Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Dated rooms
Hot room condition
Limited breakfast options

Categories

Cleanliness
7.08
Some negative comments about the dated condition and need for refurbishment.
Service
8.55
Staff described as friendly, warm, and efficient across multiple reviews.
Location
8.59
Convenient location with easy access to local attractions.
Room Quality
7.54
Room quality brought down by hot room issue; however, overall room issues were less frequent.
Amenities
8.07
Bar and breakfast facilities were well received.
Value for Money
8.03
Overall value perceived as good despite some minor complaints.
Food and Beverage
8.08
Afternoon tea and breakfast received positive remarks, but variety of food could be improved.
Overall Experience
8.05
Overall positive experiences highlighted by many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events.

Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay.

Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view.

Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families also get late check-out on Sundays (until 17:00).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Guest Reviews

8
Based on 4880 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
O
Omolola • couple • gb
7
2026-03-14 • via Nuitee
A
Alejandra • family_with_children • gb
10
2026-03-14 • via Nuitee
F
Filippo • solo_traveller • gb
6
2026-03-13 • via Nuitee
A
Anton • solo_traveller • nl
8
2026-03-13 • via Nuitee
E
Ellisha • family_with_children • gb
7
Comfort stay would book again
Pros:

Everything was great! only down side was additional cot offered I could not use it as it did not appear clean. I was happy to co sleep with my baby but had the cot been clean I probably would have used it and gotten at least a hour to sleep, since my baby nurses more with contact sleep. Besides that our stay was comfortable.

2026-03-13 • via Nuitee
H
Heather • couple • ie
7
Pros:

Great location comfortable and good value for money. Staff helpful and friendly

Cons:

Fridge in the room has a clear door so the light is very bright all night.
Toilet in separate room to sink which is strange
Bar stopped serving beer on tap at 11pm on a Saturday

2026-03-13 • via Nuitee
J
John • family_with_children • gb
10
2026-03-12 • via Nuitee
S
Stephen Frith • family_with_children • gb
10
Pros:

We had a loverly evening with meal in the restaurant

Cons:

Ladies toilets nr reception filthy

2026-03-12 • via Nuitee
D
DUNCAN • couple • gb
10
It was a pleasant overnight stay.
Pros:

Everything was ok

Cons:

n/a

2026-03-11 • via Nuitee
D
Daniel • family_with_children • it
10
Viaggio da rifare
Pros:

Vicino ai mezzi pubblici ,bus , metro e il treno per tutte le direzioni e attrazioni di Londra, colazione salata e dolce variata, zona tranquilla e bellissima consigliato di visitare la Greenwich ha molte cose da visitare

Cons:

La cena molto scarsa da evitare

2026-03-11 • via Nuitee
C
Chris • family_with_children • au
10
Warm, comfortable and far exceeded our expectations. Will definitely return on next visit to London.
Pros:

Fantastic location, very clean and comfortable. Far exceeded expectations.

Cons:

Nil

2026-03-11 • via Nuitee
P
Paul • solo_traveller • gb
7
Nice but needs some loving inside the bathroom n toliet
Pros:

Did not have breakfast

Cons:

Where the toliet is situated you coukd of made it much nicer inside. Looks very very out dated could really do with some deco inside and the bathroom to. Especially i stayed in a few novatel hotels n they look much better than this one I stayed in.

2026-03-11 • via Nuitee
E
Enrico • couple • gb
10
2026-03-11 • via Nuitee
A
Amerah • family_with_children • gb
9
2026-03-10 • via Nuitee
C
Ciarán • solo_traveller • gb
10
2026-03-10 • via Nuitee
M
MarvWest • solo_traveller • gb
9
Pros:

Modern, clean, attractive public areas and facilities

Cons:

Nothing

2026-03-09 • via Nuitee
J
Jane • family_with_children • gb
10
2026-03-08 • via Nuitee
P
Paolo • solo_traveller • de
8
Nice stay in the center of Greenwitch
Pros:

Room size was above avarage for London
Very close to central Greenwitch
Room was clean and coozy
Value for money ... considering I stay Sunday on Monday that is normally the cheapest tariff in the week
Very easy to reach by Train and/or DLR

Cons:

Breackfast is far too expensive also considering that are plenty of places just out of the door
Apparently you cannot book a parking space
Guests leave in on the floor in the corridor remains from dinners and parties; this is one of the most orrible things in hotels
Water did not flow properly out of the sink/basin; this is "the" most horrible thing in hotels

2026-03-08 • via Nuitee
S
Sarah • couple • gb
9
Would definitely stay again
Pros:

Lovely hotel in a great location. The bed was so comfy and loved the rituals hand soap / shampoo etc

Cons:

The air con didn’t work so the room got pretty hot but apart from that everything was great

2026-03-08 • via Nuitee
B
Beverley • extended_group • gb
8
2026-03-07 • via Nuitee