Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Breakfast quality
Service during specific incidents

Categories

Cleanliness
6.25
Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75
Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75
Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75
Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75
General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25
Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25
Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25
Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.

Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.

Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.

Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!

Important information:

Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

Please note that the hotel does not accept checks as means of payment.

All guests are required to show a valid ID upon check in.

The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 40 per day + VAT

--

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 9 years old and over stay for US$80 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4696 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 9.25
J
JOSE RUFINO • solo_traveller • cl
9
2026-04-11 • via Nuitee
F
Fernando • family_with_children • cl
8
2026-04-10 • via Nuitee
V
Vicente • couple • cl
6
2026-04-10 • via Nuitee
E
ethel • family_with_children • cl
9
2026-04-09 • via Nuitee
I
ivan • family_with_children • cl
9
Pros:

El espacio de la habitación y la cama

2026-04-09 • via Nuitee
L
Lily • family_with_children • au
9
2026-04-09 • via Nuitee
J
Jose Miguel • extended_group • cl
3
Bajo espectativas
Pros:

Desayuno.

Cons:

El check in muy lento, espere cerca de 20 minutos por otros pasajeros.
Habitación sin copas, las solicité y nunca llegaron.
El mayor problema es que no parece un hotel de 5 estrellas, a lo más 3.

2026-04-08 • via Nuitee
B
Brook • family_with_children • gb
9
Highly recommend
Pros:

Loved the location, staff, pool, spacious room, view and breakfast

Cons:

Air-conditioning was very noisy and sofa-bed was not very comfortable

2026-04-08 • via Nuitee
R
Rafael • family_with_children • br
9
2026-04-07 • via Nuitee
J
Jonathan • solo_traveller • pe
10
Pros:

La Habitación Muy Amplia

Cons:

Todo me gustó

2026-04-07 • via Nuitee
C
Catalina • family_with_children • cl
9
Pros:

La habitación y el desayuno

Cons:

El aire acondicionado hacía mucho ruido. A pesar de apagarlo nos despertamos a las 5am por el agua que corría y el ruido

2026-04-07 • via Nuitee
A
Alejandro • couple • es
9
2026-04-07 • via Nuitee
J
Joao Paulo • couple • br
9
2026-04-06 • via Nuitee
• family_with_children • cl
10
2026-04-06 • via Nuitee
C
CARLA • extended_group • ar
10
Nuestra segunda casa en Santiago
Pros:

Desayuno completo
Excelente ubicación
Habitación amplia
Personal sumamente cordial

2026-04-06 • via Nuitee
N
Natalia • family_with_children • ar
10
Feriado en familia
Pros:

La atención y la comodidad

Cons:

Nada

2026-04-06 • via Nuitee
R
Rafael • family_with_children • cl
10
Pros:

La piscina temperada y el desayuno excelente.

2026-04-06 • via Nuitee
M
Marta • family_with_children • cl
10
Pros:

La atención. El personal muy amable y atento a las necesidades

2026-04-06 • via Nuitee
A
ARTHUR J SOARES • couple • br
10
2026-04-06 • via Nuitee
R
rene • couple • cl
8
Tranquillo
Pros:

Cerca del mall costanera center caminando

Cons:

No puede ser que reserves y te digan que no hay habitaciones como las que reservaste, aunque sea por booking, siento que si reservas por app te tratan súper diferente

2026-04-05 • via Nuitee