Thermal Hotels & Walliser Alpentherme Leukerbad

Hotels
6.8 (1570 reviews)
Dorfplatz 1 , Leukerbad , CH

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent/central location with easy access to thermal baths
Thermal bath and pool access (often praised)
Several reports of very good or superb breakfast and attentive breakfast service
Helpful and smiling reception staff
Great views / pleasant pool area
Cons:
Poor cleanliness in spa/baths and bathrooms
Rooms are outdated, worn and sometimes small/uncomfortable
Perceived poor value for money / overpriced
Operational issues: empty minibar, no Wi‑Fi in some reports, no air conditioning, broken coffee machines
Inconsistent breakfast quality (some reports of low-quality or missing items)

Categories

Cleanliness
3.8
Repeated reports of insufficient bathroom and spa cleanliness, dirty pools/baths, worn/soiled carpeting in fitness areas; several guests explicitly call out poor hygiene and lack of upkeep.
Service
9
Mixed operational issues (no room service, empty minibar, occasional missing supplies) but multiple reviews praise a smiling, helpful reception and very attentive breakfast staff; overall front-desk and breakfast service received consistently positive mentions.
Location
10
Consistently praised: central/very good location, easy parking, excellent access to thermal baths and attractive mountain views.
Room Quality
4.5
Many comments about outdated, 1970s-style rooms, worn furniture, old carpets, uncomfortable beds, small rooms and problematic bathrooms (high tub step, poor shower).
Amenities
8
Strong positive for thermal bath access, pool and spa facilities and good breakfast setup in some stays; offset by reports of poorly maintained fitness equipment, lack of Wi‑Fi/minibar issues and no air conditioning in some rooms.
Value for Money
4
Multiple complaints that prices are excessive given the state of rooms, cleanliness and some services; guests explicitly call out poor quality/price ratio.
Food and Beverage
6.8
Polarized feedback: several guests praise a superb, large breakfast buffet and attentive service, while others report mediocre breakfast (no fresh fruit, dry pastries, broken coffee machines).
Overall Experience
8.3
Highly mixed guest experiences: many value the location, thermal baths and some excellent breakfasts, while a significant portion report severe disappointments (cleanliness, outdated rooms, value). Aggregate sentiment leans positive on location/service but is tempered by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:52

Property Description

Luxurious Spa and Fitness Facilities
Thermal Hotels & Walliser Alpentherme Leukerbad offers a range of spa and fitness facilities amidst the stunning Valais Alps. Indulge in rejuvenating treatments at the Walliser Alpentherme thermal complex and enjoy the convenience of direct access.

Panoramic Mountain Views
Experience breathtaking panoramic mountain views from most rooms at this centrally located hotel. Each unit is equipped with bathrobes, slippers, and cable TVs for your comfort. Immerse yourself in the beauty of the surroundings right from your accommodation.

Fine Dining and Cozy Atmosphere
Start your day with a rich breakfast and savor Swiss delicacies at the Maison Blanche Restaurant. For a relaxing evening, unwind by the open fireplace at the Grand Bain Bar. The perfect blend of fine dining and cozy ambiance awaits you.

Book now to experience the ultimate blend of relaxation and luxury at Thermal Hotels & Walliser Alpentherme Leukerbad.

Important information:

Please note that dogs are not allowed in the restaurant and the spa area.

Access to the spa is free for all rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

6.8
Based on 1570 reviews
Cleanliness: 3.8
Service: 9
Location: 10
Room Quality: 4.5
Amenities: 8
Value for Money: 4
Food and Beverage: 6.8
Overall Experience: 8.3
A
Alain • family_with_children • fr
7
2026-11-05 • via Nuitee
M
Melissa • family_with_children • ch
10
2026-11-05 • via Nuitee
C
cs_pwnd • family_with_children • ch
5
Keine Wiederholungsgefahr
Pros:

Unteriridischer direkter Zugang zur Alpentherme

Cons:

Einrichtung mindestens 40-50jährig, integrierter Radio ohne Funktion, Personal das kaum Deutsch spricht, unappetitliches Bad

2026-11-01 • via Nuitee
E
Elena • family_with_children • ch
9
Just to renovate the whole place, maybe to bring back life to reception and water part , looks like it is empty and forg
Pros:

Great Location, very friendly stuff , good food

Cons:

It is really old, everything, from room to pool , need good Renovation, also need to clean myself the dust on the shelves , but lets say so if you take things easy you can relax and enjoy everything , as the water is great with the views and town is great,

2026-11-01 • via Nuitee
P
Pierre • family_with_children • ch
10
2026-11-01 • via Nuitee
A
Adrian • couple • fr
10
Excellent
Pros:

Très bel hôtel. Chambre avec superbe vue sur la montagne, petit déjeuner top. Thermes Walliser en accès libre. Personnel très agréable.

Cons:

Rien

2026-10-31 • via Nuitee
M
Mario • couple • ch
3
2026-10-31 • via Nuitee
O
Oliver • couple • pt
8
A refaire souvent si ce n'était pas aussi cher. ;o)
Pros:

Accueil, chambre calme, petit déjeuner, accès piscine.

Cons:

rien

2026-10-31 • via Nuitee
H
Hennadiy • family_with_children • ch
10
2026-10-29 • via Nuitee
S
Sanchez Bergman • couple • ch
10
2026-10-29 • via Nuitee
S
selma • solo_traveller • ch
9
Positive Überraschung
Pros:

Schön, dass es noch solche in die Jahre gekommenen Hotels gibt wo nicht alles top modern und makellos perfekt ist!
Der Weg vom Hotelzimmer zu den Pools und Sauna beim ersten Mal finden unterirdisch herausfordernd, dafür die krasse Belohnung mit Warmwasserpool und wunderbarstem Bergpanorama (bei Gutwetter).
Frühstück ist eh Geschmackssache finde ich, hat jedoch vollends gepasst.
Zwar nur eine ÜN gebucht. Da komm ich wieder hin!

Cons:

Da gibts nichts wo mir nicht gefallen hat!

2026-10-28 • via Nuitee
T
touriste25 • family_with_children • fr
10
Pros:

L'emplacement, le spa, la qualitée de la chambre. Personnel au petit soin, très sympathique

2026-10-27 • via Nuitee
A
ana • family_with_children • ch
8
2026-10-26 • via Nuitee
Y
yves • extended_group • ch
5
Pros:

Situation - prix
Déjeuner
Localisation

Cons:

Froideur
Accessibilité
Accueil

2026-10-26 • via Nuitee
L
Leda • couple • ch
8
2026-10-25 • via Nuitee
S
Samantha • solo_traveller • ch
9
Pros:

Das Personal im Restaurant war sehr zuvorkommend und sehr freundlich. Habe mich rund um umsorgt gefühlt.
Das Frühstück war köstlich und es gab eine grosse und abwechslungsreiche Auswahl an Speisen.

2026-10-25 • via Nuitee
M
Manuel • solo_traveller • ch
9
2026-10-25 • via Nuitee
A
Audrey • family_with_children • ch
7
Bien grâce aux bains
Pros:

L accès au bain et la gentillesse du personnel

Cons:

La propreté de la salle de bain

2026-10-24 • via Nuitee
수실 • family_with_children • kr
8
2026-10-23 • via Nuitee
A
Aurélia et Sven • solo_traveller • ch
9
2026-10-21 • via Nuitee