Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.16
Some reviews indicate issues with cleanliness and small room conditions.
Service
9.13
Staff was described as excellent and helpful in multiple reviews.
Location
9.17
Several guests praised the hotel's central location and proximity to attractions.
Room Quality
7.62
Some guests found the rooms to be satisfactory, though some experienced issues.
Amenities
8.15
Basic amenities were available, with some guests appreciating the rooftop breakfast.
Value for Money
8.11
Value perceived as high considering location and breakfast despite some cleanliness issues.
Food and Beverage
8.66
Breakfast is frequently mentioned positively; no major issues reported.
Overall Experience
8.43
Overall, guests expressed enjoyment of their stay with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Panoramic Café Turchini:
Start your Neapolitan days with a stunning view at Café Turchini, planning your city adventures over an original espresso.

Central Location:
Palazzo Turchini is nestled in the vibrant heart of the city, conveniently near renowned theatres, universities, and transportation hubs.

Relaxation and Assistance:
Unwind at the bar or rooftop terrace after a day of exploration. Rely on our attentive concierge for dining reservations and local insights to enhance your sightseeing.

To experience the charm of Naples, book your stay at Palazzo Turchini today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.3
Based on 1490 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
U
Ufuk • couple • tr
8
2026-08-25 • via Nuitee
M
Mirva • couple • fi
10
2026-08-24 • via Nuitee
S
Sarah • family_with_children • gb
8
2026-08-23 • via Nuitee
A
Anna • solo_traveller • de
5
Für eine Nacht oK. Über das Frühstück kann ich nichts sagen, da ich zu früh zum Flughafen musste.
Pros:

Es liegt zentral wie beschrieben und das Personal war sehr, sehr freundlich.

Cons:

Das Zimmer sah nicht annähernd aus wie auf den Fotos. Besonders sauber war es auch nicht.

2026-08-22 • via Nuitee
Y
Yu • couple • de
9
Pros:

スタッフさんが皆さん親切でした。

2026-08-22 • via Nuitee
I
Ivan • couple • fr
10
Pros:

Parfait, emplacement, confort de la chambre, qualité de l’accueil

2026-08-21 • via Nuitee
D
David • solo_traveller • hu
9
2026-08-21 • via Nuitee
P
PASQUALE • couple • it
10
2026-08-21 • via Nuitee
M
Martyna • extended_group • pl
7
Polecam na city break.
Pros:

Pyszne śniadania, lokalizacja blisko stacji metra i promów.

Cons:

Brak możliwości otwarcia okna i brak dostępu do balkonu.

2026-08-18 • via Nuitee
J
Jaroslav • solo_traveller • cz
8
Pros:

Skvělá snídaně s možností posezení na střešní terase, poloha hotelu blízko živého centra a pěší zóny, pohodový personál

Cons:

Nic zásadního, ale někomu nemusí vyhovovat menší okno do světlíku, což způsobuje méně denního světla v pokoji.

2026-08-16 • via Nuitee
E
Enrico • couple • it
8
2026-08-16 • via Nuitee
E
Elena • couple • it
9
2026-08-16 • via Nuitee
B
Boris • couple • hr
3
Did not really stay , checked in and hour later checked out .
Pros:

Nothing.

Cons:

Wrongly classed as 4 star , very basic . No restaurant. Room advertised as city view, while it was backyard . I was not offered partial refund . Hotel falsely advised Booking that I was not checked in .

2026-08-16 • via Nuitee
K
KENICHI • extended_group • jp
8
利便性
Pros:

朝食が良かった

2026-08-15 • via Nuitee
F
franco • solo_traveller • au
7
2026-08-11 • via Nuitee
C
Christoph • family_with_children • de
10
Perfect
Pros:

Breakfast in sixth floor from Evelina

Cons:

Nothing

2026-08-09 • via Nuitee
S
Sbarbo • solo_traveller • it
9
Pros:

Posizione eccezionale, la metro a due passi. La disponibilità e gentilezza di Evelina che ha reso la colazione un piacere.

Cons:

Un po' di difficoltà nel regolare l'aria condizionata.

2026-08-09 • via Nuitee
M
Marjatta • family_with_children • fi
10
Excellent!
Pros:

Sijainti tosi hyvä, kävelymatka vanhaan kaupunkiin (n.20-25min) ja Via Toledolle n. 10 min. Vieressä ravintoloita ja ruokakauppoja. Hotellin henkilökunta oli tosi ystävällisiä ja auttavaisia. 24h respa. Aamupala oli mielestäni tosi hyvä ja riittävä. Hotelli vastasi odotuksiamme ja tilat oli siistit. Suosittelen!

2026-08-08 • via Nuitee
B
Barry • solo_traveller • au
7
Pros:

Front desk staff were very helpful and friendly

Cons:

Breakfast choice poor and staff grumpy. Had to do a tour at 7 30am and no Breakfast because would not help, told get out not open yet

2026-08-08 • via Nuitee
L
LAURENT MISKAL • solo_traveller • fr
9
Bon séjour excellent emplacement et bon accueil
Pros:

L'emplacement, le personnel et le rapport qualité prix.

2026-08-08 • via Nuitee