Ilunion Alcalá Norte

Hotels
Ilunion Hotels
8.9 (16478 reviews)
San Romualdo, 30 , Madrid , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 16478 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
R
Raquel extended_group es
10
2026-06-27 via Nuitee
D
David B couple es
7
2026-06-27 via Nuitee
O
Olena solo_traveller bg
8
2026-06-27 via Nuitee
A
Antonio solo_traveller es
9
Buena opción con precio más ajustado que Madrid
Pros:

La limpieza y el personal

Cons:

Nada que comentar

2026-06-27 via Nuitee
K
Klaudia solo_traveller pl
9
2026-06-27 via Nuitee
M
Mary couple it
10
Sensazionale
Pros:

Struttura super elegante e pulita, fornita anche di palestra

2026-06-27 via Nuitee
T
tom solo_traveller ie
8
2026-06-27 via Nuitee
M
Maria Teresa solo_traveller es
8
2026-06-27 via Nuitee
J
Justyna solo_traveller pl
10
2026-06-27 via Nuitee
P
Pedro GG solo_traveller cl
10
Pros:

Siempre es excelente excelente este hotel

2026-06-26 via Nuitee
F
Faryal extended_group es
7
Pros:

🌹

Cons:

🌹

2026-06-25 via Nuitee
I
IRENE solo_traveller es
10
2026-06-25 via Nuitee
Álvaro couple es
10
2026-06-25 via Nuitee
B
brunetti11 solo_traveller es
8
2026-06-25 via Nuitee
R
RODOLFO extended_group es
9
Confortable
Pros:

Si

Cons:

El gym pocas máquinas

2026-06-25 via Nuitee
M
Miguel couple es
10
Pros:

Muy buena ubicación y el personal muy amable

2026-06-25 via Nuitee
C
Cecilia couple es
8
Pros:

Cama con colchón y almohada muy cómoda, cerca del estadio, desayuno muy rico

Cons:

Que en el baño no hubiera escobilla, había que llamar a recepción y te venían a repasar.
El gorro de baño había que pedirlo en recepción.

2026-06-25 via Nuitee
V
Veronica Carolina couple at
10
Pros:

Todo perfekt

2026-06-25 via Nuitee
S
Suyapa couple hn
10
2026-06-25 via Nuitee
J
Jhosua couple es
10
Y
Pros:

Y

Cons:

Y

2026-06-25 via Nuitee