MIMARU Tokyo Shinjuku West

Hotels
9.6 (2244 reviews)
Shinjuku-ku, Nishi-Shinjuku 3-3-11 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Family-friendly accommodations
Cons:
Laundry availability issues
Some distance from train station

Categories

Cleanliness
9.49
Guests mention clean rooms and clean sheets but experience wait times for laundry.
Service
9.96
Staff were friendly and accommodating, although some language barriers existed.
Location
9.5
Proximity to shopping and dining is a plus, though some guests found it a bit far from the station.
Room Quality
9.95
Rooms are noted as functional, spacious, and suitable for families, with a cozy atmosphere.
Amenities
9.48
Laundry and cooking facilities available, though some issues with dryer efficiency were reported.
Value for Money
9.44
Good for families, with spacious rooms and convenient amenities, though location may vary in convenience.
Food and Beverage
8.99
Nearby convenience stores for meals, but limited on-site options.
Overall Experience
10
Overall positive reviews with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Modern Accommodation in Central Tokyo

Convenient Amenities: Enjoy free WiFi, air conditioning, and a range of in-room facilities including a fridge, microwave, and kettle.

Nearby Attractions: Explore popular points of interest such as Shinjuku Central Park and Memorial Museum for Soldiers, all within walking distance.

Easy Access: Just 200 meters from Bunka Gakuen Costume Museum and a short distance to Tokyo's city centre, MIMARU TOKYO SHINJUKU WEST offers a prime location for your stay.

Book now for a memorable experience in the heart of Tokyo!

Important information:

The front desk is open from 07:00-22:00.

Guests arriving after 22:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2244 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
L
Lucero • extended_group • us
10
It was very quiet and 6 mintute walk to the Tokyo marathon!!
Pros:

Clean, staff was very helpful and close to everything!

Cons:

No complaints.

2026-03-07 • via Nuitee
A
Anthony • family_with_children • au
9
Good size rooms in good location
Pros:

Good size family rooms

2026-03-06 • via Nuitee
K
KaYee Tiffany • family_with_children • au
9
2026-03-06 • via Nuitee
J
Jenny • family_with_children • us
10
Wonderful and welcoming.
Pros:

A lovely apartment hotel in a great location. We really appreciated the kitchenette. And the front desk staff were so helpful and kind. A great spot for our first family visit to Tokyo.

Cons:

Beds were a bit firm for our liking.

2026-03-05 • via Nuitee
C
Chillinsky • family_with_children • us
9
The most perfect family spot in Kyoto!
Pros:

Loved the room and amenities in the room. Easy to get to subway and transit. Walkable to major tourist attractions.

Cons:

The only nice to has would’ve been a restaurant in the hotel, but we knew that wasn’t part of the property and it was great to hop around town for food!

2026-03-04 • via Nuitee
C
CHING-YI • family_with_children • tw
7
Pros:

距離新宿站不算太遠，超商熟食街超市都方便，每天換浴巾

Cons:

衛生紙擦手紙等備品準備略不夠，廁所有異味

2026-03-03 • via Nuitee
L
Lucero • extended_group • us
10
Clean, comfortable and great to walk around the city.
Pros:

Everything

Cons:

Nothing to complain about.

2026-03-02 • via Nuitee
C
Chun-Yen • extended_group • tw
6
2026-03-01 • via Nuitee
S
Sureeporn • extended_group • th
10
Pros:

The staff team is very excellent and helpful. The room was spacious and suited for our family. Everything was good and impressed.

Cons:

Hotel location quite far from Shinjuku station if compare with Ikebukuro branch.

2026-02-27 • via Nuitee
M
María Juliana • extended_group • ar
10
Excelente
Pros:

Ubicación muy buena

2026-02-26 • via Nuitee
M
Monica • family_with_children • au
9
Pros:

Had an excellent stay at Mimaru! 🌟

The staff were incredibly warm, helpful, and always ready to assist with anything we needed. The room was spacious, clean, and perfect for a comfortable stay. Everything was thoughtfully set up, which made our trip even more enjoyable.

Highly recommend and would definitely stay again!

Cons:

The location is slightly further from the station

2026-02-24 • via Nuitee
Y
Yu Jung • family_with_children • tw
10
2026-02-24 • via Nuitee
L
Lashua • family_with_children • us
9
Very nice room, helpful staff and great location.
Pros:

The staff are top notch. So friendly and helpful. They really went out of the way to make our stay enjoyable by making recommendations for us and explaining Japanese ways of doing things to us.

Cons:

I wish there was breakfast or even coffee at the hotel. They have instant in the rooms but it wasn’t great. However the kitchenette setup made it easy to buy food and store it in the room.

2026-02-23 • via Nuitee
S
Sofia • family_with_children • us
10
2026-02-22 • via Nuitee
R
Rita • extended_group • id
10
2026-02-13 • via Nuitee
R
Rita • extended_group • id
10
2026-02-13 • via Nuitee
A
Annabelle Mary • family_with_children • nz
9
Pros:

Location, modern room,convenient to station

Cons:

Bed was too hard. everything else was good

2026-02-11 • via Nuitee
T
TZUWEN • extended_group • tw
10
地點服務及設備都好，有機會會再入住
Pros:

整體都很不錯👍🏻，貼心

Cons:

室內暖氣聲音很大，很像車水馬龍

2026-02-10 • via Nuitee
H
HUNG-HSIANG • family_with_children • tw
10
2026-02-10 • via Nuitee
F
FERNANDO • family_with_children • ar
10
2026-02-10 • via Nuitee