The Clermont London, Charing Cross

Hotels
8.7 (4764 reviews)
The Strand , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited elevator access

Categories

Cleanliness
8.2
There were mentions of poor cleaning standards and issues such as a stinky carpet.
Service
9.7
Staff were consistently described as friendly and helpful.
Location
9.7
Numerous reviews praised the hotel for its excellent location near key attractions.
Room Quality
7.7
Issues with room size and condition were noted, particularly regarding cleanliness and comfort.
Amenities
8.7
Amenities had mixed reviews; some guests appreciated the mini bar and breakfast.
Value for Money
7.7
Concerns were raised regarding room size and value for what was paid.
Food and Beverage
8.7
Breakfast choices and quality were well received although some drinks were criticized.
Overall Experience
9.2
Despite some criticisms, guests enjoyed their stay overall and appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 19:04

Property Description

Luxurious Stay in the Heart of London

Unbeatable Location: Nestled near Trafalgar Square and Covent Garden, The Clermont London, Charing Cross is a gem next to Charing Cross train station.

Elegant Accommodations: Enjoy smart, spacious rooms with free WiFi, complimentary minibars, and Nespresso coffee makers for a comfortable stay.

Exquisite Dining and Views: Indulge in all-day dining at The Clermont Restaurant and Bar, offering delectable options and cocktails with stunning views of The Strand.

Experience London's finest attractions just steps away, from The National Gallery to the vibrant Theatreland. Book your stay now for an unforgettable London getaway at The Clermont London, Charing Cross.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.7
Based on 4764 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
M
Michael family_with_children us
10
2026-06-06 via Nuitee
K
kathy couple us
9
Hotel met our needs perfectly as we were able to walk London and return to a relaxed atmosphere !
Pros:

Breakfast was delicious and had a lot of choices - the wait staff were all lovely and took care of us

Cons:

Did not love the hostess seating us in the back room twice and the high top table right next to the pastries - stayed for 6 nights and only got to sit on the patio once…

2026-06-05 via Nuitee
P
Paulo Miranda couple br
8
Em geral deu tudo certo!
Pros:

Bom apartamento e boa localização

Cons:

Barulho de trens e idade do colchão!

2026-06-05 via Nuitee
L
LAURA family_with_children gb
10
Recommend
Pros:

Great location

Cons:

Nothing

2026-06-05 via Nuitee
M
Mark solo_traveller ie
8
Pros:

Great location

Cons:

The lifts were painfully slow

2026-06-05 via Nuitee
M
Melissa family_with_children us
10
A perfect boutique hotel in the center of everything
Pros:

This is a quintessential boutique hotel in the center of everything. It feels like a beautiful British townhome. The bar is wonderful. The drinks are fantastic. The breakfast in the morning is very exceptional. The staff at breakfast is so lovely. Everyone is extremely accommodating. We really loved our stay.

Cons:

I truly could not have thought of anything they can improve upon. It is wonderful! If I truly had to say one thing, I might say the carpets in the rooms feel a little bit older, but that is just being picky! I don’t particularly like carpets so a plush carpet in a room never feels that clean to me, but that’s a personal preference. It definitely made it cozy though.

2026-06-05 via Nuitee
T
Terence couple gb
8
Good hotel, really nicely decorated, staff very helpful with and breakfast was good
Pros:

It’s location and decoration

Cons:

Our only issue was a lack of clothes storage space, had to live out of cases

2026-06-05 via Nuitee
M
MONIQUE family_with_children za
9
it was great - thank you
2026-06-05 via Nuitee
W
Weiner couple us
10
Great place to stay while touring London
Pros:

This hotel in in a great location for touring London. Easy access to the underground, walking distance to many sites and easy access to the water taxies. Theater was very near. A little busy right in front of the hotel due to the train and tube station with commuters. The hotel was quiet something we thought might be a problem due to the train station. Breakfast was excellent in a lovely setting. I would not hesitate to stay here again except for the price, but it is central London.

Cons:

My only complaint was the cost, but I knew that going in so really can't complain. everything else met or exceeded expectations.

2026-06-05 via Nuitee
B
Basak couple tr
10
Pros:

This was our second stay here. The staff were fantastic and professional, and the location is perfect. We would gladly stay here again.

2026-06-05 via Nuitee
R
Rina A solo_traveller il
10
Pros:

A perfect location. Nice and clean room. The staff was very nice.

Cons:

No view. The cleaner did not put water bottles in the room every day

2026-06-04 via Nuitee
L
Liora couple us
8
Pros:

Great location, nice size room and ok breakfast

Cons:

Bed mattress was sinking. When asked about it I was told all beds in the hotel are like this and was provided a mattress topper.
Safety didn't work and wasn't fixed when asked

2026-06-04 via Nuitee
M
matthew solo_traveller im
7
Pros:

food and dining

Cons:

room low down and noise from street early in the morning ( bins)

2026-06-04 via Nuitee
C
Chris couple gb
10
2026-06-04 via Nuitee
J
Joanne couple gb
10
Spotlessly clean grand hotel
Pros:

Our 4th stay at The Clermont Hotel. Perfect location, 10 min walk to Covent Garden, Trafalgar Square and great location for The Savoy Theatre, short walk to Embankment and Houses of Parliament. If you’re into walking then you can easily reach Regent Street and Piccadilly in about 20-30 mins. Charing Cross tube station literally underneath hotel if walking isn’t your thing. Hotel is spotlessly clean, food and service great. Small bar area which is also lovely. Such a grand hotel.

Cons:

Our room on this occasion was way too small for two people. We had to keep moving out of each other’s way to get around the furniture. It did have huge windows though so this helped to make the room not claustrophobic. Bathroom was tiny. We booked a classic room but certainly would not do this again in fear we would have the same size room. No cappuccino or latte available at breakfast but there is a Starbucks in the hotel lobby if you’re happy to go downstairs and purchase these before going into breakfast.

2026-06-04 via Nuitee
M
Mordechai couple il
10
Pros:

Cleaning, location, front desk. Everything was perfect.
The room was ready at the time we come - 11:00.

Cons:

Nothing

2026-06-04 via Nuitee
F
Francesca solo_traveller be
10
Albergo elegante nel cuore di Londra
Pros:

Ottima posizione, fra Covent Garden e Trafalgar Square. Camera bella e spaziosa, staff cordiale e disponibile. All’arrivo ho trovato in stanza una fetta di torta e un messaggio di benvenuto.

2026-06-03 via Nuitee
J
John solo_traveller gb
9
2026-06-03 via Nuitee
F
Ferit Doğan family_with_children tr
10
Pros:

Londra'da kalacaksanız, gözü kapalı olarak seçmeniz gereken yer. Konum ve imkanları çok iyi.

Cons:

Kahvaltı hep aynı sadece "çırpılmış yumurta" haznesi günlük olarak değişiyor orada da yalnızca 3 seçenek var. Kahvaltı imkanlarını güncellemeli ve daha geniş hale getirmeliler. Ayrıca, sigara içme alanı bulunmuyor; kapı dışında da ayrılmış bir alan yok. Dışarıda sigara içmek istediğinizde, her seferinde bir dal mutlaka bir evsize veriyorsunuz.

2026-06-03 via Nuitee
A
Angela couple bm
8
Pros:

The location

Cons:

the ground floor

2026-06-03 via Nuitee