Country Inn & Suites by Radisson, Louisville East, KY

Hotels
Country Inn & Suites by Radisson Americas
7.4 (758 reviews)
1241 Kentucky Mills Drive , Louisville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.04
Multiple reviews highlighted issues with cleanliness, including mold and dust.
Service
9.01
Many guests praised the helpfulness of the staff despite some negative experiences.
Location
8.55
Guests found the location convenient, but further details weren't provided.
Room Quality
5.5
Rooms were described as outdated and in need of attention.
Amenities
7.03
Mixed reviews on amenities, with some facilities like the pool being unsatisfactory.
Value for Money
7.49
Some guests felt the price did not match room quality and amenities provided.
Food and Beverage
8.04
Breakfast was mentioned positively by some guests but averaged out with mediocrity.
Overall Experience
7.51
Overall experience was marred by several complaints but had some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 08:18

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just off Interstate-64, our hotel is a short distance from both the serene Charlie Vettiner Golf Course and the vibrant downtown Louisville.

Relax and Unwind: Enjoy our indoor pool and spacious rooms equipped with modern amenities like free Wi-Fi, a microwave, refrigerator, and coffee maker.

Delicious Breakfast and Free Extras: Start your day with a delightful buffet breakfast offering a variety of hot and cold items. Benefit from complimentary access to the gym and free on-site parking during your stay.

Book your stay at Country Inn and Suites Louisville East for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required.

Early checking fee $25

Guest will have to pay $2.99 for credit card processing Fee.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property is currently undergoing renovations from 09:00 to 18:00 daily. The property is working hard to minimize noise and disturbance to any guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 758 reviews
Cleanliness: 6.04
Service: 9.01
Location: 8.55
Room Quality: 5.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 7.51
T
Trammell family_with_children us
9
2026-04-17 via Nuitee
C
Casey couple us
10
2026-04-16 via Nuitee
R
Raezhon couple us
5
2026-03-28 via Nuitee
L
Leukam family_with_children us
9
2026-03-27 via Nuitee
B
Bagozzi couple us
8
It was nice without a lot of problems would recommend to people
Pros:

It was practically brand new

Cons:

I disliked that there were old beds everywhere due to renovation but you can’t be mad that they were renovating. The biggest thing that made me irritated is that I had to use there ATM to leave a cash deposit bc they wouldn’t put the deposit on my card or they didn’t tell me that there was a deposit until I got there so I could get cash out and not get there fees

2026-03-19 via Nuitee
D
Debbie family_with_children us
9
Pros:

Very roomy,clear and over all very pleasant stay

2026-03-19 via Nuitee
H
hernandez couple us
1
2026-03-19 via Nuitee
M
Melissa family_with_children us
9
2026-03-19 via Nuitee
L
LOVATO couple us
9
2026-03-16 via Nuitee
L
LOVATO couple us
9
2026-03-16 via Nuitee
G
Garrett family_with_children us
6
Pros:

The pool area was nice.

Cons:

It was nice, but it was just under construction.

2026-03-16 via Nuitee
K
Kaverman family_with_children us
10
2026-03-15 via Nuitee
C
C family_with_children us
1
2026-03-11 via Nuitee
J
Jesus couple us
10
2026-03-06 via Nuitee
J
Josh family_with_children us
7
2026-03-04 via Nuitee
D
delicia2026 NONE Louisville, Kentucky
8
Under renovation
Pros:

The stay was good, room could have been cleaned better, you can tell that no one inspect the room behind housekeeper. Toilet seat was not that clean it could be replaced and hair was in sink. Bed slept good! The front desk employee had knocked on the door and when no one answered she decided to come in.She looked startled when she seen me come to the door, she said, “I was looking for a cart”, however I thought that was a no, no because she had no business entering our room. We had checked in that night and it was the next day. She could have called the room so I wasn’t feeling good about leaving my belongings of value when I left the room. They were doing renovations. I believe it will look nice when done. Staff was alright and you have to put a $100 cash deposit down. I left to go to an atm. All the time they had one and the front desk didn’t tell me. Customer service can be better and informed guest about the services, like breakfast stop at 9:30am. However I will give them another visit after renovations.

2026-03-02 via Tripadvisor
A
Angel family_with_children us
6
2026-02-26 via Nuitee
L
Lewis family_with_children us
4
NO HOT TUB
Pros:

Good location, bed was comfortable.

Cons:

They are under construction and there is literally 15 foot stacks of old mattresses taking up half the lobby and boxes lining the halls. The pool looked nice but the hot tub has been concreted over and I booked solely for the hot tub feature. My key card quit working and so did my husband's. Instead of giving me a new card she just reset it 3 times and when it never worked she let me in with her master key card. I was left with one of us being in the room at all times or we were locked out. Pretty disappointing stay but the value was good.

2026-02-24 via Nuitee
J
Jordan solo_traveller us
5
2026-02-24 via Nuitee
O
Olivia couple us
10
Nice
Pros:

Nice

Cons:

Non smoking

2026-02-24 via Nuitee