Hipotels Hipocampo Palace & Spa

Hotels
8.8 (1114 reviews)
S'Estanyol, s/n , Cala Millor , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Comfortable rooms
Nice pool area
Cons:
Cleanliness issues
Renovation needed
Service at some amenities

Categories

Cleanliness
7.94
Issues with cleanliness mentioned in reviews, needs improvement.
Service
9.91
Staff was frequently mentioned as friendly and prompt.
Location
8.95
Location was not explicitly mentioned, but overall positive sentiment calls for a solid score.
Room Quality
8.4
Rooms were generally comfortable but some noted they need renovations.
Amenities
8.43
Amenities like pool and shows received positive comments, but some guests had issues with the spa.
Value for Money
8.39
General sentiment suggests it's good value but some felt it should align with a 5-star rating.
Food and Beverage
9.44
Food was highly praised for quality and variety, few minor critiques.
Overall Experience
8.91
Overall feedback is positive with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Luxurious Beach Resort in Majorca

Tropical Gardens and Outdoor Pool: Immerse yourself in 19,000 m² of tropical gardens and take a refreshing dip in the huge outdoor swimming pool under the Mediterranean sun.

Spa and Wellness Facilities: Indulge in relaxation at the hotel's spa with a gym, Turkish bath, sauna, indoor pool, and hot tub for the ultimate unwind experience.

Entertainment and Activities: From 6 clay tennis courts to a pool, playground, and daytime entertainment team, there's something for everyone. Enjoy professional shows and live music in the evenings.

Book now to experience the perfect blend of luxury and leisure at Hipotels Hipocampo Palace in Majorca.

Important information:

Please note, men are required to wear long trousers at the restaurant for dinner. Please note, sleeveless shirts are not allowed for men at the restaurant.

Please note that the full amount of the reservation must be paid on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 1114 reviews
Cleanliness: 7.94
Service: 9.91
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
Y
Youssef couple fr
10
2026-09-11 via Nuitee
D
Duarte couple pt
10
2026-09-08 via Nuitee
A
Andreea D couple ro
9
Relaxing stay in Cala Millor
Pros:

The hotel is great, very clean. The staff is very polite and helpful. The food is very good, but it was better last year.

Cons:

The food was better last year.

2026-09-08 via Nuitee
S
Santiago solo_traveller es
9
Pros:

La amabilidad del personal

Cons:

Reservar dos habitaciones y que nos las dieran contiguas

2026-09-07 via Nuitee
J
Jens solo_traveller de
10
Pros:

Das Personal ist spitze, und der Poolbereich ist hervorragend.

Cons:

Einige Gäste denken sie wären am Ballerman und müssten schon eine der reichligen Liegen am Pool mit einem Handtuch reservieren. Und wo sind die Hosen beim Abendessen geblieben ?

2026-09-06 via Nuitee
K
Kennelly couple nl
9
2026-09-06 via Nuitee
1
117 solo_traveller es
8
2026-09-04 via Nuitee
M
Meriem couple fr
7
Hôtel destiné pour se reposer
Pros:

La déco
Infrastructures
Propreté

Cons:

Qualité de la literie

2026-09-02 via Nuitee
A
AZAT couple us
10
2026-09-01 via Nuitee
M
Michael solo_traveller de
1
2026-08-31 via Nuitee
T
Tom couple de
9
2026-08-31 via Nuitee
A
Angela couple gb
9
Food and rooms exceptional I would thoroughly recommend.
Pros:

Rooms and food were exceptional, to make the hotel true 5* I would suggest they replenish the coffee pods and supply paper tissues in the bathroom.

Cons:

Seemed to be an awful lot of empty sun beds being keep for serenity customers. We experienced no sunbeds for normal customers on a few occasions

2026-08-31 via Nuitee
B
Bühler solo_traveller ch
10
2026-08-31 via Nuitee
A
Anna couple ch
10
2026-08-31 via Nuitee
F
Fabienne extended_group fr
10
2026-08-30 via Nuitee
D
Daniel family_with_children es
10
100% Recomendado
Pros:

La Decoración, el confort, el área del Spa, Gimnasio, desayuno muy bueno, habitaciones super acogedoras , piscina la verdad que un 10 de 10, personal muy muy amable y educado 100% recomendado.

2026-08-28 via Nuitee
M
Marwane extended_group ma
8
Havre de paix
Pros:

Le cadre , le standing , le petit déjeuner

Cons:

Manque d’animation

2026-08-24 via Nuitee
N
Nicolas solo_traveller fr
10
2026-08-23 via Nuitee
N
Nasturas family_with_children gb
9
2026-08-23 via Nuitee
L
Leonid couple lv
9
It was a great stay! Recommend!
Pros:

Beakfast and dinner buffet are incredible!
Two pools, enjoyed small one in the morning and big open at afternoon. Staff very polite and friendly.
Everyday different shows, from singers to acrobats and magicians.
3 minutes from the beach. Beach is big and nearby can find water attractions (jet ski, parachute)
A lot of free parking spots on the street (we were constantly praking right in front of the Hotel.
Housekeeping polite, friendly and professional.
Big rooms with beautiful design, minibar, coffee machine and big smart TV(you can’t stream properly from IOS)
For balcony enjoyers: depends on which side is your room, but anyway you can’t see the sea or beach. We were happy with our view, because we could watch the shows from our balcony :)

Cons:

Rooms need small cosmetic maintenance, but you can barely see these spots.
For me light switches positioning was little bit poor, a few perfect locations for them were missing the switch.
One evening at the dinner was not enough personnel (the day with a big amount of checking in guests, pick hour was at 20:00)

2026-08-23 via Nuitee