The Westin New York at Times Square

Hotels
•
Westin
8.1 (1736 reviews)
270 West 43rd Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service experience
Limited amenities

Categories

Cleanliness
7.81
Room was clean but noted some dust.
Service
7.28
Mixed reviews on service quality, one negative experience with a staff member.
Location
9.32
Perfect location near Times Square, easy access to attractions.
Room Quality
8.27
Rooms were spacious and comfortable, but some furnishings were aging.
Amenities
6.8
Limited amenities like no fridge or microwave.
Value for Money
8.26
Generally good value but issues with unexpected charges.
Food and Beverage
8.81
Good breakfast provided; overall positive feedback.
Overall Experience
8.28
Enjoyable stay with a few drawbacks but would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Luxury at Times Square

Modern Rooms with Amenities
The Westin New York at Times Square offers modern rooms with large windows, flat-screen TVs, iPod docking stations, and coffee makers.

Dining and Entertainment Options
Enjoy cocktails and signature fare at The Foundry Bar with a view of Eight Avenue, or unwind at Bar 10 lounge for evening drinks and light fare.

Fitness and Business Facilities
Guests can stay active at the fitness center with city views, play Nintendo Wii games, and utilize WiFi, business center, and ticket desk services.

Book now to experience luxury and convenience at The Westin New York at Times Square.

Important information:

Please note that the overnight parking fee does not include in and out privileges.

Please note that breakfast-inclusive rates only provide continental breakfast for two adult guests per reservation. Additional guests must pay an extra charge for breakfast.

Please note that the mandatory destination fee includes:
- Daily USD 20 credit for food and beverage, redeemable at Foundry Kitchen & Bar or for a la carte orders (per room per day)
- Upgrade to premium high-speed WiFi
- 2 tickets to a choice of one of the following (per room per day):
- 2 tickets to a Freedom Liberty Cruise
- 2 tickets to the American Museum of Natural History
- 2 tickets to a New York Comedy Club show (per room per day)
- USD 5 Starbucks gift card for Gold, Platinum, Titanium and Ambassador Elite members
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 1736 reviews
Cleanliness: 7.81
Service: 7.28
Location: 9.32
Room Quality: 8.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.28
J
Janielle • couple • ca
7
Great for a first time in the city
Pros:

Close to everything theatres, time square and much more

Cons:

Noise between room we could hear people talking like they were basically in our room

2026-04-11 • via Nuitee
C
Christina • solo_traveller • us
10
Great place if you’re in New York for business
Pros:

The staff is extremely friendly and helpful. The room was very comfortable.

Cons:

I was not crazy about the breakfast even with the $20 credit per day. It was still expensive for what you got. I basically had some coffee and a pastry and egg and some bacon and it was still $25 and to be perfectly honest the food was just OK. I only went one day and the remaining days I went around the corner to a diner.

2026-04-10 • via Nuitee
H
Heather • family_with_children • ie
10
2026-04-10 • via Nuitee
A
Amanda • extended_group • us
10
Great location too everything and the staff were so friendly!
Pros:

Great location and super friendly staff!

2026-04-09 • via Nuitee
J
Jorge • couple • es
9
2026-04-08 • via Nuitee
S
Szymon • family_with_children • pl
10
Pros:

Warunku we pokoju oraz restauracja

Cons:

Łóżka były raczej wąskie

2026-04-08 • via Nuitee
J
Jong Jian • extended_group • sg
9
2026-04-08 • via Nuitee
M
Mark • family_with_children • gb
6
Amazing location, hotel doesn’t have the class feel and personality some other Westins have.
Pros:

Great Location right in middle of everything!

Cons:

Bathrooms in deluxe double very small and bit dated.

2026-04-08 • via Nuitee
E
Eduardo J • couple • us
10
Una esperiencia inolvidable
Pros:

Perfecto

2026-04-07 • via Nuitee
M
MEIR • family_with_children • il
8
2026-04-07 • via Nuitee
P
Petgin • family_with_children • at
9
2026-04-05 • via Nuitee
S
Sharon • extended_group • us
10
Great Stay at the Westin in NYC
Pros:

Right in the heart of mid-town, the hotel was beautiful, clean, secure and well-staffed with helpful employees.

Cons:

As nice as it was, it was expensive.

2026-04-04 • via Nuitee
K
Katiuscia • family_with_children • ch
7
Pros:

La posizione

Cons:

Necessita di una ristrutturazione

2026-04-04 • via Nuitee
L
Loris Grosjean • extended_group • fr
10
Pros:

La vue, personnel très aimable, et beauté des lieux

Cons:

Manque un mini frigo, et lumière pas très pratique

2026-04-03 • via Nuitee
M
MARIA JOSE • extended_group • es
10
Maravillosa
Pros:

La ubicación , limpieza, atención

Cons:

Me gustó todo

2026-04-03 • via Nuitee
C
Charlotte • extended_group • gb
8
Great stay, will definitely return
Pros:

Great location and had everything we needed

Cons:

The bar didn’t open until 4pm. That’s the only negative I can think of

2026-03-31 • via Nuitee
A
ANITA • family_with_children • us
10
Pros:

All of it

2026-03-31 • via Nuitee
T
Theresa Trinh • family_with_children • ca
8
2026-03-30 • via Nuitee
W
Wendi • family_with_children • gb
7
Love love love New York will be back
Pros:

Great location

Cons:

On arrival receptionist wasn’t very helpful or friendly but other staff were great

2026-03-30 • via Nuitee
P
Peter • couple • gb
10
2026-03-26 • via Nuitee