Mantra Mackay

Hotels
Mantra
8.2 (1207 reviews)
Mulherin Drive, Mackay Harbour , Mackay , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Outdated facilities
Poor maintenance
Booking issues

Categories

Cleanliness
7.78
Some reviews noted cleanliness, but issues with maintenance and mold were mentioned.
Service
9.25
Staff were extremely accommodating and friendly.
Location
9.29
Great location with beautiful views and close to amenities.
Room Quality
7.24
Some rooms appeared outdated and lack modern amenities like streaming services.
Amenities
7.27
Limited facilities and some complaints regarding gym and available services.
Value for Money
7.73
Guests expressed dissatisfaction with pricing relative to the overall experience.
Food and Beverage
8.28
Positive feedback on breakfast and dining experiences.
Overall Experience
8.75
Overall, many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:17

Property Description

Luxurious Amenities
Indulge in the on-site restaurant, fitness center, and outdoor pool at Mantra Mackay. Enjoy free Wi-Fi and private balconies with water views in every room.

Convenient Facilities
Each air-conditioned room features a kitchenette, flat-screen TV, and ironing facilities. Dine at Latitude 21 for breakfast and dinner or opt for room service during specific hours.

Ideal Location
Located just a 5-minute walk from Harbour Beach, our hotel offers easy access to Central Mackay and Caneland Central Shopping Centre. With free parking and 24-hour reception, your stay is guaranteed to be hassle-free.

Experience luxury and convenience at Mantra Mackay. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please advise the property of the number and age of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If children are staying, please advise the hotel so they can ensure additional bedding is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MKY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1207 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.75
R
Rodly family_with_children au
10
Injoyablr,relaxing a very nice place to stay in Mackay...
Pros:

A very nice and clean place to stay in,staff are very helpfull,the cleaners are friendly and always greet you with a very nice smile all day,i lve the whole Mantra..highly recomend to everyone who wants to have a nice place and relaxing day,Mantra is the place yoir looking for...

Cons:

None...everything is perfect...

2026-07-24 via Nuitee
S
S family_with_children au
2
Overpriced
Pros:

Location

Cons:

Overpriced, minimal facilities, poor wifi

2026-07-23 via Nuitee
K
Kathy couple au
10
Beautiful, clean large and comfortable
Pros:

Beautiful property, clean great size and very comfortable! Lady at desk lovely! Handy having restaurants close by! Had a lovely view of the ocean and Marina, will be back for sure! 👍

2026-07-22 via Nuitee
G
Greg couple au
7
Dissapointing as lack of toaster defies self catering.
Pros:

Spacious comfortable room

Cons:

We have never stayed in self catering accom that does not provide a toaster due to fire risk!! Yet we could cook oil on a pan on the stove!!! It has put us off staying with Mantra again.

2026-07-22 via Nuitee
T
Troy solo_traveller au
8
Pros:

The views

Cons:

Nothing

2026-07-22 via Nuitee
M
Michael solo_traveller au
8
Good stay
Pros:

Location

Cons:

Location

2026-07-20 via Nuitee
S
Selby-Fullgrabe solo_traveller au
8
2026-07-20 via Nuitee
G
Gray solo_traveller au
10
2026-07-19 via Nuitee
L
Lyndeen solo_traveller au
10
2026-07-19 via Nuitee
S
Shane solo_traveller au
10
2026-07-19 via Nuitee
P
Philip solo_traveller au
8
Pros:

The view was very nice and the room was quite comfortable

2026-07-19 via Nuitee
R
Robert couple au
10
2026-07-18 via Nuitee
A
Alex couple au
7
2026-07-15 via Nuitee
C
craig couple au
9
2026-07-14 via Nuitee
J
Jacinta couple au
7
2026-07-13 via Nuitee
W
Wendy solo_traveller au
10
2026-07-12 via Nuitee
R
Rebecca solo_traveller nz
8
2026-07-12 via Nuitee
C
Carolyn couple au
7
2026-07-11 via Nuitee
L
Lowe couple au
9
2026-07-11 via Nuitee
S
Sonia couple au
10
2026-07-11 via Nuitee