The Bay Hotel

Hotels
8.8 (1640 reviews)
69 Victoria Road , Cape Town , ZA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and views
Cons:
Breakfast service chaos
Some maintenance issues in rooms

Categories

Cleanliness
8.38
Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.
Service
9.35
Staff were attentive, friendly and provided exceptional service.
Location
9.39
Fantastic location right in front of the beach with beautiful views.
Room Quality
8.84
Rooms were luxurious, but some were dated and had maintenance issues.
Amenities
8.87
Excellent amenities including the spa, sauna, and swimming pool.
Value for Money
8.33
Perceived as a bit pricey for the experience.
Food and Beverage
8.38
Food quality varied; breakfast service was chaotic, impacting overall satisfaction.
Overall Experience
8.85
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Luxury Beach Hotel with Stunning Views

Outdoor Pools and Private Balconies: Enjoy the luxury of 4 outdoor pools and private balconies with spa baths offering breathtaking views of the Atlantic Ocean and Twelve Apostles Mountain Range.

Sandy B Private Beach Club: Indulge in exotic drinks at the sun deck of the private beach club, offering a relaxing atmosphere just steps away from the hotel.

Wellness and Fitness Facilities: Pamper yourself with in-room massages or beauty treatments at the spa center. Stay active at the fitness center or Padel Club with multiple courts for your enjoyment.

Experience luxury and relaxation at The Bay Hotel. Book now for an unforgettable stay by the beach.

Important information:

Please note guests are required to show a photo ID and credit card upon check-in. The card must match the one used to guarantee the booking.

We are doing everything in our power to keep any disruption to a minimum. The renovation work takes place during the day from Mondays to Saturdays between 08:00am- 17:00pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Wed, Sep 23, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.8
Based on 1640 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
D
Dominika • solo_traveller • cz
7
2026-10-24 • via Nuitee
J
Jim • couple • gb
8
Very good and would go back if less noisy
Pros:

Location

Cons:

The noise from the road and banging hotel
Doors

2026-10-23 • via Nuitee
C
chantelle • couple • gb
10
Really great.
Pros:

Location is great. Families great. Breakfast delicious. Staff lovely.

Cons:

The mountain side rooms are more like padel court rooms. Not great.

2026-10-21 • via Nuitee
M
Michael • couple • gb
10
Comfortable luxurious stay on Camps Beach
Pros:

Central Camps Bay location. Very large rooms with complimentary wine. Very friendly staff and efficient service. 4 swimming pools and main pool is a good size with lots of towels. Traditional braai bbq is excellent.

Cons:

Odd range of plug sockets some of which did not work with uk chargers (as the power switch gets in the way). In built usbc chargers are slow.

2026-10-21 • via Nuitee
T
Tondani • solo_traveller • za
8
Excellent location.
Pros:

I love that the hotel is rite at the beach.

Cons:

That my room key was no longer working 5 minutes before check-out, had to go back to re-activate it to be called 5 minutes later that my check-out time has passed.

2026-10-19 • via Nuitee
M
Michael • couple • de
10
Wunderschönes Hotel mit toller Lage
Pros:

Wunderschönes Hotel mit toller Lage. Nur durch eine Straße von der wunderschönen Camps Bay getrennt. Hinter dem Hotel hatte man Blick auf den Tafelberg. Sehr große top ausgestattete Zimmer. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück war sehr gut. Es hat einfach alles gepasst. Wir kommen wieder.

2026-10-19 • via Nuitee
O
Oliver • couple • de
8
Die Lage macht‘s
Pros:

Lage top, Frühstück super!

Cons:

Pool nicht geheizt, Hotel insgesamt in die Jahre gekommen. Roomservice unzuverlässig (benutze Handtücher wurden mitgenommen aber keine neuen gebracht etc.) Poolzimmer schön von der Aufteilung und Lage aber Teppichboden stark verschmutzt.

2026-10-19 • via Nuitee
A
Alex • couple • gb
9
Gorgeous hotel in perfect location with amazing staff and facilities
Pros:

The hotel is stunning - staff super accommodating / helpful, great location, the bars and food were fabulous!

Cons:

It’s advertised as being next to the padel court so you can hear the games although they do stop at 10pm, so wasn’t really an issue.

2026-10-17 • via Nuitee
H
Hanan • family_with_children • ae
10
Pros:

خدمة السبا او مركز العافية في الفندق غير مباليين وعندهم خربطه في المواعيد لكن السبا او مركز العافية اللي في الطرف الآخر وبعد تابع للفندق مرتب وصدق فرق بالتعامل وأفضل من الفرع اللي داخل الفنذق


الفندق موقعه في مقابل البجر وحوالينه كوفيات ومطاعم والموقع رهيب

2026-10-15 • via Nuitee
D
Dirk • solo_traveller • za
9
Pros:

Loved the hotel

Cons:

The local drumming and singing of young African children was harassing and concerning
Sunday night till after eight at night was unacceptable.

2026-10-12 • via Nuitee
M
Maureen • couple • us
9
Great location for a visit to the highlights of Cape Town, restaurant staff and front desk were friendly and helpful Esp
Pros:

The location is great, terrific views of the beach, close to the sites we wanted to visit. Staff were very helpful and generally service was very good

Cons:

Occasionally the housekeeping was a little erratic

2026-10-11 • via Nuitee
M
Mosa • family_with_children • za
5
2026-10-08 • via Nuitee
P
Patrik • couple • ch
9
2026-10-07 • via Nuitee
S
Shane • couple • us
10
It was a fantastic stay where we relaxed and had fun.
Pros:

We really enjoyed the breakfast in terms of food quality and options. The building itself is beautiful, up-to-date, and located in an excellent location in Camps Bay.

Cons:

Laundry service at the hotel could be cheaper.

2026-10-07 • via Nuitee
B
Brian • couple • za
9
2026-09-18 • via Nuitee
A
Ahmed • couple • sa
10
2026-09-18 • via Nuitee
K
Kiyasha • solo_traveller • za
10
2026-09-17 • via Nuitee
C
Chelle Foley • solo_traveller • au
10
Pros:

The hotel, location and staff were incredible. The hotel offered complimentary mini bar which was replenished daily. Best breakfast Ive ever had. When next in Capetown I would choose to stay at the Sarova Stanley again.

2026-09-17 • via Nuitee
N
Nonkanyiso • family_with_children • za
8
Pros:

It was perfect

Cons:

the renovations next to our room, paint smell and the noise from the street

2026-09-16 • via Nuitee
O
Oliver • extended_group • de
8
2026-09-09 • via Nuitee