Best Western Plus Springfield Airport Inn

Hotels
•
Best Western Plus
8.5 (406 reviews)
4445 West Chestnut Expressway , Springfield , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms and common areas
Friendly, helpful staff
Good, well-stocked breakfast (espresso/yogurt machines)
Convenient location for airport/downtown
Comfortable beds and generally good rooms
Good value for the price
Cons:
Small/awkward bathrooms and some bathroom fixture issues (door, stopper, clanking tank)
Occasional noisy air/heating unit and poor TV connection
Limited nearby walkable dining options
A few maintenance/comfort nuisances (elevator size, parking lot smell reported once)

Categories

Cleanliness
9.1
Consistently praised across reviews—rooms and common areas described as very clean, spotless and smelling fresh.
Service
9.1
Staff repeatedly called awesome, friendly, helpful and polite; multiple mentions of excellent service at all levels.
Location
8
Convenient for the airport and downtown access, frequently noted as a strong point; some reviewers noted limited walkable dining options.
Room Quality
7.5
Rooms generally comfortable with large beds, but several complaints about small/tight bathrooms, door/bathtub stopper issues, occasional noisy air/heating and poor TV connection.
Amenities
8.9
Breakfast offering, espresso and yogurt machines, coffee station, ice machine, parking and A/C praised; one report of a briefly dirty/smelly parking lot but overall strong amenities.
Value for Money
8.9
Multiple reviewers noted good price and that the hotel exceeded expectations—frequently recommended as good value.
Food and Beverage
8.4
Breakfast repeatedly described as very good and well stocked (espresso/yogurt machines highlighted); a few specific dislikes (eggs and meat) mentioned by some guests.
Overall Experience
8.1
Overall positive sentiment with many recommendations and repeat-stay comments, tempered by recurring minor maintenance/room-configuration issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Conveniently Located Hotel with Modern Amenities

Complimentary Hot Breakfast and Indoor Pool
Enjoy a delicious hot breakfast with a variety of options and take a refreshing dip in the heated indoor pool during your stay.

Modern Rooms and 24-Hour Facilities
Relax in rooms equipped with flat-screen TVs, microwave, refrigerator, and coffee-making facilities. Take advantage of the 24-hour business center, exercise facility, and launderette.

Book your stay at Best Western Plus Springfield Airport Inn for a comfortable and convenient experience.

Important information:

Please note this property does not accept cash as payment.

This property offers airport parking with reservation. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 406 reviews
Cleanliness: 9.1
Service: 9.1
Location: 8
Room Quality: 7.5
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 8.1
S
Sean • couple • us
9
Staff was awesome
Pros:

Waffle and the juice

Cons:

Eggs and the meat

2026-10-31 • via Nuitee
R
Rogene • solo_traveller • us
9
2026-10-25 • via Nuitee
L
Laurel • couple • us
5
Cons:

Pillows uncomfortable, air/heating unit loud.

2026-10-17 • via Nuitee
A
Antoinette • extended_group • us
8
Pros:

The staff was friendly and helpful. The breakfast was good and the room was clean.

Cons:

The restroom was tiny and each time you sat on the toilet the water tank clanked.

2026-10-12 • via Nuitee
D
Debbie • couple • us
9
Pros:

Hotel was very clean and staff very welcoming.

2026-10-09 • via Nuitee
M
Michael • couple • us
9
Nice
Pros:

Clean room, breakfast and Charles

Cons:

Not much around there for dinner

2026-10-08 • via Nuitee
S
Smith • solo_traveller • us
10
2026-10-08 • via Nuitee
A
Alexandru • couple • ro
8
2026-10-07 • via Nuitee
C
Candace • couple • us
6
2026-09-18 • via Nuitee
J
Jose Ricardo • couple • br
8
Tudo certo para uma noite
Pros:

Local perto boa localização móveis mais antigos mais atende ao esperado

2026-09-07 • via Nuitee
L
Les • solo_traveller • us
9
Pros:

Very close.to airport and hotel exceeded my expectations. Very nice hotel for the price. Certainly recommend

Cons:

Nothing

2026-09-07 • via Nuitee
G
Garland • extended_group • us
10
2026-08-19 • via Nuitee
J
James • solo_traveller • us
10
Relaxing space near the airport for a late arrival or quick getaway.
Pros:

Clean and quiet

Cons:

Location is not close enough to walk to get a meal.

2026-08-18 • via Nuitee
D
David • couple • us
8
Solid nice room for a road trip pit stop
Pros:

Well-maintained, cozy, comfortable, with easy access from the interstate and simple check in.

Cons:

Parking lot was a little dirty/smelly but could’ve just been a random occurrence.

2026-08-14 • via Nuitee
M
Michael • couple • us
10
Took a weekend long staycation on a whim booked this hotel and it was fantastic. Very friendly staff on all levels. Brea
Pros:

Was very clean!! The room was spotless! Even smelled clean. Breakfast very good, staff very polite, espresso machine in lobby!

2026-08-10 • via Nuitee
L
lalax72 • solo_traveller • it
8
2026-08-09 • via Nuitee
P
PANGALLO • family_with_children • us
10
Near airport and downtown
Pros:

Great location for flying out. Very good breakfast and well stocked. Rooms were comfortable and clean.

2026-08-07 • via Nuitee
C
Claudio • family_with_children • br
10
Pros:

Todo

Cons:

Todo bien

2026-07-23 • via Nuitee
S
Shari • couple • us
10
Great!
Pros:

The people were kind and the room and common areas were clean. The breakfast was great

Cons:

The bathroom door was difficult to close and the bathtub stopper didn’t work.

2026-07-23 • via Nuitee
L
Lilia • solo_traveller • us
7
Worth the stay. Would recommend and right off the freeway.
Pros:

Was very clean. Had a nice choice of breakfast.

Cons:

The tv connection was very poor. Ended up watching Netflix on my iPhone.

2026-07-23 • via Nuitee