Sino Hotel

Bit of a delay booking in due being new owners. Overall room and location were ideal for what we wanted. Host were pleasant.

Absolute scam !
Booked via booking months in advance and was all paid. When we got to the property it looked abandoned and there was no way to get in.
Called their number and they wanted to have more money to get a code to go in.
Outrageous scammers.
Called booking and they tried to call and nobody picked up the phone.
They are no no longer available on booking and tried to fool us that now the reservation was with Orlando hotel next door. They are in on the scam, so much is clear.
PLEASE DON’T FALL FOR THIS SCAM !

1. I booked a standard single room , but I got a loft room without a window , just a loft hutch!! No receptionist to help or report problems and no lift.
2. The room has sewage plumbing issues , the bathroom was stinking of sewage very badly , I tried to shut the bathroom door but it wouldn’t shut.
3. The room was dirty, lots of dust and dirt in corners and along the skirting board, broken furniture.
4. No hot water in the evening, so I had a cold shower
5. Bed had a spring mattress!!! In the morning when I woke up , I found a bed bugs in my bed ,(please see pics ) and bed bug bites which is awful,!
6. Contacted hotel and complained but was no response.

Hotel is positioned next to the tube station but on a very busy road, so you will hear heavy traffic all night

Nice

Gracias al personal por su amabilidad. La única pega es que no tenia ascensor y era la 4 planta

So so pleasant

Do not stay here! I have had about 30 emails since my stay last week calling me Freddie stitch and asking if I have enjoyed my stay at various oyo hotels. What the hell is going on? Am really worried even though nobody took my card details but ????

I only gave them 1 star because zero and negative 5 stars was not available! This was an absolutely horrifying experience! The property turned out to be an old house with individual rooms for rent, not a traditional hotel as we expected. We were placed in a basement room with no air conditioning, and it was unbearably hot. There was no one to greet us or help us check in nor did hotels.com send us a code to get in. A random person staying had to help us figure out how to get a hold of someone from the property. The entire place had a terrible odor, like unwashed armpits. We were so uncomfortable that we had to sleep sitting up because we felt unsafe, and our kids were in tears. Other guests expressed the same concerns. I feel misled by Hotels.com, as this was presented as a regular hotel. This place is not safe—avoid it at all costs! It was giving hotel Transylvania but worse!!

Worst hotel I ever been in

Local staff were very hepful and responsive. Property is older however was clean.
Location is excellent! 3 tube stations within walking distance.

The hotel needs many updates. Outside and hallway lights did not work. The stairway carpeting needs to be replaced. The faucet in our room was not bolted down only cauked on. The toilet paper holder was broke. The wall fans do not work and the small desk fan they provided would not blow any air around. We could not get the hot water valve to work. One of our friends was eventually able to get it unstuck. The out door seating area in front had duct tape all around. No soap holder in the shower and no towel rack. They only provide 2 large towels and no face towels.

Easy to find, the self check in was simple,. the room was clean with modern decor, toiletries in the bathroom and clean fluffy towels, what more do you need? Ooh, a kettle? There was one of those as well, with complimentary tea coffee etc.

It's good value for money and if you do need any help the staff are friendly and helpful.

I like this place. Simple and effective.

There was absolutely no staff to assist us with things like restocking toilet paper and towels, the bathroom was so damp and musty, could barely breathe in there. The overall condition of the building, which wasn’t even the Sino Hotel but the Orlando Hotel next to Sino, was very poor and rundown. It looked unfinished or damaged. The stay was fine if you just need a bed and a place to dump your things, but it wasn’t pleasant.

I was down London for a gig

The ground floor window did not lock and could be opened from the outside. The staff were very helpful and tried to fix the problem but the bodged repair job didn’t work. They said could not relocate me due to being fully booked and said my only other option was to cancel my reservation and go somewhere else (which I could not do due to a commitment that night). When I asked for a partial refund I was told the maximum I would get is 25%. Also very bad smell coming from the drains in the bathroom and the pillows are uncomfortable. I would not recommend staying in this hotel.

In a good location near the train lines. Busy street. Did not get email with door codes until arriving, which was a bit stressful as no reception. Stated they didn't have my email address but booked through Expedia and gave all my details. Could t get hotel number until going to the front door of hotel.

No hot water, area is not nice and not safe and takes 30 min to get anywhere, bed is extremely uncomfortable and bathroom has a bad smell

Found the check in easy enough and had no problems with the keyless entry. Room was clean and the beds were very comfy. We also had a lovely view from the room with being on the top floor. Overall we had a great stay and would definitely stay here again

Cosy and just big enough for what we needed but not the cleanest in the bathroom and no hand soap either. Took over an hour to get the access codes so we werent able to get in for a while