Bluegreen Vacations Blue Ridge Village, an Ascend Collection Resort

Hotels
Ascend Collection
8.8 (279 reviews)
3781 Tynecastle Highway , Banner Elk , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Fax/photocopying
Tour desk
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Cons:
Cleanliness issues
Room updates needed

Categories

Cleanliness
7.88
Some complaints about dirty deck chairs and noise from the fridge.
Service
9.35
Staff was described as friendly and helpful.
Location
9.39
Multiple positive mentions of the great location.
Room Quality
8.34
A few reviews noted dated condos and small showers.
Amenities
8.87
Reported good amenities such as pools and gym, but some updates needed.
Value for Money
9.33
Positive feedback on value and affordability.
Food and Beverage
8.38
Comments about needing better coffee options.
Overall Experience
8.85
General satisfaction expressed with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:11

Property Description

Luxurious Accommodations

Bluegreen Vacations Blue Ridge Village offers spacious guest accommodations with full kitchens, living rooms, and free WiFi. Each room features a sofa bed, cable TV, and in-unit laundry facilities. The master bathroom includes a relaxing spa bath for guests to unwind after a day of activities.

Abundant On-Site Amenities

Guests can enjoy a variety of amenities such as paddle boat rentals, a stocked trout pond, and free equipment rentals for tennis, basketball, and mini golf. The resort also features a children’s playground, picnic area with barbecue grills, and multiple sport courts for entertainment options.

Convenient Location

Located just 3.8 km from Sugar Mountain Golf Club, with Grandfather Mountain and Tanger Outlets nearby, Blue Ridge Village is the perfect destination for both relaxation and adventure seekers.

Book your stay at Bluegreen Vacations Blue Ridge Village now for a memorable and enjoyable experience!

Important information:

Housekeeping is not provided daily.

Outdoor construction on property through June 2023. During this time, there will be increased traffic and materials stored on property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 279 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
W
William solo_traveller us
10
Pros:

Location.

2026-02-14 via Nuitee
D
Daniel family_with_children us
1
Three nights without independent access to the room made the stay stressful and unacceptable
Pros:

The location is convenient and the unit itself was spacious. Front desk and security staff were polite when assisting us, even though the same issue kept recurring.

Cons:

For all three nights of our stay, we could not access our room with our own keys. The door lock repeatedly failed, and we had to wait for staff/security every time to enter the room, often losing 10+ minutes. This meant a total lack of autonomy and was extremely disruptive, especially while traveling with a kid. We were even effectively stuck in the room one night because leaving meant risking being locked out again. The issue was never properly fixed. Additionally, the living room curtains fell and hit my child, creating a safety concern that was not resolved.

2026-02-10 via Nuitee
A
Amy family_with_children us
9
It was perfect!
Pros:

Location was great! Grounds were nice. Indoor pool heated. Communication with staff was on point.

2026-02-08 via Nuitee
J
Jane family_with_children us
9
2026-01-28 via Nuitee
N
Nicole family_with_children us
10
2026-01-20 via Nuitee
V
Vincent couple us
6
Lackluster.
Pros:

I liked the size of the room.

Cons:

I did not like the fact that the place was mostly empty but a rental was booked above us and they were very noisy at 6am, 7am

2026-01-20 via Nuitee
E
Edmond family_with_children us
10
Pros:

Everybody enjoyed the stay.

2026-01-19 via Nuitee
C
CURTIS solo_traveller us
5
Pros:

The unit was clean and very nice. Lenins were super, TVs worked great, furniture was very nice. AC worked great.
Staff was pleasant.

Cons:

The only problem was that the water pressure was very low (I was in a third floor unit). In addition, the hot water took a very long time to get to the shower. I timed it at 14 minutes from the time I turned on the hot water until any hot water showed up. Even when the hot water arrived it would fluctuate from extremely hot and extremely cold, making it hard to get a decent shower. The staff admitted that water pressure was their biggest complaint but nothing could be done about it. Too bad, everything else about the stay was very nice. Will stay there again if they can fix the water problem.

2026-01-19 via Nuitee
C
Carl couple us
9
Great Place
Pros:

a lot of things to do great location

Cons:

Outdoor steps need to be cleaned on backside

2026-01-19 via Nuitee
M
Makarena couple cl
10
10/10
Pros:

Era muchísimo mejor de lo que muestran sus fotos, súper cómodo y el personal muyyy amable. Tenía mil cosas que no lo mencionan, tiene hidromasaje en el baño y lavadora y secadora dentro del depa. Está a unos minutos de sugar mountain

Cons:

Nada todo increíble

2026-01-09 via Nuitee
L
Luis Fernando family_with_children co
10
2026-01-03 via Nuitee
R
Rodolfo Jaffé family_with_children us
9
2025-12-31 via Nuitee
P
Patti family_with_children us
9
2025-12-30 via Nuitee
J
Jennifer couple us
10
2025-12-28 via Nuitee
G
George family_with_children us
10
2025-12-26 via Nuitee
G
Guilherme couple us
8
2025-12-26 via Nuitee
A
alvaro family_with_children us
9
2025-12-09 via Nuitee
A
Amanda family_with_children us
8
Great location and beautiful property
Pros:

Great location, beautiful property and nice size condos. The pool and hot tub were a great bonus.

Cons:

Our condo was dated and showed signs of wear and tear. The main bathroom has a super small shower and much too large bathtub. The fridge made a lot of noise and the deck chairs were filthy.

2025-11-23 via Nuitee
M
Marcus solo_traveller us
10
Amazing place
Pros:

The location was amazing. The brand new swimming pool heated pool inside and also the gym amazing new clubhouse.

2025-11-14 via Nuitee
C
Carter couple us
8
We'd stay again!
Pros:

Attractive and spacious

Cons:

Long hike from parking to apartment entrance

2025-11-13 via Nuitee