Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near port, train station and shopping mall
Clean and spacious rooms
Comfortable beds and good toiletries
Friendly and helpful reception staff
Pleasant common areas and modern decor
Good breakfast reported by some guests
Cons:
Breakfast service inconsistent: limited offerings, missing items, poor coffee
Restaurant/breakfast staff sometimes unmotivated or rude
Jacuzzi out of order during some stays
€50 deposit hold and delayed unblocking / invoicing delays
Some rooms have outdated furniture
Stained carpet noted in at least one review
Parking constraints and no nearby EV charging points

Categories

Cleanliness
8.6
Multiple reviews note strong cleanliness and well-kept rooms ("propreté", "chambres propres", "Hôtel très propre"), though a few mention issues such as a stained carpet — overall largely positive.
Service
8.3
Reception and front-desk staff receive repeated praise for friendliness and helpfulness ("personnel très très sympa", "Équipe Réception au top", "disponibilità dello staff"), but restaurant/breakfast staff are repeatedly described as unmotivated or brusque, creating a mixed but overall positive service impression.
Location
9.2
Location is a consistently strong point: close to docks/port, perfectly located for train arrivals, next to a large shopping mall and bus station — repeatedly highlighted as a major pro.
Room Quality
8.4
Rooms are frequently described as spacious, comfortable with good beds and toiletries ("chambre spacieuse et confortable", "comfortable bed", "lovely room"), though a few guests note outdated furniture in some rooms.
Amenities
7.4
Hotel offers many pleasant common areas and useful facilities (parking nearby, kid-friendly spaces), but notable negatives include a broken jacuzzi during some stays and parking not covered; also no EV charging points mentioned.
Value for Money
7
Value is pulled down by operational issues: the hotel requests a €50 hold per adult that can take time to release and some guests reported invoicing delays; combined with reports of outdated room furniture, perceived value is below average.
Food and Beverage
7.3
Breakfast quality is inconsistent: several guests praise the breakfast variety while many report limited offerings near closing time, missing items (e.g. bacon), poor coffee and staff not refilling or even removing food — overall mixed to negative in places.
Overall Experience
8.6
Most guests report a comfortable, pleasant stay with good beds, cleanliness and excellent location; recurring issues with F&B service, occasional broken amenities and administrative/booking friction temper an otherwise strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Accommodation on the Waterfront
The Novotel Le Havre, situated on the Vauban Docks, offers contemporary guest rooms with modern amenities and stunning views of the waterfront.

Culinary Delights and Convenience
Indulge in delicious and balanced cuisine at the Novotel Café, with the option of room service available every day. The air-conditioned restaurant with a terrace provides a perfect setting for a delightful dining experience.

Convenient Facilities for Business or Leisure
With access to public car parks and a fitness centre, the hotel caters to both business and leisure travelers. Whether you're on a business trip or a family holiday, Novotel Le Havre ensures a comfortable and convenient stay.

Book your stay at Novotel Le Havre now for a memorable experience by the waterfront!

Important information:

If you wish to have an extra bed or baby cot in the room, you must request this facility in advance and await confirmation from the property. A maximum of 4 guests are permitted per room.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half-board formula is only applicable to adults and includes diner. Guests can choose either for an appetizer and a main course or a main course and a dessert. Drinks are excluded.

Please note that spa facilities are unavailable prior the 10th July 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEH

Location

Guest Reviews

8.1
Based on 1381 reviews
Cleanliness: 8.6
Service: 8.3
Location: 9.2
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7
Food and Beverage: 7.3
Overall Experience: 8.6
H
Hüseyin • solo_traveller • tr
10
2026-10-31 • via Nuitee
S
sdelouis • family_with_children • fr
10
Pros:

La déco et le confort de l hôtel, la proximité des docks

2026-10-30 • via Nuitee
A
audrB • solo_traveller • fr
8
2026-10-27 • via Nuitee
K
Kolja • family_with_children • de
8
2026-10-26 • via Nuitee
A
Ahoua • family_with_children • be
8
Bien pour une nuit
Pros:

L’accueil

Cons:

Les toilettes du restaurant (chasse non tiré) et les serviettes dans les chambres

2026-10-25 • via Nuitee
S
Sonia • couple • fr
8
Très bien !
Pros:

L’hôtel est bien placé, les chambres sont propres et le personnel très très sympa !

2026-10-25 • via Nuitee
M
Mohammed • family_with_children • sa
10
2026-10-24 • via Nuitee
B
boudjemaa • couple • fr
10
2026-10-24 • via Nuitee
B
BERNADETTE AUDREY • solo_traveller • fr
10
Le meilleur des hôtels qui puisse être
Pros:

Comme toujours, la propreté, la gentillesse du personnel,la sécurité, la literie, bref le confort du lieu.

Cons:

Le fait qu’il manquait du bacon au petit déjeuner

2026-10-22 • via Nuitee
E
Emin • family_with_children • lu
5
Good if you need good location and breakfast
Pros:

Good breakfast, close to the port

Cons:

Hotel rooms are outdated
The hotel asks to block 50 eur per adult as a guarantee and you have to wait days / weeks until it is unblocked for outdated no value room furniture…
To produce the invoice - you have to remind 2 times.
The road was blocked and if you don’t see the sign it is not 100% clear how to get in the hotel
Good breakfast but as usual bad coffee

2026-10-21 • via Nuitee
M
Michael • family_with_children • be
7
We enjoyed the stay. Breakfast could have been a much nicer experience.
Pros:

Clean rooms, friendly staff.

Cons:

Breakfast was limited. We arrived 40minutes before the end of the end of the breakfast. A lot was of food was already gone and the staff didn’t seem very motivated to refill. We had to ask for refill multiple times. The staff was actually taking food away before the end of the breakfast.

2026-10-10 • via Nuitee
B
Baptiste • couple • fr
10
2026-10-09 • via Nuitee
M
Mirjana • solo_traveller • hr
8
2026-10-08 • via Nuitee
Y
Yoann • solo_traveller • be
6
2026-10-08 • via Nuitee
M
Marie • couple • fr
2
Cons:

J’ai oublié ma brosse à dents électrique personne ne m’téléphoné

2026-10-07 • via Nuitee
I
Irakli • solo_traveller • fr
5
Pros:

Équipements

Cons:

Au vu des photos, tout est tout à fait normal pour le personnel. Je vous laisse juger par vous-même.

2026-09-19 • via Nuitee
D
Dominique • couple • fr
9
2026-09-19 • via Nuitee
J
Jean-Matthieu • couple • fr
10
Pros:

L’hôtel était parfaitement situé pour une arrivée en train. La chambre était spacieuse et confortable. Petit déjeuner avec énormément de choix.

2026-09-18 • via Nuitee
A
Azhar • family_with_children • fr
7
2026-09-18 • via Nuitee
P
Patrick • solo_traveller • nl
8
Prettig verblijf
Pros:

Behulpzaam personeel het eten was uitstekend

2026-09-15 • via Nuitee