Facilities

Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Health club
Boat tours on site
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Amazing staff
Beautiful location
Cons:
Pool cleanliness issues
Air conditioning problems

Categories

Cleanliness
8.5
Poor condition noted in reviews, particularly regarding pool cleanliness.
Service
10
Staff praised for their professionalism and attentiveness in multiple reviews.
Location
9.97
Beautiful surroundings and proximity to Burj Al Arab mentioned positively.
Room Quality
10
Rooms described as amazing and wonderful, contributing to a positive sentiment.
Amenities
8.96
Amenities overall positively received but issues mentioned with pool and club lounge.
Value for Money
9.39
General perception of high quality but some concerns regarding specific experiences.
Food and Beverage
9.97
Food quality consistently praised across several reviews.
Overall Experience
10
Guests expressed enjoying their stay and planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:06

Property Description

Relaxing Spa and Luxurious Beach

Indulge in massages, body treatments, and facials at the spa, or soak up the sun on the private beach. With 2 indoor and 15 outdoor pools, water enthusiasts will be in paradise. Complimentary wireless internet, concierge services, and babysitting are just a few of the hotel's amenities.

Culinary Delights and Refreshing Beverages

Savor Middle Eastern cuisine at Khaymat Al Bahar or opt for 24-hour room service. Enjoy a drink at the bar/lounge, the beach bar, or one of the poolside bars. Start your day with a delicious breakfast at the hotel's 6 restaurants.

Luxurious Accommodations and Convenience

With 292 individually decorated guestrooms, each featuring a balcony and premium bedding, comfort is paramount. Complimentary wired and wireless internet, iPod docking stations, and plasma televisions ensure entertainment. Plus, enjoy free valet parking and airport shuttle service.

Book now for an unforgettable experience at Jumeirah Al Qasr Dubai.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

9.6
Based on 128 reviews
Cleanliness: 8.5
Service: 10
Location: 9.97
Room Quality: 10
Amenities: 8.96
Value for Money: 9.39
Food and Beverage: 9.97
Overall Experience: 10
F
Frank
2
Picayune
Pros:

I missed canceling by two necessitated by a medical condition. They refused

2025-09-20 • via Nuitee
A
Adel • family
10
Pros:

That’s the second year we are staying at Madinat Jumeirah. It’s an absolutely amazing spot to relax.
The Palace lounge is top notch. The staff is amazing and attentive. Highly recommended.

2025-09-16 • via Nuitee
D
Deepan • family
10
Pros:

Amazing staff, amazing room and great location.

2025-09-14 • via Nuitee
C
Carolyn
6
Pool very disappointing
Pros:

Check-in lengthy, taken to wrong check-in area which i questioned as have been several times before. Club Lounge no longer serves champagne and wouldn't even provide at a supplement/full payment. Pool in a very bad condition with several people getting cuts from missing tiles. Far too many families reserving sub loungers early morning and only appearing around lunch-time, years ago this was not allowed and i urge the hotel to adapt this principle again.

2025-09-11 • via Nuitee
N
narelle
10
Be Spoilt
Pros:

Wow!! This hotel is amazing, ALL the staff are great, they are the most professional and polished customer service orientated hotel staff we have ever come across. We could not speak highly enough of them.
Our room, an Ocean Terrace was wonderful, the grounds are beautiful, a choice of pools and restaurants also.

2025-09-09 • via Nuitee
R
Roselyn • partner
10
Pros:

This Hotel is simply amazing; the food, the rooms, the service, the people - everything! Nothing was too much trouble, at all. It was beautiful, tranquil and just all round quality. Will come back.

2025-08-24 • via Nuitee
M
Mohammed
10
Pros:

Excellent

2025-08-21 • via Nuitee
F
Faisal • family_with_children
10
Pros:

From the moment we arrived at Al Qasr, the hospitality was second to none. Letizia went above and beyond for my daughter, taking the time to cater to all her needs and allergies with such care and attention. Every evening, she would come to check in on us, making sure my daughter felt special and comfortable.

She surprised her with balloons, a special cake, chocolates, and fresh fruit in the room – such a thoughtful gesture. She even took the time to do my daughter’s hair, which absolutely made her day!

Letizia’s kindness and warmth turned our stay into a truly unforgettable experience. We are so grateful and will definitely return.

2025-08-14 • via Nuitee
P
Paresh Tribhovan
8
Pros:

.

2025-08-13 • via Nuitee
F
Faizann
10
Pros:

Best

2025-08-12 • via Nuitee
O
Omar
10
Pros:

Very nice

2025-08-12 • via Nuitee
M
Michael
10
Pros:

Great stay all good

2025-07-26 • via Nuitee
E
Emmanuel
10
Pros:

Extraordinary hotel. Great location, super noce staff, beautiful facilities

2025-07-21 • via Nuitee
L
Lusine Davtyan • family
10
Pros:

Too nice of a staff, too excellent of a service, too good of food, too clean of a hotel…The amount of work that goes into giving us guests this good of an experience, is unimaginable- so thank you Jumeirah team!

2025-07-17 • via Nuitee
S
SANJAY • family
4
Pros:

I have stayed in almost all top five star hotels in Dubai. But this hotel was not worth. The hotel though is a palace but lot of issue re air conditioning. We changed the room but still had to sleep with the help of fan. The hotel is old and even the senior staff managers were unable to resolve the issues. Will avoid this property

2025-07-13 • via Nuitee
S
svetlana • family
10
Pros:

the resort is exceptional , with lots of unique features , looks like the traditional Arabian palace in the desert oasis with the peacocks walking on the property . The view of Bur al Arab is spectacular . Rooms are spacious with the comfortable beds . It really feels peaceful walking on the property .
The staff are really friendly and attentive , especially Mary .Every day she made our the breakfast so special and on July 4 , my son's birthday, she threw a surprise birthday party , that made our experience at the resort unforgettable

2025-07-13 • via Nuitee
M
Mark • partner
10
Pros:

A place to go and do nothing - the perfect holiday.

2025-07-12 • via Nuitee
L
Lakeena • partner
10
Pros:

A must stay. Absolutely gorgeous and amazing. 6 properties in one.

2025-07-09 • via Nuitee
S
Shell • family
10
Pros:

As big, grand and fancy as the Jumeirah Al Qasr is...we felt like we were guests at a friend's residence. The level of comfort and luxury are top notch. Everything you need is in the hotel or a steps away (shopping, beach, salon, spa, restaurants). Jumeirah Al Qasr was everything amazing. We will definitely return to Dubai...just to stay here again.

2025-07-04 • via Nuitee
J
John • family
10
Pros:

Plenty to do around the Hotel nice resaturants a shopping center nearby and beach amenities, not much need of.going to far from the Hotel plenty to do around the area.

2025-07-02 • via Nuitee