Grand Hôtel De La Seine

Hotels
10 (1432 reviews)
14, Quai Gaston Boulet , Rouen , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near attractions
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
10
Multiple reviews mentioned cleanliness issues and even a rat sighting, resulting in a low rating.
Service
10
General sentiment indicates friendly and accommodating staff across multiple reviews.
Location
10
Location received positive remarks for convenience and proximity to attractions.
Room Quality
10
Many reviews expressed dissatisfaction with room size and quality, indicating it did not meet expectations.
Amenities
10
Some amenities mentioned positively, but overall lack of variety in services affected the score.
Value for Money
10
Though some felt it was good value, significant negatives in room quality impacted this perception.
Food and Beverage
10
Food offerings described as satisfactory but lacking in variety or quality in some instances.
Overall Experience
10
Overall reviews indicate a disappointing experience but with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Convenient Location
Situated just 500 metres from the Gare de Rouen-Orléans, Grand Hôtel De La Seine offers easy access to major attractions like Rouen Cathedral and Kindarena Stadium.

Cozy Accommodations
Each en suite room at Grand Hôtel De La Seine is equipped with free Wi-Fi, a flat-screen TV, and facilities for making hot drinks, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy a buffet breakfast every morning, while the on-site restaurant serves up tasty regional cuisine for lunch and dinner.

Experience the perfect blend of comfort and convenience at Grand Hôtel De La Seine. Book your stay now!

Important information:

Late arrivals and no-shows: In case of late arrivals the hotel may re-sell your room. If you cannot change your time of arrival, please contact the hotel before 23:00 local time.

The restaurant is open from 12:00 – 22:00.

- The car park is not free

- New: gym in the hotel

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 1432 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Cyrielle • solo_traveller • fr
8
2026-04-18 • via Nuitee
C
Cyrielle • solo_traveller • fr
8
2026-04-18 • via Nuitee
T
Tessa • couple • gb
8
Pros:

Good location near the river and close to the historic centre. Easy to drop off bags and check in, and secure parking at the rear of the building. Very friendly staff.

Cons:

Bathroom was very small and needed more hanging hooks
The hotel is by a busy road and although it was nice to be able to open the window it was a bit noisy.

2026-04-18 • via Nuitee
C
Cyrielle • solo_traveller • fr
8
2026-04-18 • via Nuitee
C
Cyrielle • solo_traveller • fr
8
2026-04-18 • via Nuitee
A
Antonio • couple • it
9
2026-04-17 • via Nuitee
S
Sue • couple • gb
8
Pleasant stay, great staff
Pros:

Reception staff were excellent, very friendly and helpful. Onsite parking was great. Bed was very comfortable. Easy 5 minute walk into town. Kettle provided.

Cons:

Bath was small and room was really missing a little fridge and an iron.

2026-04-17 • via Nuitee
M
Massimiliano • solo_traveller • it
8
2026-04-17 • via Nuitee
P
Pascale • couple • fr
6
Bonne situation géographique
Pros:

La situation géographique de l’hôtel. Le personnel de la réception TRÈS aimable. Le lit confortable, le petit-déjeuner convenable. Parking appréciable

Cons:

Très mauvaise insonorisation des chambres. Odeur de tabac dans notre chambre provenant de la chambre voisine. Pas une tablette dans la salle de bains pour poser une petite trousse. Cet hôtel ne mérite pas 4 étoiles , et aurait besoin d’être très rafraîchi.

2026-04-17 • via Nuitee
A
Andre • couple • be
7
2026-04-16 • via Nuitee
F
Florence • extended_group • fr
5
je ne recommande pas pour se reposer ou spécifier , coté cours ( je ne sais pas si c'est possible )
Pros:

accueil

Cons:

le bruit des voitures , infernal ! le petit déjeuner très moyen

2026-04-16 • via Nuitee
S
Susan • couple • gb
8
Great hotel, friendly, helpful staff. Secure parking a great bonus.
Pros:

Secure parking was brilliant especially as we came on motorcycles. Breakfast was good. Staff throughout the hotel were great, really helpful.

Cons:

Rooms are quite small but ok especially for price and central location.

2026-04-16 • via Nuitee
B
Birgit • couple • de
8
Pros:

Sehr freundliche Rezeptionistin

2026-04-16 • via Nuitee
D
Denis • family_with_children • fr
8
2026-04-15 • via Nuitee
B
bonnay • couple • fr
6
Je dois revoir la semaine prochaine je vais changer d hôtel
Pros:

Le matelas

Cons:

La machine à café qui ne fonctionne pas !
Le bâti de porte de douche qui est rouillé
Les joint de la baignoire moisie
Cheveux dans les draps
Le tarif avec terrasse et uniquement des transats pourquoi ne pas installer un siège ou fauteuil de jardin
La vue sur le parking…

2026-04-15 • via Nuitee
C
Christina • couple • se
7
Pros:

Mycket trevlig personal och bra parkering. En kort promenad till den gamla stadskärnan och alla sevärdheter.
Utmärkt frukost och det fanns även restaurang med enklare rätter.

Cons:

Alldeles för litet rum för min smak.

2026-04-14 • via Nuitee
O
OKKO • couple • de
5
2026-04-14 • via Nuitee
S
Samuel • solo_traveller • it
6
2026-04-13 • via Nuitee
K
Kim_Yuri • solo_traveller • fr
9
Pros:

Staff was super friendly, room was very clean.

2026-04-13 • via Nuitee
M
Marcus8313 • solo_traveller • fr
6
Chambre peu agréable,
Pros:

Le personnel est agréable et la situation géographique est bien.

Cons:

Chambre petite et bruyante. Pas assez de place pour diner le soir, obligation de commande un UBER. Il n,'y avait même pas assez de place pour reculer le siège du bureau sans taper sur le lit.

2026-04-12 • via Nuitee