Protea Hotel by Marriott Mossel Bay

Hotels
•
Protea Hotels by Marriott
8.6 (1007 reviews)
Corner Church Street and Market Street , Mossel Bay , za

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean and modern rooms
Cons:
Cleanliness issues
Some amenities had additional costs

Categories

Cleanliness
7.74
Some guests noted issues with cleanliness, such as dirty floors in suites.
Service
9.21
Many reviews highlighted friendly and accommodating staff.
Location
8.75
The hotel is centrally located with views and access to various amenities.
Room Quality
8.2
Rooms were described as modern and comfortable, though some were outdated.
Amenities
8.23
Facilities were generally positive, with some comments on pool size and additional charges for breakfast.
Value for Money
8.69
Overall considered fair, although some guests mentioned extra costs for certain amenities.
Food and Beverage
9.24
Breakfast and dinner received many compliments for quality and variety.
Overall Experience
8.71
Most guests enjoyed their stay and expressed gratitude for the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:49

Property Description

Ocean Views and Elegant Charm
Luxurious Accommodations
The rooms and suites at Protea Hotel Mossel Bay provide a comfortable stay with air conditioning, TV, and tea/coffee maker. The suites go above and beyond, offering a kitchenette, separate lounge, and a private balcony with stunning harbour views.
Dining and Entertainment
Indulge in fresh seafood delicacies at Café Gannet Seafood Restaurant or sip on cocktails at Blue Oyster Cocktail Bar, both boasting picturesque views of the Indian Ocean. For a unique experience, guests can create their own bottle of gin at Cape Saint Blaize Artisanal Distillery.
Relaxation and Convenience
Unwind by the outdoor swimming pool surrounded by lush gardens or take a leisurely stroll to Santos beach just minutes away. With a generator for backup electricity, guests can fully enjoy all the amenities this charming hotel has to offer.

Book your stay at Protea Hotel Mossel Bay now and experience luxury by the ocean.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 40 per day.

Location

Guest Reviews

8.6
Based on 1007 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
T
Thomas • couple • at
10
Pros:

Dieses Hotel kann man nur empfehlen. Das Gebäude sowie auch das Zimmer sind äußerst geschmackvoll eingerichtet und sehr sauber. Das Restaurant ist sehr schöne angelegt im Garten und grenzt an den Pool.
Unser Zimmer war überdurchschnittlich groß und sehr schön. Große Dusche und sehr sauberes Bad.
Alles was benötigt wird, war vorhanden.

Cons:

N.a.

2026-03-14 • via Nuitee
C
Christiane • couple • de
10
Pros:

Das Hotel ist ein kleines Paradies, wir waren sehr positiv von der Größe, der Ausstattung, Design und dem Angebot überrascht. Durch einen kleinen Park kommt man direkt zum Strand. Abends haben wir lecker im sehr schön gestalteten Restaurant gegessen und wurden zuvorkommend und humorvoll bedient. Wir können das Hotel unbedingt empfehlen!

2026-03-14 • via Nuitee
P
Paul • couple • gb
8
Pros:

Good location, clean , good breakfast . Attentive staff .,

2026-03-12 • via Nuitee
C
Christine • solo_traveller • gb
10
Superb location staff@ standards second to none
Pros:

Everything @ everyone

Cons:

Nothing

2026-03-12 • via Nuitee
S
Sabine • couple • de
9
Ein sehr gutes Hotel zum Start der Garden Route …absolut zu empfehlenswert
Pros:

Ein sehr gutes Hotel mit hervorragenden Frühstück.

Cons:

Frühe Schließung der Bar 9:30 Uhr

2026-03-11 • via Nuitee
H
Heinz • couple • ch
8
2026-03-11 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

Lovely room
Staff were very helpful

2026-03-10 • via Nuitee
B
Berit • couple • se
6
Fint hotell men undvik restaurangen.
Pros:

Väldigt trevligt mottagande vid incheckningen,bekvämt rum med fin utsikt över havet!Frukosten var mycket riklig och vällagad.Trevlig gest personalen hade tvättat rent bilrutan inför utcheckningen och Garden route.

Cons:

Det som drar helhetsintrycket för oss var att vi hade bokat bord i restaurangen två dagar innan och när vi kommer dit så vill man placera oss i frukost restaurangen för att man skulle ta emot ett större sällskap med folk boende på orten.Maten sjötunga var smaklös då man inte lagt på tillräckligt med sås.Servicen var väldigt saktfärdig.Man sätter inte hotellets gäster i första hand utan lokalbefolkningen,så jag undrar varför man i receptionen var så angelägen om att vi skulle boka bord i restaurangen.

2026-03-09 • via Nuitee
E
Elisa • couple • at
9
Top
Pros:

Die Zimmer sind sehr schön und sauber. Das Restaurant ist wirklich sehr gut. Die Bar und der Poolbereich mit Meerblick super schön.

Cons:

-

2026-03-08 • via Nuitee
S
Susan • extended_group • gb
8
2026-03-08 • via Nuitee
D
De • extended_group • be
8
2026-03-07 • via Nuitee
S
Sandra • couple • ch
10
Super Hotel mit tollem Restaurant
Pros:

Sehr sauber, tolles Frühstück, schönes Restaurant fürs Abendessen, tolle Bar mit super Aussicht, seht guter eigener Gin als Welcomedrink

Cons:

Nichts

2026-03-06 • via Nuitee
P
Pierre • solo_traveller • nl
5
Alles goed; behalve de Heritage Room. En als je de kans niet krijgt om behoorlijk te slapen dan kleurt dat het verblijf
Pros:

Het buiten gebeuren met restaurant; goede keuken en vriendelijke bediening.

Cons:

De kamer: Heritage Room, donker en gelegen aan een drukke weg. Nog laat lawaai en om 05.30 uur reden de eerste auto’s al door de kamer. Dus nooit meer een heritage room!

2026-03-06 • via Nuitee
T
Terrence • family_with_children • us
10
2026-03-05 • via Nuitee
A
Andrew • couple • gb
7
Pros:

Well positioned, established building, close to the harbour. Good reception area with polite and attentive staff, who offered a welcome drink which was greatly appreciated following a journey! We did not have breakfast, so cant comment on that. The restaurant was heaving for a Monday night so a good job we booked a table on arrival. Food was good and plentiful.
Nice outside bar for when the weather's good and you can eat there too.

Cons:

Parking proved a nightmare and was not 'on site' although we did get some help in the end with luggage.
We were largely disappointed that our overall expectations did not quite match reality, mostly due to room position.

2026-03-04 • via Nuitee
I
Isabelle • extended_group • fr
8
2026-03-03 • via Nuitee
F
Frank • extended_group • de
9
Tolle Unterkunft mit ganz tollem Personal
Pros:

Tolles Personal, bereits der Empfang war sehr angenehm. Es wurde sich um alles gekümmert und einen tollen Gin gab es auch noch

2026-03-01 • via Nuitee
N
Noelene • couple • za
10
2026-03-01 • via Nuitee
C
Christine • couple • fr
8
Bien
2026-03-01 • via Nuitee
R
Robert • couple • gb
9
2026-02-28 • via Nuitee