Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotels
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Sure Hotel by Best Western
7.8 (4920 reviews)
1 Avenue Charles de Gaulle , Coquelles , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Pets allowed
Bar
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and convenient
Cons:
Small rooms
Some noise issues
Limited amenities

Categories

Cleanliness
7.41
Overall cleanliness is good but there were some complaints about the shower and the smoking area leading to noise issues.
Service
8.38
The staff were friendly and helpful, contributing positively to the service experience.
Location
8.42
The location is convenient for the Eurotunnel and has easy access to nearby amenities.
Room Quality
7.37
Rooms were described as small and some noted wear and tear, but generally acceptable for a budget hotel.
Amenities
7.4
Amenities were satisfactory for a budget hotel, although some guests mentioned a lack of a restaurant.
Value for Money
7.86
The hotel offers decent value for the price, particularly with regards to location and cleanliness.
Food and Beverage
7.91
Breakfast received positive remarks, indicating a good quality offering for guests.
Overall Experience
7.68
Guests had a generally positive experience despite minor issues, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:43

Property Description

Convenient Location
Hotel de Calais Coquelles, just 3 km from Calais city centre and near the Euro Tunnel, offers a prime location for easy access.

Comfortable Accommodation
Functional rooms at Hotel de Calais Coquelles are equipped with private bathrooms, tea/coffee makers, and satellite TV for a comfortable stay.

Relaxing Amenities
Guests can unwind in the bar or on the terrace, perfect for unwinding after a day of exploring.

Book your stay at Hotel de Calais Coquelles now for a delightful and convenient experience.

Important information:

Reception opening hours:
- Monday to Thursday: 07:00 to 22:00
- Friday: 07:00 to 22:00
- Saturday: 08:00 to 22:00
- Sunday and bank holidays: 08:00 to 22:00

Late arrivals and no-shows: guests are required to check-in during reception opening hours. Please note that the room may be resold after that time. If you cannot change your arrival time, please call the number provided on your reservation confirmation in advance.

When traveling with pets, please note that an extra charge per pet, per night applies, the extra charge varies between 10 and 15 euros depending on the weight of the pet."
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4920 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
S
Sandrine • family_with_children • fr
5
Décevant
Pros:

La proximité avec le terminal de l Eurotunnel
La facilité pour récupérer les clés après 22h

Cons:

Les 2 chambres sentaient mauvais (moquette qui sent les pieds et salle de bain qui sent le moisi)
Salle de bain très petite
Mauvaise insonorisation

2026-07-04 • via Nuitee
M
Marlon_1 • solo_traveller • gb
9
Lovely little hudeaway
Pros:

Love this hotel. Friendly welcoming and clean

Cons:

Does get a but hot if there isn't a wind but its still lovely.

2026-07-04 • via Nuitee
M
Michael • solo_traveller • de
9
2026-07-04 • via Nuitee
M
Marie • solo_traveller • gb
8
Great stopover
Pros:

Perfect location for chunnel. Dog friendly with dog friendly restaurant (Buffalo Grill) nearby.. Staff are friendly and comfy room.

Cons:

Secure parking was one of the reasons I chose hotel. However, although we were given a code for the gate, it was not closed overnight

2026-07-03 • via Nuitee
M
Magali • solo_traveller • fr
7
Pros:

J'ai passé un bon weekend petit bémol j'étais en couple et deux lits de une personne collé. Du coup Pas top. Mise à part cela tout était nickel

2026-07-03 • via Nuitee
L
Lee • couple • gb
7
A comfortable place to stay close to the Channel Tunnel Terminal
Pros:

We chose this hotel specifically for its proximity to the channel tunnel terminal. It has plenty of secure parking and was a 5-10 min easy drive to the terminal. Hotel staff were very friendly and breakfast was very reasonable. The rooms were a little tired and dated, and not overly large but they were very clean and comfortable and perfect for an overnight stay. An added bonus was being 10 minutes away from Cite Europe which has plentiful restaurants and there was also a restaurant next door. We would use this hotel again.

2026-07-03 • via Nuitee
D
Diane • couple • gb
8
2026-07-03 • via Nuitee
F
Fabio Pietro • couple • it
8
2026-07-03 • via Nuitee
L
Lesley • solo_traveller • gb
9
2026-07-02 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

Friendly staff, good location, good breakfast.

Cons:

Nothing

2026-07-02 • via Nuitee
E
Elaine • couple • gb
8
Great Hotel, been there before and still great value
Pros:

So close to the Tunnel. Great value and a good breakfast - not great but good. Room small but it’s one night and everything is spotless and a secure car park.

Cons:

Check-in was a little sharp, especially when he said I had to pay, as I thought I had. Plus, there was an empty water bottle in our room that was musty and not clean. A mistake, but the person at reception was not happy,

2026-07-02 • via Nuitee
G
Géraldine • solo_traveller • fr
8
Pros:

La literie , la déco et le petit dèj

Cons:

La salle de bain surtout la douche

2026-07-02 • via Nuitee
S
Samuel LUQUET • solo_traveller • fr
9
2026-07-01 • via Nuitee
P
Paul • couple • gb
6
Pros:

Convenient location for the tunnel

Cons:

Lack of decent restaurants in the area.
Noisy overnight, guests doors banging, cars starting

2026-06-30 • via Nuitee
S
Svetlana • couple • be
6
Pros:

Очень приветливый персонал!Быстрая регистрация!Расположение очень удобное.Мы останавливались в отеле во время нашего путешествия на одну ночь.Номера маленькие но чистые.В жаркие дни можно столкнуться с проблемой - в номере нет кондиционера!Нужно это учитывать. Парковка на территории отеля.

Cons:

Мы были в отеле в период очень сильной жары.В номере не было кондиционера.Это была самая большая проблема с которой мы столкнулись.К отелю нет вопросов ,т.к. это наш недосмотр при выборе отеля.Но постояльцы отеля вели себя возмутительно!Отель используют путешественники которые едут в Британию или обратно.Поздно заселяются и рано уезжают И их совсем не волнует то , что кто-то еще может отдыхать .Ужасно громко разговаривают . Один мужчина в 7 часов утра начал из своего номера громко разговаривать с уезжающими людьми , которые были на парковке . Это было так громко , словно он был в нашем номере!Ужасное неуважение к людям которые рядом . Но это не проблема отеля , а невоспитанность людей которые иногда нас окружают.

2026-06-29 • via Nuitee
P
Pam • extended_group • gb
7
Pros:

Well located but very basic facilities. Staff were excellent and very helpful.

2026-06-29 • via Nuitee
Марина • solo_traveller • nl
9
Room
Pros:

De kamers zijn erg schoon. Het beddengoed is uitstekend en van hoge kwaliteit. We hebben genoten van ons korte verblijf. De parkeerplaats van het hotel is ruim, zelfs voor een grote auto.

2026-06-29 • via Nuitee
J
John • extended_group • gb
7
OK
Pros:

The room wasrather small for two people to share, the facilities are good. Breakfast on Sunday is served from 07:30 which is late if you want an early crossing. there are local resturants that are in walking distance.

Cons:

There is no air conditioning so teh room was rather warm.

2026-06-29 • via Nuitee
F
Fabio • extended_group • it
7
2026-06-29 • via Nuitee
R
Rob • solo_traveller • gb
10
2026-06-29 • via Nuitee