Napolitano Hotel

Hotels
7.9 (819 reviews)
Ave. George Washington #51 Esq. El Numero, Malecon , Santo Domingo , do

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Good breakfast
Close to attractions
Cons:
Noise from nearby clubs
Issues with housekeeping
High prices for minibar items
Dirty floors

Categories

Cleanliness
7.11
Several mentions of dirty or unkempt areas, impacting overall perception.
Service
8.58
Multiple reviews highlighted nice staff and customer service.
Location
8.62
Close to the sea and other attractions, but has noise issues at night.
Room Quality
8.07
Generally noted as clean and well-kept with comfortable beds.
Amenities
7.6
Good amenities were mentioned, but issues with the availability of towels and blankets.
Value for Money
7.56
Some reviews indicated high prices for certain services.
Food and Beverage
8.11
Breakfast is often commended, but some suggest more variety.
Overall Experience
7.58
Mixed reviews, with strong points on service and location but also significant issues like noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:56

Property Description

Luxurious Beachfront Property

Soothing Spa Services and Gourmet Dining

Convenient Location and Airport Accessibility

Experience the ultimate relaxation at Napolitano Hotel & Casino with its beachfront location and rejuvenating spa treatments. Indulge in delectable international cuisine at the Terrace Restaurant and unwind at the on-site bar. With easy access to the commercial center of Santo Domingo and just a short drive from Las Americas International Airport, this hotel offers both convenience and luxury. Book now to enjoy a perfect blend of seaside tranquility and city excitement at Napolitano Hotel & Casino.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for US$15 per person per stay when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 13 years old stay for US$9 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 819 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
A
A.rguez • family_with_children • do
4
Pros:

Ek que ne lkevo a la hanitacion se manejo manrra irresoetuosa se dirio manera informal

Cons:

Que no me jizo carho booking

2026-02-14 • via Nuitee
A
América • extended_group • do
8
Pros:

El personal y la ubicación son excelentes 👌

Cons:

La habitación tiene dos camas dobles para 4 personas y solo provisión de productos de acogida
para 2.

2026-02-13 • via Nuitee
A
Agueda • family_with_children • pa
10
Pros:

Buena ubicación

2026-02-10 • via Nuitee
L
Luis • couple • pe
7
Pros:

Ubicación, atención

2026-02-08 • via Nuitee
J
Jimenez • couple • us
10
2026-01-31 • via Nuitee
G
Genesis • couple • us
8
Pros:

Good service

2026-01-31 • via Nuitee
M
Melissa • extended_group • cr
7
Cons:

El desayuno estaba muy simple

2026-01-31 • via Nuitee
D
DOMINIQUE • family_with_children • gf
9
Pros:

Très bien accueilli. Chambre spacieuse avec une bonne literie. Emplacement facile à trouver, avec parking. Bon petit déjeuner.

Cons:

Rue très passagère et bruyante.

2026-01-28 • via Nuitee
G
Genesis • couple • us
8
Pros:

Good service

Cons:

Is old need some change

2026-01-28 • via Nuitee
H
Harony Albertina • couple • de
7
2026-01-26 • via Nuitee
סבן • family_with_children • il
7
2026-01-22 • via Nuitee
A
Antigua • couple • us
7
Pros:

La vista

Cons:

El desayuno pésimo

2026-01-21 • via Nuitee
R
Rojas • couple • do
9
Descanso
Pros:

Todo siempre voy

Cons:

El de la cocina estaba medio lento, y el desayuno tiene muchos años siendo el mismo

2026-01-21 • via Nuitee
M
Melina • family_with_children • pa
9
Pros:

La habitación estaba limpia, la vista al malecon muy linda y el personal muy amable.

Cons:

Mejorar el desayuno.

2026-01-21 • via Nuitee
C
Carlos Daniel • family_with_children • gt
7
Cercania del mar
Pros:

La cercania hacia varios lugares, y la vista

Cons:

que hubo fiesta hasta las 2Am no se pudo descansar bien

2026-01-20 • via Nuitee
J
Jenny • family_with_children • pe
8
Pros:

La ubicación, comodidad y muy buen trato del personal

Cons:

La piscina estaba cerrada

2026-01-19 • via Nuitee
S
Stuart • couple • us
7
It was ok
Pros:

The location was good and clean the casino was ok
Except for some guest smoking that was unpleasant.

Cons:

The casino where some guest were smoking

2026-01-19 • via Nuitee
Y
Yuseilin • solo_traveller • do
10
2026-01-19 • via Nuitee
J
Jonatan • couple • es
10
Un rápido encuentro de nuevo
Pros:

Comida show personal piscina

2026-01-19 • via Nuitee
L
LORIS • couple • it
8
2026-01-18 • via Nuitee