Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Value for money
Breakfast options
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.54
There were mentions of issues like mold in bathrooms which negatively affected the cleanliness perception.
Service
8.51
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.05
Consistently noted as excellent, very central with access to various attractions.
Room Quality
6
Multiple comments indicated rooms are small and have issues like foul smells.
Amenities
7.03
The lack of certain amenities (like a microwave) was pointed out, but some pros were noted.
Value for Money
7.49
Some reviews indicated reasonable pricing for location but also noted Switzerland's general expense.
Food and Beverage
7.04
General satisfaction for breakfast with some limitations mentioned.
Overall Experience
7.51
Mixed reviews overall, with positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Modern Rooms with Free Wi-Fi
Experience modern comfort in the heart of Luzern with our stylishly decorated rooms at Ibis Styles. Enjoy the contemporary design, bright colors, and some rooms even feature a balcony. Stay connected with complimentary Wi-Fi access and unwind with a bath and shower in your private bathroom.

Convenient Facilities
Take advantage of our convenient facilities, including a laundry service with dry cleaning options. Need to exchange currency? Our on-site service has got you covered.

Prime Location
Ideally situated, our hotel is just 1 km from the train station and a stone's throw away from the Löwenplatz bus stop. Explore the beauty of Lake Lucerne within a 5-minute walk or try your luck at the Grand Casino, only a short stroll away.

Book your stay at Ibis Styles Luzern for a memorable experience in Luzern’s historic city centre.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2737 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 7.51
L
Leonor Dias • family_with_children • pt
8
Pros:

Localização, simpatia, funcionários e o café que estava disponivel para os hóspedes

Cons:

Nada a apontar

2026-03-28 • via Nuitee
M
martin • extended_group • ar
8
Buena opción para pasar un fin de semana
Pros:

El desayuno simple, pero bien. La habitacion muy espaciosa. El baño con doble lavabo fue óptimo para poder usar el baño en simultaneo. La ubicación es buena, pero hay poco lugar de estacionamiento en la calle. Tuvimos que dejar el auto a unos 300 metros. Es una buena opción para pasar un fin de semana.

Cons:

Por la descripción esperaba un hotel más moderno. Pero estaba todo muy aceptable. El desayuno podría mejorarse.

2026-03-25 • via Nuitee
R
ROSANGELA SALES • solo_traveller • br
10
Perfeito e surreal
Pros:

Amamos tudo, localização no centro da cidade. Em frente ao supermercado aonde encontramos tudo.
Hotel confortável, oferece café preto com leite e água gratuito e ainda lhe oferece passagens de bus gratuitas.

Eu vou voltar sempre, amei o hotel.

Fica coração da cidade, praticamente em frente ao lado.

Quartos confortáveis e atendimento maravilhoso da recepção.

Cons:

Amei tudo

2026-03-25 • via Nuitee
R
ROSANGELA SALES • couple • br
10
Perfeito
Pros:

Hotel maravilhoso

Coração de Lucerna

Em frente a mercado e ao centro da cidade.

Super indico

Cons:

Amei tudo

2026-03-25 • via Nuitee
N
nikolaos • solo_traveller • ch
7
2026-03-25 • via Nuitee
L
Laila • couple • br
8
Padrão Ibis com boa localização e atendimento.
Pros:

Bom atendimento e café da manhã. Refeitório com café e chá disponível gratuitamente o tempo todo. Ótimo custo-benefício.

2026-03-24 • via Nuitee
B
Bert • solo_traveller • nl
8
Prima, voldoet aan mijn wensen.
Pros:

Dicht bij het station en centrum

2026-03-24 • via Nuitee
I
Ilke • family_with_children • de
8
2026-03-23 • via Nuitee
C
Cathy • couple • gb
9
Lovely room, great hotel near lakefront and old town. Friendly, helpful staff.
Pros:

Lovely room in a great hotel. Very good location right near the lakefront and near to the old town for great bars and restaurants. Complimentary coffee was great. Staff were really friendly and helpful.

Cons:

Nothing all was good.

2026-03-23 • via Nuitee
E
Edwina • family_with_children • de
8
2026-03-22 • via Nuitee
S
sabreena • couple • gb
9
Good location, simple and basic
Pros:

Good location near the train station. Clean spacious rooms. Good self serving vending machines and tea and code in the room.

Cons:

Nothing

2026-03-22 • via Nuitee
M
Marianne • solo_traveller • de
9
Good for a simple and straightforward stay.
Pros:

Good location and very friendly staff.

Cons:

The breakfast was a bit disappointing: undercooked sausages and cold scrambled eggs.

2026-03-22 • via Nuitee
M
Maria Marta • couple • ar
8
Pros:

Estaba bien limpio un poco pequeño

Cons:

Me hubiera gustado que tuviera una heladería

2026-03-22 • via Nuitee
M
Mahood • family_with_children • gb
10
Pros:

Everything best hotel in Switzerland

2026-03-21 • via Nuitee
V
VK • family_with_children • in
7
2026-03-21 • via Nuitee
A
Andranik • couple • am
5
2026-03-19 • via Nuitee
E
Elisabete • couple • br
8
Pros:

Localização excelente e bom café da manhã.

Cons:

Cama junto da parede, toalhas de baixa qualidade, banheira sem suporte para sair dela, podendo ocasionar acidentes. Estacionamento é na rua, em ruas no entorno.

2026-03-19 • via Nuitee
N
Natalia • couple • cr
10
Una excelente estancia
Pros:

Hotel con excelente ubicación, personal atento y amable.

2026-03-18 • via Nuitee
H
Hakan • family_with_children • tr
10
2026-03-18 • via Nuitee
H
harshal shete • family_with_children • de
8
Pros:

Good

Cons:

Parking was only the concern.

2026-03-18 • via Nuitee