Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Dated rooms
Hot room condition
Limited breakfast options

Categories

Cleanliness
7.08
Some negative comments about the dated condition and need for refurbishment.
Service
8.55
Staff described as friendly, warm, and efficient across multiple reviews.
Location
8.59
Convenient location with easy access to local attractions.
Room Quality
7.54
Room quality brought down by hot room issue; however, overall room issues were less frequent.
Amenities
8.07
Bar and breakfast facilities were well received.
Value for Money
8.03
Overall value perceived as good despite some minor complaints.
Food and Beverage
8.08
Afternoon tea and breakfast received positive remarks, but variety of food could be improved.
Overall Experience
8.05
Overall positive experiences highlighted by many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events.

Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay.

Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view.

Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Guest Reviews

8
Based on 4880 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
B
Ben • couple • gb
9
great value, 10min to tower bridge
Pros:

Excellent value, right by station, good sleep / not noisy - road outside not too busy. pleasant bar

Cons:

all good

2026-02-13 • via Nuitee
S
Saulius • couple • lt
8
Cons:

The bathroom is leaking. The toilet is cold and very usual.

2026-02-13 • via Nuitee
G
Gareth • solo_traveller • gb
8
2026-02-12 • via Nuitee
S
Sarah • couple • gb
9
Comfortable stay in a quality hotel conveniently situated for Greenwich
Pros:

Very convenient location; revamped dining, reception and bar area. Comfortable beds. Well equipped rooms. Clean bathroom. Tasty breakfast. Friendly staff.

Cons:

Nothing

2026-02-12 • via Nuitee
J
Jacqueline • family_with_children • gb
9
Good night's sleep
Pros:

Price

Cons:

No problems.

2026-02-11 • via Nuitee
L
Lesley • family_with_children • ie
10
2026-02-11 • via Nuitee
P
Pascu • family_with_children • ro
10
Pros:

Amplasarea fix lângă gara. Ușor de ajuns oriunde

Cons:

Era frig în cameră

2026-02-11 • via Nuitee
K
Karen-1962 • family_with_children • hr
10
Pros:

By far the best four-star hotel I have stayed in over the past 10 years. First of all, if you want a quiet room, the reception staff will make sure to arrange it for you. Want an extra blanket? No problem — they knock on your door within five minutes. The room is huge, spacious, with solid walls so you can’t hear your neighbours talking. Everything in this hotel is perfect. From the reception and staff to the bar and overall service. The hotel management deserves the highest rating because they truly know their job. I would recommend this hotel to everyone because it is excellent. It has been a long time since I stayed in a hotel that suited me so well. Everything was perfect from the day we arrived until the day we left.

Cons:

Nothing

2026-02-11 • via Nuitee
O
Ozlem • extended_group • tr
10
2026-02-11 • via Nuitee
O
Okubokebena Nina • solo_traveller • gb
8
2026-02-10 • via Nuitee
D
Diana • couple • gb
8
Very convenient location for visiting all the attractions of Greenwich
Pros:

The hotel was very close to Greenwich train and DLR stations, so perfectly placed to visit any of the attractions at the UNESCO World Heritage site. We enjoyed Greenwich Park, the Maritime Museum and the Fan Museum, plus views of the Cutty Sark all lit up in the evening. Staff on Reception were very helpful and welcoming. We appreciated the free and secure left luggage facility. The hotel was well designed, modern and in a good state of decoration and cleanliness. The beds were comfortable and spacious.

Cons:

It was too hot to sleep comfortably at night and there was no way to adjust the heating. The hotel is on a very busy road, so if you open the windows you can hear noise from nearby pubs and clubs, and a clock chiming every hour through the night, presumably from St Aselph's, but this is only to be expected in a touristy London setting, and the double glazing blocks out most of the noise. Many of the freeview channels on the TV would not actually play.

2026-01-31 • via Nuitee
R
ray • couple • gb
5
Dissappointing
Pros:

Staff, were very good on the desk and the breakfast staff were great.

Cons:

The breakfast was poor at best, cold and overcooked, toasters not toasting bread. Yoghurt ran out most days, very poor. Evening meal was good, although staff were very poor. Did not get the room i reserved for the first night, got a twin, not a double, team changed my room the next day, drinks voucher offered, but unable to use on certain drinks, so..

2026-01-31 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-01-31 • via Nuitee
I
Isabelle • family_with_children • fr
8
Très bon Hotel proche du Pont de Londres
Pros:

Super emplacement à 9mn du London Bridge
Chambre confortable
Très bon petit déjeuner
Personnel très aimable et prêt à vous aider
Joli quartier avec son musée naval, son grand parc et pleins de petits commerces à proximité immédiate

Cons:

Seul petit bémol : la carte du dîner reste la même tous les jours. C'est donc un répétitif

2026-01-31 • via Nuitee
T
Teni • couple • gb
8
2026-01-29 • via Nuitee
N
Niko Haruni • family_with_children • al
10
Pros:

Very comfort the Bed.

Cons:

In TV no have YouTube

2026-01-28 • via Nuitee
A
Adebayo • family_with_children • gb
7
Pros:

Location

Cons:

Nothing

2026-01-27 • via Nuitee
G
Gill • couple • ie
8
2026-01-27 • via Nuitee
C
Cacey • solo_traveller • ca
10
Comfortable room steps away from the heart of Greenwich.
Pros:

Property was right beside the train/DLR station and a bus stop, so really easy to get anywhere. Plus, was within 10min walking distance to a tonne of restaurants and cafes, plus the Greenwich Market and museums, so tonnes to do and eat around. The rooms were spacious and had everything you could need. My room was on the train tracks side, but it wasn’t so loud that I couldn’t sleep. They also had free luggage storage for before and after check-in that was really useful, the front-desk staff were really helpful. I had breakfast during my stay, and that was really great too.

Cons:

Nothing I can think of.

2026-01-26 • via Nuitee
I
Issa • couple • gb
5
I don’t think we enjoyed the short break
Pros:

Location is perfect

Cons:

On the bathtub there little worms coming out of tub . It scary and disgusting to see in a Accor hotel. Thank god there was a shower in the room. My girl friend very scared going to the bathroom. Also, the plate using for breakfast are very small people are dropping food stuff on the floor. Finally the room was very hot. The AC is not effective.

2026-01-26 • via Nuitee