MIMARU Tokyo Shinjuku West

Hotels
9.6 (2281 reviews)
Shinjuku-ku, Nishi-Shinjuku 3-3-11 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Family-friendly accommodations
Cons:
Laundry availability issues
Some distance from train station

Categories

Cleanliness
9.49
Guests mention clean rooms and clean sheets but experience wait times for laundry.
Service
9.96
Staff were friendly and accommodating, although some language barriers existed.
Location
9.5
Proximity to shopping and dining is a plus, though some guests found it a bit far from the station.
Room Quality
9.95
Rooms are noted as functional, spacious, and suitable for families, with a cozy atmosphere.
Amenities
9.48
Laundry and cooking facilities available, though some issues with dryer efficiency were reported.
Value for Money
9.44
Good for families, with spacious rooms and convenient amenities, though location may vary in convenience.
Food and Beverage
8.99
Nearby convenience stores for meals, but limited on-site options.
Overall Experience
10
Overall positive reviews with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Modern Accommodation in Central Tokyo

Convenient Amenities: Enjoy free WiFi, air conditioning, and a range of in-room facilities including a fridge, microwave, and kettle.

Nearby Attractions: Explore popular points of interest such as Shinjuku Central Park and Memorial Museum for Soldiers, all within walking distance.

Easy Access: Just 200 meters from Bunka Gakuen Costume Museum and a short distance to Tokyo's city centre, MIMARU TOKYO SHINJUKU WEST offers a prime location for your stay.

Book now for a memorable experience in the heart of Tokyo!

Important information:

The front desk is open from 07:00-22:00.

Guests arriving after 22:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2281 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
N
Nicole • solo_traveller • au
10
2026-04-12 • via Nuitee
H
HSIEN LIN • extended_group • tw
10
2026-04-10 • via Nuitee
V
Van Anh • family_with_children • au
7
2026-04-08 • via Nuitee
R
Rosemarie • family_with_children • us
10
Spacious and clean
Pros:

Room size that accommodates family of 4

Cons:

Trash and post in front of facility

2026-04-08 • via Nuitee
C
Caroline • family_with_children • se
9
2026-04-07 • via Nuitee
S
Siobhan • family_with_children • hk
8
2026-04-06 • via Nuitee
L
Larissa • solo_traveller • au
10
2026-04-06 • via Nuitee
J
Jeffrey • family_with_children • us
6
2026-04-04 • via Nuitee
E
Erwin • family_with_children • id
9
Good
Pros:

Near Shinjuku Station

Cons:

Nothing

2026-04-01 • via Nuitee
V
Vinod Vitthal Lamadade • family_with_children • in
10
Pros:

Large rooms, bunk beds for kids, kitchen

Cons:

Location was good, but could have been better. Had to walk 15-20 mins to nearest metro station. Not near to malls/ shopping area.

2026-04-01 • via Nuitee
C
CHUN WAH • family_with_children • ca
8
2026-03-30 • via Nuitee
E
Enkhtur • family_with_children • sg
4
2026-03-30 • via Nuitee
J
Jovi • family_with_children • sg
7
Comfortable room with amenities
Pros:

Good size room considering it’s Tokyo

2026-03-30 • via Nuitee
B
Brett • family_with_children • au
8
Good but average location.
Pros:

MIMARU are great reliable chain of hotels. The hotel was clean with good facilities.

Cons:

The location isn’t great. Anything worth visiting is a 15 minute walk away. The staff were nice but not as warm and friendly as other MIMARU hotels we stayed in

2026-03-29 • via Nuitee
K
Keith • family_with_children • hk
9
2026-03-29 • via Nuitee
S
Shawn • family_with_children • ca
7
Good idea, but poor design execution.
Pros:

The room was clean and the hotel staff were excellent.

Cons:

We booked a room for 4. Two single beds were basic. The other two beds were Ikea level mats on the floor. I understand that there is a traditional element to this, but it was the poorest layout of the three Mimaru's we stayed at on this trip.

2026-03-28 • via Nuitee
L
Livia • family_with_children • ca
9
Great hotel near but not close to Shinjuku station
Pros:

A clean, modern apartment-style hotel that comfortably fit two adults and two teenagers. Simple and well-designed, with great amenities including slippers, toiletries, luggage forwarding, and reliable WiFi — same thoughtful touches as the Mimaru brand delivers elsewhere.
What we liked: Spacious enough for a family of four, spotlessly clean, and the in-room extras made the stay easy. Luggage forwarding handled on-site was a genuine convenience. Close to Shinjuku which is a transit hub to the rest of Tokyo, where there are a lot of shops and restaurants.

Cons:

What to know before you book: Beds and pillows are quite firm — worth knowing if you’re a light sleeper or have back sensitivities. Storage is minimal, just a small hanging rack at the entrance, so plan to live out of your suitcases.
The bigger consideration is location. The hotel is about a 15-minute walk from Shinjuku Station — which sounds manageable until you factor in that Shinjuku is one of the most complex train stations in the world, spanning several city blocks. Every outing requires building in extra time just to navigate the station itself. The surrounding area has little in terms of restaurants or attractions, so you’ll be relying on Shinjuku as your hub for almost everything. A 7-Eleven and nearby convenience stores help for essentials.

2026-03-27 • via Nuitee
J
Judy • family_with_children • us
8
good place to stay with family especially with kids with more space. The main shinjuku station is still a 15 minute wal
Pros:

I liked how staff spoke english and was very friendly

Cons:

It was still about 15 minutes walk to man shinjuku station

2026-03-26 • via Nuitee
W
Winston • family_with_children • sg
9
2026-03-25 • via Nuitee
S
Solange • family_with_children • us
10
2026-03-19 • via Nuitee