Robinhood Resort

Hotels
•
Independent
8.8 (143 reviews)
540 Pine Knot Ave, Big Bear Lake, California, 92315 , Big Bear Lake , US
1-909-866-4643

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Picnic area
Fireplace in lobby
Television in common areas
Smoke-free property
Wedding services
Free wired internet
Free self parking
See all facilities

Review Highlights

Pros:
Good service
Great location
Nice staff
Cons:
Room quality issues
Value for money concerns

Categories

Cleanliness
8.51
Some issues mentioned with cleanliness, such as a wobbly ceiling fan and a need for carpet care.
Service
9.48
Friendly and helpful staff were highlighted in multiple reviews.
Location
9.52
Fantastic location with proximity to restaurants and attractions.
Room Quality
7.97
Some reviews mention small and dark rooms; bedding quality was criticized.
Amenities
8.5
Amenities like breakfast and parking were praised, but the need for paid upgrades for AC was noted.
Value for Money
8.46
Guests felt the value was questionable due to the room conditions and additional charges for amenities.
Food and Beverage
9.01
Breakfast was well-received, contributing positively to the overall experience.
Overall Experience
8.98
Most reviews indicated a desire to return, suggesting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:58

Property Description

Luxurious Amenities

At Robinhood Resort, guests can indulge in complimentary wireless internet, wedding services, and a cozy lobby fireplace.

Exceptional Dining and Entertainment

Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge after a day of exploring Big Bear Lake.

Convenient Location

Enjoy the convenience of free self-parking, a 24-hour front desk, and coffee/tea in common areas. With close proximity to attractions like The Village and Pine Knot Marina, Robinhood Resort offers the perfect blend of comfort and convenience.

Embark on a memorable stay by booking your room at Robinhood Resort in the heart of Big Bear Lake.

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.8
Based on 143 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
M
MICHAEL • partner
10
2025-10-10 • via Nuitee
R
Rodrigo • family
10
Pros:

Clean and comfortable

2025-10-07 • via Nuitee
R
Robert
6
Pros:

Bathroom was very small and dated. The rest of the room was fine. We waited 45 mins for our breakfast at the hotel's restaurant. It seemed understaffed.

2025-10-07 • via Nuitee
R
RaiQuan • partner
10
Pros:

It was a really beautiful stay there

2025-10-07 • via Nuitee
A
Alister
8
Pros:

Nothing fancy, but it's right at the entry of the Village, so it's basically walkable to everything. Only place I stay in Big Bear.

2025-10-02 • via Nuitee
P
Pamela
10
Pros:

Nice

2025-09-29 • via Nuitee
S
Stephen • family
4
Pros:

Fantastic location
Sadly the location didn’t make up for the small dark and dingy room
Small bathroom
No iron
No room to move
Awful brown bed spreads with who knows what on them
Overpriced

2025-09-28 • via Nuitee
E
Elaine • partner
8
Pros:

Great place to stay! Everything was within walking distance. Area was peaceful at night. Would stay again.

2025-09-21 • via Nuitee
W
William
10
Pros:

Nice

2025-09-15 • via Nuitee
G
Glen E.
10
Pros:

This is a very nice motel with huge rooms. Lots you can do within walking distance of just a few blocks.

2025-09-03 • via Nuitee
S
Sam
10
Pros:

Great parking, wonderful staff, really nice breakfast at the restaurant, conveniently located right in the middle of everything. We enjoyed our stay very much.

2025-09-01 • via Nuitee
T
Tamara
6
Pros:

Convenient location but you have to upgrade to get AC which is kinda bs.

2025-09-01 • via Nuitee
P
Prakhar • partner
10
Pros:

Amazing stay

2025-09-01 • via Nuitee
D
Douglas • partner
4
Pros:

The hotel room had a wobbly ceiling fan, there’s a skyline in the bedroom, shower needs some work. The carpet needs some work

2025-08-24 • via Nuitee
J
Julie • partner
10
Pros:

Treehouse cottage was perfect and costumes made for picture perfect memories! Loved the big jacuzzi tub especially!

2025-08-20 • via Nuitee
T
Toni • partner
10
Pros:

Clean, quiet, right in the heart of everything. We will definitely be back!

2025-08-19 • via Nuitee
C
Claudia • family
10
Pros:

Friendly and helpful staff, clean and airy room, comfortable bed, and nice towels. The shower had excellent water pressure. They provide shampoo, conditioner and body wash, which all smelled nice.

I would only suggest they oil the windows because the windows were a bit hard to slide open. The screens should be cleaned as well.
Otherwise, it was super enjoyable and we will DEFINITELY return at our next visit 😊🐻

2025-08-04 • via Nuitee
C
Crispine
8
Pros:

Helpful check-in staff…

2025-08-02 • via Nuitee
G
Gayle
6
Pros:

I was thankfully upgraded to a nicer room, which I really appreciated.

2025-07-30 • via Nuitee
B
BENNY
6
Pros:

Walking distance to restaurants.

2025-07-28 • via Nuitee