Hotel do Canal

Hotels
Bensaude Hotels Collection
8.4 (703 reviews)
Largo Drº Manuel de Arriaga , Horta , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 703 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
N
Nabila couple us
8
Bon hôtel qui a besoin d’ajustements.
Pros:

Sa situation géographique. Le personnel à l’accueil.

Cons:

Les prises électriques, les femmes de chambres( peu aimables ) et la qualité du petit déjeuner malgré la diversité et le choix.

2026-06-27 via Nuitee
A
Arkadiusz extended_group pl
9
2026-06-18 via Nuitee
K
Kay extended_group es
8
Conveniently situated at Horta's harbour
Pros:

This was the biggest hotel we stayed in during our two-week Azores adventure. The location was central yet surprisingly quiet. As the weather wasn't the best during our stay, it was fabulous to have the hotel at hand when the heavy rain came down.

Cons:

The breakfast was a little chaotic, jams in one place, yoghurt in another, and spoons elsewhere. With so many guests, it caused a little stress.

2026-06-16 via Nuitee
B
Benny couple be
10
Perfecte uitvalsbasis op Faial
Pros:

Zeer mooi hotel op een geweldige locatie. Leuke bar, goed restaurant en vriendelijk personeel.

Cons:

Geen stopcontacten in de badkamer. De stopcontacten in de kamer leken enkel te werken als je het licht aandeed.

2026-06-16 via Nuitee
F
filipe solo_traveller fr
9
Pros:

Chambre spacieuse, quadre agréable et idéalement situé près du port.

2026-06-15 via Nuitee
C
Carolina extended_group pt
7
Boa, mas com pontos de melhoria.
Pros:

Gostámos da nossa estadia.

Cons:

Podia ser melhor limpo, e mais moderno.

2026-06-15 via Nuitee
A
Axelle couple ch
8
2026-06-15 via Nuitee
S
Silvia solo_traveller de
8
Pros:

Sehr nettes Personal und die Lage direkt am Hafen ideal, Tiefgarage für Mietwagen vorhanden und kostenfrei nutzbar.
Die Ausstattung völlig ausreichend und Frühstück ebenfalls in Ordnung.

2026-06-13 via Nuitee
M
MarkW couple nl
9
2026-06-13 via Nuitee
C
Carolina extended_group pt
8
2026-06-12 via Nuitee
A
ANNE-MARIE fRANCOISE extended_group fr
10
Je recommande Tout etait parfait
Pros:

Tout était super

Cons:

Rien

2026-06-12 via Nuitee
R
Rafeiro Perfumado solo_traveller pt
8
No coração da Horta
Pros:

Excelente localização, simpatia dos colaboradores, que inclusive nos deixaram entrar antes da hora do check-in.

Cons:

Nada a apontat

2026-06-10 via Nuitee
S
Stephan couple de
8
Gute Unterkunft mit mäßigem Frühstück
Pros:

große Zimmer, sehr zentrale Lage am Hafen

Cons:

Das Frühstück war leider nicht 4 Sterne wert

2026-06-10 via Nuitee
G
genevieve couple fr
9
Pros:

Super bien placé près du port et en centre-ville avec un garage en sous-sol.

Cons:

Le restaurant pourrait être meilleur.

2026-06-10 via Nuitee
J
joaquim solo_traveller pt
9
Pros:

Excelente localização e bom pequeno-almoço

2026-06-10 via Nuitee
H
Helder couple pt
9
2026-06-10 via Nuitee
J
joaquim solo_traveller pt
9
Pros:

Excelente localização e bom pequeno-almoço

2026-06-10 via Nuitee
C
Catarina couple pt
9
2026-06-09 via Nuitee
G
Gabriela extended_group ro
7
2026-06-08 via Nuitee
T
Thomas solo_traveller de
10
2026-06-07 via Nuitee