Shoreline Inn & Conference Center, an Ascend Collection Hotel

Hotels
Ascend Collection
8.6 (882 reviews)
750 Terrace Point Road , Muskegon , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Nice amenities
Cons:
Poor cleanliness
Incomplete services

Categories

Cleanliness
6.93
Very poor hygiene and unpleasant smells were reported.
Service
9.4
Standard service quality for this hotel tier, though some staff interactions were perceived as standoffish.
Location
9.94
Great location with good access to downtown.
Room Quality
9.39
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.42
Hot tubs and bar present, but limited menu options.
Value for Money
9.38
General value perception is positive, though some issues reported.
Food and Beverage
6.43
Breakfast not provided despite being booked, and limited menu noted.
Overall Experience
8.9
Mixed experiences; some dissatisfaction but enjoyment overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:47

Property Description

Tranquil Lakeside Retreat
Nestled in the scenic lakefront resort community of Muskegon, MI, the Shoreline Inn & Conference Center offers a serene escape for all seasons.

Luxurious Amenities
Indulge in the indoor and outdoor pools, spa tubs, and exercise facility. Enjoy waterfront views, on-site dining, and room service for a truly relaxing stay.

Ideal for Business and Leisure
With a Business Center, meeting rooms, and high-speed Internet, business travelers find convenience. Explore nearby attractions like museums and theaters for leisurely activities.

Experience comfort and convenience at the Shoreline Inn & Conference Center - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 882 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 6.43
Overall Experience: 8.9
L
Lear solo_traveller us
5
Pros:

Great view of lake and marina

Cons:

Room door access didnt work had to go back down to front desk twice and wait while they finished long phone calls

2026-07-08 via Nuitee
G
Genevieve family_with_children us
10
2026-07-06 via Nuitee
E
Elisa solo_traveller us
10
2026-07-06 via Nuitee
R
Rhonda couple us
10
We had a very comfortable stay.
Pros:

Beautiful hotel and we liked the location. Staff was friendly and the room was clean as well as the main areas in the hotel. Nice area out back to walk by the lake.

Cons:

Nothing

2026-07-04 via Nuitee
M
Mario & Adrienne couple nl
9
Heel mooi en gezellig hotel met uitzonderlijk vriendelijk personeel!
Pros:

Ligging is perfect en rustig. Kamer was heel mooi en schoon en van alle gemakken voorzien.
Personeel was heel vriendelijk maar vooral heel behulpzaam!
Ontbijt werd elke ochtend vers aan de bar voor ons klaargemaakt.

Cons:

Hadden op de kamer een koffiemachine maar deze koffie was voor ons een beetje te slap.
Was voor Amerikaanse begrippen oké begrepen wij van onze Amerikaanse vrienden maar misschien een ideetje om wat andere keuzes koffie erbij te doen.

2026-06-29 via Nuitee
J
Jamella couple us
8
2026-06-26 via Nuitee
C
Cara solo_traveller us
10
We loved it! Couldn’t be happier with our stay. It’s even nicer than the pictures.
Pros:

It’s a great location—very close to downtown. We absolutely loved the view and the hotel itself is beautiful! All of the staff were super friendly as well. We will definitely be staying here when we come up again.

2026-06-25 via Nuitee
S
Samantha family_with_children us
10
Pros:

Clean and nice

Cons:

Nothing

2026-06-24 via Nuitee
L
Lisa solo_traveller us
10
A lovely place to stay
Pros:

It's a great location for using the Shoreline trail on a bike. It's a perfect size, beautiful setting near the water, nice pool and facilities. The friendly staff had a warm greeting and the room and bed was comfortable.

2026-06-10 via Nuitee
E
emily solo_traveller us
10
Pros:

Everything ! It was beautiful inside and out!

Cons:

That it was just for one night haha and I wished we had a reason to stay longer haha!

2026-06-04 via Nuitee
D
Derrick couple us
9
Pros:

Beautiful hotel and location. Bar and breakfast. Waterfront Grill downstairs. All the sliding doors.

2026-06-04 via Nuitee
A
Amy solo_traveller us
9
Pros:

Staff was friendly, went to trivia night in the lounge, lots of fun

2026-06-03 via Nuitee
G
gilbert couple us
10
Romantic time with my husband.
Pros:

Rooms were dated, but very clean, view was great! Looking at the view at night was very nice as well. Enjoyed jacuzzi. The staff was stellar! That speaks volumes to me! Planning on returning and stay a bit longer. Only stayed one night!

Cons:

N/A

2026-05-29 via Nuitee
L
LaVern solo_traveller us
10
2026-05-27 via Nuitee
S
Shawn solo_traveller us
10
Pros:

All

2026-05-26 via Nuitee
G
Gregory couple us
10
Awesome stay as usual
Pros:

Staff & Facility was Great!

Cons:

Toilet seat would not stay up for a male to pee

2026-05-26 via Nuitee
V
Victoria solo_traveller us
9
2026-05-21 via Nuitee
M
Martin solo_traveller sk
7
2026-05-21 via Nuitee
K
Kristopher solo_traveller us
10
Pros:

Clean

Cons:

Need more in the gift shop. Gift wise

2026-05-20 via Nuitee
R
Rodney solo_traveller us
9
Receipt please, 1rst.
2026-05-19 via Nuitee