Hotel do Canal

Hotels
Bensaude Hotels Collection
8.4 (631 reviews)
Largo Drº Manuel de Arriaga , Horta , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 631 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
W
Wanda couple ca
10
A perfect place to stay in Horta. A great value. It can’t be topped!
Pros:

Right on the waterfront near restaurants and the road out of town, lively but quiet. Underground parking is a wonderful convenience.
The staff is very professional, kind, and friendly. The breakfast, included in the price, is superb.

Cons:

Everything was fine. No complaints.

2026-04-15 via Nuitee
F
Fernando extended_group pt
8
2026-04-14 via Nuitee
J
Jan couple be
9
2026-04-14 via Nuitee
V
VICTOR couple pe
9
2026-04-06 via Nuitee
A
António solo_traveller pt
10
2026-04-02 via Nuitee
J
José couple pt
9
Recomendo.
Pros:

Espaço, camas.

Cons:

Gostei de tudo

2026-04-01 via Nuitee
H
Hugo extended_group pt
8
Localização e staff excelente. O pequeno-almoço é muito bom e variado.
Pros:

O staff é excelente

Cons:

Os quartos com alcatifa, e a grande quantidade de pó acumulado nos rodapés. Estavam cinzentos do pó acumulado.

2026-03-31 via Nuitee
L
Luis couple pt
7
Pros:

Localização

Cons:

Funcionários das limpezas sem respeito por quem está a descansar, às 9 da manhã parecia que faziam uma festa no quarto ao lado do meu, num domingo.

2026-03-30 via Nuitee
M
Mauricio couple pt
9
Pros:

A localização os funcionários excelentes e bom pequeno almoço e cama confortável

Cons:

A limpeza deixa a desejar hotel a precisar de uma reforma

2026-03-29 via Nuitee
V
Vanesa couple es
9
Estuvimos muy agusto, lo disfrutamos mucho. Muy contentos de haberlo encontrado
Pros:

El personal muy atentos. La zona de spa increíble, es grande, dispone de gym, saunas, zona de masajes y vestuarios. Muy acogedor.

Cons:

La decoración de las habitaciones son un poco clásicas. Les recomiendo darles una renovación.

2026-03-28 via Nuitee
J
Juliana couple fr
10
2026-03-27 via Nuitee
H
Helena couple cz
10
Pros:

Čistota, bohaté snídaně, výborná lokalita

2026-03-25 via Nuitee
J
JINSHENG solo_traveller cn
10
Pros:

很棒的一家四星酒店,服务到位,早餐不错

2026-03-19 via Nuitee
C
Claudia family_with_children de
9
2026-03-17 via Nuitee
J
José family_with_children pt
10
Pros:

Proximidade à marina da cidade da Horta.
Funcionários prestáveis e Hotel em excelentes condições.
Boa relação qualidade preço.

Cons:

Nada a apontar.

2026-03-15 via Nuitee
J
Joana couple pt
9
2026-03-13 via Nuitee
L
Luís Filipe couple pt
9
2026-03-12 via Nuitee
E
Edmond couple ca
8
Pros:

Excellent and friendly service

Cons:

Paper thin room walls and thus noisy. Breakfast is just ok and there is an extra charge for an omlet

2026-03-11 via Nuitee
A
Ana couple pt
10
Uma ótima opção esta escolha.
Pros:

De tudo.

Cons:

Nada

2026-03-11 via Nuitee
S
sandra family_with_children pt
8
2026-03-10 via Nuitee