Metropark Hotel Shenzhen

Hotels
CN CTS
7.8 (120 reviews)
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001 , Shenzhen , CN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Property Description

Luxurious Amenities
Indulge in the fitness center, complimentary Wi-Fi, and top-notch concierge services. Shop on-site, enjoy wedding services, and unwind in the common area with a TV.

Exceptional Dining Options
Savor meals at the hotel's restaurant, café, or through 24-hour room service. End the day with a refreshing drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Convenience and Comfort
With complimentary Wi-Fi, a business center, and express check-in, your stay is stress-free. The hotel also offers conference space and meeting rooms. Rest in one of the 275 air-conditioned rooms with modern amenities. Plan your events with ease at our well-equipped conference spaces.

Embark on a memorable stay in Shenzhen. Book now to experience comfort and luxury at Metropark Hotel Shenzhen.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

  • General

    Individually-wrapped food options are available

See all policies

Location

Guest Reviews

7.8
Based on 120 reviews
T
Taresa partner
4
Pros:

I’ve stayed in this hotel many times before, but many years ago. It is in the help of all the shopping and eating, so the location is 10 out of 10. However, this time I decided to stay with them again. But the hotel is looking super rundown and the hallways and rooms smells like rotten egg. I unfortunately will not be staying at this hotel again.

2024-07-10 via Nuitee
V
Verified traveler
10
Pros:

Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.

2020-01-20 via Nuitee
J
Jim self
8
Pros:

Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.

2020-01-02 via Nuitee
W
Winston
2
Booking issue
Pros:

Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.

2020-01-02 via Nuitee
A
amiruddintuah Business bn
8
Strategic Location at Luohu District, Shenzhen
Pros:

Despite old-fashioned interior design, the room’s condition was satisfactory. Quite spacious for couple, cleanliness was fairly good. The high point bonus was its strategic location in this area complemented with its underneath metro station. It was very convenient to travel to commercial districts and airport. The fare was also very cheap. Overall, it was very pleasant stay in Metropark.

2019-12-28 via Tripadvisor
B
Brax family
8
Pros:

The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.

2019-12-26 via Nuitee
D
Dawn Bee Guat
8
Pros:

Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.

2019-12-25 via Nuitee
V
Verified traveler friends
10
Pros:

Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.

2019-12-25 via Nuitee
K
kentpchan NONE cn
10
2nd visit to hotel this year,had a very pleasant experience first time round & this time was even better.
Pros:

Stayed for 2 nights from 5th Oct 2019,we were offered room 606 & it was huge!!
Plenty of room for my kids to run around & we absolutely loved it.
Very clean & quiet.
We'll be staying again (3rd time) for 3 nights on Boxing day & we're all looking forward to it.

2019-12-24 via Tripadvisor
J
Jane family
4
Pros:

People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.

2019-12-12 via Nuitee
V
Verified traveler self
8
Pros:

Great location with big room, however, the room is pretty run down...

2019-12-07 via Nuitee
E
Experience672827 NONE
6
Facility in great need of an update!
Pros:

The 1 bed suite was spacious but poorly designed. The bathroom door comes very close to the toilet. You can't sit down on the toilet until you close the door. There is a wrapped around desk in the bedroom but the corner comes very close to the bed. When you get up in the night, you have to be very careful if you don't want your knees to bump into the bed or desk. The room has one night stand so I had to use the chair as a nightstand. The entire room is very dimmed and makes you feel very depressed. The hotel is in great need of an update!
The hotel is just above the Shiabu metro station and it is close to local shopping area.
For the price paid, it is a decent hotel but I won't go back again!

2019-12-05 via Tripadvisor
S
sarker357 Business cn
8
Overall good
Pros:

Room and Location good but amenities not enough, only few things in the toilets, no bath things in the toilet, room need double protection for noise proof. room located in the main rood side, therefore need double protection.

2019-12-04 via Tripadvisor
L
Louis partner
10
Pros:

The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street.

The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows.

2019-12-02 via Nuitee
M
mouniffawaz self
2
Pros:

You get an old suite for a room rate. If you don’t know Chinese, you are killed.

2019-11-28 via Nuitee
J
Joanne
10
Convenient stay
Pros:

Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together.

2019-11-18 via Nuitee
V
Verified traveler friends
10
Pros:

I like the room, very clean, but I see have Kitchen but no facilities to cook. Also Internet very poor

2019-11-16 via Nuitee
V
Verified traveler friends
4
Pros:

This location is advertised as being 3 mins of drive from commercial city/shopping area. where it takes over 15 mins to get there by car. Imagine all your shopping items in hand waiting for cab to take you back and then fork over quite a bit for cab. not cool.
EXPEDIA didnt help at all with the extreme disappointment and false info.
Not happy

2019-11-14 via Nuitee
V
Verified traveler
6
Not up to standard
Pros:

Hotel was not up to 4 star standard.

2019-11-11 via Nuitee
H
hizonfire Business ph
8
Amazing value
Pros:

Booked a 2 bedroom suite with 2 bathrooms, a kitchen, a sofa bed for 2 nights for less than $80 via Agoda.

PLUS:
- Amazing value. Very big rooms with complete, high-quality amenities and toiletries for just $78.
- Location. It’s directly connected to Shaibu Metro station with its own elevator in the basement.
- Food court is located at the basement, easy walking distance to Dong Men Shopping Street
- Effortless check-in and check-out

MINUS:
- Design is a little dated.
- We stayed at the 7th floor but in my room I can hear the street sounds below, horns, car alarms, people shouting. Don’t know about the other room.
- Front desk staff can use a little warmth and friendliness.

2019-11-10 via Tripadvisor