The Bay Hotel

Hotels
•
Village & Life
8.8 (1275 reviews)
69 Victoria Road, Camps Bay, Cape Town, Western Cape, 8040 , Cape Town , ZA
27-21-4304444

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Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and views
Cons:
Breakfast service chaos
Some maintenance issues in rooms

Categories

Cleanliness
8.38
Some concerns about cleanliness in the cabana room with drain issues, impacting overall experience.
Service
9.35
Staff were attentive, friendly and provided exceptional service.
Location
9.39
Fantastic location right in front of the beach with beautiful views.
Room Quality
8.84
Rooms were luxurious, but some were dated and had maintenance issues.
Amenities
8.87
Excellent amenities including the spa, sauna, and swimming pool.
Value for Money
8.33
Perceived as a bit pricey for the experience.
Food and Beverage
8.38
Food quality varied; breakfast service was chaotic, impacting overall satisfaction.
Overall Experience
8.85
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Welcome to The Bay Hotel, your luxurious retreat nestled in the stunning Camps Bay area of Cape Town.

Relaxation and Wellness
Indulge in our full-service spa, where rejuvenating massages, body treatments, and facials await you. After your treatment, take a dip in one of our four outdoor swimming pools or unwind in our sauna for the ultimate relaxation experience.

Dining and Entertainment
Savor delectable meals at our two on-site restaurants or enjoy 24-hour room service for a cozy night in. Quench your thirst at one of our vibrant bars, including a beach bar and poolside bar, while soaking up the beautiful surroundings.

Convenient Amenities
Our hotel offers complimentary Wi-Fi, concierge services, and business facilities to ensure a seamless stay. With comfortable guestrooms featuring Smart TVs and spacious sitting areas, you’ll find a perfect blend of comfort and luxury.

Don’t miss out on your dream getaway; book your stay at The Bay Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 1275 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
E
Evgeniia • family_with_children • ru
10
2026-07-18 • via Nuitee
M
mohammed • couple • sa
10
Pros:

المكان جميل وقريب من الشاطي وايضا قريب من المطاعم

Cons:

لا شي

2026-07-15 • via Nuitee
N
Naomi • family_with_children • au
9
Perfect location.
Pros:

Interconnecting rooms were excellent. Very suitable for a family. 4 separate pools. Very good coffee shop and cafe right out front. Excellent gym facilities.

Cons:

Cleaner came into our interconnecting room to store the vacuum.

2026-07-15 • via Nuitee
L
Lida • solo_traveller • za
10
40th Anniversary 2 nigth stay in a seaview room
Pros:

We loved absolutely everything. The friendly staff, premises, food, drinks, ambience etc. And the location top notch. The view excellent.

2026-07-14 • via Nuitee
N
Nellie • family_with_children • sz
8
Pros:

Perfect location, enjoyed breakfast with views

Cons:

None

2026-07-13 • via Nuitee
D
Debra • family_with_children • au
10
A great choice of accomodation.
Pros:

Great location. Lots of restaurants and coffee next to the hotel. Hop on, hop off bus pulls up in front.
Great stay in all respects.

Cons:

Nothing

2026-07-13 • via Nuitee
نهله • family_with_children • sa
6
اشكر الموظف في الاستقبال للاسف نسيت اسمه بس هو ماهو افريقي وطويل ونحيف جدا متعاون ولطيف بحط اسمه في الصوره
Pros:

فربه للشاطئ

Cons:

المبني والاثاث قديم /ايضا حصلت لنا مشكلة الماء طلع من دورة المياه ولم يتم تغيير الغرفه

2026-07-13 • via Nuitee
K
Khalid • couple • sa
7
2026-07-12 • via Nuitee
A
Albert Zinnatov • solo_traveller • ru
10
2026-07-12 • via Nuitee
G
gariboldi2026 • Business • Milan, Lombardy
10
A DREAM EXPERIENCE AT THE BAY HOTEL
Pros:

Beautiful Hotel located just in front of the beach, very comfortable room with a stunning view, the staff has been very kind and everything was just so perfect! We will come back again next year!

2026-07-11 • via Tripadvisor
H
Hendrick • family_with_children • za
10
Exceptional👌
Pros:

Everything

Cons:

Nothing

2026-07-11 • via Nuitee
منصور • family_with_children • sa
1
الموقع جميل لكن ما حدث (الذي تم ذكره اعلاه) سبب عدم الاستمتاع بالإقامة
Pros:

الموقع رائع .

Cons:

غير آمن حيث تعرضت سيارتنا المستأجرة للتخريب المتعمد من قبل شخص من داخل الفندق وتكرر ذلك على مدى اليومين التي سكناها وتم رفع الموضوع للاستقبال لمخاطبة أمن الفندق (الأمن) ولم يتم التجاوب المأمول حيث لم يقدموا لنا أي تجاوب .
نأمل التدخل .

2026-07-11 • via Nuitee
A
Amber • couple • gb
10
Pros:

Lovely pool side room and we were allowed a late check out as we were flying home on the day of departure. Location of hotel great and very central in Camps Bay.

Cons:

Nothing

2026-07-09 • via Nuitee
T
TrvlDad8 • Couples • Parkland, Broward County, Florida
10
Beach heaven
Pros:

What a nice place located directly on the most beautiful Cape Town beach. Very close to the famous table mountain and plenty of restaurants. The most beautiful ocean views around.

2026-07-08 • via Tripadvisor
M
Mark • couple • za
4
I won't go back
Pros:

The location is great.

Cons:

The entire hotel is tired and needs a revamp. The breakfast was awefull. Everything was cold and the cold meats in the cold meat selection were off. The cold beef smelt bad and was visible off.

2026-07-08 • via Nuitee
G
GIACOMO • couple • it
10
Hotel Super in tutto!
Pros:

Tutto super! Location, staff, camera, colazione, palestra, SPA! Molto elegante e raffinato !
Ci è stato anche consentito in late check-out senza alcun costo, ritorneremo sicuramente.

Cons:

Niente tutto perfetto!

2026-07-08 • via Nuitee
S
Salem • couple • ae
7
2026-07-07 • via Nuitee
M
Ms Peggy • solo_traveller • za
10
Pros:

Everything, a walk to the beach and great restaurants. The food was amazing.

Cons:

Nothing

2026-07-06 • via Nuitee
V
Vitor • solo_traveller • br
8
2026-07-05 • via Nuitee
M
Majed • couple • ae
9
2026-07-04 • via Nuitee