Relais Bourgondisch Cruyce, A Luxe Worldwide Hotel

Hotels
9.6 (793 reviews)
Wollestraat 41-47 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Bathroom maintenance issues
Unexpected water charges

Categories

Cleanliness
9.36
Some comments indicate the hotel experience was very clean, but noted issues with the bathroom in one review.
Service
10
The staff were consistently described as incredible, attentive, and helpful.
Location
10
Multiple reviews praised the central and picturesque location of the hotel.
Room Quality
9.36
Rooms described positively, with some mentions of specific room features but a minor critique on possible water damage in one room.
Amenities
9.36
Facilities mentioned positively, with enjoyable breakfast and room service options highlighted.
Value for Money
9.36
General sentiment suggests good value, though one review noted unexpected charges for water.
Food and Beverage
9.36
Breakfast was highlighted positively, especially the waffles; no negative comments noted.
Overall Experience
10
Overall experiences shared were overwhelmingly positive, with guests describing their stays as memorable and extraordinary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:49

Property Description

Luxurious Waterfront Residence
Experience the charm of Bruges at the extraordinary waterfront "Relais Bourgondisch Cruyce". Admire the half-timbered facade and stained glass windows, perfectly located where 2 canals intersect, just steps from Bruges Market Square.

Romantic Boutique Hotel
Step into a world of romance at one of Europe's most romantic hotels. Adorned with antiques, art pieces, and luxurious fabrics, the hotel offers a unique and enchanting atmosphere. Enjoy the free WiFi throughout the property.

Spectacular Dining Experience
Start your day with breakfast 'Les matins du Relais' in the magnificent breakfast room overlooking the canals. For a culinary delight, visit the hotel-owned restaurant ‘Maria van Bourgondië’ for French-Flemish cuisine in an authentic setting near the Church of Our Lady.

Book now to immerse yourself in the historic beauty of Bruges at "Relais Bourgondisch Cruyce".

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 793 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.36
Food and Beverage: 9.36
Overall Experience: 10
A
Adrian • couple • au
10
2026-02-09 • via Nuitee
R
Rachael • extended_group • gb
10
Perfect
Pros:

Location, atmosphere and staff

Cons:

Loved everything

2026-01-20 • via Nuitee
H
Harrison • couple • gb
10
2026-01-19 • via Nuitee
T
Tana • solo_traveller • ca
10
2026-01-19 • via Nuitee
R
Romy • couple • nl
9
Heerlijk verblijf met top service!
2026-01-19 • via Nuitee
F
francis • couple • fr
10
Fabuleux
Pros:

Emplacement.
Disponibilité du personnel.
Chambre

Cons:

Glace dans la salle de bains.
Trop haute.
Non « raccord » avec le marbre de la salle de bain

2026-01-19 • via Nuitee
M
Maxim • couple • by
10
Pros:

Everything

Cons:

Sometimes an issue with a hot water in a shower

2026-01-18 • via Nuitee
J
Judith • couple • us
10
Wonderful old hotel next to a canal in the heart of Old Town
Pros:

It waa a beautiful old hotel filled with flowers and lovely works of art.

Cons:

I liked everything.

2026-01-15 • via Nuitee
I
Ian • couple • gb
10
In Bruges.
Pros:

Charming, great location.

Cons:

Nothing.

2026-01-15 • via Nuitee
N
Nicola • couple • gb
10
Pros:

Location, views, comfort and friendly staff

2026-01-15 • via Nuitee
H
Helen • extended_group • gb
1
2026-01-08 • via Nuitee
A
Alan • family_with_children • gb
10
4 Days "In Bruges"
Pros:

A beautiful old hotel, well located in the old town.
Easy access to all of the points of interest, a good base as everything is only a short walk away.
Bruges is a wonderful place to visit for 3 of 4 days, with plenty of bars and restaurants to choose from, and places to visit. Possibly the cleanest and safest place we've ever been to.

Cons:

Nothing.

2026-01-07 • via Nuitee
T
THIERRY • couple • fr
10
parfait
Pros:

l'emplacement de l'hôtel et l'accueil

Cons:

le plan pour accéder au parking

2026-01-05 • via Nuitee
E
Evgeniia • solo_traveller • ru
10
Pros:

Прекрасный атмосферный отель, очень приветливый персонал, оставили за мной выбор из двух номеров. Завтрак очень хороший.

2026-01-04 • via Nuitee
S
Sara • couple • ch
10
Pros:

Tout. Hôtel magnifique, personnel aux petits soins, excellent emplacement.

2026-01-03 • via Nuitee
S
Sylvie • couple • fr
10
2026-01-03 • via Nuitee
G
Gerard • couple • es
9
Pros:

hotel encantador, tranquil alhora i molt ben ubicat!
Personal atent!

Cons:

M’han cobrat les aigues en un hotel 4 estrelles L!? No calia…

2026-01-02 • via Nuitee
A
Ana Maria Grosu • couple • it
10
Pros:

Tutto eccezionale!

Cons:

Niente

2025-12-30 • via Nuitee
T
Tim • couple • za
10
We had a two night stay in Bruges to celebrate our 40th wedding anniversary and we could not have found a more perfect h
Pros:

A perfect place to stay in Bruges

Cons:

Nothing

2025-12-30 • via Nuitee
F
Frans • solo_traveller • nl
8
Plus en minpunten
Pros:

De ligging is perfect aan het water in het centrum. Het hotel is helemaal in oude stijl en heeft een geweldig gastvrije staf. Het ontbijt is super , vooral de lekkere wafels. En gratis roomservice voor koffie of thee .

Cons:

De badkamer van de zolderkamer 34

had blijkbaar waterschade. De douchedeur sluit niet goed. De vloer voor en in de badkamer stond helemaal bol en een grote zwarte schimmelvlek en muffe lucht in de badkamer.

2025-12-29 • via Nuitee