Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (793 reviews)
Wollestraat 41-47 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 793 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
D
David • solo_traveller • us
10
Pros:

Location, location, location

2026-04-11 • via Nuitee
M
Massimiliano • couple • it
10
2026-04-10 • via Nuitee
M
Matt • couple • gb
10
romantic comfort in the heart of Bruges
Pros:

room was ,lovely picture perfect setting and satff were superb and helpful at all times

Cons:

nothing

2026-04-08 • via Nuitee
W
will • couple • gb
10
5 STAR RELAIS
Pros:

EVERYTHING

2026-04-07 • via Nuitee
J
jean pierre • extended_group • fr
8
Hotel, particulièrement bien situé convient parfaitement aux touristes pour un court séjour
Pros:

La situation géographique au centre de la ville
Le calme et la plénitude dans cette hôtel au cœur de la ville touristique

Cons:

Pas de mini bar pas de machine à café dans la chambre

2026-04-07 • via Nuitee
K
Kenelm • family_with_children • gb
9
2026-04-07 • via Nuitee
M
Marjon • couple • nl
8
Het was super! Onwijs lekker ontbijt, de ligging is perfect. De kamers zijn ruim en schoon en het personeel is heel vrie
Pros:

De locatie was perfect en het personeel was super vriendelijk.

2026-04-03 • via Nuitee
K
Karsten • couple • de
10
Unbedingt empfehlenswert…
Pros:

Wie in einem schönen Märchen , ganz wunderbar

2026-04-02 • via Nuitee
D
David • couple • au
10
Delightful stay, very pleasant staff who helped us with everything we asked about. Very special.
Cons:

Water in the shower did not drain efficiently.

2026-04-01 • via Nuitee
D
Didier • couple • fr
10
Pros:

Trés bon séjour , personnel super gentils , trés belle ville , a refaire

2026-03-30 • via Nuitee
T
Tallita • family_with_children • cl
10
Pros:

Maravilloso!!!!

2026-03-30 • via Nuitee
J
John • couple • us
10
2026-03-29 • via Nuitee
S
steven • couple • us
10
Fabulous!
Pros:

Staff made the staff memorable. Location and
Building made it comfortable and convenient.

2026-03-23 • via Nuitee
J
Jane • couple • gb
10
Fabulous hotel, super staff, excellent location
Pros:

Beautiful hotel, perfect location

2026-03-20 • via Nuitee
J
James • couple • gb
8
Excellent hotel which combines old fashioned charm with modern day service
Pros:

We loved the hotel. Very welcoming staff and a lovely feel to the place. Beautiful interior.

Cons:

We could have had a room over the canal and instead our view was just the back of the building.

the instruction as to how to find the parking were not brilliant. Perhaps lost in translation but it could have said ....."100 metres down the road, look out for a narrow entrance to the right, turn down there and then after 50 metres there is a garage door......

2026-03-20 • via Nuitee
B
Bernhard • family_with_children • de
9
2026-03-20 • via Nuitee
M
Merouane • couple • dz
10
Pros:

Beautiful and clean room in a timeless style hotel. The staff was very nice and helpful. The view over the channel from the room is magnificent.

2026-03-15 • via Nuitee
P
Patrizia • solo_traveller • it
10
Parfait, mais il faudrait qu’ils acceptent l’Amex !
Pros:

L’emplacement, le charme, le silence, la gentillesse du personnel, le petit-déjeuner…

Cons:

Ils n’acceptent pas la carte American-Express

2026-02-22 • via Nuitee
C
Carlotta Barbara Stefania • couple • it
9
Romantico e splendido
Pros:

Posizione perfetta

Cons:

Le camere sono molto piccole (ma non penso si possano ingrandire 😊), la pulizia nella stanza non mi ha soddisfatto perché abbiamo trovato un asciugamano (teoricamente nuovo) tutto sporco, molto spiacevole.

2026-02-22 • via Nuitee
I
Ivan • couple • de
9
2026-02-22 • via Nuitee