Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (16206 reviews)
San Romualdo, 30 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 16206 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
J
JOSE • solo_traveller • es
4
2026-05-09 • via Nuitee
J
Javiera • solo_traveller • cl
10
2026-05-09 • via Nuitee
F
Fernández Galindo • solo_traveller • es
9
2026-05-09 • via Nuitee
I
Isaac • couple • br
10
2026-05-09 • via Nuitee
C
cristina • family_with_children • es
7
2026-05-09 • via Nuitee
L
Lily • solo_traveller • cl
9
Agradable y con personal acogedor que hace una grata estadía
Pros:

El personal de recepción nos ha entregado trato amable y siempre dispuestas a ayudar al huésped
Lo mismo respecto al personal de atención en el desayuno y Restoran

Cons:

Las puertas del clóset del dormitorio se salieron del riel y pese al arreglo no funcionaban bien

2026-05-09 • via Nuitee
A
Abdelilah • couple • fr
9
2026-05-09 • via Nuitee
O
Olga • extended_group • es
10
Всё отлично
Pros:

Очень современный отель, отличное расположение

2026-05-09 • via Nuitee
L
Lazrek Ouadie • solo_traveller • ma
8
2026-05-09 • via Nuitee
C
Chris • couple • gb
9
well worth the stay
Pros:

better than expected

Cons:

was very nice

2026-05-08 • via Nuitee
I
Irene • couple • es
10
Excelente
Pros:

Comodidad, limpieza y amplitud de la habitación

2026-05-08 • via Nuitee
M
Mahdi • solo_traveller • iq
9
فندق ممتاز
Pros:

النظافة

2026-05-08 • via Nuitee
J
Judit • couple • es
7
2026-05-08 • via Nuitee
A
Abel • solo_traveller • es
8
Cómoda
Pros:

Muy limpio y acogedor

Cons:

Algunos niños ruidosos corriendo por el pasillo de noche, aunque es algo normal. Siempre que estén vivos.

2026-05-08 • via Nuitee
J
Jose santos • solo_traveller • es
10
Pros:

Espectacular la habitación y el trato del personal

2026-05-08 • via Nuitee
C
Carmen • solo_traveller • es
10
Pros:

En general todo. Estuvimos muy bien. El personal agradable y atento y el desayuno espectacular

Cons:

Por poner algo. El que no hubiera una papelera en la habitación. Y una mesa con sillas en la terraza. Por lo demás todo perfecto y ya lo he recomendado. Y volveremos

2026-05-08 • via Nuitee
M
Marta • solo_traveller • es
9
2026-05-08 • via Nuitee
M
Martín Mateo • solo_traveller • es
10
2026-05-07 • via Nuitee
J
Javier • couple • es
9
2026-05-07 • via Nuitee
J
Joan Josep • solo_traveller • be
10
Pros:

El hotel es perfecto. Amabilidad de todo el personal, instalaciones, limpieza. Transporte público cerca del hotel, tanto metro cómo autobús.

Cons:

Todo correcto.

2026-05-07 • via Nuitee