Grand Hôtel De La Seine

Hotels
10 (1332 reviews)
14, Quai Gaston Boulet , Rouen , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near attractions
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
10
Multiple reviews mentioned cleanliness issues and even a rat sighting, resulting in a low rating.
Service
10
General sentiment indicates friendly and accommodating staff across multiple reviews.
Location
10
Location received positive remarks for convenience and proximity to attractions.
Room Quality
10
Many reviews expressed dissatisfaction with room size and quality, indicating it did not meet expectations.
Amenities
10
Some amenities mentioned positively, but overall lack of variety in services affected the score.
Value for Money
10
Though some felt it was good value, significant negatives in room quality impacted this perception.
Food and Beverage
10
Food offerings described as satisfactory but lacking in variety or quality in some instances.
Overall Experience
10
Overall reviews indicate a disappointing experience but with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Convenient Location
Situated just 500 metres from the Gare de Rouen-Orléans, Grand Hôtel De La Seine offers easy access to major attractions like Rouen Cathedral and Kindarena Stadium.

Cozy Accommodations
Each en suite room at Grand Hôtel De La Seine is equipped with free Wi-Fi, a flat-screen TV, and facilities for making hot drinks, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy a buffet breakfast every morning, while the on-site restaurant serves up tasty regional cuisine for lunch and dinner.

Experience the perfect blend of comfort and convenience at Grand Hôtel De La Seine. Book your stay now!

Important information:

Late arrivals and no-shows: In case of late arrivals the hotel may re-sell your room. If you cannot change your time of arrival, please contact the hotel before 23:00 local time.

The restaurant is open from 12:00 – 22:00.

- The car park is not free

- New: gym in the hotel

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 1332 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
MATHURE • solo_traveller • fr
8
Au top, une belle découverte en plein cœur de Rouen
Pros:

Malgré notre arrivée tardive, le personnel a été d'une bienveillance exemplaire. Ils ont pris le soin de nous servir le dîner à l'espace snacking, ce qui a été très apprécié après la route. Les produits y sont frais et de qualité.
L'hôtel a bénéficié d'une rénovation récente : la décoration est soignée et les espaces d'attente sont particulièrement confortables grâce à d'excellents fauteuils. "Un grand merci à toute l'équipe pour leur professionnalisme !"

Cons:

Le parking bien que surveillé +++ est pas évident pour y rentrer (prendre bien large) 😉

2026-03-06 • via Nuitee
I
isabelle • family_with_children • fr
8
Pros:

Emplacement

Cons:

Néant

2026-03-06 • via Nuitee
F
Frederic • family_with_children • fr
10
Pros:

L'hôtel et l'ensemble du personnel d'une gentillesse rare.

2026-03-06 • via Nuitee
S
stephane • family_with_children • fr
8
Pros:

Le restaurant a l'intérieur de l'hôtel, la propreté et la gentillesse du personnel.

2026-03-05 • via Nuitee
L
Luculescu • family_with_children • es
1
EVITAR ,una estafa.
Pros:

EVITAR A TODA COSTA ESTE HOTEL!! ESTE NI DE LEJOE ES HOTEL DE 4 ESTRELLAS. COMO MUCHO 2. VER FOTOS

Cons:

He pedido habitacion con. Cama dble mas cara qur una habitacion con 2 camas individuales. La sorperas ,dos camas una a ladonde la otra. Aire acondicionado que no puedes configurar y te viene todo en la cara. No hay ni una botella de agua ,no hay minibar ,no hay NADA.

2026-03-04 • via Nuitee
G
Gilles • family_with_children • fr
7
2026-03-02 • via Nuitee
I
isabelle • couple • fr
10
bien
2026-03-02 • via Nuitee
P
Pierre • solo_traveller • fr
9
Halte agréable
Pros:

Calme, Propreté, confort moderne

Cons:

Pas de toast pain de mie au petit déjeuner (brioche ou pain céréales)

2026-03-02 • via Nuitee
F
fabienne • family_with_children • fr
5
Pros:

Emplacement génial
Propreté extra

Cons:

Je ne suis pas du genre à râler mais chauffage à minuterie je pense 18 degré le matin dans la chambre et pas de chauffage dans la salle de bain pour un 4 étoiles c'est innacteptable
Une seule poubelle dans la salle de bain pas dans la chambre
Pas de plan de pose dans la salle de bain
Baignoire ébréchée
Un 3 étoiles serait plus judicieux

2026-03-01 • via Nuitee
I
IRRMANN • couple • fr
10
Pros:

Chambre, terrasse, personnel, stationement

2026-03-01 • via Nuitee
M
Marta • couple • ch
8
2026-03-01 • via Nuitee
R
Ruelle • family_with_children • fr
8
2026-03-01 • via Nuitee
M
Matyáš • family_with_children • cz
9
2026-02-28 • via Nuitee
P
Pedro • family_with_children • fr
9
2026-02-28 • via Nuitee
K
KIM • couple • gb
8
Stopped on route for night, chose location to visit Rouen city.
Pros:

Friendly staff, very welcoming
Fantastic location within walking distance to historical sites, restaurants and shops.
Had a bath. Great comfy bed. Kettle for hot drinks.

Cons:

Parking was abit tight. Think parking should be included in price.
Could use some charging points, usbs in bedroom. No internet TV

2026-02-27 • via Nuitee
B
blk • solo_traveller • fr
10
2026-02-27 • via Nuitee
S
Soline • solo_traveller • fr
8
2026-02-25 • via Nuitee
H
Hervieu-Léger • couple • fr
8
très bon séjour, mais le confort de la chambre pourrait être une peu amélioré
Pros:

Accueil chaleureux. Chambre spacieuse et bien équipée.

Cons:

Une seule chaise dans la chambre. Eclairage au dessus du bureau insuffisant

2026-02-22 • via Nuitee
P
Pétillon • solo_traveller • fr
10
2026-02-13 • via Nuitee
E
emmanuel • solo_traveller • fr
7
Pros:

Emplacement au cœur de Rouen

Cons:

Parking très étroit

2026-02-12 • via Nuitee