Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Room quality discrepancies
High parking costs

Categories

Cleanliness
7.65
Several reviews indicated issues with cleanliness, including a mention of a room that was not clean and a TV that was not functioning.
Service
8.95
Positive feedback regarding the friendliness and helpfulness of the staff, the majority emphasized their professionalism.
Location
9.15
Multiple reviews praised the hotel for its central location, making it convenient for exploring the city, which was frequently highlighted.
Room Quality
7.65
There were several complaints regarding room issues, including size discrepancies and poor conditions in some cases.
Amenities
8.15
Amenities were generally satisfactory, as noted in multiple reviews regarding bar choices and breakfast variety.
Value for Money
7.65
A few reviews noted that value was affected by low room quality in relation to the price paid.
Food and Beverage
8.65
Breakfast was frequently mentioned positively with a variety of options, although few criticized it slightly.
Overall Experience
8.55
Overall sentiment across multiple reviews indicated that guests enjoyed their stay, despite some specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:27

Property Description

Luxurious Rooms with Modern Design
Experience the refined atmosphere of our modern rooms at Mercure Palermo. With design furniture and elegant bathrooms, each room offers a comfortable stay with amenities like air conditioning and satellite TV.

Delicious Breakfast Buffet
Start your day right with our sweet and savoury continental-style breakfast buffet. Indulge in homemade cakes and a variety of options to suit your taste buds.

Convenient Central Location
Located in the heart of Palermo, our 4-star hotel is just a short walk from Palermo Cathedral and Teatro Politeama theatre. With free WiFi and private garage parking available, explore the city with ease during your stay at Mercure Palermo Centro.

Book now for a memorable stay in Palermo!

Important information:

The private garage is offered:
from 6:30 to 23:00 for business days,
from 6:30 to 23:00 and closed from 11.30 to 18:00 for festive days.

.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5266 reviews
Cleanliness: 7.65
Service: 8.95
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.55
P
Porcellar Gimenez • extended_group • es
8
Pros:

Muy buena ubicación, buen desayuno

2026-03-07 • via Nuitee
M
MªCarmen • solo_traveller • es
9
Pros:

Ubicación, desayuno, limpieza

2026-03-07 • via Nuitee
M
Maria Angeles • family_with_children • es
7
2026-03-07 • via Nuitee
T
tommaso • solo_traveller • it
10
Da tornarci sicuramente
Pros:

Posizione fantastica in centro

Cons:

Difficoltà parcheggio

2026-03-07 • via Nuitee
M
Myriam • family_with_children • fr
8
Pros:

Situé à 20 minutes du centre historique à pied.
Très bon petit déjeuner.

Cons:

Garage très cher et rampe difficile d’accès.
Personnel pas très aimable .

2026-03-07 • via Nuitee
R
Roberto • family_with_children • it
9
2026-03-07 • via Nuitee
A
Alberto Alejandro • couple • ar
9
Cumple con las 4 estrellas
Pros:

Nos alojaron en un edificio anexo, impecable y muy cómoda habitación, con todos los servicios, además muy silenciosa. Contratamos también el parking propio del hotel que era de fácil acceso. La limpieza era ejemplar . El desayuno es para recomendar, muy completo

Cons:

Posiblemente una ubicación más cercana al Centro Histórico en nuestro caso, pero tampoco estaba mal

2026-03-07 • via Nuitee
M
Matteo • family_with_children • it
8
2026-03-06 • via Nuitee
S
Samperi • solo_traveller • it
8
2026-03-06 • via Nuitee
J
Julia • couple • ee
10
2026-03-06 • via Nuitee
S
stefania • family_with_children • it
9
2026-03-06 • via Nuitee
A
akiko • couple • jp
9
2026-03-06 • via Nuitee
A
Alexandra • solo_traveller • ru
8
Great location, fine breakfast
Pros:

Clean, great location

Cons:

Was surprised about the cheese during breakfast - the one did not look fresh and has dried-out a bit

2026-03-05 • via Nuitee
M
marzia • couple • it
10
2026-03-05 • via Nuitee
E
Elena • solo_traveller • it
7
Alle 8.30 di mattina sono stata svegliata dalla canzone “Per sempre si” di sal Da Vinci ad alto volume per 10 min nel co
Pros:

Ottima posizione, camera ben arredata e fornita.

Cons:

Alle 8.30 di mattina sono stata svegliata dalla canzone “Per sempre si” di sal Da Vinci ad alto volume per 10 min nel corridoio dell’albero e lo staff delle pulizie che sbatteva le porte e faceva commenti ad alta voce. Colazione appena sufficiente, lo staff della colazione non mi ha minimamente rivolto la parola

2026-03-05 • via Nuitee
M
marcin szymaniak • couple • pl
5
nigdy więcej
Cons:

Kupiony był pokój z widokiem na miasto i balkonem a dostaliśmy pokój z widokiem na schody ewakuacyjne i pomieszczenie gospodarcze sprzątaczek, które od 6:00 rano jeździły ciężkimi wózkami. Okna nie można było otworzyć ponieważ nie uchylało się i było ryzyko, że ktoś wejdzie do pokoju a klimatyzacja nie działała. Wyjazd był krótki - 2 noce - wiec nie chcieliśmy robić zamieszania z pokojem ale po powrocie skontaktowaliśmy się z hotelem który po prostu nas zbył, że to nasza wina, że tego nie zgłosiliśmy.

2026-03-05 • via Nuitee
M
Marek • couple • pl
10
Hotel godny polecenia
Pros:

Czystość, przestronność, super śniadania, lokalizacja

Cons:

Wszystko ok

2026-03-05 • via Nuitee
S
shuwei • solo_traveller • tw
9
Pros:

6:30即開始供應早餐, 對想早出門的旅客而言很理想, 且種類多, 提供一天活力滿滿。房間舒適。

Cons:

單人房的位置在安全梯旁邊, 似乎打開窗戶就能走下樓梯, 怪怪的, 但我相信是安全的

2026-03-05 • via Nuitee
N
Nadia • family_with_children • it
8
2026-03-04 • via Nuitee
D
David • solo_traveller • cz
8
Choose a balcony view upstairs
Pros:

The hotel is conveniently located downtown. The train station is a bit far, but still on a walking distance. The price deal was very good for a 4-star hotel and the comfort provided.

Cons:

The breakfast does not meet the standards of a 4-star hotel (no fried eggs, no fish, no quality honey, etc). Be careful about choosing the right room (the rooms with balcony are quieter, for located in upper floors).

2026-03-04 • via Nuitee