Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room size
Cons:
Cleanliness issues
Breakfast quality
Service during specific incidents

Categories

Cleanliness
6.25
Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75
Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75
Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75
Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75
General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25
Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25
Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25
Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.

Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.

Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.

Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!

Important information:

Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.

Please note that the hotel does not accept checks as means of payment.

All guests are required to show a valid ID upon check in.

The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.

Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 30 per day + VAT

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.5
Based on 5091 reviews
Cleanliness: 6.25
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.25
Overall Experience: 9.25
A
Ana Cecília • solo_traveller • pt
3
Podia ter sido melhor
Pros:

Funcionários educados
Bom pequeno-almoço

Cons:

O hotel estava em obras, informação essa que não nos foi passada antecipadamente , o que não nos possibilitou de ter uma estadia tranquila pois o barulho da obra era infernal nos dias da semana (09:00-18:00)
Foi falado com a receção para fazer alteração do quarto, pedido este que nos foi concedido mas depois informaram-nos que houve uma falta de comunicação com os outros colegas e afinal já não havia nenhum quarto disponível pelo que tivemos que ficar no mesmo sem puder descansar como deve ser. No último dia ao fazer check out, foi nos informado que tínhamos que pagar mais um valor que não foi cobrado inicialmente por erro de um colega . Sugerimos ao hotel que tenha mais atenção e organização para que mais erros como estes não aconteçam

2026-09-19 • via Nuitee
M
Maritza • solo_traveller • cl
10
Pros:

La habitación amplia y cómoda.

Cons:

El ruido que emite la ducha al abrir la llave.

2026-09-19 • via Nuitee
G
Gloria • family_with_children • cl
10
Relajo total
Pros:

El desayuno muy bueno como siempre, abundante y variado.La piscina temperada muy agradable y la habitación amplia y las camas muy cómodas, gracias, volveremos.

Cons:

La verdad que no tengo reparos, cumple como siempre con mis expectativas y el estacionamiento muy seguro.

2026-09-19 • via Nuitee
C
Carlos • solo_traveller • pe
8
Hotel confortable
Pros:

Restaurant, el confort de la cama, Netflix de la habitación

Cons:

Las instalaciones figuran con mucha antigüedad. Requieren una remodelación en especial, ascensor, gimnasio, puertas,

2026-09-19 • via Nuitee
H
Héctor • solo_traveller • cl
6
Desepcion
Pros:

El lugar en donde se ubica, la calidez y profesionalismo de su personal en el desayuno, y servicio al cuarto.

Cons:

El techo del baño con hongos, colchón en mal estado, no cómodo, pelos en piso del baño y ducha, interruptores sin funcionamiento, al momento del ingreso 50 minutos de espera para la entrega de la habitación,

2026-09-19 • via Nuitee
S
SERGIO • family_with_children • br
9
Pros:

Localização excelente. Muito próximo ao MUT, mercadinhos e restaurantes. Café da manhã bom. Quarto grande, com cozinha e utensílios. Fizeram um box de café da manhã para cada um antes de irmos à montanha.

2026-09-19 • via Nuitee
D
David • family_with_children • cl
3
Decepcionante
Pros:

El desayuno muy bien. En general el restaurante es el punto positivo, tanto el desayuno, como cena, fuimos siempre bien atendidos.
La piscina sin mayor control, toallas usadas amontonadas, no se exige uso de gorras de baño, por lo que no resulta muy higiénico.

Cons:

Nula atención, no respondieron los distintos canales de contacto, inclusive preguntas de Booking.
Tampoco dieron respuesta al solicitar atención personalmente.
Hicimos reserva para tres personas y nos acomodaron para dos personas, incluso nos tuvimos que turnar con el uso de toallas, ya que no nos llevaron la tercera toalla, aun cuando lo solicitamos personalmente.
El personal parecía estar trabajando con desagrado.

2026-09-19 • via Nuitee
R
Romina • couple • ar
5
2026-09-19 • via Nuitee
M
Malu • couple • br
10
Local maravilhoso
Pros:

Amei tudo, funcionários super gentis e café da manhã maravilhoso, hotel super confortável e perto de tudo. Fomos a pé para o costaneira. Super recomendo 👏🏾👏🏾

Cons:

Nada a reclamar

2026-09-19 • via Nuitee
G
Guest • solo_traveller • za
9
2026-09-18 • via Nuitee
D
Danielsebastianprieto • solo_traveller • cl
10
Pros:

Habitacion piscina y desayuno

Cons:

Todo bien

2026-09-18 • via Nuitee
F
Fábio Ricardo • extended_group • br
10
Pros:

Perfeita

2026-09-18 • via Nuitee
P
Pamela • family_with_children • cl
10
Merecido descanso.
Pros:

Todo, muy cómodo.

Cons:

Nada

2026-09-17 • via Nuitee
S
SANDRA • family_with_children • uy
9
Lo recomiendo
Pros:

Muy bueno ,preciosa vista del comedor y de la terraza piscina

Cons:

La temperatura de la piscina muy fria

2026-09-17 • via Nuitee
M
Mirella • solo_traveller • cl
10
Pros:

Habitaciones amplias y muy bien ubicado.

Cons:

Las camas dobles eran muy estrechas.

2026-09-17 • via Nuitee
E
Eduardo • family_with_children • cl
10
2026-09-17 • via Nuitee
P
Pamela • couple • cl
10
Muy agradable. Volveré a ir.
Pros:

Muy cómodo, bien ubicado.

Cons:

Nada

2026-09-17 • via Nuitee
F
Fabian • solo_traveller • cl
10
2026-09-17 • via Nuitee
F
felipe • couple • cl
1
Desepcionante
Pros:

Buen desayuno, personal amable

Cons:

Muchas cosas, pague por habitacion con bañera y me dan una con ducha que por lo demas se tapaba al bañarme avise en 2 ocasiones sin arreglo, no me dieron ninguna opcion de cambio de habitación ni compensación por no respetar lo contratado.

2026-09-16 • via Nuitee
W
Weiquer • family_with_children • br
8
Ótimo hotel, só falta melhorar o wi-fi.
Pros:

A localização do hotel é excelente para quem quer ficar perto de bons restaurantes e do Costanera Center. A equipe é muito atenciosa e o café da manhã é bem variado para os padrões chilenos. A academia também é excelente e funciona 24h por dia, contando com uma boa variedade de equipamentos.

Cons:

A internet wi-fi é péssima. Oscila o tempo todo e a velocidade é muito lenta. Por várias vezes desisti de utilizar o wi-fi e utilizei o 5g do celular.

2026-09-16 • via Nuitee