Protea Hotel by Marriott Mossel Bay

Hotels
•
Protea Hotels by Marriott
8.6 (1041 reviews)
Corner Church Street and Market Street , Mossel Bay , za

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean and modern rooms
Cons:
Cleanliness issues
Some amenities had additional costs

Categories

Cleanliness
7.74
Some guests noted issues with cleanliness, such as dirty floors in suites.
Service
9.21
Many reviews highlighted friendly and accommodating staff.
Location
8.75
The hotel is centrally located with views and access to various amenities.
Room Quality
8.2
Rooms were described as modern and comfortable, though some were outdated.
Amenities
8.23
Facilities were generally positive, with some comments on pool size and additional charges for breakfast.
Value for Money
8.69
Overall considered fair, although some guests mentioned extra costs for certain amenities.
Food and Beverage
9.24
Breakfast and dinner received many compliments for quality and variety.
Overall Experience
8.71
Most guests enjoyed their stay and expressed gratitude for the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:49

Property Description

Ocean Views and Elegant Charm
Luxurious Accommodations
The rooms and suites at Protea Hotel Mossel Bay provide a comfortable stay with air conditioning, TV, and tea/coffee maker. The suites go above and beyond, offering a kitchenette, separate lounge, and a private balcony with stunning harbour views.
Dining and Entertainment
Indulge in fresh seafood delicacies at Café Gannet Seafood Restaurant or sip on cocktails at Blue Oyster Cocktail Bar, both boasting picturesque views of the Indian Ocean. For a unique experience, guests can create their own bottle of gin at Cape Saint Blaize Artisanal Distillery.
Relaxation and Convenience
Unwind by the outdoor swimming pool surrounded by lush gardens or take a leisurely stroll to Santos beach just minutes away. With a generator for backup electricity, guests can fully enjoy all the amenities this charming hotel has to offer.

Book your stay at Protea Hotel Mossel Bay now and experience luxury by the ocean.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 40 per day.

Location

Guest Reviews

8.6
Based on 1041 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
J
Julie • solo_traveller • gb
10
Pros:

We weren't expecting such a fabulous hotel as it's chain. How wrong we were, luxurious, stylish and comfortable. Great food, lovely staff and a lovely welcoming local gin and tonic!

Cons:

The location wasn't our favourite, not very scenic, but that wouldn't stop us staying again.

2026-05-16 • via Nuitee
V
Van der merwe • solo_traveller • za
8
Pros:

Ambiance. Friendly staff.

Cons:

Restaurant. Some food on menu but not available to order

2026-05-16 • via Nuitee
F
Franke • couple • at
10
2026-05-15 • via Nuitee
D
Dwet • couple • za
8
2026-05-12 • via Nuitee
A
AILEEN • solo_traveller • au
10
Pros:

The decor of the hotel in general the friendliness of the staff and the restaurant. The uniqueness of the gin facility.

Cons:

Having tk ho ourside to reach the restaurant bar and reception. Not good when raining and/or windy.

2026-05-12 • via Nuitee
G
Gary • couple • za
10
Delightful and friendly staff. We received welcome drinks and were made to feel at home.
Pros:

Lovely historical building with beautiful interior. Wonderful staff!

Cons:

Nothing

2026-05-10 • via Nuitee
U
Urs • solo_traveller • ch
8
Pros:

Nice & clean

Cons:

Kein warmes Wasser am
Morgen

2026-05-05 • via Nuitee
A
Alec • couple • gb
9
2026-05-05 • via Nuitee
S
Sibusiso • couple • za
10
The stay was fantastic, I wish I stayed longer
Pros:

Everything exceeded my expectations

Cons:

Nothing.

2026-05-04 • via Nuitee
T
Tessa • extended_group • be
9
2026-05-04 • via Nuitee
R
Rudolf • solo_traveller • za
9
2026-05-03 • via Nuitee
M
Maurizio • family_with_children • ch
8
2026-05-03 • via Nuitee
M
Martin • couple • za
9
2026-04-30 • via Nuitee
L
LEHSUAN • couple • za
10
2026-04-30 • via Nuitee
D
Duane • solo_traveller • gb
10
10/10
Pros:

Easy access, close to town and rooms clean and today great food at the Ganet and staff have been incredible.

2026-04-29 • via Nuitee
A
Alvaro • couple • es
10
2026-04-29 • via Nuitee
K
Kara • couple • gb
10
Beautiful place to relax and enjoy Mossel Bay
Pros:

The location excellent, hotel a real treat for us and all of the staff were amazing xx

Cons:

The location

2026-04-28 • via Nuitee
F
FELICITY • couple • za
10
great valur for money
Pros:

Our room 413 was exactly what we needed for our needs. Quiet and lovely seeview

2026-04-25 • via Nuitee
S
Smith • couple • za
9
Very pleasant
Pros:

Garden, view

2026-04-17 • via Nuitee
U
Urs • couple • ch
8
2026-04-14 • via Nuitee