Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (827 reviews)
Wollestraat 41-47 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 827 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
W
Willem-Jan • couple • nl
10
Heerlijk en voor herhaling vatbaar
Pros:

vriendelijk

Cons:

alles is goed

2026-05-01 • via Nuitee
S
Sivenasen • couple • za
10
2026-05-01 • via Nuitee
W
Willem-Jan • couple • nl
10
Beleef Brugge écht!
Pros:

Dit hotel was eens onderdeel van een filmset. Dat begrijpen wij. Een geweldige historische locatie en een sfeervolle inrichting met kunst en antiek. Fijne kamer. Ontbijt is zeer smakelijk en wij voelden ons erg welkom. Vriendelijke mensen die het verblijf aangenaam maakten.

Cons:

Niets. Alles was naar onze wens

2026-05-01 • via Nuitee
S
Scott • solo_traveller • au
7
Beautiful hotel, great location
Pros:

Beautiful property, beautiful room. All the charm of Bruges in a super central location in walking distance to everything. Front office staff very helpful. Very good sized room with armchairs.

Cons:

No coffee making facilities in room is a negative. Sometimes you just want a coffee or wake up early. Waiting 25-30 mins for something you could make in 2 minutes is a miss. Noisy floors, but ok it’s an old building. Could do with bath sheets rather than towels to match really beautiful room. Also, do not disturb typically means call the phone before staff knock on room door.

2026-04-30 • via Nuitee
M
Mark • couple • gb
10
Relaxing and vibrant, we kicked back and made the best of lovely Brugges.
Pros:

Great choice and selection of breakfast, both self service and ordered hot food to the table. Our room was amazing, chic and full of quirky furniture and a brilliant view over the canal. Fancy features in the bathroom, marble fittings and lovely hot shower. And drinks available from the reception pre-dinner and a nightcap to finish.

Cons:

Only thing I can think of is if the plug sockets next the bed were above the line of the bedside table it would have been easier to plug our phone chargers in, that's all.

2026-04-30 • via Nuitee
J
Jiro • couple • jp
10
2026-04-29 • via Nuitee
Z
Zachary • couple • us
10
Great staff, great location, great property
Pros:

Great historic property in great location with amazing and friendly staff. The breakfast was awesome.

Cons:

Nothing

2026-04-29 • via Nuitee
G
Grace-Mary • extended_group • gb
10
Wonderful staff, beautiful accommodation, lovely setting, excellent breakfast, and would highly recommend.
Pros:

Beautiful location near the canal and in the heart of the city centre. The property had much charm and elegance.

Cons:

N/A

2026-04-26 • via Nuitee
S
Sergej • couple • de
9
2026-04-25 • via Nuitee
L
Linda • couple • us
10
Perfect in every way.
Pros:

It was beautifully appointed. Breakfast was relaxing and delicious. The staff could not have been nicer and were very helpful.

Cons:

Nothing

2026-04-23 • via Nuitee
L
luis miguel • solo_traveller • pt
10
Pros:

Hotel encantador, uma cápsula no tempo, pelo design e decoração
Vistas fabulosas
Localização excelente
Pequeno almoço com muita qualidade
Das melhores waffles que comemos durante a nossa estadia na Bélgica

Cons:

As torneiras das casas de banho, pelo design das mesmas, tornam-se impossível de manipular quando temos as mãos com sabão/champô/cremes...
Alertamos a gerência para essa situação que torna a ida a sala de banho uma experiência desafiadora
Espero que rectifiquem a situação

2026-04-23 • via Nuitee
G
Grant • couple • us
10
Fairytale hotel in a fairytale city.
Pros:

Everything was perfect. This was a beautiful and romantic boutique hotel with impeccable staff and management. We loved it.

Cons:

Nothing.

2026-04-19 • via Nuitee
K
Kathleen • couple • us
10
Pros:

Location great
Beautiful city
Great staff

Cons:

Nothing

2026-04-16 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Location, location, location

2026-04-11 • via Nuitee
M
Massimiliano • couple • it
10
2026-04-10 • via Nuitee
M
Matt • couple • gb
10
romantic comfort in the heart of Bruges
Pros:

room was ,lovely picture perfect setting and satff were superb and helpful at all times

Cons:

nothing

2026-04-08 • via Nuitee
J
jean pierre • extended_group • fr
8
Hotel, particulièrement bien situé convient parfaitement aux touristes pour un court séjour
Pros:

La situation géographique au centre de la ville
Le calme et la plénitude dans cette hôtel au cœur de la ville touristique

Cons:

Pas de mini bar pas de machine à café dans la chambre

2026-04-07 • via Nuitee
K
Kenelm • family_with_children • gb
9
2026-04-07 • via Nuitee
W
will • couple • gb
10
5 STAR RELAIS
Pros:

EVERYTHING

2026-04-07 • via Nuitee
M
Marjon • couple • nl
8
Het was super! Onwijs lekker ontbijt, de ligging is perfect. De kamers zijn ruim en schoon en het personeel is heel vrie
Pros:

De locatie was perfect en het personeel was super vriendelijk.

2026-04-03 • via Nuitee