Cleveland Marriott East

Hotels
•
Marriott Hotels & Resorts
9 (261 reviews)
26300 Harvard Road , Warrensville Heights , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable accommodation
Friendly staff
Excellent location
Clean room
Cons:
Housekeeping issues
No breakfast included
Bathroom privacy concerns

Categories

Cleanliness
7.64
The room was clean, but there were significant issues with missing room cleaning during the stay.
Service
9.61
The staff was generally friendly and accommodating, though there were some instances of poor response to complaints.
Location
9.65
Great location off the highway with plenty of stores and nearby amenities.
Room Quality
9.6
Rooms are comfortable and well-maintained, though one review indicated a lack of privacy.
Amenities
9.13
Good gym facilities and coffee options, but could improve with minor adjustments.
Value for Money
8.59
Price is reasonable for the stay, but absence of breakfast could impact value perception.
Food and Beverage
8.64
No complimentary breakfast, but the breakfast restaurant offers good options.
Overall Experience
9.11
Pleasant stay overall, marred by some service lapses and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:35

Property Description

Luxurious Accommodations:
Experience comfort and style in our contemporary rooms featuring 49-inch and 55-inch flat-screen TVs, custom duvets, and feather pillows. Enjoy modern amenities like cable TV with a plug-in panel and Pay TV for your entertainment.

Dining Excellence:
Indulge in diverse American dishes at RiverCity Grille, served in a casual ambiance that is sure to satisfy your taste buds. Our café is also open throughout the day for your convenience.

Relaxation and Recreation:
Unwind in our indoor pool with loungers, stay active in the well-equipped fitness center, or explore nearby sailing and river rafting opportunities. With Legacy Village Mall just a short drive away, there's something for everyone at Cleveland Marriott East.

Book your stay now and elevate your travel experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 261 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
R
robinson • extended_group • us
1
Pros:

Staff

Cons:

Reservation wasn't sent to hotel

2026-01-28 • via Nuitee
M
Marie Jeanne • family_with_children • us
7
2026-01-26 • via Nuitee
D
Darius • family_with_children • us
10
2026-01-25 • via Nuitee
D
Diana • solo_traveller • us
7
Typical Marriott property
Pros:

Staff were friendly and helpful, building and grounds well-kept, nice enough looking property.

Cons:

I was exhausted and willing to pay for room service or the restaurant. Reviews online were poor, so I chose not to dine instead of get disappointed.

2026-01-19 • via Nuitee
M
Melodie • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sherri • family_with_children • us
10
2025-12-30 • via Nuitee
K
Kendra • family_with_children • us
9
Comfortable and convenient short stay
Pros:

This is a comfortable and clean Marriott which was very convenient for our needs. The staff at check in were friendly and the room on the ground floor turned out to be very quiet, despite our initial concerns. The gym is large and has some good equipment, and there is decent coffee available in the lobby for purchase which was great.

Cons:

Minor things could be improved such as the addition of a night light in the bathroom - the bathroom has a glass door so if you turn the light on in the night, it wakes up the other person in the room. Also, I’m not a fan of the sliding door for the bathroom - it does not allow for much privacy. And last small thing would be to please remove the plastic wrapped plastic cups in the gym. How about just some paper cups?

2025-11-29 • via Nuitee
T
Tina • couple • us
10
All that I expected and more!
Pros:

Did not have breakfast.

Cons:

Does not apply

2025-11-14 • via Nuitee
C
Cierra • couple • us
9
2025-10-24 • via Nuitee
A
Ana
10
Pros:

Very nice and clean. Staff very welcoming and caring.

2025-10-10 • via Nuitee
K
Kathleen • family_with_children • us
8
2025-10-09 • via Nuitee
K
Kurt • friends
10
Pros:

The lobby has an excellent atmosphere and the rooms are nice.

2025-09-29 • via Nuitee
V
Victoria
10
Pros:

Very clean room. Great staff. Excellent location.

2025-09-28 • via Nuitee
R
Robert • family
10
Pros:

.

2025-09-28 • via Nuitee
A
Adam
8
Pros:

Was t a fan of housekeeping knocking at 9:30

2025-09-21 • via Nuitee
M
Michael • solo_traveller • us
10
2025-09-16 • via Nuitee
T
Tonya
10
Pros:

Great

2025-09-04 • via Nuitee
E
emily • family_with_children • us
10
Nice night sleep
Pros:

Room was very clean, they had full size shampoo conditioner and shower gel... loved it

Cons:

Didn't have a complimentary breakfast. They did offer a breakfast restaurant but it wasn't free... but overall great

2025-08-17 • via Nuitee
V
Verified traveler
10
Pros:

Friendly staff, have everything we needed

2025-08-17 • via Nuitee
M
Marlee
10
Pros:

The staff was very friendly. I had to make 3 changes to my pick up to the airport and there was never an issue. There was nothing I didn't like. Keep up the great work!

2025-08-15 • via Nuitee