New Hall Hotel & Spa, Birmingham

Hotels
9 (1092 reviews)
Walmley Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1092 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
P
peter couple gb
10
Beautiful historic hotel
Pros:

Had a fabulous couple of days at this hotel. Booked the Princess Elizabeth suite- just blown away by the history and attention to detail. The staff do everything they can to make you feel like royalty. Was a memorable 20th anniversary trip as a result

Cons:

Nothing could have been improved upon

2026-05-16 via Nuitee
M
Margaret couple gb
10
Amazing building and garden.
Pros:

Very adaptable. They found me a quiet place to do a 2 hour zoom lecture

Cons:

I can’t think of anything.

2026-05-16 via Nuitee
G
George couple gb
10
A tremendous stay at New Hall, with excellent service, luxurious accommodation, and an outstanding b
Pros:

We had a tremendous experience at New Hall. The customer service was excellent throughout our stay, and the accommodation was luxurious, high-quality, and very comfortable. Breakfast was outstanding, with a great selection and superb quality. Overall, a fantastic stay that we would highly recommend.

2026-05-16 via Nuitee
R
Ruquayya couple gb
1
The rooms are not worth the free outside views
Pros:

On good land. Views are nice. External building is good.

Cons:

Rooms are catfish. Very old and small.

2026-05-16 via Nuitee
C
Chloe solo_traveller gb
10
Incredible support from all staff
Pros:

I became very unwell during this visit and staff were absolutely incredible in their efforts to care for me, my luggage as well as get me into the local hospital. I can't thank you all enough. Lifesaving.

2026-05-16 via Nuitee
G
Georgie solo_traveller gb
7
Pleasant stay, would stay again but perhaps not mid week.
Pros:

Lovely hotel, great facilities, room was lovely and clean.

Cons:

There were just not many staff around. I had to wander about to find someone, although they were very helpful when I did find them.

They also had issues with their card machine meaning I had to walk all the way to the restaurant to settle a room service bill...sort of defeats the object...

2026-05-13 via Nuitee
M
Moland solo_traveller gb
10
Gorgeous venue.
Pros:

Gorgeous venue! The room was beautiful. Staff couldn't do enough for you. The grounds were pristine. The swimming pool and gym were very clean too.

Cons:

Nothing at all.

2026-05-13 via Nuitee
A
Aaron solo_traveller gb
8
Lovely, but not modern.
Pros:

The venue and grounds are beautiful, the staff were great, and the spa is nice.

Cons:

The trade off for such a beautiful venue and grounds, is that it's old fashioned. No AC or anything so the room gets very hot.

There was an old DVD player under the TV, which frustratingly didn't work.

2026-05-12 via Nuitee
T
Tanguy couple fr
9
2026-05-12 via Nuitee
A
Anthony couple gb
10
A very relaxing stay surrounded by professional staff
Pros:

Beautiful location in its own grounds

2026-05-11 via Nuitee
W
Winston couple us
8
Great stay
Pros:

Very nice historic property. Comfortable room.

2026-05-07 via Nuitee
A
Azam couple gb
10
2026-05-05 via Nuitee
M
Michael couple gb
10
2026-05-05 via Nuitee
F
Fiona extended_group gb
9
2026-05-04 via Nuitee
A
anthony couple gb
8
2026-05-04 via Nuitee
G
Georgina couple gb
10
The best spa hotel we have found! The rooms or well decorated, staff are a standout feature of this place!
Pros:

It’s always so clean here! Staff are so attentive.
Imogen was an absolute angel in the spa helping my partner when he had a hypo! She made it her mission to find us some sugar. The pool is lovely and warm and the grounds are so lovely to walk around.

Cons:

There’s only one small cubical for changing, that’s a personal thing as I’d prefer to shut my self away!
Again, personal preference, would be nice to be able to order room service before lunch time for a super lazy stay!

2026-05-04 via Nuitee
D
Donna couple gb
9
Grand looking place but disappointing room
Pros:

Stunning location and property.
Very friendly and extremely helpful staff. Room was average but very clean. Comfortable bed with Hypnos mattress.
Excellent breakfast selection good quality food and prompt service.

Cons:

The bed pillows were dreadful, very thin with no support whatsoever. TV was rubbish too hardly and channels worked and difficult to access. It was just an hotel room, nothing special for such a grand looking place.

2026-05-04 via Nuitee
M
Martin couple gb
8
2026-05-03 via Nuitee
L
Leon extended_group gb
10
2026-05-03 via Nuitee
D
Debbie couple gb
8
Friendly service
Pros:

The beautiful grounds & historic part of building

2026-04-28 via Nuitee