Baymont by Wyndham Des Moines North

Hotels
Baymont Inn & Suites
4.6 (676 reviews)
4685 NorthEast 14th Street , Des Moines , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Large room
Cons:
Dirty conditions
Poor breakfast
Unresponsive service

Categories

Cleanliness
2.81
Multiple reviews indicate the hotel was dirty and unkempt with issues such as mold, dirty bedding, and cockroaches.
Service
6.28
Staff was friendly and helpful, but there were reports of short and rude interactions from some staff.
Location
6.82
Location is not explicitly mentioned but is generally acceptable for a budget hotel.
Room Quality
4.27
Numerous complaints about broken locks, dirty sheets, and inadequate furnishings.
Amenities
4.8
Breakfast options were poor with items running out, and overall amenities did not meet expectations.
Value for Money
3.76
Guests felt the experience and quality did not justify the price paid.
Food and Beverage
3.31
The breakfast was described as inadequate with cold food and limited choices.
Overall Experience
4.78
Overall, the experience was disappointing with significant issues affecting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Luxurious Amenities

Baymont Inn and Suites Des Moines offers a perfect blend of comfort and convenience. Guests can relax in the seasonal outdoor pool or unwind in the heated indoor pool. The on-site fitness centre and hot tub provide opportunities for both relaxation and exercise.

Modern Rooms

Each room is thoughtfully equipped with a flat-screen TV, microwave, and refrigerator for added convenience. Stay connected with complimentary WiFi and enjoy a fresh cup of coffee from the in-room tea/coffee maker. The free toiletries and hairdryer in the bathroom ensure a comfortable stay.

Convenient Location

Conveniently located off Interstate 8, this hotel is just a short distance from Blank Park Zoo and Des Moines International Airport. With meeting rooms and banquet facilities available, Baymont Inn and Suites Des Moines is the ideal choice for both leisure and business travelers.

Book your stay now at Baymont Inn & Suites Des Moines for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.6
Based on 676 reviews
Cleanliness: 2.81
Service: 6.28
Location: 6.82
Room Quality: 4.27
Amenities: 4.8
Value for Money: 3.76
Food and Beverage: 3.31
Overall Experience: 4.78
K
Kerry solo_traveller us
1
worse place for a human to stay at, just horrible. I have pictures
Pros:

nothing

Cons:

croaches everywhere and dirty room

2026-09-03 via Nuitee
T
Tammy couple us
1
2026-09-01 via Nuitee
L
Lugo solo_traveller us
10
Pros:

Todo

2026-08-31 via Nuitee
V
Victor couple us
4
Pros:

Comfortable bed and good room size

Cons:

They don’t give you clean sheets. The sheets and pillows have stains on them

2026-08-28 via Nuitee
S
Stoan solo_traveller us
1
EXPECT BUG SLEEPING BUDDIES
Pros:

The parking lot. Cause they let me sleep in my car when I cancelled my stay.

Cons:

THE BUGS.

2026-08-27 via Nuitee
M
MARGE couple us
5
Pros:

Price and location

Cons:

There was no breakfast and no towels in room. Had to go get them from front desk

2026-08-24 via Nuitee
S
Snook solo_traveller us
10
2026-08-21 via Nuitee
K
Kelsey solo_traveller us
1
Pros:

The guy working the dest at check innwas very nice

Cons:

The ice machine was broken, there was no breakfast, the fridge in the room had stuff left in from previous people. The carpets were so dirty my sons feet shins and tops of his feet were black from playing on it and the room stunk.

2026-08-21 via Nuitee
S
Sharajah solo_traveller us
1
Pros:

The staff was nice.

Cons:

There were roaches in the room and we didn't appreciate that at all. We left the same night we checked in.

2026-08-21 via Nuitee
R
Reisha solo_traveller us
1
Was anxious about bugs so I couldn’t sleep well nor feel comfortable eating in there. Couldn’t wait to leave, yuck.
Pros:

Nothing.

Cons:

Everything. Very unclean room. Desk had no chair. Different hairs on the bathroom floor, in the sink and shower. A smeared roach on the wall as soon as you walk in. Dirty appliances. The pool looked like a scene from a horror movie. By far the worst hotel I’ve ever stayed in; it’s like comical. Why is this place even open? Read the reviews on the drive there and my stomach started turning.

2026-08-21 via Nuitee
L
Lacey couple us
6
2026-08-20 via Nuitee
R
Ronda family_with_children us
3
The place was a dump!
Pros:

The guy at the front desk was great!

Cons:

Did not have any towels, wash clothes, tub mat, or hand towels. Had to go ask for toilet paper. The pool was cold. They had on the internet that the place had a hot tub. It did not! The breakfast area was closed. Due to a tree that fell on it 1 week ago. Why couldn’t they get that fixed. They only had coffee and sugar. No liquid creamer.

2026-08-20 via Nuitee
A
Ashleigh couple us
10
Another fantastic experience
Pros:

The staff was super nice, the property was clean and very conveniently located

Cons:

Nothing

2026-08-19 via Nuitee
K
Kenrick solo_traveller us
1
Nightmare
Pros:

The employees were the only thing good about this hotel.

Cons:

I stay at Baymont hotels often and have never had the facilities be in such need of repair. The employee told me they had some flooding and a lot of their rooms have damaged ceilings. You could smell the mold in the air from this. The hotel says it has breakfast but the breakfast room ceiling caved in so they do not have anything. The pool is very cold and the pool area is dark and the cement floor is very dirty almost crusty. Upon entering our room there was nothing in the bathroom, no towels, toilet paper, shampoo, soap, etc. the couch was stained and the cushions did not fit in the couch. The lock did not work on the hotel room door We were booked to stay 3 nights but were able to get a refund and another hotel after the first night We saw 4 other people check in and leave after seeing their rooms. The only thing about this hotel are the 2 employees I dealt with. They really tried but hard when the owner doesn't take care of it

2026-08-19 via Nuitee
L
Lou family_with_children us
1
Very uncomfortable, room not the cleanest and couldn’t leave fast enough.
Cons:

Booked a suite when we got to hotel it had been over booked and we had six people in a two queen bed room. No elevator so we had to transfer our luggage by stairs. The woman on staff was great she helped take some of our stuff up the stairs and offered what she could. This hotel is a Super 8/Baymount of Wydman hotel. Booking.com was very misleading on the hotel.

2026-08-19 via Nuitee
A
Alex solo_traveller us
1
Pros:

Staff was really helpful and nice

Cons:

Rooms were not very clean with stains on carpet and bed sheets. Even had ants in our room

2026-08-18 via Nuitee
C
Cathy couple us
3
Probably would not recommend.
Pros:

Room did appear to be clean.
Person at the desk tried very hard to be helpful as did person cleaning rooms.

Cons:

No remote for the TV, but it didn't matter because TV didn't work.
No toilet paper or kleenex.
Barking dog across the hall.
No restaurants in the vicinity.

2026-08-17 via Nuitee
T
Trevor couple us
1
Never again will I stay here and if I get charged anything I will dispute everything.
Pros:

Nothing

Cons:

No breakfast, roaches x 8, internet was very bad, loud at night, broken room, smelly fridge, the roaches are bad, rusty nails on ground, got pictures of everything

2026-08-17 via Nuitee
E
Ebuka family_with_children us
1
Horrible experience
Pros:

Nothing

Cons:

Everything

2026-08-17 via Nuitee
P
Patrick family_with_children us
1
2026-08-17 via Nuitee