The Bay Hotel

Hotels
Village & Life
8.8 (1275 reviews)
69 Victoria Road, Camps Bay, Cape Town, Western Cape, 8040 , Cape Town , ZA

Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and views
Cons:
Breakfast service chaos
Some maintenance issues in rooms

Categories

Cleanliness
8.38
Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.
Service
9.35
Staff were attentive, friendly and provided exceptional service.
Location
9.39
Fantastic location right in front of the beach with beautiful views.
Room Quality
8.84
Rooms were luxurious, but some were dated and had maintenance issues.
Amenities
8.87
Excellent amenities including the spa, sauna, and swimming pool.
Value for Money
8.33
Perceived as a bit pricey for the experience.
Food and Beverage
8.38
Food quality varied; breakfast service was chaotic, impacting overall satisfaction.
Overall Experience
8.85
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Welcome to The Bay Hotel, your luxurious retreat nestled in the stunning Camps Bay area of Cape Town.

Relaxation and Wellness
Indulge in our full-service spa, where rejuvenating massages, body treatments, and facials await you. After your treatment, take a dip in one of our four outdoor swimming pools or unwind in our sauna for the ultimate relaxation experience.

Dining and Entertainment
Savor delectable meals at our two on-site restaurants or enjoy 24-hour room service for a cozy night in. Quench your thirst at one of our vibrant bars, including a beach bar and poolside bar, while soaking up the beautiful surroundings.

Convenient Amenities
Our hotel offers complimentary Wi-Fi, concierge services, and business facilities to ensure a seamless stay. With comfortable guestrooms featuring Smart TVs and spacious sitting areas, you’ll find a perfect blend of comfort and luxury.

Don’t miss out on your dream getaway; book your stay at The Bay Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 1275 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
S
sheila002026 NONE
10
Loved the gesture of a complimentary retreat and the welcoming bottle of bubbly to celebrate my birthday not forgetting
Pros:

The hotel stuff is very attentive to detail. Thanks the bay hotel for making my birthday memorable not forgetting the bubbly and chocolates

2026-06-27 via Tripadvisor
J
Jennifer extended_group us
10
The property is impeccably maintained, offering breathtaking ocean views, lush landscaping, and beautifully designed spa
Pros:

Our family of 5 adults and 3 adult children stayed at The Bay Hotel during the winter season, and every single one of us absolutely loved our experience.

From the moment we arrived, The Bay Hotel exceeded every expectation. After a long day of travel, the staff went above and beyond to make us feel welcome. They graciously accommodated both an early check in and a late checkout to fit our flight schedule, which made all the difference.

The hotel itself is absolutely stunning. The design is modern, elegant, and beautifully decorated, with a relaxed coastal vibe that reminded me of Malibu, California. You're welcomed with a refreshing drink upon arrival, and you'll also receive a discounted massage package for the spa. I highly recommend taking advantage of it because it was one of the best massages I've ever had.

The service here is truly exceptional. Every staff member greeted us with a smile and was eager to help with anything we needed. A special thank you to Caamil, who made our stay even more enjoyable. The hotel bar is even named after him, and after meeting him, it's easy to see why!

The amenities are fantastic, including 24-hour tennis and padel courts, four beautiful pools, and multiple lounge areas to relax throughout the property.

Breakfast was another highlight. The included buffet featured an incredible variety of fresh options, an omelet station, and even a full à la carte menu if you wanted something different, all included in your stay.

The location couldn't be better. The beach is directly across the street, making it effortless to enjoy the ocean, and it's an easy walk to the restaurants, shops, and promenade.

Although we visited during the winter season, the weather was beautiful, and we thoroughly enjoyed lounging by the pools, walking on the beach, and exploring the surrounding area. The Bay Hotel is the perfect destination year-round.

Cons:

Not one thing!

2026-06-27 via Nuitee
S
Suhayl couple za
10
2026-06-27 via Nuitee
S
Sheila couple gb
10
The best birthday gift ever🎉
Pros:

The attention to detail is superb

2026-06-26 via Nuitee
H
Hunter extended_group ie
9
Super staff, easy living in a beautiful location away from the street buzz
Pros:

Amazing location

2026-06-26 via Nuitee
K
Kate couple ie
10
2026-06-25 via Nuitee
M
Margarita solo_traveller cy
9
2026-06-20 via Nuitee
A
Ayman couple sa
10
2026-06-19 via Nuitee
R
R8547GXsw NONE
10
Amazing Location
Pros:

The hotel sits right in the middle of Camps Bay overlooking the beach. They moved us to a better room as they were doing works in the hotel. Staff were really helpful and friendly. Particularly the man who works at the gate, he always was smiling and was very funny. A very memorable stay and a special place.

2026-06-18 via Tripadvisor
G
Geoff & Denise couple nz
10
Fabulous Hotel
Pros:

Fabulous hotel and views. We had a beach/pool view room. Loved our stay here. Great location and views. Staff very friendly, professional and helpful. Great room and facilities. Bar and restaurant was great. Hope On Hop Off bus stops right opposite the hotel. Many restaurants within walking distance from the hotel but we ate at the hotel which was very good. Great bar with amazing sunset views.
Would definitely stay here again.

Cons:

Nothing

2026-06-18 via Nuitee
L
LuccaStep NONE Salvador, State of Bahia
10
Perfect stay at The Bay Hotel
Pros:

Really good and fancy hotel by camps bay. Nice neighborhood and structure. The breakfast is perfect and the staff is well trained.

2026-06-15 via Tripadvisor
D
Darren couple au
7
2026-06-15 via Nuitee
W
WhitiKitty NONE
10
Fabulous Hotel
Pros:

Loved our stay here. Great location and views. Staff very friendly, professional and helpful. Great room and facilities. Bar and restaurant was great. Hope On Hop Off bus stops right opposite the hotel. Many restaurants in walking distance from the hotel but we ate at the hotel which was very good.

2026-06-09 via Tripadvisor
L
Leanne family_with_children gb
6
Nice location
Pros:

Location

Cons:

The room description online suggested that we were booking a connecting room, which was one of the reasons we chose it as we were travelling with children. However, on arrival, it wasn't what we would consider a true connecting room. The rooms shared access to a small hallway, but this area was not private or secure. As a result, we couldn't safely leave both room doors open to allow easy access between rooms, which is typically the main benefit of a connecting room for families with young children. I feel the description could be clearer so that guests know exactly what to expect when booking.

2026-06-09 via Nuitee
B
Bhavish couple ke
7
Great overall stay. Good room setup. Would definitely visit again
Pros:

Fantastic beachfront location with beautiful sunset views. The room was comfortable and well maintained, and the easy access to the beach made the stay even better. A relaxing and enjoyable experience overall. 🌅😊

Cons:

The breakfast selection was quite repetitive and could benefit from more variety. The only downside to the room was the shower design, as it was not fully enclosed, causing water to splash onto the bathroom floor.

2026-06-09 via Nuitee
L
Lauren couple za
9
Will go back
Pros:

It’s comfort in inclement weather and its close proximity to the v and A waterfront to meet friends for dinner.

Cons:

Super breakfasts and really great staff at every level starting with the gate guard to the chef who actually gave me the receipe to his fantastic cheese cake!

2026-06-08 via Nuitee
L
Lauren couple za
9
Worth a return visit.
Pros:

Had a sudden medical emergency and they could not have been more helpful.

Cons:

That in the Capes often inclement winter weather there were many different places to sit with coffee a nice roaring fire and a good book.

2026-06-08 via Nuitee
H
Hendrick solo_traveller za
10
2026-06-07 via Nuitee
J
Jennifer couple au
9
Awesome 5 night stay. Will definitely return.
Pros:

Fantastic location.
Very comfortable room.
Staff were super friendly & helpful.

2026-06-07 via Nuitee
J
jomevans NONE
10
Fantastic Stay
Pros:

Beautiful hotel, in a perfect location in Camp's Bay. Exceeded expectations on location. Staff & food was exceptional - in particular the cafe; lunch & evening BBQ offering. Highly recommend sampling. Beautiful spacious room. Exceptional spa treatments; offers & therapists. Rates alongside the best ever & we travel a fair bit to many different chains & locations.

2026-06-06 via Tripadvisor