Bourne Hall Country Hotel

Hotels
7.8 (253 reviews)
Luccombe Rd , Shanklin , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Outstanding staff
Great breakfast options
Beautiful location
Cons:
Dated rooms
Uncomfortable bedding
Pool maintenance issues

Categories

Cleanliness
6.88
Much of the hotel would benefit from a facelift/redecoration as it did look tired, especially in communal areas.
Service
8.35
Staff were absolutely amazing, nothing was ever too much for them. Exceptional and friendly service.
Location
8.39
Position was lovely, historic building set high on the cliff with great views.
Room Quality
7.34
Some rooms were comfortable, but others were dated and had uncomfortable bedding.
Amenities
6.87
Swimming pool was full of algae and we weren’t able to use it; the hotel could use various upgrades.
Value for Money
7.83
Overall decent for the price, but certain areas were not as expected.
Food and Beverage
8.88
Breakfast was excellent, and evening meals were really lovely home-cooked food.
Overall Experience
7.85
Enjoyable stay with standout staff that enhanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Stunning Sea Views and Victorian Charm:
Experience the beauty of the Isle of Wight from Bourne Hall Country Hotel, a Victorian gem nestled in picturesque gardens with breathtaking sea views over Sandown and Shanklin Bay.

Delightful Dining and Comfortable Rooms:
Indulge in a variety of dining options, from homemade scones to hearty family meals, all made with locally sourced ingredients. Relax in cozy rooms with Freeview TV, tea/coffee facilities, and some with scenic views, offering a comfortable stay.

Relaxation and Convenience:
Enjoy a refreshing dip in the seasonal outdoor pool, open May-September, or unwind in the spacious guest lounge and bar with garden vistas. With complimentary WiFi and free parking, your stay at Bourne Hall promises relaxation and convenience.

Book now to immerse yourself in Victorian elegance and seaside tranquility at Bourne Hall Country Hotel!

Important information:

Two further hard wire internet connections (also complimentary) are available in the drawing room and at reception.

Please note, this property cannot accommodate children aged 8 years and younger.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 253 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 7.85
A
Andy • extended_group • gb
10
2026-08-08 • via Nuitee
G
Gillian • couple • je
9
Very relaxing first visit to Bourne Hall and the beautiful Isle of Wight
Pros:

Lovely quiet area, friendly staff and great breakfast

Cons:

Up a steep hill!

2026-08-07 • via Nuitee
K
Kate • solo_traveller • gb
7
Pros:

Staff friendly and helpful. Good base for exploring Shanklin and the rest of the island. Rooms large and comfortable. Nice gardens.

Cons:

A lift would have been helpful to first floor. However we knew about this before we visited.

2026-08-07 • via Nuitee
T
TRACEY • couple • gb
7
Staff very helpful and friendly, room better than expected, breakfast could be improved
Pros:

Room was number five seaview and garden view, double aspect windows opened nice and wide to let air in, lovely views from bed looking into the trees and watching the sunrise, comfortable 4 poster bed, bathroom, nice large bath, shower good, lots of hot water, door way a little narrow I to bathe but due to old building cannot change that, , pool we did not use but was well used and free towels, breakfast was very disappointing, no healthy options, no fresh fruit, no jugs of water, no muesli or seeds, only hot cooked breakfast, no choice of eggs all fried, in the end we went out for breakfast to briddlesford farm cafe, excellent breakfast there with veg breakfast, tv was on all the time, it should be switched off, if on then then turn volume off and and subtitles off.

Cons:

Breakfast very poor choice, as above, this is the only thing letting the hotel down, a bit of thought needed here, people expected more choice than just a fry up and corn flakes or weetabix

2026-08-07 • via Nuitee
P
Per Christian • solo_traveller • no
7
2026-08-05 • via Nuitee
M
Marc • solo_traveller • gb
9
Pros:

Staff very friendly and helpful. Property beautiful and gardens, pool. Location good. Lovely sea view. Room good size and bath!.

Cons:

Bit concerning no night porter, I know there was an emergency number, but not the same. Breakfast OK, but a bit casual and basic
Not much range.

2026-08-04 • via Nuitee
L
Lucy • family_with_children • gb
9
2026-08-04 • via Nuitee
R
Ralph • solo_traveller • gb
8
Lovely hotel in a great location.
Pros:

Great location. Old village was lovely. Loved the hotel pool and grounds. Staff very helpful and lots of history with the hotel. Goid sizwd rooms and the view from our room was fantastic.

Cons:

Our only complaint was that the bed matress was incredibly hard which made comdortable sleeping impossible.

2026-08-02 • via Nuitee
E
Ethan • couple • gb
8
2026-07-25 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Lovely friendly staff. Clean and warm welcome Would go back in the future

2026-07-24 • via Nuitee
J
Jenifer • family_with_children • gb
8
Beautiful location, very friendly staff, relaxed atmosphere, great pool. Would recommend.
Pros:

Lovely location, great pool open from 8am-8pm with pool toys provided; pool noodles, floats etc... Very friendly staff, relaxed atmosphere. The breakfast was delicious with lots of variety. Our room had everything we needed.

Cons:

There was no hot water from either the shower or bath taps on our last day. I didn't report it as I thought maybe everyone else was using it and whatever system was used to heat the water couldn't keep up with demand, so can't really complain.

2026-07-20 • via Nuitee
D
David • solo_traveller • gb
5
Cons:

Very tired hotel and hotel room. Could have been cleaner. TV in room was very small. No hot water second morning. Overall disappointing

2026-07-19 • via Nuitee
K
Kathleen • couple • gb
9
Lovely hotel, friendly staff would stay again
Pros:

Lovely rooms clean and comfortable, staff were very friendly and helpful.

Cons:

Up quite a steep hill, quite a long walk to beach

2026-07-17 • via Nuitee
J
John • family_with_children • gb
10
2026-07-17 • via Nuitee
C
Carolyn • solo_traveller • gb
9
Pros:

Came in a heatwave, so really appreciated the pool. Lovely gardens and a sea view from our bedroom. Friendly, helpful staff.

Cons:

Dinners didn't seem exciting - spag bol etc. A bit of a walk or a short drive to the centre of Shanklin.

2026-07-16 • via Nuitee
S
Sebastian • solo_traveller • de
9
Pros:

Der Pool und das Familienzimmer.

2026-07-14 • via Nuitee
I
Iga • solo_traveller • gb
10
Will be back for sure!!
Pros:

Very welcoming from Tom. Excellent view from our room. Clean. Spacious room with big double bed. Nice and quite atmosfere. Relaxing pool.

Cons:

None

2026-07-14 • via Nuitee
J
John • couple • gb
9
Lovely
Pros:

The hotel was very nice, the decor of our room was a little dated but very comfortable, the public rooms were tasteful in both decor and furnishings. Staff were both both friendly, efficient and made us welcome, Tom was a mine of information and very helpful. Very enjoyable stay and would certainly do so again. Highly recommended.

Cons:

Nothing

2026-07-14 • via Nuitee
T
Tilley • solo_traveller • gb
6
Pros:

Lovely building and location

Cons:

Room ok ensuite was in need of renewing

2026-07-13 • via Nuitee
C
Carole • couple • gb
6
Staff great shame about levels of staff and non residents using the pool
Pros:

Roomy, clean, staff lovely friendly helpful nothing too much trouble but only one staff member for evening shift doing reception bar serving dinner

Cons:

A bit too remote and up a hill and that they had non residents use the pool which caused issues with noise anti social behaviour so spoilt it for guests

2026-07-13 • via Nuitee