Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotels
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Sure Hotel by Best Western
7.8 (4659 reviews)
1 Avenue Charles de Gaulle , Coquelles , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and convenient
Cons:
Small rooms
Some noise issues
Limited amenities

Categories

Cleanliness
7.41
Overall cleanliness is good but there were some complaints about the shower and the smoking area leading to noise issues.
Service
8.38
The staff were friendly and helpful, contributing positively to the service experience.
Location
8.42
The location is convenient for the Eurotunnel and has easy access to nearby amenities.
Room Quality
7.37
Rooms were described as small and some noted wear and tear, but generally acceptable for a budget hotel.
Amenities
7.4
Amenities were satisfactory for a budget hotel, although some guests mentioned a lack of a restaurant.
Value for Money
7.86
The hotel offers decent value for the price, particularly with regards to location and cleanliness.
Food and Beverage
7.91
Breakfast received positive remarks, indicating a good quality offering for guests.
Overall Experience
7.68
Guests had a generally positive experience despite minor issues, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:43

Property Description

Convenient Location
Hotel de Calais Coquelles, just 3 km from Calais city centre and near the Euro Tunnel, offers a prime location for easy access.

Comfortable Accommodation
Functional rooms at Hotel de Calais Coquelles are equipped with private bathrooms, tea/coffee makers, and satellite TV for a comfortable stay.

Relaxing Amenities
Guests can unwind in the bar or on the terrace, perfect for unwinding after a day of exploring.

Book your stay at Hotel de Calais Coquelles now for a delightful and convenient experience.

Important information:

Reception opening hours:
- Monday to Thursday: 07:00 to 22:00
- Friday: 07:00 to 22:00
- Saturday: 08:00 to 22:00
- Sunday and bank holidays: 08:00 to 22:00

Late arrivals and no-shows: guests are required to check-in during reception opening hours. Please note that the room may be resold after that time. If you cannot change your arrival time, please call the number provided on your reservation confirmation in advance.

When traveling with pets, please note that an extra charge per pet, per night applies, the extra charge varies between 10 and 15 euros depending on the weight of the pet."

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4659 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
M
Mike • solo_traveller • nl
8
Aanrader als je uit de tunnel komt
Pros:

Uitstekende gastvrijheid, zelfs na late aankomst perfect geholpen en ook s ochtends heel aardig. Ontbijt uitstekend

Cons:

Kamers likje verf zou wel kunnen

2026-03-27 • via Nuitee
N
Notte • solo_traveller • be
7
2026-03-24 • via Nuitee
H
Heather • couple • fr
8
Accommodation good but little to offer in surrounding area.
Pros:

Friendly, helpful staff

Cons:

The only place open for food was a Buffalo Grill which was fairly grim.

2026-03-23 • via Nuitee
T
Terry • family_with_children • gb
6
All good
Pros:

Location

Cons:

It was fine

2026-03-22 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-03-22 • via Nuitee
J
jeanette • solo_traveller • ch
9
Gutes Preis Leistungsverhältnis /Pächter sehr freundlich
Pros:

Gute Lage, schnell und einfach erreichbar. Parken easy. Einkaufen nebenan in Supermärkten auch praktisch.

Cons:

Fotos von den Zimmern ehr etwas beschönigt 😉ehr kleiner.

2026-03-22 • via Nuitee
L
Lindsay • solo_traveller • gb
7
Pros:

Location is very close to le shuttle.

2026-03-21 • via Nuitee
D
derek • solo_traveller • gb
8
2026-03-20 • via Nuitee
L
laurence • family_with_children • fr
10
Very good
Pros:

Breakfast excellent

2026-03-20 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-03-18 • via Nuitee
R
Robin • family_with_children • gb
9
Pros:

Friendly and welcoming hosts.
Close to the shuttle. Hi

2026-03-16 • via Nuitee
D
David • solo_traveller • gb
8
Does exactly what is says on the tin. Great value
Pros:

This is quite a basic hotel , but fantastic value , for a overnight stop its perfect very clean , warm ,great location with the added bonus of Matthew the manager who is excellent. I honestly don't know how other establishments can charge their ridiculous rates

2026-03-16 • via Nuitee
S
Simon • couple • gb
7
2026-03-16 • via Nuitee
C
Cyntia • extended_group • fr
5
2026-03-16 • via Nuitee
R
Roger • couple • fr
8
Parfait pour un week-end.
Pros:

Accueil et personnel agréable .
Calme et silencieux.
Bonne literie.
Salle de bain un peu petite.

2026-03-15 • via Nuitee
V
Valérie • solo_traveller • fr
10
Parfait pour un week-end
Pros:

Hotel bien situé, calmé, très propre, personnel très accueillant. Bonne literie

Cons:

Rien

2026-03-15 • via Nuitee
C
Charlotte • family_with_children • gb
10
Great option and value for money
Pros:

Clean functional rooms, convenience to tunnel, easy communication for check in after hours, great car park, comfy bed!

Cons:

Nothing!

2026-03-15 • via Nuitee
D
Dorabarney • couple • gb
9
Pros:

Friendly staff clean rooms location

Cons:

The local restaurant next to the hotel isn't open at the moment .

2026-03-15 • via Nuitee
T
Tjerk • couple • gb
5
We won't come back
Cons:

Room very tired and tatty.
Breakfast very basic, and not great quality.

2026-03-15 • via Nuitee
B
bernard • couple • be
10
Pros:

Service impeccable et personnel au petit soin merci je reviendrai

Cons:

Rien du tout

2026-03-15 • via Nuitee