Hotel do Canal

Hotels
•
Bensaude Hotels Collection
8.4 (795 reviews)
Largo Drº Manuel de Arriaga , Horta , PT
+351 292 202 120

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Location

Guest Reviews

8.4
Based on 795 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
P
Patrizia • solo_traveller • it
8
Pros:

Struttura accogliente , buona la posizione per la vicinanza al porto e aeroporto ai ristoranti, negozi e luoghi per le escursioni. Per essere un 4 stelle mi aspettavo la colazione più varia e ricercata. Le camere grandi e pulite.

2026-10-24 • via Nuitee
S
Stefanie • couple • de
8
Pros:

Lage hervorragend, Spa Bereich top

Cons:

Frühstück war gut, aber könnte besser

2026-10-24 • via Nuitee
A
Ana • couple • pt
8
Pros:

Hotel muito bem localizado junto à baía da Horta e em relação ao centro da cidade.

2026-10-24 • via Nuitee
R
Ranc • couple • fr
10
Pros:

L acceuil : victor est là disponible ,d une gentillesse et d une aide pour les transferts vers l aéroport,et présent pour tous les conseils dont vous avez besoin.
Situation exeptionnelle.
J y retournerai et vous conseille cet hotel sans ĥésitation.

2026-10-23 • via Nuitee
C
Caroline • couple • gb
8
Horta
Pros:

Large carpeted room with view of harbour and Pico.
Room was clean and well maintained/serviced.
Good self-service breakfast.
Staff always on hand to help
Hotel in good location for exploring Horta.

2026-10-22 • via Nuitee
J
Jose Leonardo • couple • pt
8
2026-10-22 • via Nuitee
L
Liliana • couple • pt
5
Pros:

Da localização

Cons:

De não existir água quente, mesmo com a torneira no máximo, a água não aquecia.
E o quarto não tem isolamento, ouve-se os carros na rua.

2026-10-22 • via Nuitee
S
Sabine • family_with_children • be
3
Pros:

niets

Cons:

zeer verouderd en ongezellig hotel

2026-10-21 • via Nuitee
M
Marcelo • solo_traveller • pt
9
Excelente
Pros:

Tudo

Cons:

Nada

2026-10-20 • via Nuitee
L
Laurence • family_with_children • fr
7
hotel confortable centre horta
Pros:

hotel tres confortable tres bien place pour visiter horta a pied
tres bonne literie
petit dejeuner copieux

Cons:

espace spa un peu depouille meme si complet

2026-10-20 • via Nuitee
A
ana • extended_group • fr
6
Pourrait être mieux
Cons:

Personnel très impersonnel surtout une serveuse du petit déjeuner toujours fâché et limite désagréable.

2026-10-19 • via Nuitee
P
pmfcunha • couple • pt
9
Pros:

A simpatia e amabilidade todos os funcionários. A oferta de fruta nos quartos é um gesto muito simpático!

2026-10-19 • via Nuitee
A
Antonio Jose • couple • pt
9
2026-10-19 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-10-19 • via Nuitee
I
Iris • couple • nl
8
Goede locatie, heerlijk ontbijt en bed. Prima prijs kwaliteit verhouding.
Pros:

Het bed was erg comfortabel en erg lekker ontbijt met veel keuze! Verder lief personeel die een upgrade gaven voor betere kamer omdat die aan de rustige kant van de straat lag.

Cons:

De kamer rook een beetje muf en naar schoonmaak middel. We wilde de eerste avond in het hotel eten maar toen was helaas geen capaciteit.

2026-10-18 • via Nuitee
A
Anke • couple • de
8
Schönes Hotel mit eigenem Charme
Pros:

Gutes Innenstadt Hotel. Die zentrale Lage und die vielen Angebote des Hotels machen den Aufenthalt angenehm. Das klassisch angelegte Hotel ist für einen Hotelaufenthalt in Horta top.

Cons:

Nichts

2026-10-14 • via Nuitee
B
Beat • solo_traveller • ch
10
Very nice
Pros:

- very friendly staff very
- fine breakfast buffet with local cheese and with a lot of fruits

Cons:

---

2026-10-13 • via Nuitee
I
Igor • couple • be
9
Pros:

Chambre avec jolie vue sur le port et sur l'île de Pico
Proximité des restaurants et de l'aéroport
Restaurant de l'hôtel de qualité

Cons:

Des grands groupes qui arrivent par vague au petit-déjeuner

2026-10-13 • via Nuitee
F
felix • solo_traveller • es
8
Pros:

El desayuno

Cons:

Que no hay un poco de pasta de dientes, y crema suavizante para el pelo

2026-10-12 • via Nuitee
P
Pedro • solo_traveller • pt
8
Pros:

Do Spa

Cons:

Pressa em fazer limpeza do quarto

2026-10-11 • via Nuitee