Hipotels Hipocampo Palace & Spa

Hotels
8.8 (1034 reviews)
S'Estanyol, s/n , Cala Millor , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Comfortable rooms
Nice pool area
Cons:
Cleanliness issues
Renovation needed
Service at some amenities

Categories

Cleanliness
7.94
Issues with cleanliness mentioned in reviews, needs improvement.
Service
9.91
Staff was frequently mentioned as friendly and prompt.
Location
8.95
Location was not explicitly mentioned, but overall positive sentiment calls for a solid score.
Room Quality
8.4
Rooms were generally comfortable but some noted they need renovations.
Amenities
8.43
Amenities like pool and shows received positive comments, but some guests had issues with the spa.
Value for Money
8.39
General sentiment suggests it's good value but some felt it should align with a 5-star rating.
Food and Beverage
9.44
Food was highly praised for quality and variety, few minor critiques.
Overall Experience
8.91
Overall feedback is positive with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Luxurious Beach Resort in Majorca

Tropical Gardens and Outdoor Pool: Immerse yourself in 19,000 m² of tropical gardens and take a refreshing dip in the huge outdoor swimming pool under the Mediterranean sun.

Spa and Wellness Facilities: Indulge in relaxation at the hotel's spa with a gym, Turkish bath, sauna, indoor pool, and hot tub for the ultimate unwind experience.

Entertainment and Activities: From 6 clay tennis courts to a pool, playground, and daytime entertainment team, there's something for everyone. Enjoy professional shows and live music in the evenings.

Book now to experience the perfect blend of luxury and leisure at Hipotels Hipocampo Palace in Majorca.

Important information:

Please note, men are required to wear long trousers at the restaurant for dinner. Please note, sleeveless shirts are not allowed for men at the restaurant.

Please note that the full amount of the reservation must be paid on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

8.8
Based on 1034 reviews
Cleanliness: 7.94
Service: 9.91
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
M
Markus couple ch
10
2026-01-19 via Nuitee
D
Darinka family_with_children hu
5
Nem ér 5 csillagot szerintünk.
Pros:

Kedvesek voltak az alkalmazottak.

Cons:

A fürdőszobai csapok elég elavultak voltak, igénytelen hatást keltett. A szobánkra ráfért volna egy karbantartás, a falak itt-ott le voltak kopva, nem volt elég tisztaság, lehetne a friss szobákban jó illat, ha belép az ember:)

2026-01-19 via Nuitee
A
Attila couple de
10
2026-01-19 via Nuitee
S
Svenja couple de
8
2026-01-19 via Nuitee
P
Pablo couple es
10
Pros:

La amabilidad y la predisposición del personal muy muy bien y la estancia excelente. Gracias

2026-01-19 via Nuitee
J
Julian couple de
9
2025-11-25 via Nuitee
M
Maria-Luminita couple ro
10
We had a great time at this hotel, we were impresed by the care and atention given to the clients.
Pros:

The food was delicious, rich, fresh and varied.
The room was nice, clean, cozy and spacious with a large balcony and whatever we might have needed.
The staff was very kind and prompt in handling requests (Thank you again for everything!).
We enjoyed an excellent Wi-Fi service (we needed to work remotely for a few days and we had no problem with the connection).
The pool area is so nice, perfect for relaxation (you feel like you are in heaven).
There are shows every night (music, dance, illusionism etc.) and the scene is set in the large and beautiful garden.

Cons:

Nothing bothered us, everything was perfect.

2025-11-25 via Nuitee
U
Ursel solo_traveller de
10
2025-11-09 via Nuitee
F
Franziska couple ch
8
2025-11-08 via Nuitee
G
Gabriela Nicole family_with_children ch
8
2025-11-04 via Nuitee
L
Loránd solo_traveller hu
9
2025-11-03 via Nuitee
G
Gunther extended_group be
9
Heerlijke vakantie
Pros:

We ontvingen een upgrade van onze kamers waardoor we konden verblijven in ruime suite kamers, fantastisch. Ontbijt was uitgebreid, veel keuze, goed verzorgd. Zeer vriendelijke personeel in het ganse hotel.

2025-11-02 via Nuitee
W
Walter couple de
10
Pros:

Schöne Anlage , angenehme Gesellschaft

2025-10-31 via Nuitee
A
Anatoliy Rabchevskiy extended_group ua
10
2025-10-21 via Nuitee
B
Brian couple gb
9
2025-10-20 via Nuitee
F
Fridolin couple de
9
2025-10-17 via Nuitee
T
Tim solo_traveller de
6
Ich werde nicht wieder kommen.
Cons:

Baulärm im Hotel, Sauberkeit im Zimmer und Wellnessbereich, Personalverhalten generell nicht entsprechend eines 5-Sterne Hotels

2025-10-16 via Nuitee
D
Denys couple ua
6
Cons:

Дуже дивно, що пляжні полотенця можна замінити з брудних на чисті тільки одну годину, ще й особисто. Треба спеціально повертатись з пляжу заради цього

2025-10-15 via Nuitee
F
Francis couple ch
9
2025-10-12 via Nuitee
A
Andres family_with_children uy
9
Muy muy bueno
Pros:

Todo bien muy buen servicio comida excelente, no tengo adjetivos para calificar tan bien este hotel 11 puntos !

Cons:

Todo impecable

2025-10-08 via Nuitee