The Westin New York at Times Square

Hotels
•
Westin
8.1 (1919 reviews)
270 West 43rd Street , New York , US
+1 212-201-2700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service experience
Limited amenities

Categories

Cleanliness
7.81
Room was clean but noted some dust.
Service
7.28
Mixed reviews on service quality, one negative experience with a staff member.
Location
9.32
Perfect location near Times Square, easy access to attractions.
Room Quality
8.27
Rooms were spacious and comfortable, but some furnishings were aging.
Amenities
6.8
Limited amenities like no fridge or microwave.
Value for Money
8.26
Generally good value but issues with unexpected charges.
Food and Beverage
8.81
Good breakfast provided; overall positive feedback.
Overall Experience
8.28
Enjoyable stay with a few drawbacks but would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Luxury at Times Square

Modern Rooms with Amenities
The Westin New York at Times Square offers modern rooms with large windows, flat-screen TVs, iPod docking stations, and coffee makers.

Dining and Entertainment Options
Enjoy cocktails and signature fare at The Foundry Bar with a view of Eight Avenue, or unwind at Bar 10 lounge for evening drinks and light fare.

Fitness and Business Facilities
Guests can stay active at the fitness center with city views, play Nintendo Wii games, and utilize WiFi, business center, and ticket desk services.

Book now to experience luxury and convenience at The Westin New York at Times Square.

Important information:

Please note that the overnight parking fee does not include in and out privileges.

Please note that breakfast-inclusive rates only provide continental breakfast for two adult guests per reservation. Additional guests must pay an extra charge for breakfast.

Please note that breakfast-inclusive rates only provide continental breakfast at the hotel restaurant for up to 2 adults and 2 children 12 years old and under registered in the same room.

Please note that the mandatory destination fee includes:
- Daily USD 20 credit for food and beverage, redeemable at Foundry Kitchen & Bar or for a la carte orders (per room per day)
- Upgrade to premium high-speed WiFi
- 2 tickets to a choice of one of the following (per room per day):
- 2 tickets to a Freedom Liberty Cruise
- 2 tickets to the American Museum of Natural History
- 2 tickets to a New York Comedy Club show (per room per day)
- USD 5 Starbucks gift card for Gold, Platinum, Titanium and Ambassador Elite members.
- Additional adults and children at the buffet are at regular prices.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.1
Based on 1919 reviews
Cleanliness: 7.81
Service: 7.28
Location: 9.32
Room Quality: 8.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.28
N
Nicole • family_with_children • de
6
2026-10-17 • via Nuitee
M
Mowfug • couple • us
10
2026-10-15 • via Nuitee
A
Alberto • family_with_children • ar
9
Muy bueno
2026-10-15 • via Nuitee
T
toure • solo_traveller • sn
9
Cool
Pros:

La proximité avec tous les commerces.

Cons:

Rien de particulier.

2026-10-11 • via Nuitee
R
Richie • solo_traveller • us
10
Pros:

The place was in the perfect location. The room was nice and clean. The best beds to sleep in. And the shower was nice and hot. The staff was nice and helpful. I would definitely stay here again.

2026-10-10 • via Nuitee
C
Charlie • family_with_children • us
10
2026-10-09 • via Nuitee
M
Mirit • couple • il
7
2026-10-08 • via Nuitee
T
Tracy • extended_group • us
10
2026-10-08 • via Nuitee
L
Lineshan • couple • za
6
I like the Westin. I say in a lot of Westin Hotels worldwide. Staff needs to improve at this hotel
Pros:

Location

Cons:

Staff. No sense of hospitality or friendliness show to visitors

2026-10-08 • via Nuitee
A
Astrid • solo_traveller • de
10
Pros:

The staff at the hotel was so helpful and anticipated our every need.The hotel's location is exceptionally good. You are right in the middle of Times Square and can get a lot done on foot.

2026-10-07 • via Nuitee
T
Tania • solo_traveller • ca
9
2026-10-07 • via Nuitee
K
Karri • extended_group • us
10
This was our first trip to NYC and this stay made it comfortable, convenient, and classy!
Pros:

Excellent location- in the heart of it all but still quiet and friendly

2026-10-07 • via Nuitee
B
Bernadette • extended_group • us
10
2026-09-17 • via Nuitee
M
Miguel • extended_group • es
10
2026-09-17 • via Nuitee
M
María Teresa • solo_traveller • es
10
2026-09-17 • via Nuitee
T
Tomas • couple • mx
5
No volvería
Pros:

La atención en el bar

Cons:

El pésimo check in

2026-09-16 • via Nuitee
C
Christine • family_with_children • us
10
2026-09-14 • via Nuitee
O
Ovadia • couple • il
10
2026-09-13 • via Nuitee
N
Noy • couple • il
5
Pros:

המיקום

Cons:

המחיר, החלפנו חדר פעמיים בגלל ניקיון וזה הרגיש לנו ישן לעומת מלון של חמישה כוכבים, הארוחת בוקר במלון הייתה יקרה

2026-09-11 • via Nuitee
V
Van • solo_traveller • vn
8
Pros:

Large room

Cons:

outdated interior and rooms

2026-09-09 • via Nuitee