Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Welcoming staff
Cons:
Old hotel
Small bathroom and rooms

Categories

Cleanliness
6.89
General sentiment about cleanliness is mixed, with reviews stating that the hotel is reasonably clean but others express concerns.
Service
7.86
Positive mentions of staff being welcoming and informative.
Location
8.4
Many reviews highlight good location, being close to metro and convenient for city access.
Room Quality
6.35
Some reviews mention rooms being small and cold, indicating a need for better quality.
Amenities
6.88
Amenities are described as basic, with some missing features like breakfast.
Value for Money
6.84
Value perception seems tied to the location rather than the overall quality of the hotel.
Food and Beverage
5.89
Limited options for food, with many reviews indicating lack of breakfast services.
Overall Experience
6.86
Mixed overall experience with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Convenient Location:
Hotel Lugano is conveniently located right next to the Lambrate Metro and Train Station, making it easy for guests to explore the city.

Comfortable Rooms:
The simple yet cozy rooms at Hotel Lugano offer free Wi-Fi, flat-screen TVs, and pleasant light-wood furniture, providing a comfortable stay for guests.

Accessible Amenities:
With a 24-hour reception, guests can enjoy the convenience of assistance whenever needed. Additionally, the proximity to Politecnico University and easy access to Linate Airport and Expo 2015 Exhibition Centre make Hotel Lugano a practical choice for travelers.

Experience convenience and comfort at Hotel Lugano - book your stay now!

Important information:

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.

In the event of early departure, the entire amount of the booked stay will be charged.

If you require an invoice, please include your company details in the Special Requests box when booking.

Air conditioning is available at an extra cost of EUR 5 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LIN

Location

Guest Reviews

7
Based on 1905 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 5.89
Overall Experience: 6.86
A
Ahmed • solo_traveller • ly
10
Was perfect , comfortable
Pros:

At first, I was a bit worried when I saw that the cleanliness rating was low, but I had to book because I was in a rush. To my surprise, the room was actually clean, tidy, and very comfortable. Moreover, the location is extremely close to the train station, which connects you to everywhere in the city easily. Highly recommended!

Cons:

Nothing!

2026-09-12 • via Nuitee
W
Wojciech • solo_traveller • pl
7
2026-09-11 • via Nuitee
F
Francesci • solo_traveller • it
10
2026-09-10 • via Nuitee
R
Riccardo • solo_traveller • it
8
2026-09-09 • via Nuitee
S
Svitlana • solo_traveller • ua
1
не раджу
Cons:

брудна постільна білизна. ванна кімната (душова кабіна) з пліснявою, стіни не миті (ніби хтось брудними ногами після дощу ходив по стінах). У рушнику було чуже волосся
Після прибирання кімнати на підлозі було повно мого волосся.
На зауваження готель сказав, що він не готель, а всього лише здаються кімнати.
Але потім представник готелю написав, що це міланські 3зірки готелю такі

2026-09-08 • via Nuitee
O
Ornela • couple • au
8
2026-09-06 • via Nuitee
A
alessandro • couple • it
5
2026-09-06 • via Nuitee
T
Tabuica • solo_traveller • md
5
Not recommend
Pros:

Location is ok, just three stations ride from Milano Centrale

Cons:

Old hotel, with pretty bad smell. Small room, not cleaned well, with dirty walls. Just for one stay, not more. Doesn’t worth money

2026-09-05 • via Nuitee
S
Stefano • couple • it
10
2026-09-04 • via Nuitee
K
Korim • couple • se
7
2026-08-26 • via Nuitee
M
Marcin • solo_traveller • pl
5
2026-08-23 • via Nuitee
P
pattuzzi • solo_traveller • it
3
2026-08-21 • via Nuitee
A
Abderraouf • solo_traveller • dz
7
2026-08-18 • via Nuitee
T
Thrish • solo_traveller • it
10
2026-08-17 • via Nuitee
A
Arselme • solo_traveller • fr
7
2026-08-17 • via Nuitee
T
Thrish • solo_traveller • it
10
2026-08-17 • via Nuitee
C
carlos jesus • couple • es
5
2026-08-15 • via Nuitee
M
Mattia • solo_traveller • it
3
2026-08-12 • via Nuitee
B
Baldi • solo_traveller • it
7
2026-08-10 • via Nuitee
M
Mert • solo_traveller • it
1
Ladro
Pros:

Non c'è niente di bello

Cons:

La camera era molto soffocante e sporca, l'uomo alla reception ha fatto del suo meglio per non venirmi a prendere alle 21:00 anche se erano circa le 22:00. Ha imprecato in italiano, c**** ecc., comunque, sono entrato nella stanza, non riuscivo a dormire il primo giorno, faceva molto caldo, non c'era il telecomando dell'aria condizionata, sono andato, ho chiesto un telecomando, mi ha preso 10€ per 2 giorni, un denaro che non era scritto sul sito ed era un crimine prendere questi soldi, questo hotel è una truffa, non andare, l'uomo alla reception è razzista. Mi lamenterò .

2026-08-06 • via Nuitee