Hotel do Canal

Hotels
Bensaude Hotels Collection
8.4 (631 reviews)
Largo Drº Manuel de Arriaga , Horta , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 631 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
P
Paula couple pt
7
2026-02-14 via Nuitee
P
Paulo Sergio Freitas couple pt
9
Um espetáculo
Pros:

De tudo, óptima localização, staff muito amável, quarto em óptimas condições, pequeno almoço com variedade

Cons:

Nada

2026-02-10 via Nuitee
K
Kim couple ca
9
Very nice staff, very clean and across from the ocean.
Pros:

It was a nice location from daytripping from.

Cons:

May sound petty but get some pillows! They were absolutely just bags of cotton balls, terrible. I brought it down to them down to the desk in the morning and suggested they toss them out so they wouldn't be reused. They apologized.

2026-02-09 via Nuitee
A
Anton couple es
5
ended up in the past
Pros:

The place is probably one of the best

Cons:

everything is very old

2026-02-08 via Nuitee
N
NAVPARIS solo_traveller fr
8
2026-01-28 via Nuitee
P
Paulo Jorge couple pt
9
2026-01-26 via Nuitee
F
Fabio Henrique Vieira couple pt
10
Fantástica
Pros:

Simpatia do pessoal e qualidade!

2026-01-26 via Nuitee
P
Pedro solo_traveller pt
9
Pros:

Muito asseado e confortável.

2026-01-22 via Nuitee
C
Christophe couple be
8
2026-01-19 via Nuitee
N
Nádia family_with_children pt
8
Boa experiência
2026-01-19 via Nuitee
X
Xavier couple es
9
Molt confortable i amb una situació excel·lent. Personal molt amable
Pros:

Hotel molt confortable, espaiós i amb grans espais comuns acollidors i agradables. Molt ben situat i amb gran vista

Cons:

L'esmorzar està bé i és variat, però cada dia és igual

2026-01-19 via Nuitee
J
Jan couple sk
8
2026-01-17 via Nuitee
F
Flávio couple pt
10
2026-01-12 via Nuitee
J
Jacopo couple it
9
Good value for money
Pros:

Paid 50€ for a night including breakfast. For this price it’s exceptional. Clean, good beds and bathroom. Breakfast was ok in absolute terms, for the price we paid it was perfect.

Cons:

The hall feels like you are walking into a communist era hotel.

2026-01-07 via Nuitee
J
José couple pt
9
2026-01-06 via Nuitee
J
José couple pt
9
2026-01-03 via Nuitee
O
Olena extended_group pt
9
2026-01-03 via Nuitee
D
Deolinda couple pt
9
Muito boa
Pros:

Gostei de tudo e o staff espetacular.

Cons:

Nada a declarar

2026-01-02 via Nuitee
D
DominikK couple cz
10
Skvělý hotel s perfektním výhledem na Pico
Pros:

Skvělý hotel s perfektním výhledem na Pico, přímo u přístaviště, výborné snídaně, milý personál. Děkujeme a doporučujeme!

2026-01-01 via Nuitee
L
Lemur lover couple ca
8
2025-12-30 via Nuitee