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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the on-site restaurant, fitness center, and outdoor pool at Mantra Mackay. Enjoy free Wi-Fi and private balconies with water views in every room.
Convenient Facilities
Each air-conditioned room features a kitchenette, flat-screen TV, and ironing facilities. Dine at Latitude 21 for breakfast and dinner or opt for room service during specific hours.
Ideal Location
Located just a 5-minute walk from Harbour Beach, our hotel offers easy access to Central Mackay and Caneland Central Shopping Centre. With free parking and 24-hour reception, your stay is guaranteed to be hassle-free.
Experience luxury and convenience at Mantra Mackay. Book now for an unforgettable stay!
Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please advise the property of the number and age of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If children are staying, please advise the hotel so they can ensure additional bedding is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
très jolie chambre avec vue sur la marina. la piscine est très agréable. l'hotel est loin de la ville mais il profite de quelques restos de la marina qui ont une bonne ambiance. Repas du soir et Breakfast très corrects
Location
The the bathrooms could do with a touch up
Wow ! Loved staying there !
ended up injured and extended stay justine front desk so kind, compassionate and very helpful
Most staff were very friendly until check out.
Kitchen sink had a bad smell. Refused to use the washing machine in the room as it was visibly full of mould. Casting device on TV was unable to be found on phone even though have had no issues using the same casting devices previously. Light above bed was flickering all night even with all light switches turned off.
Staff were friendly when checking in and when ordering food and drinks downstairs. Different staff member that was on Sunday morning to check out took room key cards and quickly hid behind the computer felt like because we had already paid for our stay and were leaving she didn't need to be polite or hear any concerns we had.
the room was nice, the area is great except missing a lot of shops
its getting very run down
The view and the resturant.
Not hot water, for the room, Did not stay the night at all.
Clean and tidy
Nothing
Love the bed, the laundry, really good size room
TV could have been bigger
Clean and tidy friendly staff
Nil
Room
Price
Spacious room
.
The rooms were spacious, and the kitchenette was well equipped. We had a lovely veiw of the the sea, the breakwater and the pool.
Nothing, everything was great
The room was clean and exactly as described
The food was overpriced and not nice
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