Courtyard by Marriott Panama Multiplaza Mall

Hotels
Courtyard by Marriott
8.5 (839 reviews)
Via Israel Multiplaza Pacific Mall , Panama City , pa

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness
Limited Food Service

Categories

Cleanliness
7.64
Some reviews mention cleaning issues, particularly in the bathrooms.
Service
9.11
Overall positive feedback on staff attentiveness and service.
Location
9.15
Fantastic location mentioned multiple times, convenient and safe.
Room Quality
8.1
Rooms described as comfortable but needing updates.
Amenities
8.63
Good facilities although some areas need improvement.
Value for Money
8.59
Good quality for price based on location and comfort.
Food and Beverage
8.14
Breakfast praised, but some negatives about timing and restaurant service.
Overall Experience
8.61
Overall satisfying experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:39

Property Description

Luxurious Accommodations
The Courtyard Panama Real Hotel offers spacious rooms with modern amenities, including free Wi-Fi and flat-screen TVs. Enjoy stunning city views from soundproofed windows and make use of the large work desk, refrigerator, and coffee maker provided in each room.

Dining Options
Indulge in a culinary experience at the Pacific Grill, offering a diverse menu of international cuisine. Craving sushi or a caffeine fix? Visit the on-site sushi bar and coffee shop for a delightful treat.

Leisure and Business Facilities
Take advantage of the hotel's fitness room and business center, both accessible 24/7. Unwind by the outdoor pool on the sun deck or explore nearby attractions like the Costa del Este Business Park and Torre Las Americas.

Experience comfort and convenience at Courtyard Panama Real Hotel. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 839 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Ariel couple pa
8
2026-03-06 via Nuitee
A
Angelina solo_traveller cr
5
Es bueno, pero puede ser mejor
Pros:

El personal es super amable, todos desde recepción, restaurante y limpieza tienen un excelente servicio al cliente y la ubicación a la par de Multiplaza es excelente.

Cons:

El servicio de limpieza fue muy superficial, la cama no quedó arreglada como debía, no me di cuenta de que habían hecho limpieza hasta que vi que los paños eran nuevos pero no hubo una experiencia donde el cuarto se ve y huele 100% limpio. Además, el papel higiénico es de muy baja calidad (Entiendo en hoteles más sencillos pero en un hotel de más de 400 USD por 2 noches es un intento de abaratar costos innecesario)

2026-03-05 via Nuitee
I
Isabela family_with_children us
9
Excellent service and accommodations, with some room for improvement in the morning dining.
Pros:

My 14-night stay was made wonderful by the exceptionally kind and attentive staff. They were consistently helpful and made me feel very welcome. My room was another highlight—it was spotless, well-maintained, and offered a fantastic view of the city and the mall, which made for a very comfortable home base during my trip to Panama.

Cons:

While the stay was great overall, I have a few suggestions regarding the breakfast buffet to help improve the guest experience:

1. Many of the breakfast options were fried (potatoes, chicken, french toast), which felt a bit heavy for a daily meal. I would love to see more traditional Panamanian dishes, but it would be amazing to have it with more balanced options like grilled proteins, oats (not just the granola oats in the small glasses), or fresh greens alongside the local specialties.

2. Allergy Awareness: I noticed serving utensils were often used for multiple dishes. For guests with food allergies, this cross-contamination can be dangerous; keeping specific utensils for each dish would be a significant safety improvement. Perhaps adding clear labels for each spoon would help?

3. Communication of Amenities: I didn't realize until the very end of my stay that I could order fresh omelettes or eggs. A small sign on the tables or a quick mention from the host at seating would help guests enjoy all the great amenities the hotel offers.

2026-03-05 via Nuitee
G
Gaisha family_with_children cr
8
2026-03-05 via Nuitee
E
Eugenio extended_group co
9
Pros:

The service from the restaurant staff was always excellent; they were kind, and one detail I appreciated was that they always called me by my name, which shows a genuine interest in the guest. The variety at breakfast was excellent. Room was perfect and being next to the Multiplaza Mall, makes it the perfect location.

Cons:

I wish the temperature of the building and the rooms in general had been appropriate, as everything was extremely cold, which was unpleasant. However, I later noticed that it’s almost the same throughout Panama, which made me realize that it seems to be a widespread custom.

2026-03-04 via Nuitee
A
Alexis family_with_children ec
10
Muy buena experiencia
Pros:

El buffet de desayuno muy completo. La piscina es realmente agradable y privada. Cuenta con un buen gimnasio. Las habitaciones son cómodas, con vistas magníficas a los edificios de la ciudad. La ubicación es perfecta pues esta al lado del Multiplaza Mall, un centro comercial muy elegante con marcas reconocidas y comida buena.

Cons:

Las habitaciones no son tan modernas a comparación con las de otros Coutyards by Marriot pero no hacen menos la experiencia.
Todo el resto muy bien.

2026-03-02 via Nuitee
L
Luisa solo_traveller us
10
2026-03-01 via Nuitee
L
Luisa solo_traveller us
8
2026-03-01 via Nuitee
E
Enrique couple co
9
2026-02-28 via Nuitee
R
Raúl family_with_children pe
6
Buen Hotel
Pros:

Su ubicación es muy buena

Cons:

No ponen calentador de agua en la habitación, nadie se acerca a ayudarte con las maletas

2026-02-27 via Nuitee
G
german couple ve
7
2026-02-27 via Nuitee
V
Victor couple us
1
2026-02-26 via Nuitee
V
Victor solo_traveller us
10
Agradecido
Pros:

La ubicación

Cons:

Personal de recepción no buena presencia

2026-02-26 via Nuitee
T
Tomás Augusto couple pa
9
2026-02-25 via Nuitee
A
Aprel couple gy
8
Very comfortable and welcoming
Pros:

Connect to multiplaza

Cons:

Nothing. I liked everything about it

2026-02-25 via Nuitee
A
Aprel couple gy
9
2026-02-25 via Nuitee
R
Rodrigo couple cl
7
Cumple
Pros:

Ubicación

Cons:

Baño sin extractor y enchufes con problemas

2026-02-23 via Nuitee
M
Mercia solo_traveller br
9
Pros:

Localização

Cons:

Room service somente até 9:30

2026-02-23 via Nuitee
J
Jeffrey couple tt
9
Great overnight in Panana
Pros:

Great location for shopping, restaurants and site seeing
We had a very good experience

2026-02-22 via Nuitee
A
ADOLFO solo_traveller it
9
Ubicación estratégica
Pros:

La ubicación

2026-02-22 via Nuitee