Hotel Beatriz Playa & Spa

Hotels
7.3 (2699 reviews)
Mato S/N , Puerto del Carmen , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable and spacious rooms
Great pool and spa facilities
Cons:
Food quality not up to expectations
Some cleanliness issues in corners

Categories

Cleanliness
6.94
Cleanliness was mostly good but some areas were noted as needing more attention.
Service
7.91
Staff were described as helpful and engaging, particularly noting the service from reception.
Location
7.95
Location was convenient, close to amenities, and particularly appreciated by guests.
Room Quality
7.4
Rooms were comfortable and spacious but a bit dated and could use a revamp.
Amenities
7.93
Available amenities like the pool and spa were highly rated, contributing to a good experience.
Value for Money
6.39
Some guests found the hotel a bit expensive, especially in relation to food quality.
Food and Beverage
5.94
Food quality was described as below expectations, as some guests likened it to cafeteria standards.
Overall Experience
7.91
Overall experiences were positive, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Beachfront Luxury at Beatriz Playa

Balcony Views and Mediterranean Dining
Experience the charm of Matagorda Beach from your balcony at Beatriz Playa. Indulge in Mediterranean delights at the buffet restaurant with a scenic terrace. For a more casual setting, the Davao bar offers poolside snacks, while the piano and lounge bars provide a relaxing atmosphere for drinks.

Relaxation and Wellness
Unwind at the spa with an indoor hydromassage pool, sauna, and hot tub. Pamper yourself with rejuvenating treatments like massages and facials, or stay active at the gym to keep up with your fitness routine.

Convenience and Location
Only 3 km from Lanzarote Airport, Beatriz Playa offers convenience and comfort. Explore Puerto de Carmen just a short drive away, or tee off at the nearby golf club. Book your stay now for a beachfront getaway like no other at Beatriz Playa.

Important information:


When booking [5] rooms or more, different policies and additional supplements may apply.

Please note that Half Board rates include breakfast and dinner. Drinks are not included.

Please note that men are required to wear trousers for evening meals in the restaurant.

Please note that payment is made upon arrival.

Please note that access to the spa is exclusively for guests aged 14 and over.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2699 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.39
Food and Beverage: 5.94
Overall Experience: 7.91
F
Fernando couple es
9
Excelente
Pros:

Todo excelente, pero tenian poca fruta, por lo demas muy bien

Cons:

Tenian poca fruta

2026-03-28 via Nuitee
E
Elsa solo_traveller ie
4
Pros:

I did not like the food. Location very good. The entertainment was more for children than adults.Staff were excellent.

2026-03-27 via Nuitee
C
charlene couple ie
3
Location great,hotel is very open was cold,staff were very friendly,hotel needs a makeover
Pros:

Breakfast was okay

Cons:

Restaurant set up is all over the place needs better order
A lot of people bulking up their plates and filling up water bottles which took up way to much time

2026-03-26 via Nuitee
I
Isabel couple es
6
Pros:

La piscina frente al Mar

Cons:

El hotel está al lado del aeropuerto y gay mucho ruido por otro lado el hotel está un poco abandonado .
La comida buffet muy normal no para un hotel de 4 estrellas.

2026-03-25 via Nuitee
A
Aina family_with_children es
8
Sort del personal.
Pros:

El personal és molt atent.

Cons:

En general les instal·lacions son molt velles, hi ha goteres per tot l’hotel, et vas trobant cubells per les zones comuns. Forats als sostres i humitats repartides.

2026-03-25 via Nuitee
N
Njomza family_with_children ie
10
2026-03-24 via Nuitee
M
Maciej couple pl
9
2026-03-24 via Nuitee
T
Tracey family_with_children gb
5
Pros:

Location and pool area

Cons:

Room was very tired, old fashioned. Food was awful.

2026-03-24 via Nuitee
F
FRANCISCO family_with_children es
9
Pros:

Ubicación e instalaciones

2026-03-24 via Nuitee
S
Simone family_with_children lu
7
2026-03-24 via Nuitee
G
Gill extended_group gb
9
Pros:

Lovely large Hotel.right next to sea and very near airport..wonderful breakfast.Quiet at night.

Cons:

All was lovely for our stay. stay.nothing to critisce

2026-03-23 via Nuitee
K
Kelly Whittle family_with_children gb
4
Pros:

The view was amazing, the spa was lovely

Cons:

The food was pretty rubbish and bland

2026-03-23 via Nuitee
J
Jon extended_group gb
10
Pros:

Wheelchair access was great, hopefully they order their own shower chair for the hotel so guests can access the pool.

Cons:

No wheelchair toilets by the pool area

2026-03-23 via Nuitee
J
John couple ie
10
Happy enough overall
Cons:

Too far out from all the action

2026-03-23 via Nuitee
M
Mario couple es
9
Pros:

El trato y la atención del sr Martín relaciones públicas muchas gracias

2026-03-22 via Nuitee
O
orla extended_group ie
1
Not happy at all.
Pros:

Breakfast was terrible. And cold and not to enough choice. Toaster is useless. Teapots leaked all over the table.food was tasteless the lighting was useless I left a .questionnaire stating all my complaints.

Cons:

The sockets didn't work. I had to bring my phone to reception to charge. I reported it twice. Only fixed second day. The lighting is on a timer on balcony. It should be operated from room and not waste so much electricity because it comes on and off automatically. There is no lighting in the TV part of room.

2026-03-22 via Nuitee
J
Jozef couple de
6
War ok
Pros:

Personal sehr hilfsbereit und freundlich

Cons:

Sehr abgenutzte Junior Suite schon in Zeit gekommen

2026-03-22 via Nuitee
D
Divya family_with_children gb
8
2026-03-21 via Nuitee
B
Bruna couple hr
10
2026-03-20 via Nuitee
D
Diez De Los Rios Rubio family_with_children es
10
2026-03-19 via Nuitee