ACP Hotel Houston Westchase, MOD Collection by Sonesta

Hotels
MOD, A Sonesta Collection
7.8 (640 reviews)
6855 West Sam Houston Parkway South , Houston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Unclean rooms
Limited breakfast options

Categories

Cleanliness
7.3
Multiple reviews indicated issues such as dirty beds and smelly rooms.
Service
8.8
The staff is generally friendly and helpful, though some reviews mention service could be improved.
Location
8.8
Many reviewers praised the hotel's convenient location in Chinatown.
Room Quality
7.8
Some rooms were noted as clean but others suffered from poor mattress quality and odors.
Amenities
6.8
Reviews indicated issues with the pool and some amenities not functioning properly.
Value for Money
8.3
General consensus indicates the hotel offers good value despite some drawbacks.
Food and Beverage
6.3
Breakfast options are limited, lacking variety and some guests expressed dissatisfaction.
Overall Experience
8.3
Despite some negative aspects, many reviewers expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:14

Property Description

Convenient Location in the Heart of Chinatown
Located near Interstate 10, the ACP Hotel Westchase offers easy access to downtown Houston attractions and the vibrant Galleria Mall.

Modern Amenities for a Comfortable Stay
Guests can enjoy free high-speed internet, in-room microwaves, refrigerators, and a 24-hour fitness center at the Houston Westbelt Hilton Garden Inn.

On-Site Dining and Business Facilities
Indulge in on-site dining options, utilize the modern business center, and take advantage of the 24-hour convenience store during your stay.

Book now for a delightful and convenient experience at the ACP Hotel Westchase!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

7.8
Based on 640 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.3
T
Thao extended_group us
4
2026-08-29 via Nuitee
P
Pesto solo_traveller us
3
Yuk
Pros:

The staff was fine, breakfast was average. Old bread and toaster only toasted on one side,

Cons:

The sheets from the pervious occupant were not changed. We slept in soiled sheets for two nights. Did not see blood on sheets from pervious user until morning of the third day. Thought it might have been stained sheets but we washed off the blood with a wet cloth. Sicking period. As we watched to lady change the bed the mattress was badly stained with various body fluids. When confronted the older guy with a beard told us we did not request house keeping. I told him the sheets were not changed from the pervious. The place is a beautiful hotel but the take short cuts when ever possible. Nathan was outstanding and the only one who gave a care.

2026-08-27 via Nuitee
A
An solo_traveller us
10
2026-08-20 via Nuitee
A
Andy couple us
10
It's was great.
2026-08-17 via Nuitee
K
Kitchen couple us
5
Cons:

Ac for the room needs to be fixed

2026-08-16 via Nuitee
A
Andy couple us
10
Great
Pros:

Everything

Cons:

Nothing

2026-08-11 via Nuitee
A
Aranda solo_traveller us
8
Pros:

Why do we have to request room cleaning service every day? Isn't room cleaning service supposed to be without request?

Cons:

These days, the room was cleaned only one day out of the four we stayed. We had to request it at the front desk, but they didn't tell us we had to do that every day.

2026-08-10 via Nuitee
B
Binh family_with_children us
10
2026-08-10 via Nuitee
S
Stanislav family_with_children us
8
2026-08-08 via Nuitee
T
Trung solo_traveller us
4
Pros:

Location

Cons:

The shower , no hot water

2026-08-05 via Nuitee
J
Josue couple us
8
👍
Pros:

Yes

Cons:

👌

2026-07-19 via Nuitee
M
Marjono solo_traveller us
8
2026-07-17 via Nuitee
M
MOHAMMAD IRFAN couple ae
1
Pls dont book this hotel through booking.com they never refund the money even they r wrong
Pros:

Nothing.

Cons:

The staff, facilities and the way they talk.

2026-07-17 via Nuitee
Q
Quoc couple us
10
2026-07-10 via Nuitee
L
Lâm extended_group us
10
Tuyệt vời
Pros:

Thoải mái

2026-06-28 via Nuitee
V
Vásquez couple pa
8
2026-06-28 via Nuitee
N
Nguyen couple us
8
2026-06-27 via Nuitee
J
Jonas solo_traveller se
5
2026-06-22 via Nuitee
K
kathleen solo_traveller us
9
good access for on=the-go visit
Pros:

room had a keurig coffee maker and choice of items. beds were comfortable, night was quiet despite being right on a highway. had a small maint. problem that was fixed immediately.

Cons:

water leak was not their fault! but lobby was damp.

2026-06-22 via Nuitee
R
Rolly couple us
8
2026-06-22 via Nuitee