Résidence Pierre & Vacances Premium Haguna

Hotels
•
Pierre & Vacances Premium
8.6 (392 reviews)
17, Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Helpful staff
Cons:
Cleanliness issues
Noise complaints
Inadequate food options

Categories

Cleanliness
8.31
Some reviews mention issues with cleanliness, notably a lack of general cleaning.
Service
9.28
Many reviews highlight the courteous and helpful service from staff.
Location
9.32
Multiple reviews praise the excellent location of the hotel.
Room Quality
8.27
Rooms are described as comfortable, though some mentioned noise issues.
Amenities
8.3
Amenities were mentioned positively, but some facilities had minor drawbacks.
Value for Money
8.76
The overall value is considered good, with several guests expressing satisfaction.
Food and Beverage
7.81
Food received some negative feedback, with some suggesting it could improve.
Overall Experience
8.78
Generally positive experiences reported by guests, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 13:09

Property Description

Luxurious Self-Catering Apartments in Biarritz

Spacious Wellness Centre: Indulge in relaxation with access to a sauna, hammam, and solarium.

Convenient Comfort Formula: Enjoy a hassle-free stay with beds made on arrival, mid-stay linen change, and cleaning service.

Exploration Hub: Perfectly situated for discovering the Basque coast, with Bayonne and San Sebastian just a short drive away.

Experience the epitome of comfort and convenience at Pierre & Vacances Premium Haguna. Book now to secure your luxurious retreat in Biarritz.

Important information:

The location of the accommodations can be reserved straight after booking by calling the property. Please note that location preferences are subject to availability and at an additional cost.

Reception opening hours in Summer (excludes July-August) : All days : 09:00 to 12:00 and 14:00 to 19:00 - July and August : all days (except : sunday) 08:00 to 12:00 and 14:00 to 20:00 - sunday: 09:00 to 12:00 and 14:00 to 19:00. Reception opening hours for winter:All days : 09:00 to 12:00 and 14:00 to 19:00.

The breakfast room and the reception is closed during the winter.

Price includes: Accommodations, Beds made upon arrival, Bed linen, Toilet linen, Household linen (bathmat + dish towel), Cleaning kit, 2 bathrobes, end-of-stay cleaning (except dishes and kitchen corner), WiFi basic access (to 5 devices to navigate the web, read emails and search), Charge and tax (except tourism tax and application fee), Hammam and/or Sauna, (Hammam and sauna are accessible upon reservation at the reception desk).

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Please note that credit card is the only accepted method of payment.

the breakfast room is closed until further noticeThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 77 per week.

Location

Guest Reviews

8.6
Based on 392 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
V
Valerie • family_with_children • fr
9
Pros:

La localisation. Apparhotel avec possibilité de manger le soir dans l'appartement

Cons:

Rien

2026-02-13 • via Nuitee
B
Begoña Aranzazu • family_with_children • es
10
2026-02-11 • via Nuitee
H
henri • couple • fr
10
2026-02-09 • via Nuitee
A
Aleksandr • family_with_children • fr
8
2026-02-08 • via Nuitee
N
nathalie • family_with_children • fr
8
2026-02-08 • via Nuitee
A
Aleksandr • family_with_children • fr
8
2026-02-08 • via Nuitee
F
Fouq • solo_traveller • fr
10
Pros:

L'emplacement de la résidence est exceptionnel . Beau quartier, près de l'océan et près des petits commerces.Un petit marché s'installe aussi, non loin, certains matins de la semaiine. Les hôtesses sont très accueillantes et arrangeantes. Un des séjours les plus sympathiques. Merci.

2026-02-08 • via Nuitee
J
JavierVet • family_with_children • es
10
2026-01-29 • via Nuitee
R
Regine • couple • fr
10
2026-01-26 • via Nuitee
A
Ana • couple • fr
10
Super séjour , on compte revenir
Pros:

Tout , la propriété, le calme , et l’endroit et le personnel

Cons:

Rien

2026-01-20 • via Nuitee
A
Alvaro • family_with_children • es
9
Pros:

La atención del personal de recepción y que hablaran en español.

Cons:

Todo fue correcto

2026-01-20 • via Nuitee
J
Julius • couple • de
10
Super
Pros:

Zentrale Lage
Ausstattung
Garage

Cons:

-

2026-01-19 • via Nuitee
K
karine • extended_group • fr
10
Excellent séjour de 2 nuits.
Pros:

Emplacement idéal, proche de la grande plage.
L'appartement est très bien équipé, propre, calme et fonctionnel.
L'accueil, aussi bien au téléphone qu' à la réception a été parfait et chaleureux.

2026-01-19 • via Nuitee
C
Chantal • solo_traveller • fr
9
Je suis venu voir mon fils dans ce quartier St Charles je suis satisfaite d’avoir choisi cet établissement.
Pros:

La chambre était agréable, la cuisine bien équipée.

Cons:

Le canapé lit pas très confortable.

2026-01-19 • via Nuitee
M
Marianne • family_with_children • ie
10
Enjoyable
Pros:

Great staff. Spotlessly clean and very comfortable.

Cons:

It would be very small for 4 people, otherwise no complaints.

2026-01-19 • via Nuitee
A
Audrey • family_with_children • fr
9
On va revenir !!
Pros:

Propreté , emplacement, personnel très sympa .

Cons:

Rien

2026-01-19 • via Nuitee
J
Johanna • family_with_children • fi
9
Pros:

Sijainti hyvä. Siisti.

Cons:

Meillä oli neljälle hengelle perhehuone, jossa oli yksi makuuhuone ja olohuoneessa kaksi sänkyä. Varsin ahdasta oli. Parkkihallin löytäminen illalla oli haastavaa. Google maps johdattaa väärälle kadulle. Myös avaimen noutamiseen saatiin ristiriitaista ohjeistusta. Ei kannata maksaa erikseen parvekkeellisesta huoneesta, parveke todella pieni, yksi tuoli mahtuu juuri ja juuri

2026-01-19 • via Nuitee
M
Marie • couple • ch
4
C'est la première fois que je suis déçue comme par ça par booking.
Pros:

Le logement est bien situé

Cons:

Le mensonge de Booking. Nous avons réservé selon booking et ses photos un logement 2 chambres à coucher et un salon-cuisine + balcon.
Très mauvaise surprise, nous nous sommes retrouvés dans une seule studio/chambre et SANS balcon. Merci booking. Les réceptionnistes nous ont gentiment informés que toutes les chambres ne possédaient pas de balcon et que surtout booking n'avait jamais modifié les informations, à savoir que pour 4 personnes, c'est en fait une chambre avec un lit double et un canapé lit pour les 2 autres personnes. A 4 c'est vraiment beaucoup trop petit et beaucoup trop cher.
De plus, les corridors mériteraient un rafraichissement, vielle moquette....

2026-01-19 • via Nuitee
L
Laura • extended_group • fr
7
2026-01-19 • via Nuitee
• extended_group • es
10
2026-01-18 • via Nuitee