Apartamentos Recoletos

Hotels
•
Independent
7.8 (135 reviews)
Calle de Villanueva, 2, Madrid, Madrid, 28001 , Madrid , ES
34-91-4319100

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Facilities

Area shuttle (surcharge)
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Room quality needs improvement

Categories

Cleanliness
6.31
Guests reported issues with cleanliness and room condition in multiple reviews.
Service
8.78
Multiple reviews highlighted friendly and helpful staff.
Location
9.32
Significant praise for the hotel's excellent location near attractions.
Room Quality
6.77
Several reviews mentioned the rooms needing updates and being poorly decorated.
Amenities
7.8
Amenities were met with mixed feedback, with mentions of poor laundry service.
Value for Money
7.26
Generally acceptable for short stays but lacking for longer visits.
Food and Beverage
8.11
No specific feedback was provided on food and beverage offerings.
Overall Experience
8.08
Overall experiences varied but some guests noted specificity in positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:53

Property Description

Welcome to Apartamentos Recoletos, a charming oasis in the heart of Madrid where comfort meets convenience.

Comfortable Accommodations
Enjoy a restful stay in one of our 132 air-conditioned rooms, each equipped with kitchenettes featuring refrigerators and stovetops. Unwind with flat-screen televisions offering digital programming and stay connected with complimentary wireless internet access.

Excellent Services
Our dedicated 24-hour front desk ensures all your needs are met, from concierge services to room service during limited hours. Multilingual staff is at your service, enhancing your experience while you explore the vibrant neighborhood.

Prime Location
Located just steps from Paseo de la Castellana and a short walk from iconic attractions like Gran Via and the Prado Museum, you’ll have the best of Madrid at your fingertips. Plus, our area shuttle makes getting around effortless.

Don't miss out on an unforgettable stay—book your room at Apartamentos Recoletos today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.8
Based on 135 reviews
Cleanliness: 6.31
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.11
Overall Experience: 8.08
K
kubano • Friends getaway • Miami Beach, Florida
6
Old, broken, turn down!
Pros:

The apartments need an update as soon as they can, every thing is torn down, broken, old. See pictures.
The elevators are the worse, but there are other things easy to fix.

2025-12-11 • via Tripadvisor
P
Patricia
8
Pros:

Excelente ubicación , el personal muy amable atento y servicial

2025-10-01 • via Nuitee
J
JUAN FRANCISCO DE ASIS • family
10
Pros:

Everything was excellent, kindness of the personnel at the reception desk. Outstanding

2025-09-28 • via Nuitee
J
Juan Carlos
8
Pros:

Lifts should be better

2025-09-17 • via Nuitee
L
Lourdes • family
8
Pros:

Very bad decoration in rooms. But hotel is very well located and with good service

2025-09-12 • via Nuitee
M
Mitchell
10
Pros:

This apartment was perfect for our needs. It was close to everything we could walk to nearby attractions and to shopping easily. They need to work on their laundry room because when I had a problem, they told me that it’s run by an outside company. And they completely washed their hands of the issue told me to call a phone number. I paid for detergent and there was none in the machine and paying for washing and drying is very ambiguous and the machine seems to keep telling you to put more money in.

2025-09-10 • via Nuitee
M
Mavel
10
Excellent place !!
Pros:

I only stayed there for two days, but I really enjoyed the tranquility and peace. The front desk was always ready to help, cleaning was done on time., the staff was very friendly, and I really appreciated the security. I will continue to book this same place when I return with my family.

2025-09-06 • via Nuitee
C
carlos
6
Pros:

The property is not well represented in the photos you see online, the elevators are tiny with one of them not working, the lobby entrance is the only nice thing about the property. The apartment it self feels old and had a weird smell, the AC did not fully work, the room never felt really cool. The location is good.

Overall for 1-2 nights it works, but if you want to have a nice room for a longer stay this is not the place.

2025-09-06 • via Nuitee
P
Pamela
10
Pros:

Friendly environment

2025-09-02 • via Nuitee
R
Richard
8
Pros:

Excellent location

2025-09-02 • via Nuitee
B
beatriz
8
Pros:

En general la propiedad en antigua, demasiada gente hospedada ... la limpieza no era muy buena ...

2025-08-21 • via Nuitee
N
Norberto
8
Pros:

Location outstanding. frniture and interior need upgrade. Service very good. Carpets & elevators need improvement

2025-08-04 • via Nuitee
M
Marbella
10
Pros:

Super hot in summer

2025-08-01 • via Nuitee
J
Jose • family
6
Pros:

I only stayed one night. The apartment is good for a short stay. The area around the property is very good. It was hot at night in the bedroom. The air conditioner doesn’t function properly. The staff was very welcoming.

2025-07-31 • via Nuitee
M
Mabel • family
10
Pros:

Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed.
Extra beds. Clean sheets. Super great staff.

2025-07-31 • via Nuitee
H
Hamilton • family
10
Pros:

Excelente ubicación con estación de metro cercana.

2025-07-30 • via Nuitee
F
Fernando • family
10
Pros:

Location 👌

2025-07-27 • via Nuitee
S
Shankarappa Sunil Kumar
8
Pros:

Overall good. However a slightly bigger kitchen of flow of water in shower and Kitchen would have been ideal

2025-07-11 • via Nuitee
G
Geetha • family
8
Pros:

Good location in Madrid but a noisy environment due to surrounding night life.

2025-07-03 • via Nuitee
E
Estanislao
4
Pros:

Muy bien ubicado, el lobby bien puesto. Sin embargo estaba todo el día y noches lleno de basura sin recoger. Amontonada por todas partes de verdad muy sucias las áreas comunes.

El cuarto en muy malas condiciones y por el precio pagado he estado en mejores cuartos acondicionados

Espero sirvan estas sugerencias.

2025-06-30 • via Nuitee