Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Value for money
Breakfast options
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.54
There were mentions of issues like mold in bathrooms which negatively affected the cleanliness perception.
Service
8.51
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.05
Consistently noted as excellent, very central with access to various attractions.
Room Quality
6
Multiple comments indicated rooms are small and have issues like foul smells.
Amenities
7.03
The lack of certain amenities (like a microwave) was pointed out, but some pros were noted.
Value for Money
7.49
Some reviews indicated reasonable pricing for location but also noted Switzerland's general expense.
Food and Beverage
7.04
General satisfaction for breakfast with some limitations mentioned.
Overall Experience
7.51
Mixed reviews overall, with positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Modern Rooms with Free Wi-Fi
Experience modern comfort in the heart of Luzern with our stylishly decorated rooms at Ibis Styles. Enjoy the contemporary design, bright colors, and some rooms even feature a balcony. Stay connected with complimentary Wi-Fi access and unwind with a bath and shower in your private bathroom.

Convenient Facilities
Take advantage of our convenient facilities, including a laundry service with dry cleaning options. Need to exchange currency? Our on-site service has got you covered.

Prime Location
Ideally situated, our hotel is just 1 km from the train station and a stone's throw away from the Löwenplatz bus stop. Explore the beauty of Lake Lucerne within a 5-minute walk or try your luck at the Grand Casino, only a short stroll away.

Book your stay at Ibis Styles Luzern for a memorable experience in Luzern’s historic city centre.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2658 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 7.51
J
Jorgelina Ayelen couple es
8
2026-03-04 via Nuitee
B
Benzion solo_traveller il
8
2026-03-03 via Nuitee
N
Nasser solo_traveller kw
10
Perfect location
Pros:

A very comfortable and well-located stay in Lucerne.

The hotel offers excellent value, with clean, well-maintained rooms and a welcoming atmosphere. Everything was functional, efficient, and thoughtfully arranged — exactly what you want when exploring a beautiful city like Lucerne.

The location is particularly convenient, within easy reach of the main attractions and public transport. Breakfast was satisfying and well organized, making mornings easy and stress-free.

Overall, a pleasant and reliable choice for a stay in Lucerne. I would happily return.

Cons:

nothing

2026-03-03 via Nuitee
D
Domenico couple it
8
2026-03-02 via Nuitee
J
José Alexandre couple br
8
Pros:

Café da manhã e tamanho do quarto

Cons:

Nada

2026-03-01 via Nuitee
R
Rebekka solo_traveller ch
6
2026-03-01 via Nuitee
G
GAMZE family_with_children tr
10
Tavsiye ederim
Pros:

Konumu güzel odaları geniş kış ayı olmasına rağmen gayet sıcak personel ilgili ve sıcakkanlı çay ve kahve alma imkanı var

Cons:

Biraz eski bir otel ama bu bölge için normal

2026-02-27 via Nuitee
A
ATHANASIOS couple gr
7
2026-02-25 via Nuitee
B
Buchli family_with_children ch
8
2026-02-23 via Nuitee
C
Catherine family_with_children ch
7
Etablissement ok pour une nuit.
Pros:

Chambre calme, personnel sympa, petit déjeuner bon. Le fait de pouvoir prendre le petit déjeuner jusqu'à 11h et check out jusqu'à 12h est très appréciable.

Cons:

Lit très dur, oreiller aussi très dur et très épais. Tapis de la chambre pas propre. Il manquait des endroits pour poser nos affaires (p.ex. une chaise supplémentaire dans la chambre et un petit tabouret à la salle de bains.
Sachets de thé dans la chambre mais pas de bouilloire à eau.

2026-02-22 via Nuitee
D
David couple gb
9
We attended a wedding and to stay at your hotel was great. Good location. Friendly staff and good br
Pros:

Friendliness of the staff and location was good

Cons:

There was everything we needed

2026-02-22 via Nuitee
S
Siegfried couple de
6
Da ich mich nur zum Schlafen dort aufgehalten habe, war es in Ordnung.
Pros:

Sauberes, aber spärliche Zimmerausstattung, Lage sehr gut

Cons:

Im Zimmer mit drei Betten war nur 1 Stuhl und auf dem Schreibtisch war alles eng zusammengestellt und kaum Platz für etwas abzulegen. Es war das Zimmer Nr. 418.

2026-02-14 via Nuitee
T
Thomas couple de
8
2026-02-14 via Nuitee
H
Hélène solo_traveller ch
9
2026-02-13 via Nuitee
E
Emmanuelle extended_group ch
9
2026-02-13 via Nuitee
B
Bertrand couple ch
7
2026-02-13 via Nuitee
S
Susanne family_with_children ch
9
Pros:

Das Personal war ausgesprochen freundlich.
Wir durften unser Gepäck nach dem check-out den ganzen Tag im Hotel einstellen. Grossartig!

2026-02-13 via Nuitee
S
Sarah couple lu
5
2026-02-12 via Nuitee
S
Stefan couple ch
7
2026-02-12 via Nuitee
I
ivan couple ch
8
2026-02-12 via Nuitee