New Hall Hotel & Spa, Birmingham

Hotels
9 (1268 reviews)
Walmley Road , Birmingham , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1268 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jane • couple • gb
9
Pros:

Just beautiful lo

2026-10-17 • via Nuitee
A
Alexander • family_with_children • gb
9
Pros:

Staff very polite. Rooms spotless

2026-10-17 • via Nuitee
K
Kizzy • extended_group • gb
10
Excellent
Pros:

Exceptionally friendly & professional staff. Clean & comfortable rooms. Excellent breakfast. Lovely spa, beautiful hotel!

Cons:

Nothing

2026-10-16 • via Nuitee
J
Julian • couple • gb
10
Lovely will return.
Pros:

Loved the history and unspoiled features, proper fresh great quality food in a wonderful setting. Excellent staff,courtesy as I remember 👍

Cons:

Some food &drinks a little pricey.

2026-10-15 • via Nuitee
R
Rade • couple • gb
10
Pros:

Country feel away from the City 🏙️

Cons:

Great customer service throughout the stay

2026-10-13 • via Nuitee
K
Kudzai Andrew • solo_traveller • gb
10
Pros:

Beautiful place, loved the garden and easy location to find too.

2026-10-13 • via Nuitee
A
Anowi76 • solo_traveller • gb
10
2026-10-12 • via Nuitee
J
James • couple • gb
10
2026-10-11 • via Nuitee
M
Maria • solo_traveller • gb
10
2026-10-11 • via Nuitee
S
Stephen • couple • gb
8
2026-10-11 • via Nuitee
L
Louise • couple • gb
4
Curates egg, good in parts.
Pros:

Location good. Staff on front desk good. Quiet hotel was appreciated. Pedro in restaurant very good.

Cons:

Spa was very poor. Cancelled our massage treatment very late in the day meaning we had no time to make plans to visit elsewhere in Birmingham.
Sandwiches in bar were poor. On one of the sandwiches one of the slices of bread was stale. This we assume was because the end of the loaf had not been covered over before serving.
There was no beef available on the rather limited dinner menu on Friday evening.

2026-10-10 • via Nuitee
S
sara • family_with_children • gb
10
Wonderful- we felt well looked after which is what we needed.
Pros:

We thoroughly enjoyed our stay here. Firstly the staff were all so friendly and accommodating (from the reception staff to the restaurant and spa staff). Secondly it was immaculate everywhere. Thirdly the breakfast was amazing! We all enjoyed our pool time too which was also very clean. We will definitely be back!

Cons:

Some of the curtains and carpets are a little tired but you can look past that when everything else is exceptional. Plus the quality of the curtains is so high that I can imagine replacing them would be a very high cost.

2026-10-10 • via Nuitee
S
Smiley • solo_traveller • gb
9
2026-10-09 • via Nuitee
M
maggie • couple • gb
8
Stylish hotel
Pros:

The grounds are incredible, beautiful to use on a summers day, it was nice to be upgraded to a suite.
Staff were lovely

Cons:

The rooms oozes character but it’s tired and needs a re fresh

2026-10-08 • via Nuitee
M
Marcus • couple • gb
10
2026-10-08 • via Nuitee
O
Omar • couple • gb
10
Beautiful, relaxing, peaceful.
Pros:

We came here on our wedding weekend and everything was so amazing. Everything! The service, team, amenities were 10/10. Would highly recommend
I wish I had time to try the spa, sauna and steam room but maybe next time!!

Cons:

Nothing!

2026-10-07 • via Nuitee
B
Brendan • solo_traveller • gb
8
2026-10-07 • via Nuitee
S
Sabrina • couple • gb
5
Beautiful building and location, needs a little updating.
Pros:

Beautiful location, building and gardens. The welcoming staff were absolutely delightful.

The rooms were perfectly serviceable but a little dated - it’s a shame they don’t match the lovely vibe of the hotels communal areas.

Cons:

The restaurant was very slow.

The steam room in the spa had a huge vent in the ceiling to outside, preventing the build up of heat and steam, thus not really a steam room! As such, the spa was a little disappointing.

2026-10-07 • via Nuitee
T
Thomas • couple • gb
8
2026-09-19 • via Nuitee
D
Datta • solo_traveller • gb
9
2026-09-19 • via Nuitee