The Convo Porto Hotel & Apartment

Hotels
Independent
9.2 (113 reviews)
R. de Latino Coelho 244, Porto, Porto, 4000-314 , Porto , PT

Facilities

Free WiFi
Terrace
Luggage storage
Street parking
Concierge service
Outdoor furniture
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast options
Room condition issues

Categories

Cleanliness
8.89
Some reviews mention cleanliness, but issues noted with maintenance and condition of rooms.
Service
10
Multiple reviews highlight friendly and helpful staff, particularly Diogo's exceptional assistance.
Location
9.36
Good location near public transport, although some found the area around the hotel lacking.
Room Quality
8.4
Concerns raised about room conditions and repairs needed, impacting perceived quality.
Amenities
9.35
Standard amenities for this hotel tier; however, more variety in breakfast options desired.
Value for Money
9.88
Overall seen as good value, though some reviews find it not reflective of a 4-star status.
Food and Beverage
7.84
Breakfast options criticized as limited, not meeting expectations for quality.
Overall Experience
9.89
General sentiment is positive, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:15

Property Description

Recreation Amenities and Rooftop Terrace - Enjoy the convenience of renting bicycles to explore the city or relax on the rooftop terrace with stunning views.

Complimentary Wi-Fi and Concierge Services - Stay connected with free wireless internet access and make use of helpful concierge services during your stay.

Dining Options and Room Service - Indulge in snacks from the on-site deli, sip on drinks at the bar/lounge, and savor delicious room service offerings. Unwind in one of the individually decorated guestrooms equipped with modern amenities and kitchen facilities. Escape to a prime location in Porto, just a short distance from popular attractions like Porto Cathedral and Ribeira Square. Book now for an unforgettable stay at The Convo Porto Hotel & Apartment.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Minimum age for COVID-19 test requirement: 14

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

9.2
Based on 113 reviews
Cleanliness: 8.89
Service: 10
Location: 9.36
Room Quality: 8.4
Amenities: 9.35
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
J
Jenny
10
Pros:

Gracias chicos, muy amables todos. Excelente servicio ❤️

2025-10-12 via Nuitee
J
Jiyeon
8
Pros:

It’s quite far from main area of Porto

2025-10-08 via Nuitee
T
Thomas partner
4
Pros:

We stayed for two nights and unfortunately had no functioning air conditioning the entire time. It was clear the AC had already been worked on before our arrival, but the issue remained unresolved. After reading other reviews, it seems this has been a recurring problem at this hotel.
The breakfast was underwhelming, and the property had a noticeable smell of smoke throughout. The location also didn’t feel worth staying in, not much around and not very pleasant overall.
One major design flaw was the bathroom: it had a see through wall, offering zero privacy, which was very uncomfortable.
On a positive note, the manager did make an effort to move us to a different room, and we appreciated that. However, despite his efforts, the overall experience was disappointing and we wouldn’t stay here again.

2025-10-07 via Nuitee
L
Lydie
8
Tres bien
Pros:

Un peu éloigné du centre ville mais il ne faut compter que 6€ pour un uber donc tres pratique, l hotel est tres chaleureux. Je recommande

2025-10-07 via Nuitee
M
martine
8
Pros:

Hotel très bien placé proche du metro...chambre propre...dommage pour le petit déjeuner...juste du pain de mie...tranche de jambon et fromage sous vide...pte viennoiseries et bananes...un peu juste...

2025-09-28 via Nuitee
I
Ina
10
Pros:

Very friendly and helpful staff

2025-09-25 via Nuitee
J
Jacqueline partner
10
Pros:

Really good choice, great location, clean room, Diogo the manager of the hotel is extremely helpful and very knowledgeable about the area. I will definitely recommend it.

2025-09-23 via Nuitee
A
AYEHUBIRHAN partner
6
Pros:

I wanted to take a moment to share my experience from my recent stay at your hotel. While I found the staff to be very polite and helpful, I must express that we were quite unhappy the first night. However, Diogo went above and beyond to accommodate us by changing our room, for which we are grateful.

That said, I feel it’s important to note that while the hotel is listed as a 4-star establishment, in my opinion, it does not meet the standards even of a 3-star rating. From my understanding, there has been a recent change in management, and I believe there are numerous updates and improvements needed before the hotel can rightly claim a 4-star status.

2025-09-22 via Nuitee
D
Deborah
10
Pros:

Great little hotel away from the port area which is a 30 min walk away.
Found a great little Italian restaurant nearby

2025-09-17 via Nuitee
S
stephanie partner
6
Pros:

Route très bruyante sous les fenêtres de la chambre

2025-09-11 via Nuitee
H
Hannah partner
10
Pros:

Everyone made us feel very welcome and the hotel is absolutely beautiful! Thank you for having us!

2025-09-07 via Nuitee
C
Christine
8
Pros:

Vi fick mer frukt när vi bad om det!
Snabba svar vid frågor!

2025-09-05 via Nuitee
M
Marisol family
4
Pros:

This place is not as pictured and is not a 4 star hotel nor close to being. It needs a lot of repair- curtains wouldn’t close because half is falling of the clips. We reserved 3 rooms for our family and another room did not have AC and the other the bathroom flooded, half of the lighting didn’t work and the view was not pretty- to a bunch a random cleaning stuff thrown in a patio area- plus the cleaning bags were left on the stairs.

2025-09-03 via Nuitee
C
Christine
8
Pros:

Toppen rum och rent och fint!

Hade önskat mer frukt, nötter och valfrihet på frukosten.

2025-08-29 via Nuitee
L
Luiz Albérico
6
Nem 8 nem 80
Pros:

Infelizmente não foi como pensado. Café da manha com poucas opções. No check in nos foi informado que o quart oreservado não estaria disponível, e nos oi dado um apartamento que, ao entrarmos, ainda não havia sido realizada limpeza. Depois de dois dias fomos convidados a trocar de quarto.Soubemos quando estavámos em passeio pela cidade. Isto nos obrigou a voltar para o hotel para desocuparmos o quarto. Lastimável. A localização fica perto de transportes públicos, mercados, padarias e restaurates. A equipe de trabalho impessoal, mas ok no atendimento. Boa sorte pra quem for.

2025-08-22 via Nuitee
V
Verified traveler
8
Chambre très propre
Pros:

La chambre est très propre et décorée avec goût. Suffit pour une nuit. Quartier « mort » aux alentours, et le code de l’entrée principale est désactivé

2025-08-18 via Nuitee
A
Ana
2
Pros:

My advice is: STAY AWAY OF THIS PLACE!

First of all,’Convo’ is not called Convo anymore. They change their name.

The place claimed to provide parking and that is the reason I got it. They don not. False advertising.


This place is extremely dirty, walls are falling apart, smells, you have no way of sleep because of the window glass been single and you can hear the neighbor's party, on top of that, the place has a very unpleasant strong smell and the A/C does not work properly.

As soon as I booked and walked in I tried to cancel it because I knew I was not going go be happy staying here, the person on the other side of replying text messages via whatsapp said the reservation was non-refundable and would try to talk to the supervisor for an exception on Monday, because that conversation on the end of the day on Saturday. Today is Thursday, I have been kindly texting them about it without any return, no refund was made even though I explained why I was not happy with the place and did not sleep there any night.

They are opportunist and act out of a non-professional place.

2025-07-31 via Nuitee
D
Daniela
8
Pros:

Die Zimmer und auch das Bad sind sehr geschmackvoll.
Auch im Bereich Sauberkeit bekommt das Hotel einen großen Pluspunkt

2025-07-23 via Nuitee
B
Belinda
10
Pros:

Very nice apartment, great for groups of 4-6, the location was good, bear local grocery but not downtown. Theres constructions happening near by and they start at like 8 or 9 in the morning which sucks and is very annoying. I would still overall recommend because its a good deal for the price and the customer service was good. Just to let you know its more like an airbnb rather than a hotel

2025-07-19 via Nuitee
B
Brian
8
Lidt oversolgt, men fint
Pros:

Vi havde bestilt værelse med "byudsigt" , vi kunne se to huse. Der skulle være rooftop bar, der var kun et slidt rooftop. Servicen er rigtig god, meget hjælpsomme og imødekomnende, og bortset fra det nævnte, er hotellet fint og pænt. Være obs på at der et par km til centrum.

2025-07-15 via Nuitee