Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Room quality discrepancies
High parking costs

Categories

Cleanliness
7.65
Several reviews indicated issues with cleanliness, including a mention of a room that was not clean and a TV that was not functioning.
Service
8.95
Positive feedback regarding the friendliness and helpfulness of the staff, the majority emphasized their professionalism.
Location
9.15
Multiple reviews praised the hotel for its central location, making it convenient for exploring the city, which was frequently highlighted.
Room Quality
7.65
There were several complaints regarding room issues, including size discrepancies and poor conditions in some cases.
Amenities
8.15
Amenities were generally satisfactory, as noted in multiple reviews regarding bar choices and breakfast variety.
Value for Money
7.65
A few reviews noted that value was affected by low room quality in relation to the price paid.
Food and Beverage
8.65
Breakfast was frequently mentioned positively with a variety of options, although few criticized it slightly.
Overall Experience
8.55
Overall sentiment across multiple reviews indicated that guests enjoyed their stay, despite some specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:27

Property Description

Luxurious Rooms with Modern Design
Experience the refined atmosphere of our modern rooms at Mercure Palermo. With design furniture and elegant bathrooms, each room offers a comfortable stay with amenities like air conditioning and satellite TV.

Delicious Breakfast Buffet
Start your day right with our sweet and savoury continental-style breakfast buffet. Indulge in homemade cakes and a variety of options to suit your taste buds.

Convenient Central Location
Located in the heart of Palermo, our 4-star hotel is just a short walk from Palermo Cathedral and Teatro Politeama theatre. With free WiFi and private garage parking available, explore the city with ease during your stay at Mercure Palermo Centro.

Book now for a memorable stay in Palermo!

Important information:

The private garage is offered:
from 6:30 to 23:00 for business days,
from 6:30 to 23:00 and closed from 11.30 to 18:00 for festive days.

.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5266 reviews
Cleanliness: 7.65
Service: 8.95
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.55
L
Lucia • couple • it
10
2026-03-21 • via Nuitee
E
Eduard P. R. • family_with_children • ro
10
2026-03-21 • via Nuitee
S
Sonia • couple • it
10
Pros:

Ottima colazione e posizione. Staff gentilissimo .

2026-03-21 • via Nuitee
A
ANDRII • solo_traveller • ua
8
2026-03-21 • via Nuitee
P
Paweł • extended_group • pl
9
2026-03-21 • via Nuitee
R
Raffaela • family_with_children • it
10
2026-03-21 • via Nuitee
D
Daniela • solo_traveller • ro
9
2026-03-21 • via Nuitee
J
JEONG JIN • family_with_children • kr
8
Pros:

식사 및 위치가 너무 좋았어요.. 방도 크고 침대도 푹신해서 너무 좋았고 청결했어요..

Cons:

렌트카로 여행하시는 분들은 운전도 힘들고 주차장 들어가는 길도 협소해서 다소 불안함을 느낄 것 같아요..

2026-03-21 • via Nuitee
C
Carol • couple • ie
10
Perfect
Pros:

Amazing breakfast
Great location

2026-03-21 • via Nuitee
E
Eleri • couple • gb
8
2026-03-20 • via Nuitee
B
Basilio • couple • it
10
ECCELLENTE
Pros:

La stanza ampia, luminosa pulita e silenziosa. Letti comodi. La posizione dell'appartamento è vicino al centro storico. Colazione intercontinentale abbondante e varia.

2026-03-20 • via Nuitee
S
solange • extended_group • br
8
Pros:

Localização

Cons:

Poucas toalhas

2026-03-20 • via Nuitee
C
Christopher B. • couple • us
8
2026-03-20 • via Nuitee
R
Rodica • extended_group • ro
10
Perfect!
Pros:

Pozitie foarte buna, aproape de toate obiectivele importante.

2026-03-20 • via Nuitee
S
Suzanne • family_with_children • gb
8
Pros:

Nice clean, comfortable room, good breakfast and polite staff. Good location.

Cons:

Paper cups and towels could have been bigger.
Had to request toilet roll. Safe was locked so unusable and not resolved during 3 day stay despite asking

2026-03-19 • via Nuitee
F
fatma selnur • extended_group • tr
10
Good to stay here
Pros:

Best place for Palermo city center

2026-03-19 • via Nuitee
A
Agnes • family_with_children • mt
9
Pros:

Central, quiet, good breakfast

Cons:

Nil

2026-03-19 • via Nuitee
J
jordi • extended_group • es
10
Molt agradable
Pros:

En edifici anexe habitacions molt espaioses. Esmorzar excel.lent, amb productes d'alta qualitat

Cons:

Vaig trobar a faltar un ordinador a recepció amb conexió a internet per als hostes.
Varem necessitar de fer el check in de l'avió i varem haver d'anar a cercar un establiment amb ordinador fora de l'hotel.

2026-03-19 • via Nuitee
C
Carlos • family_with_children • fr
9
Pros:

Hotel bien situé , non loin du theatre , hotel propre , bonne literie , personnel agréable , très bon petit déjeuner.je peux que recommander cette hotel

Cons:

ras

2026-03-19 • via Nuitee
W
Waldek1974 • extended_group • pl
8
Pros:

świetna lokalizacja, spacerkiem 10-15 minut do starego miasta, pomocna obsługa hotelu, smaczne śniadania, wygodne bardzo czyste pokoje.

Cons:

bez uwag

2026-03-19 • via Nuitee