ACP Hotel Houston Westchase, MOD Collection by Sonesta

Hotels
Sonesta Hotels
7.8 (588 reviews)
6855 W Sam Houston Pkwy S, Houston, Texas, 77072 , Houston , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Unclean rooms
Limited breakfast options

Categories

Cleanliness
7.3
Multiple reviews indicated issues such as dirty beds and smelly rooms.
Service
8.8
The staff is generally friendly and helpful, though some reviews mention service could be improved.
Location
8.8
Many reviewers praised the hotel's convenient location in Chinatown.
Room Quality
7.8
Some rooms were noted as clean but others suffered from poor mattress quality and odors.
Amenities
6.8
Reviews indicated issues with the pool and some amenities not functioning properly.
Value for Money
8.3
General consensus indicates the hotel offers good value despite some drawbacks.
Food and Beverage
6.3
Breakfast options are limited, lacking variety and some guests expressed dissatisfaction.
Overall Experience
8.3
Despite some negative aspects, many reviewers expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:14

Property Description

Discover your perfect getaway at ACP Hotel Houston Westchase, MOD Collection by Sonesta, where comfort meets convenience in the heart of Houston.

Recreational Retreat
Unwind at our refreshing outdoor pool or soothe your senses in the hot tub. For fitness enthusiasts, our 24-hour fitness center has everything you need to keep active throughout your stay.

Gastronomic Delights
Savor authentic Chinese cuisine at Home Restaurant, complemented by a stylish bar/lounge. Enjoy the flexibility of room service to relish delicious meals in the comfort of your room.

Business & Event Facilities
With 5000 square feet of versatile meeting space, our aparthotel is ideal for events. Stay connected with complimentary wired and wireless internet access, plus a 24-hour business center for all your professional needs.

Book your unforgettable stay today at ACP Hotel Houston Westchase!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.8
Based on 588 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.3
T
Tan couple us
9
Pros:

I like this location.

2026-01-20 via Nuitee
W
wang couple us
10
2026-01-19 via Nuitee
P
Pearl solo_traveller us
9
Great
Pros:

The bed

Cons:

Air Conditioner very loud

2026-01-19 via Nuitee
N
Nathalie family_with_children us
7
2026-01-19 via Nuitee
C
CRISTIAN SOHOM solo_traveller gt
10
2026-01-17 via Nuitee
N
Nga couple us
5
Pros:

Breakfast is good!

Cons:

The floor stain the wall

2026-01-15 via Nuitee
C
Ciara couple us
8
Pros:

I liked the room set up and the fact they had a microwave very spacious , fridge and a tub.

Cons:

It was a beautiful hotel but the workers seemed very passive aggressive not very friendly

2026-01-15 via Nuitee
S
Scott solo_traveller us
10
2026-01-15 via Nuitee
T
Thanh solo_traveller de
10
2026-01-11 via Nuitee
D
Devontae couple us
10
Pros:

Everything

Cons:

N/a

2026-01-09 via Nuitee
B
BRIAN couple us
1
2026-01-05 via Nuitee
D
de la Cruz couple us
7
Good, I wish it could be better.
Pros:

One of reason we always come here is its proximity to Chinatown’s food hub i.e. No parking troubles and inching your way to short traffic distance.

Cons:

We always have stayed here but for some reason only 1 working elevator is used over our weekend stay. The ice machine is also not working on their recommended floor.

2026-01-05 via Nuitee
M
MUHAMMAD QAMAR UR family_with_children pk
10
Very good hotel
Pros:

Location

Cons:

Surroundings

2026-01-05 via Nuitee
S
SHUQUAN solo_traveller us
10
The environment is good, located in Chinatown, the hotel is well equipped, clean and beautiful.
Pros:

The staff is friendly and eager to help every customer.It is commendable that the Chinese receptionist at the front desk, Sydney, is thoughtful, professional and responsible.

Cons:

Breakfast is simple, lack of Chinese food, suggest adding soybean milk, fried dough sticks, meat buns.

2026-01-01 via Nuitee
Y
Young family_with_children us
10
Pros:

Everything

Cons:

Breakfast was basic

2025-12-29 via Nuitee
J
john couple us
10
Very professionalism
Pros:

Easy and convenient

Cons:

Can’t used the pool

2025-12-25 via Nuitee
D
Devontae couple us
9
2025-12-24 via Nuitee
K
Kim couple us
9
2025-12-22 via Nuitee
E
ERIC family_with_children my
8
Value for money
Pros:

Affordable and good

Cons:

Staff service could be improved further

2025-12-21 via Nuitee
G
Gary II family_with_children us
5
Pros:

Collect the location.The hotel is very easy to get to.

Cons:

The bed was a bit uncomfortable, I sort of just sank into it

2025-12-14 via Nuitee