Future Inns Cardiff Bay

Hotels
8.6 (240 reviews)
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU , Cardiff , GB
+44 29 2048 7111

listing image 1
Show all photos

Facilities

Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Key card malfunction
Bathroom cleanliness issues

Categories

Cleanliness
8.11
Room was clean and spacious, but some issues were noted with the bathroom cleanliness.
Service
9.08
Staff were very friendly and helpful throughout the stay.
Location
8.62
Good location near Cardiff Bay, but dark areas were mentioned.
Room Quality
8.57
Rooms were spacious and comfortable, with some maintenance issues noted.
Amenities
8.6
Fantastic amenities like a laundrette, but key card issues were reported.
Value for Money
8.56
Fair price for the amenities and service received.
Food and Beverage
8.61
Restaurant food was lovely and good prices were noted.
Overall Experience
8.68
Overall a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Convenient Amenities
Make use of complimentary wireless internet access, wedding services, and a banquet hall. Enjoy a meal at Thomas Restaurant or opt for room service.

On-Site Dining and Services
Savor an English breakfast or unwind at the bar/lounge. Take advantage of express check-out and dry cleaning services.

Comfortable Accommodations
Stay in one of the 197 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Relax in private bathrooms with complimentary toiletries.

Click now to book your stay at Future Inns Cardiff Bay and experience comfort and convenience in Cardiff!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 240 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Aline • couple • fr
7
2026-08-08 • via Nuitee
I
Ievgen • family_with_children • ua
7
2026-08-08 • via Nuitee
A
Andrew • extended_group • gb
10
Strongly recommended.
Pros:

Everything

Cons:

Nothing

2026-08-08 • via Nuitee
N
Neil • couple • gb
8
Great location
Pros:

Location

Cons:

Expensive

2026-08-08 • via Nuitee
R
Russell • couple • gb
7
2026-08-08 • via Nuitee
L
Leela Vara Prasad • solo_traveller • gb
10
2026-08-08 • via Nuitee
R
Ruth • solo_traveller • gb
10
Pros:

Great.stsy thank you

2026-08-08 • via Nuitee
J
JOHN • solo_traveller • gb
8
Pros:

Liked the space in the room. General staff and cleaning staff all.very friendly and helpful.

Cons:

The member of staff at check in was condescending and very impolite. The lifts seem to require a service. No ice machine as advertised. Toilet seemed to have a leak.

2026-08-08 • via Nuitee
S
simon • couple • gb
7
Ok but the bed was not good
Pros:

Clean

Cons:

Bed not comfortable

2026-08-08 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-08-07 • via Nuitee
J
Jennifer • solo_traveller • gb
10
Pros:

Quick check in, plenty of parking. Staff were very friendly

Cons:

Room could get warm so air conditioning was on a lot

2026-08-07 • via Nuitee
K
Katie • couple • gb
10
Pros:

Comfy beds, black out curtains, good location.

2026-08-07 • via Nuitee
A
Ali • solo_traveller • gb
8
Totally good accommodation
Pros:

Clean
Location
Free parking
Spacious room
Fairly new building

Cons:

No slippers
No toothpaste and toothbrush

2026-08-07 • via Nuitee
A
ATahm • family_with_children • no
8
Nice hotel, would like to rebook next time.
Pros:

Location is perfect

Cons:

Air conditioner was noisy

2026-08-07 • via Nuitee
R
ROHIT • family_with_children • gb
8
Perfect for a short stay
Pros:

Big spacious room. A spotless and clean bathroom.
Conveniently located with lots of nice restaurants close by. Perfect for a 1 night stay.

Cons:

TV didn't work properly. Bath gel and shampoo were not adequate. You could get most of the items but have to request the reception. No fitness centre.

2026-08-07 • via Nuitee
M
Melissa • couple • gb
8
Very clean and comfortable hotel in a great location, with friendly staff and plenty of parking
Pros:

This hotel is in a great location for Cardiff Bay - very easy to access, in a safe area, with plenty of parking. Rooms are clean and spacious and staff are very friendly and helpful. It's great value for money - we've stayed here and few times and happily would again.

Cons:

The breakfast wasn't that great - quite a small selection and not much for the money.

2026-08-07 • via Nuitee
A
Asta • couple • gb
9
Pros:

Spacious room, large beds

2026-08-07 • via Nuitee
A
Angela • couple • je
9
Pros:

Great modern hotel with free parking once 10 minute walk to the water front

Cons:

All good

2026-08-07 • via Nuitee
B
Bethan • couple • gb
8
2026-08-07 • via Nuitee
P
Patrick • couple • gb
8
Pleasant stay in a conveniently located hotel
Pros:

Free parking and quietness

Cons:

A new coat paint wouldn’t go amiss in the bedrooms

2026-08-07 • via Nuitee