Hotel Encinar de Sotogrande

Hotels
•
Independent
8.6 (84 reviews)
A-7 Exit Km 130, Sotogrande, San Roque, Cadiz, 11310 , San Roque , ES
34-956-695444

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Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Nature reserve
Proposal/romance packages available
Arcade/game room
Books
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Lovely pool area
Helpful staff
Cons:
Poor customer service
Room issues
Average cleanliness

Categories

Cleanliness
6.48
Room cleanliness is average.
Service
7.95
Staff at reception is unhelpful and not polite.
Location
9.49
Hotel is very convenient despite being just off the highway.
Room Quality
8.94
Rooms spotless and new.
Amenities
8.97
The pool was lovely, providing a good relaxation area.
Value for Money
8.93
Standard quality for this hotel tier.
Food and Beverage
8.98
Standard quality for this hotel tier.
Overall Experience
9.05
Left with a positive impression despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:04

Property Description

Escape to the alluring Hotel Encinar de Sotogrande, your luxurious haven nestled next to a scenic golf course in San Roque.

Recreational Paradise
Indulge in our range of recreational amenities including a 24-hour fitness center, seasonal outdoor pool, and bike rentals for exploring the beautiful surroundings.

Culinary Delights
Savor the exquisite Mediterranean cuisine at Restaurante Sotogrande, where you can relax in the garden view or enjoy room service during limited hours. Don’t forget to quench your thirst at our inviting poolside bar.

Comfort and Convenience
Unwind in one of our 106 elegant rooms featuring private balconies, minibars, complimentary Wi-Fi, and rainfall showers with luxurious toiletries. Additionally, with 1507 square feet of meeting space, we cater to all your event needs.

Book your stay at Hotel Encinar de Sotogrande today and experience an unforgettable retreat by the coast!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 16 to September 30.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

8.6
Based on 84 reviews
Cleanliness: 6.48
Service: 7.95
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 9.05
A
Antonio • couple • es
9
2026-05-15 • via Nuitee
S
Sabrina • solo_traveller • at
8
Pros:

Die Zimmer waren sehr groß und sehr sauber. Es gab kostenlose Parkplätze vor der Haustüre. Die Betten waren sehr gut. Das Frühstück ist sehr lecker und eine große Auswahl. Im Badezimmer gab es sehr hochwertige Rituals Produkte.

2026-05-15 • via Nuitee
R
Rosa Arely • couple • es
10
Pros:

Todo

Cons:

Avía pedido un detalle de bienvenida departe del hotel , pero no tuvieron ningún detalle eso es lo malo que puedo decir

2026-05-13 • via Nuitee
A
Ainhoa • couple • es
9
Finde tranquilo en un alojamiento excepcional
Pros:

Es muy agradable, las habitaciones amplias, bonitas y limpias.

2026-05-10 • via Nuitee
P
Petr • family_with_children • cz
10
2026-05-10 • via Nuitee
G
Gunilla • solo_traveller • se
10
2026-05-09 • via Nuitee
S
simon • couple • gb
10
2026-05-08 • via Nuitee
O
Oscar • solo_traveller • es
7
Cons:

La atención del personal de recepción por la mañana. Sensación de pocas ganas de ayudarte y falsa sonrisa. Por las tardes y noches bastante más amables

2026-05-08 • via Nuitee
I
Inma • couple • es
10
Siempre estupenda
Pros:

Las instalaciones maravillosas
Y el personal del hotel como siempre, encantador

Cons:

Siempre pongo la misma crítica en este lugar.
Las instalaciones están muy limpias, pero el personal de limpieza es muy escandaloso desde horas muy tempranas.
Me refiero a conversaciones personales en tono muy alto en la misma puerta de la habitación, no del ruido propio de su actividad el cual es entendible.

2026-05-04 • via Nuitee
H
Harutyun • couple • am
10
2026-05-03 • via Nuitee
G
Gonzalo • couple • ar
10
2026-05-02 • via Nuitee
A
Ana • couple • es
10
2026-04-30 • via Nuitee
D
David • couple • de
3
Decent hotel, but service needs serious improvement
Cons:

Hotel Encinar is, at its core, a well-kept hotel. The location in Sotogrande is decent, the rooms are spacious enough and kept clean, and the overall atmosphere of the property is pleasant.

Unfortunately, the service experience left a lot to be desired, and not just once. In 3 out of 4 interactions with staff, the service was either unsatisfactory or outright poor.
One example that stood out: I requested a barista coffee, only to be informed after the fact that it carried an extra charge during breakfast hours. To make matters worse, it turned out to be the exact same coffee as the one at the breakfast buffet, just served with milk. A coffee I can actually prepare better at home, since I use the very same brand myself. I had specifically requested before if they had a better coffee available.

Charging extra for that, without mentioning it upfront when I ordered, is simply not acceptable and feels dishonest.
At the front desk, when I sought a goodwill gesture or some degree of flexibility, staff were uncooperative.

To their credit, management did later apologize for the handling of the situation, but by that point the damage was done. The amount of energy spent on what should have been a minor issue was simply not worth it.

My honest takeaway: if management invested more in staff training and customer service culture, this hotel could easily become a fine hotel in the area. The foundations are there, it just needs the right team to match the quality of the property

2026-04-29 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-04-29 • via Nuitee
V
Villena • solo_traveller • es
8
2026-04-27 • via Nuitee
J
Juan Antonio • extended_group • es
9
2026-04-24 • via Nuitee
A
Avril-Anne • solo_traveller • es
10
Highly recommend
Pros:

The hotel was clean bright, very well maintained. The staff were lovely, helpful, friendly

Cons:

The scrambled eggs were dry

2026-04-22 • via Nuitee
L
luca • extended_group • it
10
Tappa di gruppo di motociclisti
Pros:

Stupendo hotel, posizione strategica, parcheggio per le moto perfetto, ristorante ottimo e ottima colazione. Consigliatissimo

Cons:

Nulla

2026-04-21 • via Nuitee
Y
yanaki • couple • bg
10
Fun
Pros:

All was good

Cons:

Toilet seats. Uncomfortable

2026-04-19 • via Nuitee
M
Martinez • solo_traveller • es
9
2026-04-14 • via Nuitee