Courtyard by Marriott Port of Spain

Cheikya and Melica were an absolute pleasure meeting. They were so polite and warm. Always willing to assist. They made us feel s at home, we didn't want to leave. Can't wait to return again soon.

The staff at the Marriott are warm and welcoming. They made us feel at home. I dined twice and was served, both times, by Cheikya. She made me an amazing rum punch which was not on the menu but which should have been. I enjoyed speaking and laughing with her. She exemplifies excellent customer service! By the end of my stay I was saddened to leave her behind. I hope the Marriott realizes what an amazing person she is and utilizes her talents to train other staff. With more staff like her, I would expect business to excel at the Marriott. I cannot wait to return!

I have visited the courtyard on Friday night after work with a friend before going home and i must say Cheikya's service was excellent

The hotel was very nice in an ideal location with food outlets and bars in close proximity. The staff were so friendly and made us welcome. The rooms were a good size with a comfortable bed with good bathroom and shower. Varied breakfast every morning. Small but adequate nice pool area with a lot of outdoor comfortable seating. Would recommend!

Comfortable hotel, not too big so everyone was very friendly. Pool area very nice. Good location. All the staff were very friendly.

Clean rooms, great breakfast, excellent customer service. Definitely returning for another getaway. Our room attendant Sherieda made our stay extra special. Thank you.

We love staying at the Courtyard by Marriott, Port-of-Spain, Trinidad. The staff they’re good above and beyond at every turn. This is our third visit and they always remember us and take such good care of us. From the check-in with Ann-Marie at the front desk to the cleaning staff, to the restaurant staff. In particular, our family has some significant food allergies and the kitchen staff go above and beyond, making sure that we have delicious meals that meet all our allergy requirements. Ann-Marie, at the front desk, lets the kitchen know we have arrived, and then Tracey, our server, coordinates with the chefs, Renique and Tricia; Tracey always spend the time to have conversations with us and go over every detail of the meals to make sure all is well. We can’t thank all of enough for taking such good care of us. See you next time.😁🥰

The sand is washed off, the doubles digested, the Piarco Royal Castle and KFC have been eaten and I’m back to reality. It is only fitting that I take the time to document my experience at the Courtyard by Marriott POS. My husband and I qualified for and stayed on the 3rd floor. This floor gave a special touch to our 10 day stay. Our package included breakfast, which I must say, the variety exceeded our expectations. There was the traditional Marriott breakfast but with a twist. The twist on different days, included local favorites: Coconut bake, curried bodi, tomato choka, stewed chicken, smoked herring, saltfish, fresh pastries, omelettes made to order, freshly blended fruit juice etc etc etc.

The quiet ambiance within the hotel, the view of the Hasley Crawford stadium, the view of the lights on the hills at night, the proximity to MovieTowne and of course the convenience of being so close to St James and Ariapita Avenue, sold it all for hubby and myself. We have found a home away from home, and if time off work and Bonvoy points allow, we shall be back soon. As a note, this is coming from someone who had not ventured back to Trinidad in the last 15 yrs prior to our visit.

I would like to mention some of the staff who contributed to making our trip not just extra special but memorable. Front desk we have Ann Marie and Amanda. Then there is Tracey, Melica, Chantelle, Kenisha, Anestasia on dining. I may be mixing up names, as well as missing some, but I ask for forgiveness in that aspect. There was also a young man (Dining), tall dark, well spoken but I did not get his name. He and the older gentleman in dining handled us well. There was not one day that we were not treated like family.

Here is the MAIN reason for my review and why I even took the time to write this review. Cheikya. On our very first day, Cheikya, was completely attentive to everything and anything we requested and or asked about. In my humble opinion, Cheikya is the example of what Marriott Bonvoy expects when it comes to customer service. Her energy is uplifting, her tone is caring, just an all-round lovely young lady. I would even go as far as to recommend her to be a part of the Courtyard by Marriott POS Ambassador team (if one exists).
I personally, have travelled across the US, even Costa Rica and Canada, training young and old on using a certain hospital system. This has allowed me to stay at many different Marriott establishments. I say this whole heartedly, Cheikya is THE BEST. Congratulations Courtyard Marriott POS, on having one of the best workers I have ever come across in my 24 years of travelling.

A satisfied Marriott Bonvoy member: S Jacob-Roberts
Stay was booked under my husbands Marriott Bonvoy member #943651240.

My experience was excellent, and the service was great—warm and inviting. The service from Melica especially made the breakfast even more hearty and enjoyable. I would recommend this place anytime, any day. Thank you all, and a special thank you to Melica for the wonderful service.

The service was absolutely amazing, our server Cheikya was pleasant, friendly and an absolute gem.

As a seasoned traveler who has stayed across multiple hotel brands in different countries, Marriott has long been my brand of choice and my recent stay at the Courtyard by Marriott Port of Spain, Trinidad reminded me exactly why I remain a loyal Bonvoy member.

From the moment I arrived, I felt welcomed from the  time I was greeted at the door. Amanda and Janaya at the front desk set the tone with a warm, courteous, and efficient check-in that made me feel immediately at ease. It's the kind of effortless hospitality that signals a well-trained team.

What truly stood out was the thoughtfulness woven into every detail. The Mother's Day tokens were a lovely and unexpected touch, the branded chocolate chip cookies were a delightful treat, and I was genuinely impressed by the property's commitment to sustainability replacing single-use plastic water bottles with a climate-friendly water station is a small but meaningful step in the right direction.

The dining experience, especially the buffet BBQ for dinner and breakfast, was equally impressive. Servers Stacy Ann and Cheikya delivered attentive, warm, and quality service throughout; the kind that doesn't feel scripted, but genuinely caring.

It's evident that the Courtyard Port of Spain invests heavily in recruiting people whose qualities and values align with Marriott's service standards. The result is a team that doesn't just meet expectations: they exceed them!

Relaxing, refreshing, and reassuringly consistent. Well done to the entire team! --- Thanks the Collingwood-Boafo Family!

Atmosphere 5/5
Cleanliness -5/5
Service -5/5 Server Cheikys treated us so heartwarming and friendly
Amenities 5/5
Noise level 5/5 it was quiet and relaxing
Value 4/5
Location 5/5

I had the pleasure of spending my birthday at this hotel on the 5th of May with a friend. The environment and scenery is welcoming and relaxing, it felt like I was in a different country. Our server Cheikya was very friendly and made the experience even better. She made us feel welcomed and also gave me a slice of dessert for my birthday which I told was very thoughtful. I would recommend this place to friends and family. I will be visiting soon again.
Kareem Mohammed

My wife and I stayed at Courtyard by Marriott, Port of Spain from April 24 to May 5, 2026, and we couldn’t be happier with our experience. The atmosphere was warm and welcoming, with a perfect blend of comfort and convenience. Our room was very spacious and clean, and the hotel overall was maintained to a high standard. Special shout outs to the amazing team: Tracey, Melica, and Kenisha and at the Front Desk Ann Marie also Anestasia from Housekeeping. Everyone made us feel at home from day one. A very special thank you to Cheikya, our server, for her exceptional customer service. She went the extra mile to ensure my wife and I were comfortable throughout our stay. Her attention to detail and genuine care really stood out. Highly recommend this property. We'll definitely be back.
Marriott Bonvoy Member # 943651240
Location: Courtyard by Marriott Port of Spain
Invaders Bay, Audrey Jeffers Highway, Port of Spain, Trinidad W.I.

My boyfriend and decided to have a morning out for breakfast at the Couryard. It was my first time visiting and I was very impressed immediately by the very warm welcome of the staff especially the waitress Melica who made the experience very comfortable and easy. Her warm smile allowed me to feel related and excited for the breakfast menú. Everything was exceptional and I really appreciate how Ms.Melica made sure to check in on us ever so often that our food was ok and all was well. Her customer service is top tier and meeting hospitality such as herself encourage me to definitely come again. I will recommend here to any one who just wants an asy quiet yet delightful breakfast that comes with amazing hospitality.

Breakfast was delightful with an adequate variety of items.
Our server Melica was extremely courteous, attentive and accommodating to our requests.
We got our value for money and more.
Another visit is scheduled soon.
Our favourite items were the local chokas and the variety of warm chocolates with added marshmallows. .

De locatie was prima en redelijk centraal. Het personeel was zeer vriendelijk. Met dank aan stacy, tracy, darel shanice en de dames van de receptie die zeer vruendelijk en attent waren. Chapeau!

The staff was very cordial