Baymont by Wyndham Des Moines North

Hotels
•
Baymont Inn & Suites
3.4 (487 reviews)
4685 NorthEast 14th Street , Des Moines , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location / parking
Some staff instances praised
A few reports of comfortable beds and clean pool
Budget price
Cons:
Bedbugs, cockroaches, ants reported
Mold and strong unpleasant odors in rooms/AC
Dirty rooms, stained sheets and moist towels
No or very limited breakfast; towels/toiletries often missing
Amenities closed or broken (pool, fitness, ice machine, laundry)
Unreliable or unhelpful service in some cases

Categories

Cleanliness
1
Repeated reports of bedbugs, cockroaches, ants, mold on AC and lamps, stained sheets and generally dirty rooms — cleanliness is very poor.
Service
6
Mixed reports: a few guests praised staff as excellent and helpful, while others reported unhelpful front-desk responses; overall service is inconsistent but has some positives.
Location
6.8
Multiple mentions that the location is convenient and parking is acceptable; location is a relative strength compared with other issues.
Room Quality
1.2
Rooms reported with major problems: bed frames sticking out, beds described as like plywood, windows broken or stuck open, smells, mold and visible dirt — room quality is very poor.
Amenities
1.5
Several amenities non-functional or unavailable (heated pool cold/closed, fitness room closed, ice machine broken, no laundry access) — amenities are largely unreliable.
Value for Money
5.6
Some guests noted bargain/budget pricing and one guest was satisfied for a budget stay, but many others felt poor conditions undermined value; overall value is mixed, leaning slightly positive due to low price.
Food and Beverage
1.1
Breakfast repeatedly unavailable or very limited (no meat/butter, restrictions on taking food to rooms); several guests explicitly reported no breakfast being served.
Overall Experience
4
Overall stays ranged from severely negative (infestations, mold, filth) to a few acceptable budget experiences; the aggregate experience is below average but not uniformly terrible for every guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities

Baymont Inn and Suites Des Moines offers a perfect blend of comfort and convenience. Guests can relax in the seasonal outdoor pool or unwind in the heated indoor pool. The on-site fitness centre and hot tub provide opportunities for both relaxation and exercise.

Modern Rooms

Each room is thoughtfully equipped with a flat-screen TV, microwave, and refrigerator for added convenience. Stay connected with complimentary WiFi and enjoy a fresh cup of coffee from the in-room tea/coffee maker. The free toiletries and hairdryer in the bathroom ensure a comfortable stay.

Convenient Location

Conveniently located off Interstate 8, this hotel is just a short distance from Blank Park Zoo and Des Moines International Airport. With meeting rooms and banquet facilities available, Baymont Inn and Suites Des Moines is the ideal choice for both leisure and business travelers.

Book your stay now at Baymont Inn & Suites Des Moines for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

3.4
Based on 487 reviews
Cleanliness: 1
Service: 6
Location: 6.8
Room Quality: 1.2
Amenities: 1.5
Value for Money: 5.6
Food and Beverage: 1.1
Overall Experience: 4
C
Courtney • solo_traveller • us
4
2026-11-02 • via Nuitee
J
Jose • family_with_children • us
10
2026-10-31 • via Nuitee
C
Chelsi • extended_group • us
8
2026-10-28 • via Nuitee
E
Enrique • solo_traveller • us
7
2026-10-27 • via Nuitee
R
Reiff • solo_traveller • us
8
2026-10-22 • via Nuitee
V
Valerie • family_with_children • us
1
Checked in to find bedbugs and cockroaches: attempts to get a refund are not being successful: I guess I will have to co
Pros:

Nothing

Cons:

Bedbugs and cockroaches

2026-10-20 • via Nuitee
S
Stacey • family_with_children • us
2
Pros:

Location

Cons:

The room was not stocked with anything, we had to ask for towels l, tp, and cups. They had direct tv that didn't work we had to go to walmart to buy a DVD player n movies to watch TV and the "heated" pool was freezing. And the bed was like sleeping on plywood ans the frame stuck out of the side by like w inchs

2026-10-18 • via Nuitee
R
Rimmer • extended_group • us
8
I would definitely would stay again. Thank you
Pros:

Staff was excellent, the beds were great. Good mattresses. Clean sheets. The air conditioner worked, however smelled bad. Mold on it. The room, big, clean, but smelled horrible. I cant describe the smell but dirt maybe. I believe the air conditioner simply needed a the yearly clean. Nice tv, good reception, very clean pool, small, but clean, no laundry, n fitness room closed. Ice machine was broke but the one down the hall worked. Over all, for a budget room, I will gladly come back. I was happy with my stay. Thank you Baymont for a pleasant experience. (Classic queen 2 bed suite).

Cons:

No laundry availability. The smell of the air conditioner. No meat breakfast or butter n they have signs demanding that food not be taken back to the room. So who ever(kids) still sleeping, didn't get breakfast.

2026-10-17 • via Nuitee
R
Ray • family_with_children • us
1
Horrific
Pros:

The beds had the biggest bed bugs ive ever seen. Lamp shades covered in mold. Cockroachs in the bathroom and ants everywhere. Our window was stuck open with no screen or any thing to keep bugs or people from coming in. The room was not vacuumed pills and toe nails on the floor. And to make it worse the towels were moist hanging on the door with a open bar of soap on the tub.

Cons:

Everything

2026-10-14 • via Nuitee
H
Hoffman • family_with_children • us
4
2026-10-14 • via Nuitee
A
Antrim • solo_traveller • us
9
2026-10-12 • via Nuitee
K
Kevin P • couple • us
5
2026-10-11 • via Nuitee
J
Janece • family_with_children • us
8
2026-10-11 • via Nuitee
A
Antrim • solo_traveller • us
10
2026-10-10 • via Nuitee
J
Jonathan • solo_traveller • us
1
Pros:

Room was nice and located in a fine area

Cons:

Wans supposed to get free breakfast, they didn't have it. Pool wasnt opened when we wanted to use it in the morning. Fitness center was also closed

2026-10-09 • via Nuitee
C
Christine • couple • us
1
To some of my stay, I would never come to this place
Pros:

I didn’t like much of anything. The lobby looked like it was going to be a decent place and the room and hallways were terrible. Dirty laundry on the chair in the room when we arrive there no pillowcases on the pillows. Television didn’t work and required assistance to get it to work. Telephone didn’t work at all in the room. Must I go on? No toilet paper in the bathroom and only one hand towel and one bath towel no soap.

Cons:

See above as you’ll see all the things I didn’t like they far exceed the ones or two things that were good.

2026-10-08 • via Nuitee
T
Tarah • solo_traveller • us
1
Mold!!!!
Pros:

Nothing

Cons:

There was mold all over the ac unit, window sill, and pull out bed. Room was dirty no towels or extra toilet paper. All the rooms were dirty all other guests were in the lobby complaining about the same things.

2026-09-17 • via Nuitee
T
Tonya • family_with_children • us
5
ok
Pros:

comfy bed

Cons:

No breakfast was served

2026-09-15 • via Nuitee
A
Als • solo_traveller • us
1
STAY AWAY FROM THIS HOTEL
Pros:

Nothing

Cons:

Bugs in the room, room smelled like smoke and stale must, stains on the bed/sheets, also the window lock/latch did not seem to work. Did not even stay in the room for 10 minutes

2026-09-15 • via Nuitee
S
Sharon • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything the rooms had bugs and were very dirty

2026-09-14 • via Nuitee