ACP Hotel Houston Westchase, MOD Collection by Sonesta

Hotels
•
Sonesta Hotels
7.8 (588 reviews)
6855 W Sam Houston Pkwy S, Houston, Texas, 77072 , Houston , US
1-713-270-6100

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Unclean rooms
Limited breakfast options

Categories

Cleanliness
7.3
Multiple reviews indicated issues such as dirty beds and smelly rooms.
Service
8.8
The staff is generally friendly and helpful, though some reviews mention service could be improved.
Location
8.8
Many reviewers praised the hotel's convenient location in Chinatown.
Room Quality
7.8
Some rooms were noted as clean but others suffered from poor mattress quality and odors.
Amenities
6.8
Reviews indicated issues with the pool and some amenities not functioning properly.
Value for Money
8.3
General consensus indicates the hotel offers good value despite some drawbacks.
Food and Beverage
6.3
Breakfast options are limited, lacking variety and some guests expressed dissatisfaction.
Overall Experience
8.3
Despite some negative aspects, many reviewers expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:14

Property Description

Discover your perfect getaway at ACP Hotel Houston Westchase, MOD Collection by Sonesta, where comfort meets convenience in the heart of Houston.

Recreational Retreat
Unwind at our refreshing outdoor pool or soothe your senses in the hot tub. For fitness enthusiasts, our 24-hour fitness center has everything you need to keep active throughout your stay.

Gastronomic Delights
Savor authentic Chinese cuisine at Home Restaurant, complemented by a stylish bar/lounge. Enjoy the flexibility of room service to relish delicious meals in the comfort of your room.

Business & Event Facilities
With 5000 square feet of versatile meeting space, our aparthotel is ideal for events. Stay connected with complimentary wired and wireless internet access, plus a 24-hour business center for all your professional needs.

Book your unforgettable stay today at ACP Hotel Houston Westchase!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.8
Based on 588 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.3
R
Raymond • solo_traveller • us
8
Good experience
Pros:

Location, staffs (especially the girls working at front desk, they are so friendly and helpful. )

Cons:

Breakfast

2026-04-10 • via Nuitee
Вурсиченко • family_with_children • us
8
2026-04-08 • via Nuitee
J
Joseliza • family_with_children • us
7
Great as always!
Pros:

Its location and proximity to Chinatown is 5 stars!!!

Cons:

Maybe just outdated compared to newer hotels.

2026-03-28 • via Nuitee
A
Arsheah • couple • us
1
2026-03-24 • via Nuitee
Q
Quinny • family_with_children • us
9
2026-03-22 • via Nuitee
K
Khuong • family_with_children • us
8
2026-03-19 • via Nuitee
M
Michael • couple • us
7
2026-03-18 • via Nuitee
W
Washington • family_with_children • us
1
Pros:

Nothing really the staff was very rude. I asked for assistance and didn't receive any. Example I asked the night shift I assume they were shift changing for assistance with the printer and received a very negative uncomfortable reaction. Never received the assistance and for some reason I couldn't receive my breakfast which I knew was complimentary the cook,staff asked me for a ticket that I was unaware you had to have. I didn't receive my food until I had a ticket. Very rude and unprofessional staff and I'm not one to yell the Race card because that's not my style.The price I paid alone with the coldness and out of place feeling that the majority race staff they have makes me question. Roaches crawling, discriminatory staff. The price needs to drop for African American.

Cons:

Nothing

2026-03-18 • via Nuitee
W
wang • couple • us
8
2026-03-12 • via Nuitee
J
Joy Mac • extended_group • us
5
Pros:

The last-minute booking availability

Cons:

I didn’t like the staff not friendly

2026-03-05 • via Nuitee
D
Dai • family_with_children • us
7
2026-03-03 • via Nuitee
X
Xiaoliang • solo_traveller • us
8
2026-02-22 • via Nuitee
T
Tan • couple • us
9
Pros:

I like this location.

2026-01-20 • via Nuitee
N
Nathalie • family_with_children • us
7
2026-01-19 • via Nuitee
P
Pearl • solo_traveller • us
9
Great
Pros:

The bed

Cons:

Air Conditioner very loud

2026-01-19 • via Nuitee
W
wang • couple • us
10
2026-01-19 • via Nuitee
C
CRISTIAN SOHOM • solo_traveller • gt
10
2026-01-17 • via Nuitee
S
Scott • solo_traveller • us
10
2026-01-15 • via Nuitee
C
Ciara • couple • us
8
Pros:

I liked the room set up and the fact they had a microwave very spacious , fridge and a tub.

Cons:

It was a beautiful hotel but the workers seemed very passive aggressive not very friendly

2026-01-15 • via Nuitee
N
Nga • couple • us
5
Pros:

Breakfast is good!

Cons:

The floor stain the wall

2026-01-15 • via Nuitee