Thermalhotels & Walliser Alpentherme Spa

Hotels
•
Independent
7.6 (100 reviews)
Dorfplatz, Leukerbad, VS, 3954 , Leukerbad , CH
41-27-4721000

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
Terrace
See all facilities

Review Highlights

Pros:
Access to thermal baths (often included)
Friendly, helpful staff
Good location and parking
Some spacious family rooms / comfortable beds reported
Affordable packages with bath access
Cons:
Breakfast often minimal or poor quality
Aging facilities and dated bathrooms
Spa cleanliness and broken showers reported
Small or uncomfortable standard rooms and beds
Reception sometimes managed by another hotel (confusing)

Categories

Cleanliness
7
Mixed reports: some guests explicitly note spa/bath areas were not clean and showers partly broken, while others describe rooms as 'propre' — overall slightly below average.
Service
9
Consistently praised staff: multiple reviews mention very friendly, helpful and accommodating personnel, which is a strong positive despite some reception-management shortcomings.
Location
8.5
Location repeatedly highlighted as a strength — easy access to thermal baths, parking and attractive mountain setting.
Room Quality
6.8
Mixed: several mentions of very small or uncomfortable beds and aging rooms, though some guests reported spacious family rooms and comfortable beds — overall below average.
Amenities
7.2
Baths/thermal access is a clear plus and often included in packages, but onsite amenities (spa/bath facilities, changing cabins, some showers) are described as dated or partially non-functional.
Value for Money
7.8
Packages with bath access and parking are seen as good value by several guests, offsetting some quality issues; slightly above the overall target.
Food and Beverage
6
Frequently criticized: breakfast is often described as minimal, poor quality or diminished compared to past visits — a notable negative.
Overall Experience
8.5
Despite aging facilities and breakfast issues, many guests report positive stays due to staff, access to baths and the setting; overall experience leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 16:50

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the on-site spa.

Ski-in/Ski-out Convenience
Enjoy 2 indoor and 2 outdoor swimming pools, along with ski-in/ski-out access.

Modern Amenities
Benefit from complimentary Wi-Fi, concierge services, and babysitting. Complimentary continental breakfast and room service are also available.

To book your stay at Thermalhotels & Walliser Alpentherme Spa in Leukerbad, featuring a luxurious spa, ski-in/ski-out access, and modern amenities, visit our website now.

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

7.6
Based on 100 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 6.8
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 6
Overall Experience: 8.5
G
Gilles • couple • ch
1
Désastre je recommanderaient a personne
Pros:

Très déçu nous somme pas rester .. j aimerais être rembourser ou avoir une autre offre

2026-07-08 • via Nuitee
A
alexey • couple • ch
8
2026-07-05 • via Nuitee
B
Burgunder • solo_traveller • ch
10
2026-07-04 • via Nuitee
M
Mario • solo_traveller • ch
4
Pros:

L'emplacement

Cons:

Ayant sejourné dans les 2 autres établissements celui là ma déçu car veillot, la douche giclé partout pas de savon dans la douche l'appareil était vide, petit déjeuner croissant sec , tasse à café non adapté avec la machine a café. Qualité prix décevant

2026-07-03 • via Nuitee
L
Laurent • solo_traveller • ch
6
2026-06-30 • via Nuitee
B
Blot • couple • ch
8
2026-06-30 • via Nuitee
E
Emmanuel • solo_traveller • ch
8
Pros:

Les bains

Cons:

Le petit déjeuner, machine à cafés ne fonctionne pas, Pas d'eau,pas de lait , toujours bloquée peux de tasses de café , pas de fruits frais , une seule personne pour tout faire .

2026-06-29 • via Nuitee
G
ge • solo_traveller • ch
10
Heisse Tage
Cons:

Bei diesen hohen Temperaturen, währe mindestens ein Ventilator im Zimmer kein Luxus

2026-06-29 • via Nuitee
A
Araceli • family_with_children • mx
2
mauvais experience
Cons:

les installations du spa etaient pas propes, petit dejeuner tres mediocre,

2026-06-24 • via Nuitee
M
Mahdi • couple • ch
9
2026-06-22 • via Nuitee
S
Shkelqim • couple • ch
10
2026-06-22 • via Nuitee
N
nico2059 • solo_traveller • ch
8
2026-06-21 • via Nuitee
P
Paul • couple • ch
6
Unsere Erwartungen wurden erfüllt.
Pros:

Eindrückliche Berglandschaft.
Schönes Thermalbad.

2026-06-21 • via Nuitee
L
Liana • family_with_children • ch
10
2026-06-11 • via Nuitee
S
Saurabh • family_with_children • ch
9
2026-06-11 • via Nuitee
B
Burgunder • solo_traveller • ch
10
2026-06-06 • via Nuitee
U
Ueli • solo_traveller • ch
9
2026-06-05 • via Nuitee
V
Vincent • couple • be
5
Bonne situation et accès aux thermes mais hotel en perdition.
Pros:

La situation, la facilité de parking et l'accès offert au Thermes et au Sauna. Le personnel à l'accueil était souriant et aidant.

Cons:

La chambre était très petite et les lits très inconfortables (draps qui accrochent), lit séparés alors que lit double demandé. L'hôtel maison blanche semble vide et lugubre. Très sombre et peu d'équipements. C'est assez glauque. Le petit déjeuner était très peu fourni et des produits de maigre qualité.

2026-05-26 • via Nuitee
S
Selina Alexandra • solo_traveller • ch
8
Pros:

Ausstattung und Lage war super

Cons:

-

2026-05-25 • via Nuitee
P
Pleines Morel • solo_traveller • ch
7
2026-05-21 • via Nuitee