Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.16
Some reviews indicate issues with cleanliness and small room conditions.
Service
9.13
Staff was described as excellent and helpful in multiple reviews.
Location
9.17
Several guests praised the hotel's central location and proximity to attractions.
Room Quality
7.62
Some guests found the rooms to be satisfactory, though some experienced issues.
Amenities
8.15
Basic amenities were available, with some guests appreciating the rooftop breakfast.
Value for Money
8.11
Value perceived as high considering location and breakfast despite some cleanliness issues.
Food and Beverage
8.66
Breakfast is frequently mentioned positively; no major issues reported.
Overall Experience
8.43
Overall, guests expressed enjoyment of their stay with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Panoramic Café Turchini:
Start your Neapolitan days with a stunning view at Café Turchini, planning your city adventures over an original espresso.

Central Location:
Palazzo Turchini is nestled in the vibrant heart of the city, conveniently near renowned theatres, universities, and transportation hubs.

Relaxation and Assistance:
Unwind at the bar or rooftop terrace after a day of exploration. Rely on our attentive concierge for dining reservations and local insights to enhance your sightseeing.

To experience the charm of Naples, book your stay at Palazzo Turchini today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1433 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
J
Jean Marc Xavier • extended_group • fr
8
2 séjours à une semaine d’intervalle réussis même si au cours du premier une chambre sans vue a empêché que ce soit un v
Pros:

Emplacement idéal, à dix minutes à pied du port, du terminus d’alibus, du palais royal, des quartiers historiques et espagnols
Personnel d’accueil professionnel et souriant
Petit déjeuner de qualité et service par un personnel efficace et très agréable

Cons:

Les chambres sont bien équipées mais certaines donnent sur une mini cour intérieure extrêmement sombre. Claustrophobes s’abstenir

2026-06-20 • via Nuitee
R
Rosendo • solo_traveller • es
9
2026-06-19 • via Nuitee
C
Chloé • couple • fr
8
2026-06-18 • via Nuitee
L
Lester • couple • gb
9
Great location for catching the ferry in the morning
Pros:

Great welcome by the concierge

Cons:

No remote control in the room for the 5v or air conditioning

2026-06-18 • via Nuitee
S
SHINJI • couple • jp
10
ナポリに来て泊まるならこのホテル
Pros:

朝食が美味しく、朝食を担当するスタッフの女性たちのサービス・人柄が最高に素晴らしく、家で過ごしているように温かくリラックスでき、一日が気持ちよく始めることができる。

フロントの担当者の対応もフレンドリーで親切であり、推薦されたレストランも最高に美味しかった。

Cons:

日本人なのでバスタブがあれば・・・

2026-06-18 • via Nuitee
M
Michael • couple • gb
5
2026-06-17 • via Nuitee
M
Mylumebet • couple • us
10
Pros:

Cleanses, locations, staff nice

Cons:

Early breakfast would have been nice for people have to leave early

2026-06-17 • via Nuitee
S
Sabrina • couple • it
7
Pensavo meglio
Pros:

Letto comodo

Cons:

Bagno piccolo e senza finestra
Stile arredamento antico

2026-06-16 • via Nuitee
S
Sam and Chris • solo_traveller • gb
3
Pros:

The staff were lovely and deserved to be working in a better hotel.

Cons:

The room we had was so so small we could barely function in it. The breakfast was not good and not worth it. And whole hotel was dated and would not recommend to anyone.

2026-06-11 • via Nuitee
F
Filippo • solo_traveller • it
10
Pros:

Tutto perfetto

Cons:

Nulla infatti ci torneremo

2026-06-09 • via Nuitee
T
Tove • couple • no
8
2026-06-07 • via Nuitee
S
Soledad • solo_traveller • es
10
Pros:

La ubicacion. El personal.

Cons:

La ducha

2026-06-07 • via Nuitee
I
Ilaria • couple • it
10
Ottimo
Pros:

Colazione ottima, prodotti freschissimi, le torte erano sempre diverse per dare l'opportunità di assaggiare i vari prodotti tipici napoletani, personale di sala gentilissimo. Posizione molto comoda, vicinissimo al porto, a via Tivoli e Piazza Plebiscito

Cons:

La via Medina è piuttosto trafficata, ma tutto sommato il disturbo è limitato

2026-06-07 • via Nuitee
A
Anna • couple • es
7
2026-06-05 • via Nuitee
J
Jeff • family_with_children • ca
8
2026-06-05 • via Nuitee
K
Kristina • solo_traveller • lt
10
Pros:

Its right in the center, everythjng very very close. Clean hotel, nice brekfast.

Cons:

I liked everything

2026-06-01 • via Nuitee
M
mohamed • couple • tn
6
2026-06-01 • via Nuitee
J
Joshua • couple • us
10
Excellent
Pros:

Helpful staff close to port.

Cons:

N/A

2026-06-01 • via Nuitee
J
Johansson • couple • se
7
2026-05-26 • via Nuitee
M
Milena • couple • gb
8
2026-05-19 • via Nuitee