Hilton Garden Inn Chicago/Tinley Park

Hotels
•
Hilton Garden Inn
8 (252 reviews)
18335 LaGrange Road , Tinley Park , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Convenient location
Cons:
Uncomfortable bed
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.71
Several mentions of cleanliness issues, such as mold in the shower and dirty shower facilities.
Service
9.18
Staff received praise for their kindness and helpfulness across multiple reviews.
Location
8.22
Location is convenient with dining options nearby, although not extensively discussed.
Room Quality
7.17
Mixed reviews about rooms, including size but also mentions of maintenance issues like a sticking door and loose toilet seat.
Amenities
7.7
Amenities like breakfast and pet-friendliness were positively noted, but issues with advertised facilities.
Value for Money
7.66
Guests expected more for the price, suggesting some dissatisfaction with perceived value.
Food and Beverage
9.21
Breakfast received high praise, contributing to positive sentiments regarding food and beverage.
Overall Experience
8.18
Overall sentiment is mixed, with high points on service and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:46

Property Description

Modern Amenities
The Hilton Garden Inn Chicago/Tinley Park offers comfortable rooms equipped with modern amenities such as microwaves and refrigerators, ensuring a convenient stay for all guests.

Dining and Fitness Facilities
Guests can indulge in delicious meals at the on-site restaurant and grab snacks from the convenience store. Additionally, the hotel boasts a state-of-the-art fitness center, perfect for those looking to stay active during their visit.

Convenient Location
Conveniently situated near the I-80 motorway, this hotel provides easy access to nearby communities like Orland Park and Joliet. With the option to explore Chicago city center just a day trip away, guests can experience the best of both worlds during their stay at the Tinley Park Hilton Garden Inn.

Book your stay now at the Hilton Garden Inn Chicago/Tinley Park for a delightful and convenient experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 252 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 9.21
Overall Experience: 8.18
P
P4856HBpatrickw • Business
10
It’s about the Staff
Pros:

Property is a bit dated and maintenance repairs could be improved. The guys at the front desk are GREAT! Hugh and Prince really make your stay special. They are so kind. This is so refreshing to see and experience. Well done Hugh! Well done Prince!

2026-04-10 • via Tripadvisor
V
Vaughn • family_with_children • us
10
2026-04-09 • via Nuitee
J
Jeanette • couple • us
10
2026-03-31 • via Nuitee
A
Alan • family_with_children • us
1
Never again
Pros:

Nothing

Cons:

The staff was incompetent and gave keys to our room to strangers and put our families life at risk and didn’t have an answer for the reasons why it happened

2026-03-16 • via Nuitee
W
WINTER • couple • us
10
Perfect
Pros:

Clean, nice staff; good location for us

Cons:

All excellent

2026-03-16 • via Nuitee
S
She Cook • couple • us
5
2026-02-22 • via Nuitee
D
DEVEREK • couple • us
10
2026-01-29 • via Nuitee
M
minus5torr • Business • Muncie, Indiana
10
I can’t recommend this hotel enough. Awesome people work here!
Pros:

My welcome at the front desk by Erica was the best it can be. She was friendly and cheerful. I felt so very welcome and appreciated.

The room was very nice with everything in very nice condition and comfortable.

At the bar, Shay was also very friendly and welcoming. The two of them are great examples of who you want to represent your company to your customers to ensure they’ll want to return to your hotel next time you’re in town.

I’ll be back for sure!

2026-01-22 • via Tripadvisor
M
Marlene • solo_traveller • us
7
Pros:

The food was awful, the martini was awful, the rest of it was fine

Cons:

See prior question

2026-01-20 • via Nuitee
E
Eric • solo_traveller • us
10
very impressed with staff and accommodations. Really close to where I needed to be.
Pros:

It was pretty good actually. Thankfully, the server was very friendly and explained the different option choices.

Cons:

overall, nothing to say about this line.

2026-01-19 • via Nuitee
B
Brianne • couple • us
5
Cons:

The room thermostat did not work correctly.

2026-01-19 • via Nuitee
J
John • couple • us
7
May stay again and maybe not. All depends..
Pros:

It was ok. For 300.00 a night I expected a bit better.

Cons:

Well upon getting settled in we encountered the fridge was not working. Made trip up to the front desk and
Told them about it.. they brought one to replace it.
The bathroom had no exhaust fan to expell the humidity from the shower. Toilet seat was very loose..

2026-01-19 • via Nuitee
J
Jane • extended_group • us
7
Very nice stay Will come back
Pros:

Easy hotel Nice bed

Cons:

No indoor pool

2026-01-18 • via Nuitee
R
RonGoudeau • solo_traveller • us
8
Pros:

Great and friendly staff, great location and nice hotel.

Cons:

Service, staff,and willingness to help.

2026-01-12 • via Nuitee
G
Gee • couple • us
1
Everything was okay except the bed it was very uncomfortable
Pros:

Great

Cons:

The bed was VERY UNCOMFORTABLE

2025-12-31 • via Nuitee
D
Destiny • couple • us
8
Pros:

The breakfast was amazing!

2025-11-29 • via Nuitee
T
ted
8
Pros:

Easy check in

2025-10-11 • via Nuitee
G
Gilbert
8
Pros:

Breakfast was very nice and pet area was good enough

2025-10-09 • via Nuitee
J
Jeffery • partner
2
Pros:

Didn't have a room to accommodate me at all. Was extremely rude.

2025-10-07 • via Nuitee
B
Bet51 • Business • Orlando, Florida
8
Nice stay at this hotel
Pros:

We enjoyed our stay at the Hilton Garden Inn Tinley Park. The hotel is clean and all the employees are very friendly. A special shout out to Johana who seemed to be everywhere. She was our breakfast server, she retrieved a hair fryer to replace the one missing from our room and she was working the front desk at lunch. She was very pleasant and made several suggestions for things to do in the area.
I also want to thank Sue who helped me resolve a billing error.
Our room was great, a nice size, clean and well stocked. I would have rated this property a five, but I must have gotten the same room with the sticking door as another reviewer. Seems like housekeeping would have it fixed.
There is a Texas Roadhouse across the parking lot and a Seafood Boil a short distance away.

2025-10-06 • via Tripadvisor