Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (16416 reviews)
San Romualdo, 30 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 16416 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
C
Cristina Zgriptzu • solo_traveller • ro
8
Pros:

The staff was very nice and helpful. The bed was very comfortable and the room terrace was amazing. I could get a late check-out that suited my schedule, so that was excellent.

Cons:

The room could have been cleaner.
There were no slippers or bathrobe.
The breakfast was very expensive for what it offered - very very few options, most of which were unhealthy, it was truly disappointing in that regard. Also, the food at the restaurant was average at best. Gotta say, I expected more from a 4 star hotel.

2026-05-29 • via Nuitee
M
MARINA • solo_traveller • es
10
Servicio Excelente
Pros:

el trato del.personal es inmejorable , las instalaciones muy limpias , la cama muy comoda , excelente todo en general

Cons:

lo unico que la boca del metro está un poco lejos

2026-05-29 • via Nuitee
Z
Zivkovic • solo_traveller • rs
10
2026-05-29 • via Nuitee
P
Patricia Begatini • couple • br
10
Pros:

Da limpeza, beleza do hotel, conforto, voltaria.

2026-05-28 • via Nuitee
A
ALICIA • couple • es
7
Para partidos o conciertos.
Pros:

Bien, solo fue una noche, pero bien.

2026-05-28 • via Nuitee
C
Conchi • solo_traveller • es
9
Pros:

La distancia cercana a mi destino

Cons:

Todo ok

2026-05-28 • via Nuitee
S
Sue • solo_traveller • gb
7
Good location for work commitments but breakfast poor for the grade of hotel
Pros:

Room comfortable and spacious. Plus it was quiet!!

Cons:

Breakfast cereals choice extremely poor - no museli, granola, nuts, dried fruit etc for a healthy breakfast.

2026-05-28 • via Nuitee
M
Maria Jose • couple • es
10
2026-05-27 • via Nuitee
M
Madheline Scarlett • solo_traveller • es
10
2026-05-27 • via Nuitee
G
Guillermo Berriel • extended_group • es
10
Habitación amplia y cómoda
Pros:

La habitación era muy grande y espaciosa, al igual que el baño. Las camas muy cómodas y el hotel muy bonito. Decoración y ambiente moderno.

Cons:

Sólo nos dejaron un juego de toallas, cuando éramos 2 personas. También nos habían dejado té y café de cortesía, pero no había kettle o máquina para calentar el agua.

2026-05-27 • via Nuitee
G
Gregor • family_with_children • pl
7
Łazienki wymagają odświerzenia, reszta może być, hotel to 2 gwiazdki a nie 4.
Pros:

Poranne śniadanie było satysfakcjonujące i jest godne polecenia. Budynek hotelu jest moim zdaniem ładny a w środku też jest przyzwoicie.

Cons:

Balkon bez stolika i krzeseł oraz bez działającego oświetlenia. Łazienka do remontu i powinna być bardziej funkcjonalna.

2026-05-27 • via Nuitee
A
Alex • solo_traveller • gb
7
2026-05-27 • via Nuitee
R
Richard • extended_group • es
10
2026-05-26 • via Nuitee
S
SASHANA • solo_traveller • gb
8
Life saver from a previous scam
Pros:

It was a lifesaver from a previous scam. Affordable, clean and in a good neighbourhood

Cons:

Far from city centre. Had to take multiple transport to get into town

2026-05-26 • via Nuitee
S
Sofía • solo_traveller • es
10
2026-05-26 • via Nuitee
R
Rubianny Andreina • couple • es
9
2026-05-26 • via Nuitee
A
Alain • solo_traveller • es
10
2026-05-26 • via Nuitee
M
María Adelaida • family_with_children • es
10
Extraordinaria
Pros:

Muy buen hotel

2026-05-26 • via Nuitee
K
KAF • couple • fr
1
2026-05-26 • via Nuitee
M
Marti • extended_group • es
10
bien
Pros:

La ubicacion para lo que queriamos hacer

Cons:

Cada vez es mas caro ir a dormir a cualquier sitio. me parece caro para solo dormir y darte una ducha

2026-05-25 • via Nuitee