Hotel BlueBay Banús

Hotels
BlueBay Resorts
7.4 (112 reviews)
Crta. Nacional, 340 Km., 173 Puerto Banus, Marbella, Malaga, 29660 , Marbella , ES

Facilities

Free breakfast
Meeting rooms
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Outdoor pool - seasonal
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely amenities
Cons:
Poor room cleanliness
Faulty mattress and appliances

Categories

Cleanliness
5.6
Room had a bad smell and mattress condition was poor.
Service
8.6
Staff was friendly.
Location
8.6
Conveniently located; generally good accessibility.
Room Quality
6.6
Some rooms were acceptable, but issues with mattresses and facilities were noted.
Amenities
8.1
Pool, restaurant, and reception were lovely.
Value for Money
7.1
Mixed experiences led to a moderate perception of value.
Food and Beverage
7.1
Breakfast was okay, not exceptional.
Overall Experience
7.5
Overall, the experience was net positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Escape to the idyllic Hotel BlueBay Banús, where luxury meets tranquility in the heart of Puerto Banús.

Recreational Paradise
Bask in the sun at our seasonal outdoor pool or unwind on the terrace surrounded by lush gardens. Enjoy the gentle sea breeze while you relax by the beach bar or poolside bar, creating memories that last a lifetime.

Culinary Delights
Savor delicious meals at Tropical, our onsite restaurant, and indulge in daily complimentary buffet breakfasts. For a quick bite, our snack bar/deli is just a step away, ensuring that your culinary cravings are always satisfied.

Comfort and Convenience
Retreat to one of our 315 air-conditioned rooms, designed for your ultimate comfort. Enjoy modern amenities, including minibars and complimentary housekeeping, ensuring your stay is both convenient and enjoyable.

Don't miss out on experiencing the charm of Hotel BlueBay Banús. Book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Pool access available from 11:00 AM to 7:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.4
Based on 112 reviews
Cleanliness: 5.6
Service: 8.6
Location: 8.6
Room Quality: 6.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 7.1
Overall Experience: 7.5
C
Christopher
8
Pros:

Great little complex to stay at, 20 minutes walk from Puerto Banus.
Breakfast could be better with the bacon being a heartblocker.
Pool areas really nice but could do with some new turfing here and there.
Fancy sun beds for rent at a ridiculous cost, hence never saw them used once during our stay. Hotel management you should review this! But Would defo come again

2025-10-10 via Nuitee
F
Fatoumata
8
Pros:

It was okay

2025-08-31 via Nuitee
M
Milagros
8
Pros:

Good

2025-08-23 via Nuitee
S
Samantha
6
Pros:

Room little dated and gardens at end of property in maintained but pool, restaurant and reception lovely

2025-08-13 via Nuitee
M
Maria family
4
Pros:

At check in I was given a room that I did not accept. It smell bad, and beds were in terrible condition. Then I complained and I was given another room. That other room was acceptable but the mattress of one bed had a hole in it. Terrible mattress. The safe box did not work. The blower did not work. The flushing of the toilet was continuously running water and we had to stop the water manually in order to save water. Some of the outlets did not have electricity in them. Breakfast was ok. Staff was friendly. Will not stay in this hotel again.

2025-07-13 via Nuitee
L
Lois
10
Pros:

Lush hotel super clean and great location

2025-07-05 via Nuitee
O
Oliver
6
Pros:

The hotel was perfectly fine. Decor was a bit dated, but the room was large and spotlessly clean. The grounds are beautiful, with plenty of space and numerous pools. The aircon in my room did not work, so I had trouble sleeping well.

2025-07-03 via Nuitee
K
Karen
6
Pros:

Smell of damp. Warn furniture. Could do with an update.
Convenience for HC Hospital. I wasn't really there for a holiday anyway.

2025-06-26 via Nuitee
G
graham
8
Pros:

we had a lovey stay, comfortable and friendly.
but the hotel swimming pool didnt open until 10:30 and closed at 6pm!!
ridiculous

2025-06-14 via Nuitee
R
Reza
8
Pros:

Overall it is a good hotel for the money .. I have seen better and worse it really depends on what you expect.. the outdoor setting is very nice and the staff are very good people 👍 to be fair it was worth the money..very good 👍 👏 👌

2025-06-05 via Nuitee
N
nadav
8
Pros:

Everything was smooth, very friendly..
I would recommend

2025-05-30 via Nuitee
V
Verified traveler
8
Good comfortable stay
Pros:

Was good stay, room was nice and comfortable but only issue one pool was open for all the guests and it got crowded very quickly

2025-05-18 via Nuitee
K
Kelly family
10
Pros:

Such a lovely place, the staff were so helpful especially the gentleman who checked me in,
The breakfast was a great bonus for the price, I was not expecting such a great selection including cooked food.

2024-12-12 via Nuitee
V
Verified traveler
8
Pros:

Beautiful place, lovely grounds and lovely staff, especially in the restaurant. Really good food too.
Rooms are massive and very comfortabke, but the rooms look tiered and need modernising or redecorating.

2024-12-04 via Nuitee
T
Terry
10
Pros:

Very friendly staff. Attractive setting.

2024-11-29 via Nuitee
S
Sarna partner
8
Pros:

Wonderful place to stay. Food excellent

2024-10-04 via Nuitee
S
sandra
10
Pros:

Clean, great staff, good breakfast options

2024-07-29 via Nuitee
R
REINALDO
10
Excelente
Pros:

Excelente hotel, bien ubicado, jardinería y áreas comunes excelentes, desayunos maravillosos. Hotel grande y en la parte de mi cuarto no había ascensor y había que subir las maletas por las escaleras!!! Hotel no tiene room service!

2024-07-28 via Nuitee
J
Jonathan partner
8
Pros:

Very nice and well maintained hotel and complex

2024-07-13 via Nuitee
J
John partner
4
Pros:

This property was very dirty and old - I don’t understand how it’s a 4 star hotel. We got there late and when we got to the room, the walls were paper thin so you could hear a lot of conversation from other room, everything was dated or rusted, the bed was uncomfortable and there were multiple huge bugs in the room. The next morning, we noticed several ants in the bathroom. This should be a 2 or 3 star hotel at best

2024-07-02 via Nuitee