Thermal Hotels & Walliser Alpentherme Leukerbad

Hotels
6.8 (1570 reviews)
Dorfplatz 1 , Leukerbad , ch

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent/central location with easy access to thermal baths
Thermal bath and pool access (often praised)
Several reports of very good or superb breakfast and attentive breakfast service
Helpful and smiling reception staff
Great views / pleasant pool area
Cons:
Poor cleanliness in spa/baths and bathrooms
Rooms are outdated, worn and sometimes small/uncomfortable
Perceived poor value for money / overpriced
Operational issues: empty minibar, no Wi‑Fi in some reports, no air conditioning, broken coffee machines
Inconsistent breakfast quality (some reports of low-quality or missing items)

Categories

Cleanliness
3.8
Repeated reports of insufficient bathroom and spa cleanliness, dirty pools/baths, worn/soiled carpeting in fitness areas; several guests explicitly call out poor hygiene and lack of upkeep.
Service
9
Mixed operational issues (no room service, empty minibar, occasional missing supplies) but multiple reviews praise a smiling, helpful reception and very attentive breakfast staff; overall front-desk and breakfast service received consistently positive mentions.
Location
10
Consistently praised: central/very good location, easy parking, excellent access to thermal baths and attractive mountain views.
Room Quality
4.5
Many comments about outdated, 1970s-style rooms, worn furniture, old carpets, uncomfortable beds, small rooms and problematic bathrooms (high tub step, poor shower).
Amenities
8
Strong positive for thermal bath access, pool and spa facilities and good breakfast setup in some stays; offset by reports of poorly maintained fitness equipment, lack of Wi‑Fi/minibar issues and no air conditioning in some rooms.
Value for Money
4
Multiple complaints that prices are excessive given the state of rooms, cleanliness and some services; guests explicitly call out poor quality/price ratio.
Food and Beverage
6.8
Polarized feedback: several guests praise a superb, large breakfast buffet and attentive service, while others report mediocre breakfast (no fresh fruit, dry pastries, broken coffee machines).
Overall Experience
8.3
Highly mixed guest experiences: many value the location, thermal baths and some excellent breakfasts, while a significant portion report severe disappointments (cleanliness, outdated rooms, value). Aggregate sentiment leans positive on location/service but is tempered by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:52

Property Description

Luxurious Spa and Fitness Facilities
Thermal Hotels & Walliser Alpentherme Leukerbad offers a range of spa and fitness facilities amidst the stunning Valais Alps. Indulge in rejuvenating treatments at the Walliser Alpentherme thermal complex and enjoy the convenience of direct access.

Panoramic Mountain Views
Experience breathtaking panoramic mountain views from most rooms at this centrally located hotel. Each unit is equipped with bathrobes, slippers, and cable TVs for your comfort. Immerse yourself in the beauty of the surroundings right from your accommodation.

Fine Dining and Cozy Atmosphere
Start your day with a rich breakfast and savor Swiss delicacies at the Maison Blanche Restaurant. For a relaxing evening, unwind by the open fireplace at the Grand Bain Bar. The perfect blend of fine dining and cozy ambiance awaits you.

Book now to experience the ultimate blend of relaxation and luxury at Thermal Hotels & Walliser Alpentherme Leukerbad.

Important information:

Please note that dogs are not allowed in the restaurant and the spa area.

Access to the spa is free for all rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

6.8
Based on 1570 reviews
Cleanliness: 3.8
Service: 9
Location: 10
Room Quality: 4.5
Amenities: 8
Value for Money: 4
Food and Beverage: 6.8
Overall Experience: 8.3
M
Maryna • family_with_children • ua
7
2026-08-29 • via Nuitee
H
Hervé • couple • ch
8
2026-08-29 • via Nuitee
E
Ernest • couple • pl
8
2026-08-27 • via Nuitee
S
Silvio • solo_traveller • it
9
Bravissimi e molto bello..
Pros:

Tutto,accoglienza, disponibilità del personale ed professionalità..bravi...

Cons:

Niente

2026-08-25 • via Nuitee
A
Annerös • couple • ch
3
2026-08-25 • via Nuitee
M
Magali • family_with_children • ch
5
Sympa
Pros:

L’endroit assez calme, les bains juste à côté et compris dans le tarif.

Cons:

Le tout est un peu vieillot, le personnel est un peu froid

2026-08-24 • via Nuitee
Y
Yasmine • couple • ch
5
Pros:

Wellnessangebot

Cons:

alte Einrichtung, Toilettenpapier nicht aufgefüllt

2026-08-24 • via Nuitee
I
Irene • solo_traveller • ch
7
2026-08-22 • via Nuitee
R
Robert • solo_traveller • de
5
2026-08-21 • via Nuitee
A
amina • family_with_children • fr
10
Parfait pour finaliser notre séjour en Suisse avec un super moment de détente !!
2026-08-20 • via Nuitee
G
Gino • solo_traveller • ch
8
Pros:

Le bain themral

Cons:

La situation

2026-08-18 • via Nuitee
A
Alberto • family_with_children • ch
1
Avoid the hotel
Pros:

Finishing early the trip

Cons:

Bad in the room was really falling down. The hotel is very complicated.

2026-08-17 • via Nuitee
• solo_traveller • it
6
2026-08-16 • via Nuitee
W
Wuthrich • solo_traveller • ch
9
Pros:

Les installations top, le personnel très aimable et accueillant, la propreté.

Cons:

Un peu un labyrinthe pour rejoindre les bains thermaux et service, mais très bien indiqué pour s'y rendre

2026-08-16 • via Nuitee
M
muzaffer • couple • ch
5
2026-08-16 • via Nuitee
R
Robert • family_with_children • ch
9
Pros:

We booked it despite bad reviews to give it a try.

Definitely worth the stay. Completely recommend.

Okay maybe it isn’t modern but it was comfortable, clean, quiet. Nice views.

The thermal baths were good enough. Nothing to complain about.

I will come back

2026-08-16 • via Nuitee
S
Sandro • solo_traveller • ch
4
2026-08-15 • via Nuitee
P
pauline • solo_traveller • fr
8
Pros:

L emplacement au centre du village, proche des sentiers et telepherique a pied ainsi que l acces au therme direct depuis l hotel.

Cons:

Le parking payant 14fch par jour,

2026-08-14 • via Nuitee
K
Karine • solo_traveller • ch
4
Cet établissement doit de remettre au goût du jour. C'était décevant
Pros:

Bien situé dans le village.
Accès aux bains compris dans le prix

Cons:

La chambre est très vieille et mal entretenu. Une remise au goût du jour est indispensable pour ce genre d'établissement. La salle de bain était vraiment limite!
Le chemin pour aller aux bains n'est vraiment pas très inspirant et pas propre.
Les bains sont limites aussi. Le seul espace agréable serait le spa avec vieux chalet mais uniquement nudiste. Dommage.
Cet établissement est un emblème de leukerbad et depuis que j y viens je me dis que ça doit être super de passer une nuit dedans vu l extérieur du bâtiment qui promet du rêve. Mais une fois à l intérieur on est super déçu! Même le petit déjeuner aucun produit de la région alors qu'il y a du super fromage d'alpage dans les environs. Décevant

2026-08-14 • via Nuitee
W
Wyss • solo_traveller • ch
8
2026-08-14 • via Nuitee