Universal Aparthotel Elisa

Hotels
•
Universal Beach Hotels
8.7 (565 reviews)
Circuit de Llac, 1- Ñ , Playa de Muro , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Great food
Cons:
Odor issues
Mosquitoes
Sound isolation problems

Categories

Cleanliness
8.26
Packed with mentions of cleanliness, but some complaints about odors.
Service
9.23
Consistently praised for friendly and accommodating staff.
Location
8.77
Great location near the beach, though some concerns about mosquitoes.
Room Quality
8.22
Rooms are generally good, but some issues with odor reported.
Amenities
8.75
Good amenities like pool, although some mention issues with seating.
Value for Money
8.71
Overall good value for the price noted in multiple reviews.
Food and Beverage
8.76
Breakfast and dinner praised, but some specific food quality issues mentioned.
Overall Experience
8.93
Guests enjoyed their stay, highlighting the overall experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:30

Property Description

Luxurious Accommodation near S’Albufera National Park

Modern Amenities: Enjoy free WiFi, well-equipped kitchen area, and air-conditioned studios and apartments with private balconies.

Relaxation and Recreation: Unwind by the outdoor pool, soak up the sun on the terraces, or stroll through the gardens.

Dining with a View: Indulge in delicious meals at the elegant restaurant overlooking a picturesque lake.

Experience comfort and tranquility at Universal Aparthotel Elisa. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 565 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
N
nicolas • couple • fr
8
Séjour agréable et correspondant à nos attentes
Pros:

Appart hôtel bien placé, personnel sympathique

Cons:

Le buffet du soir était bon mais à la carte ce n’est pas de qualité
Beaucoup dallemands

2026-01-19 • via Nuitee
A
Anna • solo_traveller • pl
8
Ogólnie polecanko na kilka dni
Pros:

- spokojny hotelik
- na plus brak animacji !!!
- widok na jezioro - wieczory na tarasie spokojne
- dobre śniadanko
- blisko do plaży i na wieczorne spacery

Cons:

- w sypialni cały dzień i noc słychać było głośne buczenie ( nie była to lodówka ani klimatyzacja bo miałam wyłączoną )
Nie wiem co to było ale trochę denerwowało w nocy

2026-01-19 • via Nuitee
M
MARIA CRISTINA • solo_traveller • es
8
Personal molt amable, estudi molt petit
Pros:

El personal del menjador molt amable.

Cons:

Les vistes del estudi premier al carrer, el preu excesiu, el tamany del estudi molt petit, no hi ha ascensors, el renou que es sent a la terrassa que ve de la maquinària de l' hotel

2026-01-15 • via Nuitee
S
Sebastian • family_with_children • de
9
Pros:

Schönes Aparthotel in Strandnähe zu einem top Preis-Leistungs-Verhältnis. Das Apartment war gut ausgestattet und das Personal sehr freundlich und zuvorkommend. Das Essen (sowohl Frühstück als auch Abendessen) war top mit vielen lokalen bzw. spanischen Spezialitäten (fanden wir besonders toll!). Der Pool ist auch völlig ausreichend, nur leider im Oktober schon sehr kalt.

Cons:

Durch die Lage am stehenden Gewässer gibt es viele Mücken und häufig starken Geruch, wie in einer Kläranlage, aber dafür kann das Hotel nichts.

2025-11-28 • via Nuitee
A
Anne • extended_group • fr
8
Ras
Pros:

Pas eu trop le temps d’y séjourner donc aucun avis

2025-10-29 • via Nuitee
N
Navina • family_with_children • de
8
Wir haben uns wohlgefühlt.
Pros:

Gute Lage und schönes Zimmer.

Cons:

Es hat leider sehr muffig im Zimmer gerochen.

2025-10-28 • via Nuitee
D
Danielle • couple • gb
10
The best end of summer break
Pros:

It was exactly what we needed, a wonderful break in a great location with so many wonderful local restaurants and all amenities

2025-10-27 • via Nuitee
L
Liubov • family_with_children • ua
10
Pros:

Very clean hotel, great location just 10 min walk from a great beach Plaja de Muro. Breakfasts were super tasty as well. Can definitely recommend.

Cons:

There are a lot of mosquitos on the lake - so better to close windows when going to sleep (or maybe it’s just this year situation?). And also sound isolation isn’t great.

2025-10-27 • via Nuitee
T
Taily • extended_group • es
9
2025-10-26 • via Nuitee
S
Selina • family_with_children • de
10
Super Preis-Leistungs-Verhältnis!
Pros:

Super!

2025-10-26 • via Nuitee
A
Alfredo • extended_group • ar
8
Este hotel no alcanza el nivel de cuatro estrellas.
2025-10-26 • via Nuitee
J
Judith • extended_group • at
9
2025-10-22 • via Nuitee
A
anais • couple • es
7
2025-10-22 • via Nuitee
B
Britta • family_with_children • de
8
Gutes 4-Sterne Hotel für Familien
Pros:

Schön eingerichtete Apartments mit Balkon, perfekt für Familie mit zwei Kindern, leckeres Essen, 10 min Fußweg zum Strand, Miniküche mit Kühlschrank

Cons:

Speisesaal und Apartmentbereich sind durch Straße getrennt, kein hoteleigener Strandbereich, aber das wussten wir vorher - wir haben viele Ausflüge mit einem Mietwagen unternommen, dafür war es optimal

2025-10-21 • via Nuitee
N
Nuria • couple • es
4
Bueno
Pros:

El desayuno y el personal muy amable.

Cons:

Que en la descripción del hotel dice vistas al jardín y vistas a la piscina y después nos toca un habitación con vistas a un descampado no cuidado. Si es asi, este apartamento deberian de poner con balcón e excluir "vistas jardín"

2025-10-20 • via Nuitee
J
Josephin • family_with_children • de
9
2025-10-17 • via Nuitee
P
Pia • couple • de
10
Super tolles Hotel in Strandnähre mit vielen Stammgästen, toller Frühstücksraum, supe Personal
Pros:

Super Nähe zum Strand, toller Balkon, mega Bali Bett super Aussicht, viel Privatsphäre, tolles Zimmer, super Ausstattung, alles sauber, super Frühstück, alles sauber, Personal top

Cons:

leider morgens der Geruch nach Abwasserkanal, penetrant, aber dafür kann das Hotel nichts, die Balkontür bleibt das besser zu, Mallorca hat allgemein ein Kanalisationsproblem, das war morgens unangenehm

2025-10-16 • via Nuitee
M
Mihai • couple • ro
10
2025-10-08 • via Nuitee
C
Catherine • couple • fr
8
Escapade
Pros:

L'appartement est propre et spacieux. Le buffet du petit déjeuner est exceptionnel en choix

Cons:

Piscine un peu petite. Heureusement il n'y avait pas trop de monde.....

2025-10-05 • via Nuitee
M
Martin • family_with_children • de
10
Pros:

Super Frühstück!

2025-10-05 • via Nuitee