Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Value for money
Breakfast options
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.54
There were mentions of issues like mold in bathrooms which negatively affected the cleanliness perception.
Service
8.51
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.05
Consistently noted as excellent, very central with access to various attractions.
Room Quality
6
Multiple comments indicated rooms are small and have issues like foul smells.
Amenities
7.03
The lack of certain amenities (like a microwave) was pointed out, but some pros were noted.
Value for Money
7.49
Some reviews indicated reasonable pricing for location but also noted Switzerland's general expense.
Food and Beverage
7.04
General satisfaction for breakfast with some limitations mentioned.
Overall Experience
7.51
Mixed reviews overall, with positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Modern Rooms with Free Wi-Fi
Experience modern comfort in the heart of Luzern with our stylishly decorated rooms at Ibis Styles. Enjoy the contemporary design, bright colors, and some rooms even feature a balcony. Stay connected with complimentary Wi-Fi access and unwind with a bath and shower in your private bathroom.

Convenient Facilities
Take advantage of our convenient facilities, including a laundry service with dry cleaning options. Need to exchange currency? Our on-site service has got you covered.

Prime Location
Ideally situated, our hotel is just 1 km from the train station and a stone's throw away from the Löwenplatz bus stop. Explore the beauty of Lake Lucerne within a 5-minute walk or try your luck at the Grand Casino, only a short stroll away.

Book your stay at Ibis Styles Luzern for a memorable experience in Luzern’s historic city centre.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2835 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 7.51
M
masayo • solo_traveller • jp
6
2026-05-22 • via Nuitee
N
Nilesh • family_with_children • in
2
Better to avoid
Pros:

Staff for chek in not prompt kept us waiting after 3 pm and allowed others to check in despite we have children
Behaviour was partial

Cons:

No value for money

2026-05-22 • via Nuitee
D
Daniela • couple • co
10
Pros:

Todo, excelente ubicación

2026-05-21 • via Nuitee
A
Ashley • solo_traveller • gb
7
Cons:

Walls were very thin. Could hear everything people beside me and above me were up to

2026-05-20 • via Nuitee
D
Didier • solo_traveller • ch
7
Cons:

Bruyant, mal insonorisé.

2026-05-20 • via Nuitee
T
Thomas • solo_traveller • ch
5
2026-05-20 • via Nuitee
N
Nurdan • couple • tr
9
Pros:

Konumu ve fiyat uygunluğu

2026-05-20 • via Nuitee
T
Tamara • solo_traveller • ch
8
2026-05-20 • via Nuitee
S
Shefali • family_with_children • in
6
Clean. Tight.
Pros:

Location is very good. The pantry access is also amazing! Usage of microwave, coffee, tea dispenser at anytime was very convenient.

Cons:

The rooms were tight. We had asked for bigger rooms as we were a family of 4. Either a family room or 2 double-bed rooms. But got 1 - 3 bed room and 1 single bed room. Which was a bit messed up

2026-05-20 • via Nuitee
S
Sonja • solo_traveller • ch
9
Pros:

Gute Lage
Ruhig
Sauber
Bequemes Bett
Kino nebenan

2026-05-19 • via Nuitee
T
Timo • solo_traveller • de
7
Pros:

Gute Dusche

Cons:

Der Raum hatte nur 14 °C, viel zu kalt

2026-05-19 • via Nuitee
M
Maria Camila • extended_group • co
10
2026-05-19 • via Nuitee
N
Nisha • extended_group • my
6
Your staffs are unfriendly! During my stay I discovered my water bottle kept in the room was dirty and smelly, I approa
Pros:

Property was clean and it’s mid of centre, walking distance to tourist location and restaurants

Cons:

No comments

2026-05-18 • via Nuitee
P
Patricia • solo_traveller • ar
6
Pros:

Buena ubicación y camas comodas

Cons:

El baño es incómodo y las toallas pesimas

2026-05-17 • via Nuitee
E
E. • solo_traveller • nl
8
Pros:

Dicht bij het centrum.

Cons:

Beloofde parkeerplekken niet aanwezig.

2026-05-16 • via Nuitee
M
Marcelo • couple • br
9
2026-05-16 • via Nuitee
R
Richard • couple • au
4
Dissappointing. Felt like we were in a budget hotel not an Ibis Styles
Pros:

welcoming staff, adequate breakfast

Cons:

Room was too cold, poorly ventilated and felt damp. the air conditioning was limited to a max of 21 but the room felt colder than that. The shower was very hard to regulate with poor pressure. Although some room facilities, such as the toilet and wash basin were new, the room overall was in need of a makeover. Little hanging space to allow unpacking for a stay of several days. Lighting was poor and the room quite dim. We had a small balcony, but it and the furniture was very dirty, and had clearly not been used for some time. This hotel was more fitting of an Ibis Budget ranking, not the Ibis Styles we are used to.

2026-05-16 • via Nuitee
J
Jean-François • couple • ch
8
Pros:

copieux buffet pour le petit déjeuner et personnel à la réception très aimable et prêt à satisfaire toutes les demandes.

2026-05-15 • via Nuitee
M
Maik • couple • ch
5
2026-05-14 • via Nuitee
A
Adrian • solo_traveller • se
9
2026-05-13 • via Nuitee