Hotel Monterey Ginza

Hotels
8.2 (4503 reviews)
Chuo-ku Ginza 2-10-2 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Chapel/shrine
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms are small
Air conditioning issues

Categories

Cleanliness
7.91
Generally clean; some guests mentioned small rooms and an uneven bed.
Service
8.38
Staff are described as friendly, helpful, and accommodating.
Location
8.92
Great location near subway stations, very convenient for sightseeing.
Room Quality
7.37
Rooms were smaller than expected, some furniture was worn.
Amenities
8.4
Interesting amenities provided; breakfast is well-reviewed.
Value for Money
7.86
Good value considering location, though some complain of small room sizes.
Food and Beverage
8.41
Breakfast options received positive comments.
Overall Experience
8.38
Overall, guests were pleased with the experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Convenient Location
Hotel Monterey Ginza is perfectly situated just steps away from Ginza-Itchome Subway Station and a short walk from JR Yurakucho Station, making it an ideal choice for travelers looking to explore Tokyo with ease.

Modern Amenities
Enjoy the comfort of Western-style rooms equipped with free high-speed wired internet, air conditioning, flat-screen TV, and en suite bathrooms with luxurious toiletries provided. The hotel also offers laundry services and parking for your convenience.

Delicious Dining Options
Indulge in French cuisine at Escale Restaurant or savor a buffet-style breakfast in the Banquet Room, providing a delightful culinary experience during your stay.

Experience the perfect blend of convenience, comfort, and culinary delights at Hotel Monterey Ginza. Book your stay now to make unforgettable memories in Tokyo.

Important information:

The maximum vehicle size for parking at this property is as follows:
Width: 6.6 feet.
Height: 6.4 feet
Larger vehicles cannot park here.

Parking spaces must be reserved in advance.

Please note that the hotel has been billing the accommodations tax stipulated by the Tokyo Metropolitan Accommodations Tax Ordinance as part of the accommodations fee, but with the introduction of the invoice system, for reservations made after January 1, 2024, the accommodations fee will be displayed separately for accommodations tax. The accommodations tax will be collected at the hotel separately from the accommodations fee.

Please note that we will be temporarily closed due to construction work to replace the air conditioning equipment throughout the building.
Temporary closure period: Sunday, January 4, 2026 to Saturday, January 31, 2026
Reopening date: Sunday, February 1, 2026

Please note that the hotel will undergo statutory inspections of electrical equipment, a building-wide power cut will occur on the following dates/times: 28/04/2026, 12:00-15:00.

Please note that the elevator will be unavailable between 12:00-15:00 on 28/04/2026. During this period, guests must use the stairs.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 4503 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
G
Giri66 solo_traveller lk
7
Pros:

Location

2026-04-11 via Nuitee
M
Martha Monica couple sg
8
Good well keep hotel and friend staff.
Pros:

Good

Cons:

Lift

2026-04-11 via Nuitee
M
M Wotton solo_traveller gb
9
Great location for Tokyo city break
Pros:

The location in Central Tokyo makes the hotel an excellent base for exploring the city. Easy walking to a number of Metro and train stations, shopping destinations and parks.

The beds were comfortable. Breakfast was ok, but I wouldn't pay the rack rate for it if it wasn't already included in our room rate.

Cons:

The (twin) room we had was definitely not as large as we expected from the listing photos or other reviews. Perhaps we were unlucky? Suitcases had to be stored open, under the beds for us to be able to move around the room

2026-04-11 via Nuitee
A
Andrew family_with_children au
8
Pros:

A little quirky and cool, loved the lift floor indicators

Cons:

Nothing

2026-04-10 via Nuitee
Y
YOSHIMI extended_group jp
8
便利で快適
Pros:

朝食がおいしかった ロケーションは最高です。
羽田空港から電車乗り換えなしで行くことができとても便利。

Cons:

部屋のトイレの水洗レバーが壊れていて、水が流れっぱなしになることがあった。
シャワーの水圧が強すぎ

2026-04-10 via Nuitee
D
Dylan couple au
2
I will never go back here.
Pros:

The hotel is in a good location near the main train station in Tokyo. There are some good restaurants nearby too, though more focused at tourists.

Cons:

Where do I start? Firstly, I booked a bigger room and ended up with a tiny one. Then I was charged 10% more than what I was quoted for. There are only 2 elevators for the whole hotel, so you end up waiting for hours to get to/from your room. Avoid.

2026-04-10 via Nuitee
Y
Yvonne couple ca
9
Pros:

excellent breakfast, lots of varieties, good location,

2026-04-10 via Nuitee
Y
Yoshie solo_traveller jp
10
Pros:

場所もよく、スタッフの方の対応も良かった

Cons:

なし

2026-04-10 via Nuitee
F
Fabian extended_group us
9
2026-04-09 via Nuitee
T
TANAKA couple jp
8
2026-04-09 via Nuitee
S
Shawn extended_group ca
9
2026-04-09 via Nuitee
K
Kanako solo_traveller jp
9
2026-04-09 via Nuitee
H
hisham solo_traveller my
8
Enjoyable
Pros:

The location for sure

2026-04-08 via Nuitee
A
Aussies on a EURO Tour couple au
9
our fist couple stay in Tokyo ... a nice 2 nights.
Pros:

bed firm but very nice. my back is my judge. and it didnt complain over 2 nights. the shower is absolutely AWESOME. best I had in ages. a true 5 stars shower. the room was quiet enough i was never awaken by noise. easy to get to super well positioned in cbd. note that ginza is in the posh area of Tokyo so expect prices to be high.we asked for that and we got it. even with 2 large suitcase the walking trips to and from the station was a breeze. tokyo is very pleasant for. tourists. wil book again strongly recommend that hotel.

Cons:

the room is very small but that's i hear what the Tokyo standard is so if you are used to lots of space it may be a tad difficult to move around especially with 2 large suitcases.

2026-04-08 via Nuitee
J
Johan family_with_children se
6
Pros:

Bra läge, trevlig personal

Cons:

Vi vaknade kl 03:00 av att det rann vatten från taket. Troligen från ACn men det droppade hela natten, det blev lite bättre när personalen la ut handdukar på golvet men det var en sjö där på morgonen.

2026-04-08 via Nuitee
E
Eunice couple us
10
2026-04-08 via Nuitee
K
KIMIKO solo_traveller jp
10
GOOD
Pros:

清潔でお部屋が広い。2人分4泊の荷物(トランク)を広げるのに十分な広さ。

Cons:

フロント前が狭い。団体客と同時に到着すると混雑。

2026-04-07 via Nuitee
L
Lisa couple au
5
Lovely period property but tired.
Pros:

Full of period charm, quiet yet conveniently close to gunna

Cons:

The property is very tired and in need of a refurb to bring it up to modern standards. The shower was particular bad and the beds uncomfortable for us.

2026-04-07 via Nuitee
C
Chiang Yin solo_traveller sg
8
Good price and great location. But small details can be improved
Pros:

Great location. Good price.

Cons:

The elevator doors close abruptly even when the doors sense an obstacle in the way. Quite dangerous. Instead of giving capsules for everything, please give teabags and coffee bags instead.

2026-04-07 via Nuitee
S
SHO couple jp
10
2026-04-07 via Nuitee