Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Room quality discrepancies
High parking costs

Categories

Cleanliness
7.65
Several reviews indicated issues with cleanliness, including a mention of a room that was not clean and a TV that was not functioning.
Service
8.95
Positive feedback regarding the friendliness and helpfulness of the staff, the majority emphasized their professionalism.
Location
9.15
Multiple reviews praised the hotel for its central location, making it convenient for exploring the city, which was frequently highlighted.
Room Quality
7.65
There were several complaints regarding room issues, including size discrepancies and poor conditions in some cases.
Amenities
8.15
Amenities were generally satisfactory, as noted in multiple reviews regarding bar choices and breakfast variety.
Value for Money
7.65
A few reviews noted that value was affected by low room quality in relation to the price paid.
Food and Beverage
8.65
Breakfast was frequently mentioned positively with a variety of options, although few criticized it slightly.
Overall Experience
8.55
Overall sentiment across multiple reviews indicated that guests enjoyed their stay, despite some specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:27

Property Description

Luxurious Rooms with Modern Design
Experience the refined atmosphere of our modern rooms at Mercure Palermo. With design furniture and elegant bathrooms, each room offers a comfortable stay with amenities like air conditioning and satellite TV.

Delicious Breakfast Buffet
Start your day right with our sweet and savoury continental-style breakfast buffet. Indulge in homemade cakes and a variety of options to suit your taste buds.

Convenient Central Location
Located in the heart of Palermo, our 4-star hotel is just a short walk from Palermo Cathedral and Teatro Politeama theatre. With free WiFi and private garage parking available, explore the city with ease during your stay at Mercure Palermo Centro.

Book now for a memorable stay in Palermo!

Important information:

The private garage is offered:
from 6:30 to 23:00 for business days,
from 6:30 to 23:00 and closed from 11.30 to 18:00 for festive days.

.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5183 reviews
Cleanliness: 7.65
Service: 8.95
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.55
X
XY • solo_traveller • de
10
2026-02-14 • via Nuitee
M
Maria Cecilia • family_with_children • fr
9
Pros:

La ubicacion es muy buena. El hotell es cómodo, prolijo y el personal muy atento.

Cons:

La ducha estaba bastante tapada.

2026-02-14 • via Nuitee
R
Rose • family_with_children • de
8
Pros:

Großes, modernes Zimmer und geräumiges Bad, reichhaltiges Frühstück, gutes Preis Leistungsverhältnis, Nähe zur Altstadt

2026-02-13 • via Nuitee
A
Alejandro • family_with_children • it
9
Bellissimo albergo ad un prezzo giusto
Pros:

Tutto, struttura bella, moderna, acogliente, pulita e tanti servizi.

Cons:

Lasciarei più coperte in stanza in caso di bisogno, anche la posibilità di alzare la calefazione, era un pò fresca l'stanza.
E rivedrei la insuonorizzazione delle finestre, si sentita tanto il vento e le persone che parlavano per strada (ero al secondo piano, sulla strada piccola che non è tanto movimentata come la strada principale)

2026-02-13 • via Nuitee
I
IlonaM • family_with_children • pl
9
Pros:

Bardzo dobra lokalizacja, duży pokój z balkonem czysto, codziennie sprzątane, w pokoju czajnik i mini lodówka. Smaczne i różnorodne śniadania.Miła obsługa. Polecam

2026-02-13 • via Nuitee
G
Gabriele • couple • at
10
2026-02-13 • via Nuitee
N
Natalizia • solo_traveller • it
8
Pros:

Posizione

Cons:

La stanza molto piccola

2026-02-13 • via Nuitee
M
Michela Lamberti • extended_group • it
10
Esperienza eccellente!!
Pros:

Posizionato in pieno centro, staff molto cordiale, ottima pulizia, colazione eccellente...che dire?? Da consigliare vivamente!! Torneremo sicuramente!

2026-02-12 • via Nuitee
J
Jola • family_with_children • pl
10
2026-02-12 • via Nuitee
F
Francesca • family_with_children • it
10
Pros:

La posizione, la colazione, la spaziosità della camera, anche il terrazzino non era male ma avendo piovuto non lo abbiamo vissuto

Cons:

Unica pecca non andava l'aerazione nel bagno

2026-02-12 • via Nuitee
P
patricia • couple • fr
10
Nous remercions l'établissement pour son accueil et de nous avoir logé dans le palais rénové
Pros:

la chambre était dans un ancien palais rénové et tout était tres bien

Cons:

Nous n'avons rien a signaler

2026-02-12 • via Nuitee
P
paolo • family_with_children • it
7
2026-02-12 • via Nuitee
P
Philip • family_with_children • de
7
Lage hui, Hotel verbesserungsfähig
Pros:

Zentrumsnah, nettes Personal

Cons:

Sauberkeit, nur ein funktionsfähiger Fahrstuhl bei der Größe!?

2026-02-12 • via Nuitee
C
cumber • couple • gb
10
Good quality and value backed up by very good staff
Pros:

Good sized room very helpful staff, allowed a late check out.

Cons:

Nothing

2026-02-11 • via Nuitee
M
Mauro • extended_group • it
8
Pros:

Posizione e pulizia

2026-02-11 • via Nuitee
L
Laura • family_with_children • it
7
Pros:

La colazione molto ricca e varia

Cons:

Stanza Poco pulita (doccia con fughe nere , porta sporca, battiscopa pieni di polvere)

2026-02-11 • via Nuitee
G
Giuseppe. • couple • it
8
Ottimo rapporto qualità prezzo
Pros:

Siamo già stati in questo hotel che si disloca in due strutture, una è l'hotel dove c'è la hall,. E l'altra a pochi passi, nuova di zecca.
Si trova in zona centrale ben servito ed attrezzato. Il personale è gentile ed ha un ottimo rapporto qualità prezzo. La colazione è buona e varia tra dolce e salato.

Cons:

Purtroppo trovandosi in una zona abbastanza centrale non è fornito di parcheggio privato, collaborano con un garage privato a pagamento 25 euro al giorno che però ha la pecca che alle 23:00 chiude e se si ha la necessità di usare la macchina di sera e rientrare dopo quell'orario diventa troppo restrittivo.

2026-02-11 • via Nuitee
S
serge • family_with_children • fr
10
Séjour à Palerme
Pros:

Le prix en semaine. La taille de la chambre et le petit déjeuner de qualité. L'accueil du personnel.

Cons:

L'horaire de départ fixé à 10h mais courant en Italie. La salle a manger trop petite ( di fait de l'horaire restreint du matin elle est bondée et bruyante le matin)

2026-02-11 • via Nuitee
P
Placido • couple • it
8
2026-02-11 • via Nuitee
M
Marta • family_with_children • pl
10
2026-02-11 • via Nuitee