Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (15970 reviews)
San Romualdo, 30 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 15970 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
G
GONZÁLEZ RUIZ • extended_group • es
10
2026-04-11 • via Nuitee
V
Vladimir • couple • bg
7
2026-04-11 • via Nuitee
G
Gerald • couple • at
8
Flughafennähe und saubere, große Zimmer mit gutem Frühstück
Pros:

Gut, vielfältig und ausreichend

2026-04-11 • via Nuitee
M
Mohammad • family_with_children • us
10
2026-04-11 • via Nuitee
G
Gabriela Valdés • family_with_children • mx
10
Me funcionó muy bien ya que buscaba hotel cerca del aeropuerto
Pros:

Las camas muy cómodas y tanto las sábanas como toallas impecables, excelente iluminación y pantalla de TV.

2026-04-10 • via Nuitee
M
marcia • extended_group • es
10
Fue para todos nosotros el mejor hotel
Pros:

Todo la atención del personal la limpieza el sitio

2026-04-10 • via Nuitee
J
Jaime Alexis • solo_traveller • do
10
2026-04-10 • via Nuitee
P
Peter • couple • gb
8
2026-04-10 • via Nuitee
F
Fabio • couple • es
10
2026-04-10 • via Nuitee
A
ANTONIO JESUS • couple • es
8
2026-04-09 • via Nuitee
M
Martin • couple • bg
10
2026-04-09 • via Nuitee
M
Malaimare • couple • ro
9
2026-04-09 • via Nuitee
B
BEATRIZ • solo_traveller • es
10
2026-04-09 • via Nuitee
A
Angel • extended_group • es
10
2026-04-09 • via Nuitee
A
Ana • couple • pt
10
Estadia impecável
Pros:

O quarto era bem confortável, e a staff foi maravilhosa! Deixaram um bilhete para nós com felicitações, já que estávamos em lua de mel.
O café da manhã estava impecável também, com bastante variedade. Ambientes limpos, e agradáveis.

Cons:

A localização não era das melhores. Apesar de ter um ponto de ônibus próximo, e metro a 15 minutos, infelizmente passamos entre 45 - 1h de trajeto para chegar ao centro/pontos turísticos.

2026-04-08 • via Nuitee
F
Fany • extended_group • es
10
Pros:

El poco ruido en los pasillos a pesar que el hotel estaba lleno

Cons:

El precio del buffet me parecio excesivo

2026-04-08 • via Nuitee
A
Alejandro • couple • es
8
Pros:

Ya había estado, esta bien.

Cons:

Relación calidad-precio algo caro, ya que esta a las afueras de Madrid. Mejoraría la bañera, están un poco antiguas.

2026-04-08 • via Nuitee
R
Ricardo • couple • pt
9
2026-04-08 • via Nuitee
D
Dana • extended_group • es
9
Genial, pero dos temas a mejorar
Pros:

El desayuno y el trato del personal en general.
Siempre que vamos a Madrid repetimos por la relación calidad-precio fundamentalmente.

Cons:

El parking 1 día y medio me costó 50€, me pareció un atraco. No me lo esperaba...debería haber descuento para lis clientes del hotel.
En cuanto al hotel, las almohadas son muy incómodas, recomendaría mirarlo, son extra finas, apenas tienen relleno y se hace incómodo. Por eso ponen dos almohadas en lugar de una, y aún así no sirve.

2026-04-08 • via Nuitee
M
Miroslav • solo_traveller • bg
9
Много добър хотел с добра локация, чист и удобен. Близко до градски транспорт и на 15 мин метро
Pros:

Удобството, добрата локация

Cons:

Няма

2026-04-08 • via Nuitee