Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Welcoming staff
Cons:
Old hotel
Small bathroom and rooms

Categories

Cleanliness
6.89
General sentiment about cleanliness is mixed, with reviews stating that the hotel is reasonably clean but others express concerns.
Service
7.86
Positive mentions of staff being welcoming and informative.
Location
8.4
Many reviews highlight good location, being close to metro and convenient for city access.
Room Quality
6.35
Some reviews mention rooms being small and cold, indicating a need for better quality.
Amenities
6.88
Amenities are described as basic, with some missing features like breakfast.
Value for Money
6.84
Value perception seems tied to the location rather than the overall quality of the hotel.
Food and Beverage
5.89
Limited options for food, with many reviews indicating lack of breakfast services.
Overall Experience
6.86
Mixed overall experience with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Convenient Location:
Hotel Lugano is conveniently located right next to the Lambrate Metro and Train Station, making it easy for guests to explore the city.

Comfortable Rooms:
The simple yet cozy rooms at Hotel Lugano offer free Wi-Fi, flat-screen TVs, and pleasant light-wood furniture, providing a comfortable stay for guests.

Accessible Amenities:
With a 24-hour reception, guests can enjoy the convenience of assistance whenever needed. Additionally, the proximity to Politecnico University and easy access to Linate Airport and Expo 2015 Exhibition Centre make Hotel Lugano a practical choice for travelers.

Experience convenience and comfort at Hotel Lugano - book your stay now!

Important information:

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.

In the event of early departure, the entire amount of the booked stay will be charged.

If you require an invoice, please include your company details in the Special Requests box when booking.

Air conditioning is available at an extra cost of EUR 5 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LIN

Location

Guest Reviews

7
Based on 1905 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 5.89
Overall Experience: 6.86
T
Thrish • solo_traveller • it
10
2026-11-07 • via Nuitee
A
Andrea • family_with_children • it
9
Pros:

Tutto

Cons:

Zona la sera un po cosi cosi

2026-11-07 • via Nuitee
F
Faycal • solo_traveller • it
7
Pros:

La propreté

Cons:

Les dimensions de la cabine de douche

2026-11-06 • via Nuitee
V
Villani • couple • it
7
2026-11-06 • via Nuitee
R
Rita • family_with_children • it
10
Pros:

È ben collegato , ci hanno rifatto la camera e pulito tutti i giorni. La nostra camera al 4 piano aveva un bel terrazzo. Zona tranquilla e il prezzo interessante

2026-11-06 • via Nuitee
A
Alice • family_with_children • it
5
Ci ritorno solo perché necessario
Pros:

La scelta era solo per il prezzo e per la vicinanza al posto dove dovevo andare, la camera offriva asciugamani e bagno relativamente pulito, su altro non mi esprimo.

Cons:

Sicuramente il comfort della camera e l’idea di non essere in un hotel vuoto, gestito da nessuno.

2026-11-05 • via Nuitee
M
Milena • extended_group • lv
7
2026-11-03 • via Nuitee
G
Giovanna • solo_traveller • it
3
Cons:

Il
Bagno

2026-11-02 • via Nuitee
R
Riccardo • family_with_children • it
8
2026-11-02 • via Nuitee
A
Ahmed • solo_traveller • no
6
Pros:

La zona è comoda e l lbergo ok

Cons:

Letto scomodo, non reception...

2026-11-02 • via Nuitee
D
david • extended_group • es
4
Pros:

Nothing

Cons:

We assume this is because there was no staff at the hotel, not even at reception, but the hotel is completely out of control. Guests in their rooms and in the empty lobby were making an enormous amount of noise at all hours of the day and night. The worst was during the early hours of the morning, between 3 and 5 a.m. Honestly, the people staying at the hotel during our visit were quite frightening.

2026-11-02 • via Nuitee
F
Futsek-Turan • solo_traveller • hu
10
2026-10-31 • via Nuitee
A
Andreas • solo_traveller • de
8
Solides Hotel mit hervorragender ÖPNV-Anbindung
Pros:

Hervorragende Lage direkt neben der Metro-Station Lambrate bzw. 5 Minuten Fußweg vom gleichnamigen Bahnhof. Supermärkte, Restaurants u.ä. in der Nähe.
Das Hotel liegt in einer ruhigen Seitenstraße. Die Rezeption befindet sich im gegenüberliegenden Partner-Hotel "Vienna".

Cons:

Das Preis-Leistungs-Verhältnis zu Messezeiten ist zwangsläufig nicht so prickelnd. Aber dies betrifft dann zwangsläufig alle Hotels!
Für "normale" Buchungszeiten ist das Hotel Lugano eine solide Übernachtungsmöglichkeit mit hervorragender Anbindung an den öffentlichen Nahverkehr.

2026-10-31 • via Nuitee
T
teodorici • solo_traveller • it
7
Pros:

La posizione, l'accoglienza e il personale. Bravi

2026-10-30 • via Nuitee
A
Alessandro • solo_traveller • it
8
2026-10-29 • via Nuitee
A
Alessandro • extended_group • it
8
2026-10-29 • via Nuitee
M
Mohamed • family_with_children • eg
10
2026-10-28 • via Nuitee
Y
Yiren • couple • cn
6
Pros:

还可以

Cons:

前台在对面维也纳酒店

2026-10-28 • via Nuitee
I
Ivan Alessandro Pio • solo_traveller • it
8
2026-10-27 • via Nuitee
K
Kuba • couple • pl
4
2026-10-27 • via Nuitee