New Hall Hotel & Spa, Birmingham

Hotels
9 (1231 reviews)
Walmley Road , Birmingham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1231 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
H
Holly couple gb
8
Wonderful for a nights visit
Pros:

Stunning old building with wonderful grounds.

Cons:

As there was an event on, the service in the restaurant in the evening was quite poor. We were told that we couldn’t eat in the bar, due to lack of staff because of the event.

2026-08-15 via Nuitee
H
Hannah family_with_children gb
10
Pros:

Everything was fabulous and the staff were great

2026-08-15 via Nuitee
A
Andrew couple gb
10
Luxury, relaxing night with exceptional staff.
Pros:

Location in the country with most. Great facilities- pool, gym, sauna, steam room, pitch & putt golf. Exceptional staff. Enjoyed our drinks and dinner on the patio during hot weather. Bedroom in main house was luxurious with comfortable bed, bathrobe, slippers and Noble Isle bath products.

Cons:

Breakfast was a little disorganised, with a large queue at 9:30 for the buffet. Two sittings on this occasion, probably as hotel was full. I overheard another table saying Table service was usually provided and that some waiting staff were verbally providing the food options you could order. We did not receive a written or verbal menu. As we had glanced at the menu near the restaurant reception desk, I recalled pancakes, which I ordered.
The selection of juices, fruit, pastries, conserves and yoghurt were lovely. The pancakes were fine and arrived quickly.

2026-08-15 via Nuitee
A
Angharad extended_group gb
9
2026-08-15 via Nuitee
G
Giles couple gb
8
Great short stay. Appreciated hotel putting us in one of the cooler rooms (ground floor and shaded)
Pros:

Great location

2026-08-15 via Nuitee
M
Maria couple gb
10
Can i move in please?
Pros:

History and they way the property is restored.It has still a feel of statetly home.

Cons:

Nothing to complain about!

2026-08-15 via Nuitee
J
Jeroen extended_group nl
6
2026-08-15 via Nuitee
H
Hayley family_with_children gb
10
Excellent service, beautiful Manor House, first class
Pros:

Excellent customer service and beautiful location in an old Manor House. Executive suite very good with a fridge which was really handy in the heatwave.

2026-08-15 via Nuitee
T
Tim couple de
8
2026-08-15 via Nuitee
J
Jennie couple gb
10
Top class accommodation for relaxing stay
Pros:

It is a stunning historic building, the rooms are designed to match the age but with updated and easy to use features.
Breakfast excellent choice and fresh…
The staff can’t do enough for you and already considering our next stay…

Cons:

Nothing

2026-08-13 via Nuitee
P
Philip couple gb
10
Very good
Pros:

Beautiful old manor with a lot of history and large grounds.
Staff brilliant and food exceptional

Cons:

Nothing

2026-08-13 via Nuitee
S
Sephen couple gb
8
The whole experience was outstanding. The hotel, grounds and atmosphere were fantastic, and we thoroughly enjoyed our st
Pros:

Ideally located and the ambience was just what was needed.

Cons:

Understandably, the accommodation the grounds the whole atmosphere was brilliant however the price of the restaurant Food was in our View excessive

2026-08-13 via Nuitee
C
Cecilia couple se
10
Ett vackert boende med trevlig personal.
Pros:

Mycket trevlig personal. Fantastiska omgivningar och vacker byggnad. Mycket bra spa och gym.

Cons:

Ingenting

2026-08-13 via Nuitee
M
Mathew extended_group gb
10
2026-08-13 via Nuitee
F
Flora family_with_children gb
8
2026-08-13 via Nuitee
J
jean couple gb
10
Lovely restful break , delightful staff
Pros:

What did I not like? Everything was lovely

Cons:

Nothing

2026-08-12 via Nuitee
U
Ulrich couple de
9
Tolles altes Schloss mit einer weitläufigen Parkanlage
Pros:

Es war toll, in einem Schloss mit Burggraben und Parkanlage zu übernachten. Toll auch die Originalinneneinrichtung, mit schönen Schränken und einem tollen Himmelbett. Der dazugehörige Park ist sehr gross und schön, mit Eichhörnchen und Vögeln, einfach toll. Das Personal war sehr freundlich. Da das Hotel etwas abseits liegt, braucht man eigentlich ein Auto, aber die Parkplätze sind sehr gut.

Cons:

Der Restaurantbetrieb war nicht perfekt, sowohl beim Abendessen als auch beim Frühstück mussten manche Leute etwas warten. Ich bin nicht sicher, ob die Küche eine gute Abluftanlage hat. Der Wellness- und Spabereich ist sehr schön, aber für so ein großes Hotel fast etwas klein dimensioniert.

2026-08-12 via Nuitee
L
Lanzoni solo_traveller it
9
Pros:

Posizione tranquilla, favorisce momenti di intimità e relax. Colazione ottima.

2026-08-12 via Nuitee
E
emmanuelle couple fr
10
Parfait
Pros:

Endroit idyllique
Personnel très attentionné
Petit déjeuner pris en terrasse délicieux
Chambre confortable
Parc très agréable

Cons:

Rien

2026-08-11 via Nuitee
J
Joshua couple gb
10
2026-08-11 via Nuitee