Virgin River Hotel and Casino

Unfortunately, this property was in very poor condition. The shower was unclean, cigarette debris was floating in the pool, and there was dog waste directly outside the room. I have seen better places at Motel 6

Noise was a constant issue. Maintenance work began as early as 4:00 AM, making it impossible to rest. Additionally, there was significant disturbance from neighboring rooms, including loud yelling despite the area being designated as non-pet friendly.

Overall, the environment felt unsanitary and poorly managed. I would not recommend this hotel to anyone seeking a clean, quiet, or comfortable stay.

My wife and I stayed here for one night on our way to California recently. We have stayed here before so we knew that the hotel/rooms are pretty out dated. We paid extra for one of the new updated rooms. It was definitely worth the extra money. The bed was so much better than older rooms we’ve stayed in! It is a budget friendly hotel. The other hotels in the area were a lot more expensive than the Virgin River. The hotel restaurant has good food and we really liked the bowling alley. The hotel has plenty of parking and has great access to I-15. To check-in to the hotel you need to access the check-in desk from inside the casino. It an be very smokey inside from the people gambling. The hotel has free Wi-Fi, swimming pools and a place for your dogs where than can roam and play. Even though the Virgin River is out dated they are in the process of updating the rooms. Overall the hotel does offer good deals on their rooms and is a good place to stay.

The room was $80 because it was a “Refresh” of new flooring. The Virgin River Hotel should really *refresh* their shower drains. Those drains are clogged af. If this hotel really wants to “refresh,” they should also start with finally putting real blackout curtains in all the rooms or at least in their $80 “Refresh” rooms. Also, if this a non-smoking room? I honestly can’t tell. This hotel should try to “refresh” some rooms to be truly non-smoking.

We needed a one night stay after visiting The Valley of Fire. We chose a refurbished room. The room was clean and comfortable, but spare. TV, shower, and AC were all working well.

Check-in is inside the casino which is a cigarette smoke filled place. The check-in was proficient, but not particularly warm and fuzzy. Some of the questions were hard to hear with the bells and whistles of the casino behind me.

The room doesn’t have any microwave or fridge.

We were concerned about noise because we were ground level, the closest building to the casino and faced the parking lot, but we were not disturbed thankfully. We heard more noise from the people in the room next to us. They were not particularly loud, it’s just that the walls were thin.

I would stay here again as a place to just sleep a night. The casino has a buffet that we did not eat at, and there is a variety of restaurants/fast food places nearby, plus a well stocked Smith’s grocery store

Overpriced

Property was pet friendly but the restaurants were not and everyone asked what the service animal was training for.
Rooms need a little more updating with fridge would be good and floors feel like they sink in shower and walk way on second floor.

Greatest customer service ever.

Great

Greatest customer service ever.

The property is very dated. The room had a strange odor and loyalty no amenities. 2 disposable plastic water cups and a TV that was small... like 19 inches small. We had arguing neighbors (the room next to us) who were also randomly banging on the wall between us. I don't blame the property for that. I blame them for not helping to resolve the issue. We called the front desk 2 times and neither time did they send security to intervene. We ended up leaving at 4:30 AM because it was so maddening. Truly a bad experience.

The kitchen staff was junk...

Parking is great, mattresses squeaked when you say on bed or got up. I was told there were new owners. I'm hoping I'm nit

Spent one night. Great customer service.

It will be nice to have a cofffe maker machine and a mini fridge

Reservation staff was rude . Room was quiet beds comfort . Room had no amenities. No tissues no shampoo soft soap in shower.

Ok

Ample parking. Very nice pool area

Great stay

Room was pretty spacious and clean. Small tv. No coffee, mini fridge or microwave in room. Front desk sent me to a room that the key did not work. When i called about it they told me it was the next room over. This was a pain i did not need to deal with

Parking safe, friendly staff, arcade and casino across parking lot and two swimming plots . Very clean and great atmosphere...