Hilton Garden Inn Tri-Cities/Kennewick

Hotels
•
Hilton Garden Inn
8.1 (125 reviews)
701 North Young Street , Kennewick , US
+1 509-735-4600

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean / newly remodeled
Friendly, responsive staff (including late-night text responses)
Comfortable, quiet rooms
Good sit-down breakfast
Centrally located / convenient (near Costco)
Full lobby bar
Cons:
Breakfast not included for some stays
TV didn't work for one guest
Check-out difficulties / no immediate staff at desk during very early checkout

Categories

Cleanliness
8.6
Multiple reviewers explicitly called the hotel 'very clean' and 'CLEAN'; newly remodeled rooms and well-maintained property support a strong cleanliness score.
Service
8.8
Staff repeatedly described as fabulous, pleasant and friendly; mentions of polite, helpful service and quick responses (even by text at 11:30 PM) justify a high service rating.
Location
8.4
Guests noted the property is very centrally located and convenient (close to Costco and useful for early flights), supporting a strong location score.
Room Quality
7.6
Rooms described as comfortable, quiet and newly remodeled, but at least one guest experienced a non-working TV and another noted check-out inconvenience; overall good but with minor issues.
Amenities
8.2
Amenities include a full lobby bar (positively mentioned) and sit-down breakfast; property appears well maintained though some service touchpoints (e.g., notifying staff) were noted as improvable.
Value for Money
6.8
Several guests praised the affordability and one explicitly mentioned 'affordability' as a plus, but the absence of included breakfast for some stays and minor service gaps lowered perceived value.
Food and Beverage
8.2
Breakfast was described as 'amazing' and 'very good' (sit-down); the lobby bar was a pleasant addition—overall positive F&B impressions.
Overall Experience
8.2
Overall sentiment is positive: clean, comfortable, friendly staff and a remodeled property; a few negatives (TV issue, breakfast not included, brief check-out hassle) slightly temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Amenities

Across from the Three Rivers Convention Center, the Hilton Garden Inn Tri-Cities/Kennewick offers easy access to local attractions. Guestrooms come equipped with microwaves and mini-refrigerators for added convenience.

Dining and Leisure Options

Start your day with a cup of coffee from in-room coffeemakers or savor a meal at the on-site Great American Grill restaurant. Unwind in the fitness center or indoor pool, and grab snacks from the 24-hour convenience store. Free high-speed internet keeps you connected.

Nearby Attractions

Explore the Columbia Center Mall or enjoy outdoor activities at Sacagawea State Park, both a short distance away. Book your stay now at the Hilton Garden Inn Tri-Cities/Kennewick for a memorable experience.

Important information:

Please Note: The property will be undergoing a restaurant and lobby renovation from 10 September 2018 until 11 November 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 125 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.4
Room Quality: 7.6
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 8.2
Overall Experience: 8.2
C
Constance • solo_traveller • us
10
Pros:

The hotel was very clean and comfortable. The front lobby staff was fabulous!! The girls were all so very pleasant and friendly! We were surprised there was a full bar in the lobby as well. What a nice addition!!

Cons:

We were surprised that breakfast wasn't included in our stay.

2026-08-24 • via Nuitee
Z
Z8223OHheidid • Solo travel • Lubbock, Texas
10
Comfortable, clean with a touch of luxury with affordability.
Pros:

Arrived July 15th, 2026 to a newly remodeled hotel. Very nice & loved this place so much I came back through and stayed again on July 21st, 2026.
Staff is polite and friendly, CLEAN, breakfast was amazing. Highly recommend this newly remodeled hotel. Hotel property is well maintained and staff is super responsive even by text at 11:30 at night. Five stars all the way!

2026-08-05 • via Tripadvisor
R
romero • solo_traveller • us
6
Pros:

NICE HOTEL

Cons:

Our TV didn't work

2026-08-03 • via Nuitee
C
Charleen • couple • us
9
2026-07-24 • via Nuitee
B
Barbara • couple • us
9
Pros:

The breakfast was sitdown and very good. All the staff were friendly and helpful. Very centrally located.

Cons:

Nothing I can think of.

2026-07-04 • via Nuitee
I
Iznaga • solo_traveller • us
9
2026-07-01 • via Nuitee
G
gammaknight • Business • Galveston Island, Texas
10
Comfortable Room before catching early flight
Pros:

Keep in mind my stay was <12 hours, but short stay was enjoyable.
Pro: quiet comfortable room, close to Costco for cheap gas
Con: had super early checkout so I had to walk around to find employee to check out to, would have been nice to have a bell at the desk or something to notify staff that there's a person needing help

2026-06-22 • via Tripadvisor
J
John • extended_group • us
10
2026-06-10 • via Nuitee
B
Brenda • couple • us
10
Very comfortable
2026-01-15 • via Nuitee
M
Mack • couple • us
10
2026-01-04 • via Nuitee
G
Graham • couple • us
9
Great over all
Pros:

Very clean and staff were great.

Cons:

Walls are on the thinner side but not too bad.

2025-11-24 • via Nuitee
B
Brett • family_with_children • us
10
2025-11-15 • via Nuitee
F
Francie • couple • us
7
2025-11-15 • via Nuitee
L
Linda • couple • us
10
2025-11-13 • via Nuitee
D
Debbie • couple • us
10
2025-10-26 • via Nuitee
G
Geoff • family_with_children • us
7
Cons:

Breakfast isn’t included

2025-10-12 • via Nuitee
P
Patrick • couple • us
7
Overall good food to expensive to eat there / rooms are pricey
Cons:

Expensive

2025-10-12 • via Nuitee
M
Michael
10
Pros:

N/A

2025-10-10 • via Nuitee
G
Gary • couple • us
8
Overall, excellent.
Pros:

Location, staff, cleanliness, … etc.

Cons:

The rooms could use an update.

2025-09-30 • via Nuitee
J
James • partner
8
Pros:

We were attending a wedding that evening and the staff was able to get us checked in early so we had plenty of time to get ready. We greatly appreciate it.

2025-09-27 • via Nuitee