Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Breakfast quality
Service during specific incidents

Categories

Cleanliness
6.25
Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75
Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75
Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75
Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75
General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25
Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25
Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25
Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.

Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.

Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.

Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!

Important information:

Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

Please note that the hotel does not accept checks as means of payment.

All guests are required to show a valid ID upon check in.

The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 40 per day + VAT

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 9 years old and over stay for US$80 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4773 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 9.25
H
Hernán Enrique • solo_traveller • ar
4
Pros:

El desayuno

Cons:

No funcionaba la calefacción de la habitación y el baño estaba tapado

2026-05-09 • via Nuitee
L
lwandalsen • couple • br
8
ótima localização para fazer tudo a pé
Pros:

ótima localização, perto do SKy Costanera
ótimo café da manhã, com muita variedade e espaço
hotel perto do MUT, perto do metrô, supermercados, kioskos, restaurantes, cafés, farmácias, perto de tudo
quarto muito espaçoso com cortesia de água para hóspedes, todos dias eles adicionam mais
cama ótima, tv smart, internet boa mas com oscilação
cozinha excelente para fazer lanches, levar lanches para o hotel ou esquentar algo para crianças

Cons:

a cama, lençóis e as toalhas são ótimas, mas a limpeza do quarto é bem precária, o piso fica muito sujo, eu tive que limpar o chão, cozinha, e móveis 3x em 8 dias. é um hotel que tem tudo para ser sensacional mas a limpeza é precária para padrões brasileiros, a meia ficava preta de andar no quarto.

chaleira com marca de mofo, estava bem frio e não podíamos fazer um chá, usei panelas para esquentar água.

box do banheiro não tem banheira mas o trilho do box saía do lugar e fiquei presa por uns 20 min para conseguir abrir a porta de vidro, achei meio perigoso, melhor aqueles banheiro com metade da porta apenas.

2026-05-08 • via Nuitee
J
JUAN MARIANO • solo_traveller • ar
5
Mala atención a extranjeros
Pros:

Habitación

Cons:

La pileta climatizada estaba a menos de 24 grados.. fría. La atención a quien es argentino mala. Por parte de la recepción. No te hacen sentir cómodo como cuando hemos viajado a otro país.

2026-05-08 • via Nuitee
J
jose miguel • couple • cl
6
2026-05-07 • via Nuitee
M
Moises • couple • cl
10
Hotel para disfrutar en todo el sentido de la palabra.
Pros:

Este hotel es lo maximo,, no me canso de visitarlo, es confort , tranquilidad, atencion especial, y sobre todo la relacion precio /beneficio la mejor de Santiago.
El desayuno super, la piscina un disfrute.
Seguire visitandolos.

Cons:

Mas tiempo

2026-05-06 • via Nuitee
G
Gabriela • couple • ar
10
Ubicación , atención , desayuno excelente en un lugar hermoso
Pros:

Ubicación privilegiada tuvo siempre y ahora con el MUT más . Impecable aunque estaban arreglando pisos superiores

Cons:

Nada

2026-05-06 • via Nuitee
M
Manuela • family_with_children • ar
10
Muy buena estadia en familia
Pros:

el desayuno es muy bueno
la ubicacion inmejorable

Cons:

nada, todo bien

2026-05-06 • via Nuitee
A
Ana • extended_group • cl
8
2026-05-06 • via Nuitee
F
Félix • couple • cl
8
Agradable
Pros:

Ubicación, bar y restaurant

Cons:

Zumbido permanente en la caja de automáticos de la habitación 909, el cual en la noche por el silencio se amplifica.
Las cañerías del agua suenan mucho cuando se ocupa el baño de arriba.

2026-05-06 • via Nuitee
J
juan manuel • solo_traveller • ar
9
2026-05-05 • via Nuitee
E
Emanuel • solo_traveller • cl
1
Mejorable
Pros:

La limpieza

Cons:

Los botones de los ascensores estaban salidos del panel supuestamente estaban remodelando desde las 09:00 y a las 08:00 ya había ruido de construcción, el aire acondicionado de la habitación sonaba como tractor

2026-05-05 • via Nuitee
J
Juan Ontanilla • solo_traveller • ar
7
Pros:

Ubicación

Cons:

El baño tenía una gotera en el techo arriba del inodoro

2026-05-04 • via Nuitee
C
Cristian • couple • cl
7
2026-05-04 • via Nuitee
C
Constanza • family_with_children • ar
9
Pros:

me aloje con mi hijo de 6 meses y mi madre, la habitación nos fue muy cómoda por tener dos ambientes separados, cocina/living por un lado y camas y baño por otro.
muy espaciosa.
las camas super cómodas.
el personal atento y dispuesto.
aspectos a mejorar, la mampara de la ducha, poco practica y se mojaba el piso, y el desayuno esta bien pero básico.
volvería

2026-05-04 • via Nuitee
S
Sebastian • solo_traveller • uy
8
2026-05-04 • via Nuitee
J
Jose • couple • cl
3
Decepcionante
Pros:

La ubicación

Cons:

Durante toda la noche sonaba agua por las cañerías, no nos dieron solución y se limitaron a decir que había un problema del sistema de aire acondicionado. Me comuniqué con administración, y me dieron la misma respuesta. Hablé con recepción y enviaron a un técnico que dijo lo mismo y no nos dieron solución. Pésima respuesta del hotel. Me comuniqué con correo a la mañana siguiente y su respuesta no fue la mejor.

2026-05-04 • via Nuitee
F
Fernando0367 • solo_traveller • cl
7
Ésta vez no me gustó mucho
Pros:

Desayuno

Cons:

Colchón irregular, inclinado, un lado más firme y alto que el otro
No avisaron que desayuno seria en primer piso por remodelación del piso superior
Agua de cortesía sólo la primera noche, absurdo
Pulpo grillado poco tierno, porción demasiado pequeña y acompañamiento insípido

2026-05-04 • via Nuitee
E
Estrella • family_with_children • cl
8
Pros:

Desayuno y ubicación

Cons:

Piscina temperada baja temperatura.
No habían pantuflas de cortesia

2026-05-03 • via Nuitee
E
Emilio • couple • cl
10
Buena estancia
Pros:

Restorant muy bueno
personal amable

Cons:

un ascensor malo

2026-05-03 • via Nuitee
R
Ruiz Rojas • couple • cl
7
Bueno para una escapada urbana
Pros:

Buena variedad en el desayuno..la ubicación muy segura

Cons:

La corriente de aire frío en el restaurante

2026-05-03 • via Nuitee