Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Welcoming staff
Cons:
Old hotel
Small bathroom and rooms

Categories

Cleanliness
6.89
General sentiment about cleanliness is mixed, with reviews stating that the hotel is reasonably clean but others express concerns.
Service
7.86
Positive mentions of staff being welcoming and informative.
Location
8.4
Many reviews highlight good location, being close to metro and convenient for city access.
Room Quality
6.35
Some reviews mention rooms being small and cold, indicating a need for better quality.
Amenities
6.88
Amenities are described as basic, with some missing features like breakfast.
Value for Money
6.84
Value perception seems tied to the location rather than the overall quality of the hotel.
Food and Beverage
5.89
Limited options for food, with many reviews indicating lack of breakfast services.
Overall Experience
6.86
Mixed overall experience with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Convenient Location:
Hotel Lugano is conveniently located right next to the Lambrate Metro and Train Station, making it easy for guests to explore the city.

Comfortable Rooms:
The simple yet cozy rooms at Hotel Lugano offer free Wi-Fi, flat-screen TVs, and pleasant light-wood furniture, providing a comfortable stay for guests.

Accessible Amenities:
With a 24-hour reception, guests can enjoy the convenience of assistance whenever needed. Additionally, the proximity to Politecnico University and easy access to Linate Airport and Expo 2015 Exhibition Centre make Hotel Lugano a practical choice for travelers.

Experience convenience and comfort at Hotel Lugano - book your stay now!

Important information:

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.

In the event of early departure, the entire amount of the booked stay will be charged.

If you require an invoice, please include your company details in the Special Requests box when booking.

Air conditioning is available at an extra cost of EUR 5 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LIN

Location

Guest Reviews

7
Based on 1895 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 5.89
Overall Experience: 6.86
M
Mert • solo_traveller • it
1
Ladro
Pros:

Non c'è niente di bello

Cons:

La camera era molto soffocante e sporca, l'uomo alla reception ha fatto del suo meglio per non venirmi a prendere alle 21:00 anche se erano circa le 22:00. Ha imprecato in italiano, c**** ecc., comunque, sono entrato nella stanza, non riuscivo a dormire il primo giorno, faceva molto caldo, non c'era il telecomando dell'aria condizionata, sono andato, ho chiesto un telecomando, mi ha preso 10€ per 2 giorni, un denaro che non era scritto sul sito ed era un crimine prendere questi soldi, questo hotel è una truffa, non andare, l'uomo alla reception è razzista. Mi lamenterò .

2026-08-06 • via Nuitee
D
Daysi Mary Petra • couple • it
10
Era tutto bello pulito
Pros:

Bello pulito

Cons:

Niente era tutto ok

2026-08-04 • via Nuitee
Y
Yann • solo_traveller • fr
8
2026-08-03 • via Nuitee
E
Emma • solo_traveller • it
8
2026-08-02 • via Nuitee
G
Gianpaolo • solo_traveller • it
9
2026-08-02 • via Nuitee
P
Parchaś • family_with_children • pl
6
2026-07-25 • via Nuitee
A
Achraf • solo_traveller • ma
8
2026-07-24 • via Nuitee
M
Mario • solo_traveller • it
6
2026-07-24 • via Nuitee
E
Efi B • extended_group • gr
7
Pros:

beautiful terrazza, the facilities are old but that’s to be expected. the room was clean and the hotel is really close to the metro line, easy to access. a bit expensive for what it offers but an enjoyable stay nonetheless.

2026-07-24 • via Nuitee
K
Karen • couple • it
10
2026-07-23 • via Nuitee
N
Nai • couple • es
5
Pros:

el recepcionista es muy simpático, el baño estaba limpio.

Cons:

no se puede hacer el check in en el mismo hotel, sino que te tienes que ir al de al lado; la wifi va muy mal, la ducha es excesivamente pequeña y además la puerta no cerraba bien, las toallas y las sábanas olían a haber estado encerradas en el armario mucho tiempo, el precio por el aire acondicionado es muy alto y no quisimos abrir la ventana porque nos tocó en un primero en una ventana que daba directamente al patio y no tenía reja. Las paredes y el suelo tenían manchas y telarañas.

2026-07-23 • via Nuitee
K
Karen • couple • it
10
2026-07-23 • via Nuitee
A
Ashraf • solo_traveller • it
6
2026-07-22 • via Nuitee
A
antonio • solo_traveller • it
8
2026-07-22 • via Nuitee
V
Valentina • solo_traveller • ch
8
2026-07-22 • via Nuitee
N
Niknia • solo_traveller • dk
4
Pros:

The staff were not friendly, and they demanded extra money for air conditioning. We also paid a tourist tax. The place was located on a narrow street, and we had to check in at a different location; the reception was not in the same building.

2026-07-21 • via Nuitee
P
Pietro • extended_group • it
7
Pros:

Aria condizionata funzionante
Letto comodo
Poco/niente rumore da finestra

Cons:

Spazio in bagno ridotto
TV con cattiva ricezione canali
Un po' di rumore nei corridoi

2026-07-20 • via Nuitee
G
Giovan Giuseppe • solo_traveller • it
8
Pros:

Tutto

Cons:

Niente

2026-07-20 • via Nuitee
F
Francesca • solo_traveller • it
6
2026-07-20 • via Nuitee
M
marjan • solo_traveller • at
1
Not recommended at all
Pros:

Nothing

Cons:

No hairdryer
very small bathroom
no reception
you should go another hotel
Noise from the other rooms
not good location

2026-07-19 • via Nuitee