Hotel Heritage formerly known as Comfort Inn Heritage

Hotels
7.8 (554 reviews)
Sant Savta Marg, Opp Gloria Church, Byculla (E), Mumbai 400 027 , Mumbai , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Good food quality
Cons:
Poor cleanliness
Noisy surroundings

Categories

Cleanliness
6.8
Some reviews mentioned unclean bedding and overall cleanliness as so so.
Service
8.8
Staff were described as friendly and helpful, contributing positively to the stay.
Location
6.8
Convenient for some but noted as poor surroundings and noisy due to nearby train stop.
Room Quality
7.8
Rooms were either clean and spacious or too tiny, but generally acceptable.
Amenities
7.8
Basic amenities provided with decent options for comfort, though no significant extras.
Value for Money
8.3
Value for money noted, although some reviews suggest it was overpriced.
Food and Beverage
8.3
Food quality praised in multiple reviews, particularly breakfast.
Overall Experience
7.8
Mixed reviews overall, with notable positives and some issues reported during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:00

Property Description

Prime Location in Mumbai City: Situated in the heart of Mumbai, Comfort Inn Heritage offers convenience and accessibility to all major attractions and business centers in the city.

Convenient Amenities: Enjoy free parking, a 24-hour front desk, a business center, and a restaurant all under one roof at Comfort Inn Heritage.

Comfortable Rooms and Services: Relax in well-equipped rooms featuring a minibar, tea/coffee-making facilities, and TV. Take advantage of currency exchange, ticketing services, same-day laundry, luggage storage, and safety deposit boxes for a hassle-free stay.

Book your stay at Comfort Inn Heritage now for a memorable experience in Mumbai!

Important information:

Please note that foreign guests are requested to produce their original passport with a valid visa upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

7.8
Based on 554 reviews
Cleanliness: 6.8
Service: 8.8
Location: 6.8
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.8
M
Maria • solo_traveller • cy
9
2026-10-23 • via Nuitee
R
RIE • family_with_children • jp
10
comfortable and trustful
Pros:

staff are very kind and helpful.

Cons:

It would be nice if hair conditioner is also provided.

2026-10-20 • via Nuitee
K
Kaur • solo_traveller • in
6
Pros:

Mr. Pradeep and aaryan were great help. The hotel is nice.

2026-09-17 • via Nuitee
A
Akil • solo_traveller • tz
8
2026-09-14 • via Nuitee
S
SNEHA • solo_traveller • in
7
2026-09-09 • via Nuitee
M
Mohammed • solo_traveller • ae
8
Great stay in Mumbai
2026-09-06 • via Nuitee
T
Tasneem • solo_traveller • tz
8
2026-09-03 • via Nuitee
S
shewale • solo_traveller • in
3
2026-09-02 • via Nuitee
A
Akil • family_with_children • in
7
Great location with useless Reservation Staff
Pros:

Location and breakfast

Cons:

Useless Reservation Staff

2026-09-01 • via Nuitee
A
abdulqadir • family_with_children • ae
6
2026-08-29 • via Nuitee
M
Mungur • couple • mu
9
Good
2026-08-24 • via Nuitee
D
Daksh • family_with_children • in
10
2026-08-20 • via Nuitee
K
Khushboo • extended_group • in
7
2026-08-19 • via Nuitee
S
sivadas • couple • in
10
2026-08-17 • via Nuitee
S
Shruti • solo_traveller • in
8
2026-08-16 • via Nuitee
A
Archana • family_with_children • ae
5
Disappointing
Pros:

Location was seriously crap. Your exterior photos are 100 years old. Right in the front of the hotel there are little guest houses very fishy looking. In the room one would not dare to open one side of the window that’s next to horrible. So you land up having almost no day light. Honestly saying have stayed at cheaper places at times with super location and atleast not falsifying the photos.

Cons:

Have to think!

2026-08-09 • via Nuitee
N
Nishant • couple • in
9
2026-08-07 • via Nuitee
Y
Yusuf mki • solo_traveller • ke
6
2026-08-03 • via Nuitee
N
Nidhi • extended_group • in
10
2026-07-04 • via Nuitee
H
Har Prakash • family_with_children • in
7
2026-07-03 • via Nuitee