Extended Stay America Suites - Los Angeles - Simi Valley

Hotels
Extended Stay America Suites
7.2 (423 reviews)
2498 Stearns St. , Santa Susana Knolls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice location
Full kitchen in room
Friendly staff (some)
Cons:
Rude service
Limited food options
Issues with reservation management

Categories

Cleanliness
6.78
Cleanliness was mentioned as a concern regarding breakfast options and lack of toiletries.
Service
5.75
Overall negative feedback on service with reports of rude staff and unaccommodating behavior.
Location
7.79
Generally positive mention of location, with comments indicating convenience.
Room Quality
8.24
Positive feedback on room quality and facilities like kitchen, making guests feel at home.
Amenities
7.27
Amenities received mixed reviews, with requests for additional items noted.
Value for Money
7.73
Good value for the amenities provided and the room quality based on guests' expectations.
Food and Beverage
6.78
Limited food options led to some dissatisfaction, but breakfast was at least provided.
Overall Experience
7.25
Overall experience was mixed, with both positive and negative aspects highlighting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:36

Property Description

Convenient Location in Santa Susana Knolls
Discover comfort and convenience at Extended Stay America Suites - Los Angeles - Simi Valley. Located just 27 km from Nethercutt Museum, our 2-star hotel offers free WiFi, free parking, and a 24-hour front desk for your convenience.

Modern Amenities for a Relaxing Stay
Unwind in our well-equipped rooms featuring a TV with cable channels, air conditioning, and a spacious desk. Enjoy a restful night's sleep in our cozy accommodations.

Explore Nearby Attractions
With Getty Center and Hollywood Bowl within a short drive, our hotel is the perfect base for exploring the area. Plus, being just 43 km from Universal Studios Hollywood, entertainment is always within reach.

Book your stay at Extended Stay America Suites - Los Angeles - Simi Valley for a memorable and hassle-free experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

7.2
Based on 423 reviews
Cleanliness: 6.78
Service: 5.75
Location: 7.79
Room Quality: 8.24
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 7.25
R
Rafael couple us
8
2026-08-15 via Nuitee
D
Danielle couple us
3
2026-08-02 via Nuitee
T
Theresa solo_traveller us
9
Very nice
Pros:

Clean and quiet

Cons:

The construction

2026-07-21 via Nuitee
C
Christina solo_traveller us
2
Pros:

the rooms were nice with the kitchenette

Cons:

the female employee woke me at checkout yelling at me then bitched that I wasn't up told me she hated being at the hotel then told me if I didn't leave in ,5 mins she was calling police on me .I was exhausted because the hotel previously was a shit show n I got hardly any

2026-07-14 via Nuitee
V
Vincent couple us
7
2026-07-13 via Nuitee
R
Reich solo_traveller us
3
Pros:

The lady at the front desk tried to help me with my reservation while I was on the phone with booking. com.

Cons:

There was only one baggage cart so we had to wait a half hour just to unload our bags(late at night, driving 16hrs, two toddlers.. not fun to wait longer)
The kitchen had nothing in it...I was looking forward to feeding my family... didn't know or have funds to stock the kitchen.
The shower had no shampoo.
It's been a week and I'm still waiting for my reservation cancellation to be approved.
There is one lady who works the front desk that seemed willing to help me out with my cancellation.

2026-07-13 via Nuitee
V
Vanity solo_traveller us
6
2026-07-12 via Nuitee
W
William J solo_traveller us
7
2026-07-12 via Nuitee
V
Vanity solo_traveller us
6
2026-07-12 via Nuitee
C
Chris solo_traveller us
1
2026-07-11 via Nuitee
F
Flor solo_traveller us
10
2026-07-11 via Nuitee
J
josh solo_traveller us
8
2026-07-06 via Nuitee
K
KONSTANTIN solo_traveller us
7
Pros:

The room was clean and pleasant to be in!

Cons:

The staircase was very dirty, and the TV in the room was glitchy at times. I was also surprised that, upon check-in, they asked me to pay again, even though I had already paid online.

2026-07-05 via Nuitee
F
Frank couple us
7
Good value
Pros:

Size of room

Cons:

Bed to hard

2026-07-03 via Nuitee
M
Marie couple us
5
Horrible
Pros:

Nothing

Cons:

The fake that house keeping doesn’t come in change the sheets or give you new towels until check out , sheets where dirty the fridge had a noise it was making all night and there was no WiFi you had to pay for it and for the amount I paid that was ridiculous and horrible stay

2026-06-30 via Nuitee
J
Jing family_with_children us
8
2026-06-30 via Nuitee
B
Bobbie Jo couple us
4
2026-06-29 via Nuitee
T
Tim solo_traveller us
1
2026-06-25 via Nuitee
F
Foffux solo_traveller it
8
Buona soluzione per alloggio in simi valley
Pros:

Sicuramente è una buona soluzione abitativa. Struttura moderna, camera ampia, anche il rapporto qualità prezzo è buono, però...

Cons:

...il fatto che bisogna richiedere qualsiasi oggetto per la cucina alla reception, rende il tutto più macchinoso. Tra l'altro non vorrei che fosse a pagamento, anche se però non posso dirlo visto che non ho richiesto nulla essendomi fermato solo una notte

2026-06-25 via Nuitee
W
Wei Thai extended_group us
8
2026-06-19 via Nuitee