Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (15754 reviews)
San Romualdo, 30 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 30 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 15754 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
G
Gerard • couple • ie
10
Pros:

Nice clean hotel. We were going to see Atletico Madrid play and the location is perfect for this. Walking distance to the stadium.
Metro is 10 minutes walk to go into Madrid centre.

2026-02-14 • via Nuitee
T
Tom • couple • gb
8
Great for a short stay just out of town.
Pros:

Modern, clean, comfortable. Friendly staff.

Cons:

Quite a busy intersection on the road.

2026-02-14 • via Nuitee
R
Rosa • couple • es
9
2026-02-14 • via Nuitee
N
Nancy • family_with_children • ar
10
Pros:

Nos encanto, comodo, tiene cochera, un buen restaurante, esta a 10 min en auto del aeropuerto y el desayuno es excelente. Su personal es muy amable

2026-02-14 • via Nuitee
F
Francisco • solo_traveller • pt
10
2026-02-13 • via Nuitee
A
Andrea • extended_group • es
10
Escapada de chicas
Pros:

El alojamiento está muy bien en todos los aspectos, por eso repetimos. El personal de limpieza es muy agradable y atento. El chico de recepción, Luismi, fue muy agradable y atento, nos ayudó en todo momento.

2026-02-13 • via Nuitee
A
Amanda • extended_group • mt
9
2026-02-13 • via Nuitee
E
Etain • couple • ie
3
I would not recommend this hotel. It’s not a 4 star and would be 2 star at best
Pros:

Nothing

Cons:

The food was appalling. The bar was awful and the service sub standard.

2026-02-13 • via Nuitee
A
alexander • couple • at
7
Pros:

Lage

Cons:

Unfreundlich beim Frühstück

2026-02-12 • via Nuitee
A
Alvaro • extended_group • es
10
2026-02-12 • via Nuitee
P
PEPE • couple • es
10
2026-02-12 • via Nuitee
A
Adoniram • solo_traveller • qa
6
Pros:

Ubicación.

Cons:

Aire acondicionado no modificable.

2026-02-11 • via Nuitee
B
Bogi • couple • hu
10
Pros:

Tágas, felszerelt szoba. Szuper reggeli.

Cons:

Nincs

2026-02-11 • via Nuitee
K
Kenneth • couple • us
10
2026-02-11 • via Nuitee
D
Daniela • family_with_children • pl
10
2026-02-11 • via Nuitee
A
Almeida • family_with_children • pt
10
2026-02-11 • via Nuitee
L
Luis • couple • mx
10
2026-02-11 • via Nuitee
E
Elisa • solo_traveller • es
8
2026-02-10 • via Nuitee
P
PAULA • couple • es
10
Repetiria.
Pros:

Todo, muy limpio, buenas instalaciones, es completo. Puedes aparcar por la zona sin problema. Perfecto si vas al Wanda, puedes ir andando.

2026-02-10 • via Nuitee
L
Lauren • couple • gb
10
2026-02-10 • via Nuitee