Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Value for money
Breakfast options
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.54
There were mentions of issues like mold in bathrooms which negatively affected the cleanliness perception.
Service
8.51
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.05
Consistently noted as excellent, very central with access to various attractions.
Room Quality
6
Multiple comments indicated rooms are small and have issues like foul smells.
Amenities
7.03
The lack of certain amenities (like a microwave) was pointed out, but some pros were noted.
Value for Money
7.49
Some reviews indicated reasonable pricing for location but also noted Switzerland's general expense.
Food and Beverage
7.04
General satisfaction for breakfast with some limitations mentioned.
Overall Experience
7.51
Mixed reviews overall, with positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Modern Rooms with Free Wi-Fi
Experience modern comfort in the heart of Luzern with our stylishly decorated rooms at Ibis Styles. Enjoy the contemporary design, bright colors, and some rooms even feature a balcony. Stay connected with complimentary Wi-Fi access and unwind with a bath and shower in your private bathroom.

Convenient Facilities
Take advantage of our convenient facilities, including a laundry service with dry cleaning options. Need to exchange currency? Our on-site service has got you covered.

Prime Location
Ideally situated, our hotel is just 1 km from the train station and a stone's throw away from the Löwenplatz bus stop. Explore the beauty of Lake Lucerne within a 5-minute walk or try your luck at the Grand Casino, only a short stroll away.

Book your stay at Ibis Styles Luzern for a memorable experience in Luzern’s historic city centre.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2737 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 7.51
E
Eveline • solo_traveller • ch
8
Pros:

Die Lage ist für einen City-Trip sehr gut. Es war sauber, modern und zweckmässig eingerichtet.
Wir hatten sogar einen Balkon mit einem Tischchen und zwei Stühlen. Das war bei der Buchung nicht erwähnt.

Cons:

Wir haben dieses Hotel auch deshalb gewählt, weil angeblich Parkplätze zur Verfügung stehen (laut booking.com) - das stimmt aber nicht. Wir mussten uns einen im Quartier an der Strasse suchen. Den konnten wir dann an der Rezeption für 24h lösen (Fr. 20.--). Wie man das macht, wenn man länger bleibt weiss ich auch nicht.

2026-04-17 • via Nuitee
N
Nikola • couple • rs
10
Vraticu se ponovo kao i svima preporuciti hotel.
Pros:

Velik izbor jela , lokacija cista 10

Cons:

Nemam negativni stvari vezano za hotel. Osoblje veoma,veoma ljubazno .

2026-04-16 • via Nuitee
G
Gaby • couple • ca
10
Reception staff is amazing
Pros:

Close to centre of the town
Reception staff very friendly and helpful
Leon was very helpful and we appreciated his help

2026-04-15 • via Nuitee
N
Nathalie • family_with_children • fr
4
Je suis déçue car ce n’est pas normal ces odeurs d’égout
Pros:

Tres bon petit déjeuner et très bon emplacement

Cons:

Très mauvaise odeurs dans la chambre venant de la salle de bain, très désagréable

2026-04-15 • via Nuitee
L
Luisa Fernanda • couple • co
10
Excelente atención
Pros:

Me gustó mucho muy limpio, amplio

Cons:

Todo me gustó

2026-04-14 • via Nuitee
C
Chommanart • solo_traveller • th
9
2026-04-14 • via Nuitee
S
Svenja • family_with_children • ch
8
2026-04-12 • via Nuitee
L
Larry • solo_traveller • us
8
Pros:

Nice location right in city center, right next to the Lion monument.

2026-04-12 • via Nuitee
M
Mareen • couple • de
8
2026-04-10 • via Nuitee
N
Nilka • couple • us
8
2026-04-10 • via Nuitee
C
catalina • family_with_children • co
9
2026-04-10 • via Nuitee
D
DINESH • family_with_children • gb
10
2026-04-10 • via Nuitee
S
Sandrine • solo_traveller • fr
8
Très bon séjour, hôtel bien situé et confortable
Pros:

Il se trouve à proximité des lieux à visiter dans le centre-ville. Nous n’avons pas eu de difficulté pour stationner dans le quartier. La chambre est propre, spacieuse. Nous avions une belle et grande terrasse avec une belle vue.

2026-04-09 • via Nuitee
N
Niklas • solo_traveller • ch
7
Pros:

Zentrale lage - gutes Frühstück - und sehr sehr netter check in

Cons:

Gebäude relativ alt - zimmer auch - funktioniert aber alles einwandfrei

2026-04-09 • via Nuitee
B
Benjamin • family_with_children • ch
6
Pros:

Lage. Personal sehr freundlich.

Cons:

Unheimlich laut, sehr hellhörig.

2026-04-07 • via Nuitee
S
Sara • family_with_children • fr
10
Pros:

Hotel très bien situé en centre ville dans une rue calme. Aucun bruit dans les chambres pourtant l'hôtel était complet. Petit déjeuner très bien. Bref rapport qualité prix excellent.

2026-04-07 • via Nuitee
E
Eleonora • couple • it
8
2026-04-07 • via Nuitee
J
Juanita • couple • pr
9
Very good for its price!
Pros:

The Staff was exceptional! The breakfast was good.

Cons:

Location a little bit far with luggage!

2026-04-06 • via Nuitee
E
Emiliano • couple • uy
7
2026-04-05 • via Nuitee
L
Laure Camarda • solo_traveller • ch
8
Séjour à l'hôtel Ibis
Pros:

L'emplacement et la gentillesse du personnel

Cons:

Le matelas pas top

2026-04-05 • via Nuitee